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Compare Coupa and Zoho Expense 
Featured Products
At a Glance
Market Segments
Enterprise (62.7% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
650-931-3200 ext. 1
$0.00
Coupa
Star Rating
(559)4.2 out of 5
Market Segments
Enterprise (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
650-931-3200 ext. 1
Learn more about CoupaZoho Expense
Star Rating
(1,447)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Expense excels in user satisfaction, boasting a significantly higher overall score compared to Coupa. Users appreciate the clean and easy-to-navigate interface, which makes submitting expenses straightforward, especially with the mobile app that allows for quick receipt capture.
- According to verified reviews, Coupa provides strong visibility and control over spending, with users highlighting features like three-way matching and the ability to track purchases and approvals all in one place. However, some users find it less intuitive compared to Zoho Expense.
- Users say that Zoho Expense's implementation process is smooth and efficient, with many praising its multi-lingual AI interpretation of scanned receipts, making it easy to manage expenses from both the app and back-end.
- Reviewers mention that while Coupa offers robust features for enterprise-level needs, it may struggle with configuration challenges for smaller businesses, which could lead to a steeper learning curve compared to Zoho Expense's more straightforward approach.
- G2 reviewers highlight that Zoho Expense's support quality is commendable, with users noting the quick response times and helpfulness of the support team, whereas Coupa's support has received mixed feedback regarding responsiveness.
- According to recent user feedback, Coupa's automation features are appreciated for saving time, but some users feel that the overall experience could be enhanced with a more user-friendly interface, which is an area where Zoho Expense shines with its simplicity and efficiency.
Pricing
Entry-Level Pricing
Zoho Expense
Free Plan
$0.00
For small businesses and freelancers to track expenses and mileage claims. Includes a free mobile app (iOS & Android) to capture receipts and track expenses on the go. Upto 3 users.
- 5 GB Receipt Storage
- 20 Receipt Autoscans
- Multicurrency Expenses
Free Trial
Coupa
No trial information availableZoho Expense
Free Trial is available
Ratings
Meets Requirements
8.1
472
8.8
1,180
Ease of Use
8.3
477
8.8
1,200
Ease of Setup
7.4
275
8.6
884
Ease of Admin
7.7
237
8.7
762
Quality of Support
7.6
423
8.5
957
Has the product been a good partner in doing business?
8.1
244
8.7
715
Product Direction (% positive)
8.6
476
9.1
1,156
Features by Category
Expense Reports
8.3
65
8.7
851
|
Verified
7.4
57
7.4
607
|
Verified
7.5
54
8.0
712
|
Verified
7.9
56
8.7
806
|
Verified
8.4
58
8.4
661
|
Verified
7.7
48
8.2
605
|
Verified
8.0
35
7.5
523
|
Verified
Agentic AI - Expense Management
Not enough data
7.4
46
Not enough data
7.8
47
Travel Management
7.5
34
7.7
369
7.4
24
7.5
413
7.6
25
7.6
413
6.7
27
7.6
421
Client Invoicing
8.2
46
Feature Not Available
8.5
39
7.7
358
7.6
41
7.9
429
|
Verified
Mobile
8.2
54
8.8
765
|
Verified
8.2
45
8.3
515
|
Verified
7.3
31
7.5
285
Platform
7.0
23
7.7
390
|
Verified
7.6
31
7.9
427
|
Verified
Administration
7.5
29
8.0
343
|
Verified
Administration
7.8
55
8.3
548
|
Verified
8.2
54
8.4
588
|
Verified
8.3
56
8.3
564
|
Verified
7.9
49
8.3
513
|
Verified
8.3
56
8.6
639
|
Verified
Platform
7.3
55
8.4
654
|
Verified
7.5
45
7.8
422
|
Verified
7.9
42
8.1
402
|
Verified
8.2
53
8.7
638
|
Verified
7.1
45
8.6
585
|
Verified
6.8
33
7.7
408
|
Verified
Contract Management Platform Features
7.1
52
Not enough data
7.0
51
Not enough data
6.7
50
Not enough data
7.4
48
Not enough data
7.1
46
Not enough data
8.4
50
Not enough data
7.8
49
Not enough data
7.4
46
Not enough data
7.1
49
Not enough data
7.3
49
Not enough data
Generative AI
6.9
27
Not enough data
6.9
27
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Payment Methods
7.1
8
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Payment Processing
8.1
9
Not enough data
8.1
7
Not enough data
9.2
8
Not enough data
7.9
7
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
8.1
8
Not enough data
Security and Compliance
6.4
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
6.7
6
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Integration
