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At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Customers.ai
Star Rating
(429)4.8 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Customers.aiLeadPost
Star Rating
(21)4.8 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LeadPostSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Customers.ai excels in user satisfaction, particularly with its intuitive features like instant messaging, which allows users to manage prospects effectively even when they are not present. This ease of use is a significant advantage for those looking to streamline lead gathering.
- Users say that LeadPost offers fantastic support, with many highlighting the responsiveness of the team when assistance is needed. This level of customer service can be crucial for businesses that require timely help, especially during client interactions.
- According to verified reviews, Customers.ai has a strong performance in lead intelligence, providing users with valuable insights that enhance their marketing strategies. Reviewers appreciate the platform's ability to automate processes, particularly on social media platforms like Instagram.
- Reviewers mention that LeadPost stands out for its capability to turn anonymous website traffic into actionable leads, revealing detailed visitor information such as names and job titles. This feature is particularly beneficial for businesses looking to engage potential customers more effectively.
- Users highlight that while both platforms are user-friendly, Customers.ai has a slight edge in overall usability, with higher ratings in ease of setup and administration. This can make a significant difference for small businesses that may not have extensive technical resources.
- G2 reviewers note that despite its lower overall score, LeadPost has received positive feedback for its effectiveness in enhancing marketing capabilities, with users reporting fantastic results in identifying and engaging with potential clients visiting their websites.
Pricing
Entry-Level Pricing
Customers.ai
No pricing availableLeadPost
No pricing availableFree Trial
Customers.ai
Free Trial is available
LeadPost
Free Trial is available
Ratings
Meets Requirements
9.6
339
9.5
18
Ease of Use
9.6
349
9.0
20
Ease of Setup
9.4
205
9.0
20
Ease of Admin
9.3
119
9.2
11
Quality of Support
9.7
335
9.8
17
Has the product been a good partner in doing business?
9.6
118
9.5
11
Product Direction (% positive)
9.6
306
10.0
19
Features by Category
Messenger
9.7
156
|
Verified
Not enough data
9.7
151
|
Verified
Not enough data
9.7
153
|
Verified
Not enough data
9.7
155
|
Verified
Not enough data
Channels
9.7
160
|
Verified
Not enough data
9.8
148
|
Verified
Not enough data
9.7
136
|
Verified
Not enough data
9.6
125
|
Verified
Not enough data
9.7
128
|
Verified
Not enough data
Customers
9.7
157
|
Verified
Not enough data
9.8
152
Not enough data
9.7
159
|
Verified
Not enough data
9.8
160
|
Verified
Not enough data
9.7
152
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.3
28
Not enough data
9.6
25
Not enough data
9.2
23
Not enough data
9.1
25
Not enough data
9.7
24
Not enough data
9.1
24
Not enough data
9.1
24
Not enough data
Repeatability and Reportability
9.1
25
Not enough data
9.6
27
Not enough data
9.6
27
Not enough data
9.3
25
Not enough data
8.6
25
Not enough data
AI and Automation
9.8
23
Not enough data
9.8
24
Not enough data
9.3
23
Not enough data
9.7
23
Not enough data
9.2
22
Not enough data
Generative AI
9.6
12
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retargeting
8.8
43
Not enough data
9.6
49
Not enough data
9.6
46
Not enough data
9.3
45
Not enough data
9.0
43
Not enough data
9.3
44
Not enough data
9.2
43
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
9.3
21
9.6
9
9.4
21
9.4
9
9.2
21
8.9
9
9.2
21
9.3
9
7.1
17
8.3
9
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Responses
9.8
120
Not enough data
9.7
119
Not enough data
9.8
118
Not enough data
9.8
117
Not enough data
9.8
118
Not enough data
Platform
9.9
114
Not enough data
9.7
120
Not enough data
9.7
118
Not enough data
9.8
117
Not enough data
9.7
109
Not enough data
9.8
111
Not enough data
9.9
116
Not enough data
Generative AI
9.3
9
Not enough data
9.4
9
Not enough data
Lead Monitoring
9.5
57
9.3
16
9.1
57
9.2
16
9.6
61
9.3
16
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.4
60
8.8
15
9.3
60
9.0
15
8.4
57
7.6
14
9.3
57
9.6
15
Analytics
9.2
59
9.7
15
9.3
60
9.3
15
Customization
8.8
55
8.6
14
8.7
57
8.2
13
8.6
56
8.3
15
9.4
57
9.2
15
Generative AI
9.4
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Communication
10.0
101
Not enough data
9.8
107
Not enough data
9.9
96
Not enough data
9.8
103
Not enough data
9.7
36
Not enough data
Internal Use
9.8
106
Not enough data
9.6
39
Not enough data
9.6
41
Not enough data
9.6
37
Not enough data
10.0
97
Not enough data
9.9
102
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Customers.ai and LeadPost are categorized as Visitor Identification, Lead Capture, and Lead Intelligence
Unique Categories
Customers.ai is categorized as Sales Engagement, Conversational Marketing, Chatbots, Live Chat, and Retargeting
LeadPost is categorized as Identity Resolution
Reviews
Reviewers' Company Size
Customers.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LeadPost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Information Technology and Services
6.8%
Computer Software
5.3%
Retail
3.6%
Health, Wellness and Fitness
2.2%
Other
46.4%
Marketing and Advertising
30.0%
Leisure, Travel & Tourism
10.0%
Computer Software
10.0%
Consulting
5.0%
Wholesale
5.0%
Other
40.0%
Discussions
What is MobileMonkey chat?
4 Comments
AW
An automated way to contact & engage with leads or customers & gather information to help you continue marketing to those leads & customers on multiple...Read more
Is mobile monkey free?
2 Comments
AW
Yes, most of the basic social media lead generation features are free. The more in-depth lead conversion & funnels are not free...but are reasonably priced.Read more
Can I sync user labels on page with MM's tag?
1 Comment
DG
Hi Qiao, yes you can! When you connect your Facebook Page with MobileMonkey, we sync all of your existing Facebook Inbox labels as tags. Read more
LeadPost has no discussions with answers
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