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FullSession
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At a Glance
Market Segments
Enterprise (51.0% of reviews)
Small-Business (67.4% of reviews)
Entry-Level Pricing
Free
$29.00 Per Month
Contentsquare
Star Rating
(491)4.7 out of 5
Market Segments
Enterprise (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansHeatmap
Star Rating
(43)4.8 out of 5
Market Segments
Small-Business (67.4% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Contentsquare excels in its Heat Maps feature, scoring 9.4, which allows for detailed visual insights into user interactions, while Heatmap users mention an even higher satisfaction with their Heat Maps at 9.8, highlighting its superior visual representation and ease of interpretation.
- Reviewers mention that Heatmap offers a more user-friendly experience with an Ease of Use score of 9.5 compared to Contentsquare's 8.5, making it a preferred choice for small businesses looking for straightforward analytics without a steep learning curve.
- G2 users highlight that Heatmap's Ease of Setup is particularly impressive at 9.8, significantly outpacing Contentsquare's 7.6, indicating that users find Heatmap easier to implement and start using effectively right away.
- Users on G2 report that both products are strong in Quality of Support, but Heatmap edges out with a score of 9.6 compared to Contentsquare's 9.4, suggesting that Heatmap users feel more supported in their analytics journey.
- Reviewers say that while both products perform well in Conversion Opportunities, Heatmap shines with a score of 9.8, indicating that users find it more effective in identifying actionable insights to boost conversions compared to Contentsquare's 9.0.
- Users report that both platforms are on par in Webpage Element Analysis, each scoring 9.2, but Heatmap's additional features for granular analysis of webpage elements are frequently mentioned as a standout, providing deeper insights into user behavior.
Pricing
Entry-Level Pricing
Contentsquare
Free plan
Free
A simple way to get started
- Up to 20k monthly sessions
- Session Replay and unlimited heatmaps
- 1 month of data access
Heatmap
Web Analytics
$29.00
Per Month
Essential web analytics built for Ecommerce brands to better understand website performance
- 100% Traffic Coverage
- Custom Web Analytics
- Funnel Dropoff Analysis
Free Trial
Contentsquare
Free Trial is available
Heatmap
Free Trial is available
Ratings
Meets Requirements
9.0
329
9.6
42
Ease of Use
8.5
328
9.5
42
Ease of Setup
7.7
115
9.8
39
Ease of Admin
8.4
98
9.0
7
Quality of Support
9.4
325
9.6
41
Has the product been a good partner in doing business?
9.3
97
8.8
7
Product Direction (% positive)
9.3
285
9.7
41
Features by Category
Metrics
9.0
152
Not enough data
9.2
154
Not enough data
9.1
155
Not enough data
8.6
139
Not enough data
8.8
132
Not enough data
8.9
113
Not enough data
8.7
110
Not enough data
9.0
154
Not enough data
9.1
142
Not enough data
Reporting
8.6
136
Not enough data
8.8
117
Not enough data
8.3
130
Not enough data
8.9
159
Not enough data
9.0
131
Not enough data
8.6
107
Not enough data
8.6
146
Not enough data
Other
8.7
114
Not enough data
8.0
99
Not enough data
8.8
108
Not enough data
8.3
107
Not enough data
9.0
127
Not enough data
8.3
63
Not enough data
8.7
88
Not enough data
Agentic AI - Digital Analytics
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.6
6
Not enough data
Administration
8.4
105
Not enough data
8.4
94
Not enough data
8.8
136
Not enough data
9.0
126
Not enough data
User Identification
8.5
11
Not enough data
9.0
22
Not enough data
8.3
9
Not enough data
Tracking & Reporting
9.0
15
Not enough data
8.4
18
Not enough data
8.3
7
Not enough data
8.3
22
Not enough data
9.3
22
Not enough data
8.8
17
Not enough data
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
User Behavior
9.4
121
|
Verified
Not enough data
8.8
112
|
Verified
Not enough data
8.9
110
|
Verified
Not enough data
A/B Testing
8.5
88
|
Verified
Not enough data
8.4
59
Not enough data
9.1
117
Not enough data
7.9
67
|
Verified
Not enough data
Visitor Information
8.0
81
|
Verified
Not enough data
8.0
81
Not enough data
Agentic AI - Session Replay
7.9
12
Not enough data
Product Analytics
8.6
26
Not enough data
8.9
32
Not enough data
9.1
39
Not enough data
9.4
38
Not enough data
8.8
30
Not enough data
8.8
26
Not enough data
8.5
24
Not enough data
8.8
26
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
28
Not enough data
9.4
40
Not enough data
9.6
38
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
26
Not enough data
8.6
27
Not enough data
7.6
21
Not enough data
Performance
8.9
20
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
8.3
19
Not enough data
Platform Basics
8.3
52
Not enough data
8.1
60
Not enough data
8.4
63
Not enough data
7.9
42
Not enough data
8.8
33
Not enough data
Agentic AI - Customer Journey Mapping
7.9
7
Not enough data
Platform Basics
8.7
79
Not enough data
9.0
111
Not enough data
Platform Data
8.8
115
Not enough data
8.6
81
Not enough data
8.8
117
Not enough data
8.6
81
Not enough data
Platform Additional Functionality
9.0
124
Not enough data
8.4
78
Not enough data
8.2
71
Not enough data
Agentic AI - Customer Journey Analytics
7.1
11
Not enough data
7.3
10
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Agentic AI - Heatmap Tools
8.1
6
9.3
34
7.5
6
9.3
35
7.2
6
9.4
36
7.5
6
9.5
35
7.8
6
9.4
33
8.6
6
9.8
36
Analysis
9.0
119
9.7
41
9.0
124
9.4
41
9.1
113
8.8
40
8.9
118
9.3
41
9.1
123
9.3
40
Reporting
9.3
134
9.7
40
8.7
127
9.4
39
8.8
115
9.3
40
9.0
118
9.3
38
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
Variation Testing
8.8
7
Not enough data
Not enough data
Not enough data
9.3
14
Not enough data
9.4
11
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Reporting
9.0
15
Not enough data
9.0
16
Not enough data
Personalization
8.3
10
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
Administration
8.3
9
Not enough data
8.7
9
Not enough data
9.5
16
Not enough data
9.3
14
Not enough data
Categories
Categories
Shared Categories
Contentsquare and Heatmap are categorized as Heatmap Tools
Unique Categories
Contentsquare is categorized as Session Replay, Customer Journey Analytics, Customer Journey Mapping, Digital Experience Monitoring (DEM), Digital Analytics, Product Analytics, Mobile App Optimization, and Mobile App Analytics
Heatmap has no unique categories
Reviews
Reviewers' Company Size
Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heatmap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.5%
Apparel & Fashion
12.1%
Telecommunications
6.0%
Computer Software
5.3%
Insurance
4.6%
Other
53.4%
Food & Beverages
23.3%
Marketing and Advertising
20.9%
Consumer Goods
18.6%
Retail
9.3%
Apparel & Fashion
7.0%
Other
20.9%
Discussions
Contentsquare has no discussions with answers
Heatmap has no discussions with answers
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