7.0
5
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
Payment Types
7.6
7
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
8
Not enough data
8.5
8
Not enough data
Analytics - Supply Chain Cost-To-Serve Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
8
Not enough data
8.8
7
Not enough data
Analytics
7.6
7
Not enough data
6.9
7
Not enough data
7.9
8
Not enough data
8.0
9
Not enough data
Warehouse Management
6.9
6
Not enough data
8.7
9
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Setup
Not enough data
8.5
114
Not enough data
8.6
120
Not enough data
8.6
117
Not enough data
8.5
115
Tracking
Not enough data
9.0
139
Not enough data
8.6
121
Not enough data
8.7
118
Reimbursement
Not enough data
8.9
133
Not enough data
9.1
145
Not enough data
8.7
119
Platform - Mileage Tracking
Not enough data
8.9
58
Not enough data
8.2
55
Agentic AI - Mileage Tracking
Not enough data
7.7
11
Not enough data
7.1
11
Cash Management
7.4
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
7.9
7
Not enough data
6.2
7
Not enough data
6.7
6
Not enough data
Risk and Compliance
6.9
7
Not enough data
5.8
8
Not enough data
6.4
6
Not enough data
7.8
6
Not enough data
Analytics
8.3
6
Not enough data
7.1
7
Not enough data
6.4
6
Not enough data
7.2
6
Not enough data
Banking
7.8
6
Not enough data
7.8
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
Integration
6.9
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
7.1
8
Not enough data
Financial Data Transfer
7.3
8
Not enough data
8.1
9
Not enough data
8.0
9
Not enough data
7.4
9
Not enough data
Agentic AI - Treasury Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.0
49
Not enough data
8.7
54
Not enough data
7.9
47
Not enough data
Performance
7.5
47
Not enough data
7.4
45
Not enough data
6.8
40
Not enough data
7.2
44
Not enough data
Payment Cards
6.9
25
Not enough data
7.2
23
Not enough data
7.5
24
Not enough data
Reporting
8.2
33
Not enough data
8.4
33
Not enough data
8.1
33
Not enough data
7.7
25
Not enough data
Payments
7.7
34
Not enough data
7.6
26
Not enough data
7.2
29
Not enough data
7.0
26
Not enough data
Fraud & Risk Management
7.9
37
Not enough data
7.9
25
Not enough data
8.0
30
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Management
8.3
32
Not enough data
8.0
30
Not enough data
8.2
26
Not enough data
Performance
7.3
22
Not enough data
7.3
20
Not enough data
6.9
18
Not enough data
Supplier Information
8.2
29
Not enough data
7.9
18
Not enough data
8.1
25
Not enough data
Planning
8.1
115
Not enough data
7.3
90
Not enough data
7.8
102
Not enough data
8.5
103
Not enough data
Execution
6.9
91
Not enough data
8.4
110
Not enough data
8.2
108
Not enough data
Analytics
8.2
98
Not enough data
8.0
103
Not enough data
8.0
98
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Data Management
7.6
90
Not enough data
7.7
95
Not enough data
7.3
83
Not enough data
7.7
98
Not enough data
7.0
79
Not enough data
Agentic AI - Accounts Payable (AP) and Spend Analysis
Not enough data
Not enough data
Analytics
7.3
81
Not enough data
7.2
85
Not enough data
7.9
87
Not enough data
7.1
87
Not enough data
Recovery
7.6
83
Not enough data
7.1
80
Not enough data
AP Data Processing
8.1
89
Not enough data
8.1
82
Not enough data
7.9
89
Not enough data
Invoice Management
7.6
44
Not enough data
7.5
57
Not enough data
7.8
46
Not enough data
Invoice Processing
7.8
55
Not enough data
7.6
52
Not enough data
8.0
57
Not enough data
7.1
41
Not enough data
Analytics
8.0
57
Not enough data
7.2
44
Not enough data
7.1
47
Not enough data
Integration
7.9
50
Not enough data
7.6
52
Not enough data
7.6
51
Not enough data
Risk
7.2
53
Not enough data
7.1
44
Not enough data
6.8
45
Not enough data
Recovery
7.4
35
Not enough data
7.0
58
Not enough data
Audit
7.7
58
Not enough data
7.2
40
Not enough data
7.5
40
Not enough data
7.3
54
Not enough data
Fraud
7.1
43
Not enough data
7.0
45
Not enough data
7.5
45
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
7.2
65
Not enough data
7.7
70
Not enough data
6.8
67
Not enough data
Invoice Processing
8.5
80
Not enough data
7.8
70
Not enough data
7.5
59
Not enough data
7.8
62
Not enough data
Analytics
7.6
77
Not enough data
6.7
56
Not enough data
6.8
61
Not enough data
7.7
61
Not enough data
Integration
7.7
66
Not enough data
7.8
63
Not enough data
7.7
64
Not enough data
7.7
57
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
75
