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Compare Customerly and Heyday AI

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Customerly
Customerly
(38)
4.4 out of 5
Customerly
By Customerly
Heyday AI
Heyday AI
(16)
4.0 out of 5
Heyday AI
By Heyday
At a Glance
Customerly
Customerly
Star Rating
(38)4.4 out of 5
Market Segments
Small-Business (73.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$39.00 6 SEATS Per Month
Browse all 3 pricing plans
Heyday AI
Heyday AI
Star Rating
(16)4.0 out of 5
Market Segments
Small-Business (56.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Heyday AI

Customerly vs Heyday AI

  • Reviewers felt that Customerly meets the needs of their business better than Heyday AI.
  • When comparing quality of ongoing product support, reviewers felt that Customerly is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Customerly over Heyday AI.
Pricing
Entry-Level Pricing
Customerly
Startup
$39.00
6 SEATS Per Month
Browse all 3 pricing plans
Heyday AI
No pricing available
Free Trial
Customerly
Free Trial is available
Heyday AI
No trial information available
Ratings
Meets Requirements
8.9
34
8.1
8
Ease of Use
9.0
35
9.0
8
Ease of Setup
8.6
23
Not enough data
Ease of Admin
8.9
17
Not enough data
Quality of Support
8.7
31
7.7
8
Has the product been a good partner in doing business?
9.3
16
Not enough data
Product Direction (% positive)
9.3
35
8.5
8
Features by Category
Email MarketingHide 24 FeaturesShow 24 Features
8.2
18
Not enough data
Email Marketing
8.8
16
Not enough data
9.0
17
Not enough data
8.6
13
Not enough data
8.4
17
Not enough data
8.6
16
Not enough data
8.5
14
Not enough data
8.4
16
Not enough data
9.3
9
Not enough data
8.5
10
Not enough data
Reporting & Analytics
Feature Not Available
Not enough data
7.8
16
Not enough data
Generative AI
8.3
7
Not enough data
7.8
6
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.9
11
Not enough data
7.9
11
Not enough data
7.3
11
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
7.3
8
Not enough data
Help DeskHide 24 FeaturesShow 24 Features
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
7.9
29
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI ChatbotsHide 32 FeaturesShow 32 Features
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Template BuilderHide 15 FeaturesShow 15 Features
8.8
7
Not enough data
Templates
9.8
7
|
Verified
Not enough data
8.3
5
Not enough data
7.7
5
|
Verified
Not enough data
Not enough data
Not enough data
Edit
8.6
6
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Logistics
9.2
6
|
Verified
Not enough data
8.7
5
|
Verified
Not enough data
8.3
6
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
ChatbotsHide 14 FeaturesShow 14 Features
Not enough data
7.8
7
Responses
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
7.6
7
Platform
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
7.6
7
Generative AI
Not enough data
7.6
7
Not enough data
7.9
7
SurveyHide 15 FeaturesShow 15 Features
6.8
6
Not enough data
Survey Management
8.3
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
7.5
6
Not enough data
Survey Customization
8.1
6
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
4.0
5
Not enough data
Survey Insights
6.3
5
Not enough data
4.7
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
7.6
6
Not enough data
Conversational Platform
8.3
6
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
Support Automation
8.1
6
Not enough data
7.2
6
Not enough data
8.3
6
Not enough data
7.5
6
Not enough data
Generative AI
6.4
6
Not enough data
6.9
6
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
8.4
32
Not enough data
Generative AI
7.3
15
Not enough data
7.4
15
Not enough data
Not enough data
Not enough data
Communication
9.2
31
|
Verified
Not enough data
8.9
31
|
Verified
Not enough data
8.9
27
Not enough data
9.3
29
|
Verified
Not enough data
8.3
18
Not enough data
Internal Use
7.9
29
|
Verified
Not enough data
8.5
29
|
Verified
Not enough data
8.3
29
|
Verified
Not enough data
8.1
27
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
8.4
28
|
Verified
Not enough data
Customer Self-ServiceHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Customerly
Customerly
Heyday AI
Heyday AI
Customerly and Heyday AI are categorized as Chatbots
Unique Categories
Customerly
Heyday AI
Reviews
Reviewers' Company Size
Customerly
Customerly
Small-Business(50 or fewer emp.)
73.0%
Mid-Market(51-1000 emp.)
24.3%
Enterprise(> 1000 emp.)
2.7%
Heyday AI
Heyday AI
Small-Business(50 or fewer emp.)
56.3%
Mid-Market(51-1000 emp.)
31.3%
Enterprise(> 1000 emp.)
12.5%
Reviewers' Industry
Customerly
Customerly
Computer Software
24.3%
Information Technology and Services
21.6%
Computer & Network Security
8.1%
Marketing and Advertising
5.4%
E-Learning
5.4%
Other
35.1%
Heyday AI
Heyday AI
Computer Software
18.8%
Accounting
18.8%
Marketing and Advertising
12.5%
Insurance
12.5%
Internet
6.3%
Other
31.3%
Alternatives
Customerly
Customerly Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Tidio
Tidio
Add Tidio
FreshChat
FreshChat
Add FreshChat
LiveAgent
LiveAgent
Add LiveAgent
Heyday AI
Heyday AI Alternatives
LiveChat
LiveChat
Add LiveChat
Gorgias
Gorgias
Add Gorgias
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Gladly
Gladly
Add Gladly
Discussions
Customerly
Customerly Discussions
What is Customerly used for?
1 Comment
Luca M.
LM
SaaS companies use Customerly for Support, Success and Product Marketing. Some customers use Customer for automating support with Aura AI, others provide...Read more
Monty the Mongoose crying
Customerly has no more discussions with answers
See all discussions
Heyday AI
Heyday AI Discussions
Monty the Mongoose crying
Heyday AI has no discussions with answers
See all discussions
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