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Compare Convoso and PhoneBurner 
Featured Products
At a Glance
Market Segments
Mid-Market (55.8% of reviews)
Small-Business (79.6% of reviews)
Entry-Level Pricing
No pricing available
Free Trial Per Month
Convoso
Star Rating
(256)4.5 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConvosoPhoneBurner
Star Rating
(276)4.7 out of 5
Market Segments
Small-Business (79.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Convoso excels in workflow automation, with users highlighting its ability to reduce manual tasks through AI, allowing teams to focus on more critical activities. This feature is particularly beneficial for organizations looking to streamline their operations.
- Users say PhoneBurner stands out for its user-friendly interface and exceptional onboarding process. Reviewers appreciate the thorough support from sales and onboarding staff, which helps them become comfortable with the software quickly, making it easy to integrate into daily workflows.
- According to verified reviews, Convoso's advanced reporting and analytics capabilities are a significant advantage, providing real-time insights that help track key performance indicators like contact rates and talk times. This feature is crucial for teams that rely on data-driven decision-making.
- Reviewers mention that PhoneBurner offers outstanding customer support, with quick response times and dedicated support personnel. Users have noted that this level of responsiveness significantly enhances their experience, especially when they encounter issues that need immediate attention.
- G2 reviewers highlight that while Convoso has a slightly lower overall satisfaction score, it still receives high marks for ease of use and setup. Users find it intuitive, which helps in minimizing the learning curve and allows teams to get started quickly.
- Users report that PhoneBurner is particularly effective for small businesses, as evidenced by its larger market segment presence. This focus on smaller organizations means that its features are tailored to meet the specific needs of these users, making it a strong contender for businesses in that category.
Pricing
Entry-Level Pricing
Convoso
No pricing availablePhoneBurner
Free Trial
Free Trial
Per Month
Truly free trial, no credit card needed:
- Full-featured free trial
Free Trial
Convoso
No trial information availablePhoneBurner
Free Trial is available
Ratings
Meets Requirements
9.2
221
9.4
235
Ease of Use
9.3
229
9.3
238
Ease of Setup
9.2
128
9.1
134
Ease of Admin
9.4
68
9.2
89
Quality of Support
9.1
212
9.6
237
Has the product been a good partner in doing business?
9.7
67
9.6
86
Product Direction (% positive)
9.0
227
9.4
224
Features by Category
Dialing Options
9.1
134
|
Verified
9.3
161
|
Verified
8.8
139
|
Verified
9.3
145
|
Verified
9.3
5
7.1
7
Agent Tools
9.1
127
|
Verified
8.2
92
8.9
147
|
Verified
8.9
137
|
Verified
9.3
148
|
Verified
9.3
138
|
Verified
Automation
8.8
123
|
Verified
Feature Not Available
8.7
115
|
Verified
8.2
97
|
Verified
8.8
114
|
Verified
8.9
119
Agentic AI - Auto Dialer
Not enough data
7.5
8
Not enough data
9.1
9
AI Capabilities - Auto Dialer
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
6.7
6
Channels
9.2
118
|
Verified
Not enough data
8.5
86
Not enough data
8.4
78
|
Verified
Not enough data
8.6
85
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Generative AI
9.7
6
Not enough data
Functions
9.1
100
|
Verified
Not enough data
9.1
103
|
Verified
Not enough data
9.3
110
|
Verified
Not enough data
9.0
82
Not enough data
9.4
113
|
Verified
Not enough data
9.1
87
|
Verified
Not enough data
9.1
106
|
Verified
Not enough data
9.2
102
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Administrative
9.2
110
|
Verified
Not enough data
9.4
113
|
Verified
Not enough data
9.0
129
|
Verified
Not enough data
9.3
111
Not enough data
9.2
99
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Feature Not Available
Not enough data
8.8
42
Not enough data
9.0
41
Customizations
Not enough data
9.4
48
Not enough data
9.1
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
52
Generative AI
Not enough data
Feature Not Available
Agentic AI - Outbound Call Tracking
Not enough data
8.9
6
Not enough data
8.9
6
Calling
Not enough data
9.1
115
Not enough data
8.8
103
Not enough data
9.2
116
Not enough data
9.4
95
Not enough data
9.4
9
Contacts
Not enough data
9.4
128
Not enough data
9.1
119
Not enough data
9.2
119
Insights
Not enough data
9.4
131
Not enough data
9.5
132
Not enough data
9.6
131
Not enough data
9.1
123
Not enough data
9.1
124
Not enough data
8.6
6
Categories
Categories
Shared Categories
Convoso and PhoneBurner are categorized as Auto Dialer
Unique Categories
Convoso is categorized as Contact Center
PhoneBurner is categorized as Outbound Call Tracking, Email Tracking, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Convoso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PhoneBurner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
44.2%
Marketing and Advertising
7.2%
Financial Services
7.2%
Telecommunications
6.0%
Real Estate
4.4%
Other
31.1%
Financial Services
16.0%
Insurance
15.2%
Real Estate
10.0%
Marketing and Advertising
7.8%
Information Technology and Services
6.3%
Other
44.6%
Alternatives
Discussions
What does Convoso do?
2 Comments
WZ
to simplify imagine convoso like that cool friend who makes sure everything runs smooth when you're dealing with calls and customer stuff. its main thing is...Read more
How much is Convoso?
1 Comment
Official Response from Convoso
Please contact us for more specific pricing information. Pricing varies from customer to customer depending on the quantity of users, the amount of minutes...Read more
What is a PhoneBurner?
2 Comments
RL
Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill...Read more
How does PhoneBurner improve sales call productivity?
1 Comment
LD
By allowing you to upload all your contacts into the program. It allows you to make dials consistently and effectively. Read more
How does PhoneBurner differ from other dialers?
1 Comment
Official Response from PhoneBurner
PhoneBurner is 100% delay free. Unlike auto and predictive dialers, there's no awkward or off-putting pause. Conversations start naturally and contacts won't...Read more
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