Not enough data
7.8
67
Not enough data
7.9
67
Not enough data
7.9
69
Not enough data
Planning
7.9
70
Not enough data
7.0
65
Not enough data
7.5
68
Not enough data
8.1
68
Not enough data
Invoice Management
7.5
59
Not enough data
7.7
67
Not enough data
7.3
59
Not enough data
Supplier Management
7.2
67
Not enough data
7.2
65
Not enough data
6.7
59
Not enough data
Execution
7.0
59
Not enough data
8.3
68
Not enough data
7.7
66
Not enough data
Invoice Processing
8.0
60
Not enough data
7.4
58
Not enough data
8.0
58
Not enough data
7.3
54
Not enough data
7.5
58
Not enough data
Supplier Information
7.9
61
Not enough data
7.3
54
Not enough data
8.1
61
Not enough data
Analytics
7.6
59
Not enough data
7.9
58
Not enough data
7.6
59
Not enough data
8.0
62
Not enough data
7.2
53
Not enough data
Integration
7.7
56
Not enough data
7.4
56
Not enough data
7.6
60
Not enough data
8.1
63
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reporting
8.2
10
Not enough data
8.1
9
Not enough data
8.6
11
Not enough data
7.3
11
Not enough data
Travel Management
7.5
34
7.7
369
7.4
24
7.5
413
7.6
25
7.6
413
6.7
27
7.6
421
Approval
8.0
10
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
AI - Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Marketplace
6.4
21
Not enough data
6.8
21
Not enough data
7.6
22
Not enough data
Contract Management
7.1
21
Not enough data
6.6
20
Not enough data
7.0
22
Not enough data
Data Collection
6.8
21
Not enough data
6.7
21
Not enough data
6.8
20
Not enough data
Project Management
7.3
22
Not enough data
6.9
21
Not enough data
7.1
21
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Collaboration - Supply Chain Business Networks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Transaction Monitoring - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity & Authentication - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral & Analytics Detection - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Audit & Compliance - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coupa and Zoho Expense are categorized as Expense Management
Unique Categories
Coupa is categorized as Accounts Payable (AP) and Spend Analysis, Procure to Pay, Spend Management, Supplier Relationship Management (SRM), Treasury Management Systems, Supply Chain Planning, Supply Chain Business Networks, Supply Chain Cost-To-Serve Analytics, Route Planning, Enterprise Payment, AP Automation, Invoice Management, Strategic Sourcing, Travel Management, Demand Planning, Supply Chain Suites, Purchasing, Contract Management, and Financial Fraud Prevention
Zoho Expense is categorized as Mileage Tracking
Reviews
Reviewers' Company Size
Coupa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Expense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.5%
Information Technology and Services
7.5%
Accounting
6.1%
Financial Services
5.3%
Automotive
3.9%
Other
68.8%
Information Technology and Services
8.2%
Computer Software
5.9%
Construction
4.5%
Non-Profit Organization Management
4.2%
Accounting
3.6%
Other
73.6%
Discussions
Is coupa an ERP system?
1 Comment
DH
Coupa is not an ERP system. It's an S2P system that integrates with any ERP.Read more
Can Coupa Expenses Integrate with Travel Management Tools?
1 Comment
Official Response from Coupa for Travel & Expense
Coupa Expenses is fully integrated with leading Corporate Travel Management Tools, such as Egencia and Sabre GetThere. If users book corporate travel through...Read more
Does Coupa support corporate cards?
1 Comment
Official Response from Coupa for Travel & Expense
We fully support integrations with all major corporate card providers, including Visa, Amex, and Mastercard. Transactions coming in through a corporate card...Read more
How can I import my e-receipt from my cellphone to this software?
2 Comments
BJ
One way is to email the e-receipt to the unique Zoho expense email address associated with your account. Read more
What are the pricing plans for Zoho Expense?
1 Comment
Official Response from Zoho Expense
The monthly plan comes at a price of $15/month for a 10 user pack and $2/month for every additional user. The yearly plan comes at a price of $150 (for 10...Read more
What accounting software does Zoho Expense integrate with?
1 Comment
TM
Quickbooks Online, Quickbooks Desktop, Xero, Microsoft Dyanmics, Oracle, SAP, and Zoho BooksRead more
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