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Compare ContactPigeon and Customer.io 
Featured Products
At a Glance
Market Segments
Small-Business (62.9% of reviews)
Small-Business (59.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $100.00 Per Month
ContactPigeon
Star Rating
(270)4.9 out of 5
Market Segments
Small-Business (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ContactPigeonCustomer.io
Star Rating
(721)4.4 out of 5
Market Segments
Small-Business (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Customer.io excels in customization and real-time behavioral segmentation, making it a powerful tool for personalized marketing. Users appreciate its intuitive interface, which enhances their overall experience and simplifies the process of engaging with customers.
- Users say ContactPigeon shines in handling high-volume newsletters and offers robust support for pop-up campaigns. Reviewers highlight its effectiveness in managing frequent campaigns without issues, making it a reliable choice for businesses focused on email marketing.
- According to verified reviews, Customer.io has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many users commend its ease of use and the smooth onboarding process, which helps them get started quickly.
- Reviewers mention that ContactPigeon provides excellent customer support, with a responsive team that actively collaborates with users to meet their evolving needs. This level of support fosters a strong partnership, which is particularly valued by long-term users.
- G2 reviewers report that while Customer.io has a solid feature set, it sometimes struggles with email deliverability compared to ContactPigeon, which users find more effective in ensuring their emails reach the intended audience.
- Users say that ContactPigeon offers superior data analytics capabilities, with detailed dashboards that help businesses understand customer behavior and campaign performance. This feature is particularly beneficial for companies looking to optimize their marketing strategies based on data insights.
Pricing
Entry-Level Pricing
ContactPigeon
No pricing availableCustomer.io
Essentials
Starting at $100.00
Per Month
For small companies who are gaining momentum.
- Send emails, push, in-app, SMS, webhooks
- Track custom events and attributes
- Visual workflow builder
Free Trial
ContactPigeon
No trial information availableCustomer.io
Free Trial is available
Ratings
Meets Requirements
9.7
137
8.7
608
Ease of Use
9.5
168
8.3
621
Ease of Setup
9.6
116
7.9
420
Ease of Admin
9.7
78
8.6
278
Quality of Support
9.9
143
8.7
542
Has the product been a good partner in doing business?
9.9
71
9.0
276
Product Direction (% positive)
10.0
127
9.2
596
Features by Category
Email Marketing
9.7
49
8.8
417
|
Verified
9.9
36
8.8
399
|
Verified
9.8
25
8.4
389
|
Verified
9.9
37
8.3
372
|
Verified
Online Marketing
9.6
27
6.3
330
9.9
31
8.0
355
|
Verified
9.8
19
8.3
380
|
Verified
9.9
15
7.9
359
|
Verified
Feature Not Available
Feature Not Available
Lead Management
9.8
16
7.4
333
|
Verified
9.6
12
7.6
332
9.7
28
8.6
378
|
Verified
9.7
10
6.8
312
9.6
13
7.6
332
|
Verified
9.7
10
7.3
329
|
Verified
10.0
11
7.3
316
9.8
11
7.3
323
|
Verified
Campaign Management
Feature Not Available
7.7
339
Feature Not Available
7.0
321
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
9.2
8
6.5
307
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
9.5
11
Feature Not Available
Reporting & Analytics
9.5
14
7.7
375
|
Verified
9.7
18
6.9
333
|
Verified
9.4
12
6.5
323
9.5
11
6.3
312
Feature Not Available
Feature Not Available
Platform
Feature Not Available
8.2
369
|
Verified
Feature Not Available
8.5
366
|
Verified
9.8
18
8.5
359
|
Verified
9.8
9
7.8
330
|
Verified
9.5
10
7.7
348
|
Verified
9.9
22
8.8
360
|
Verified
Feature Not Available
7.2
313
|
Verified
Agentic AI - Marketing Automation
Not enough data
6.3
66
Not enough data
6.4
67
Not enough data
6.7
62
Not enough data
6.3
64
Not enough data
6.2
63
Not enough data
6.3
66
Integration
9.8
20
8.3
373
|
Verified
9.9
16
8.3
369
|
Verified
9.7
12
7.6
337
|
Verified
Administration
Not enough data
8.1
266
Not enough data
7.4
236
Not enough data
8.1
252
Not enough data
8.9
266
Not enough data
7.7
238
Not enough data
7.8
244
Integrations
Not enough data
8.6
237
Not enough data
8.5
241
Not enough data
8.4
206
Not enough data
7.2
178
Platform
Not enough data
8.2
210
Not enough data
8.2
205
Not enough data
7.9
200
Not enough data
8.2
240
|
Verified
Not enough data
7.8
218
Not enough data
8.2
242
Not enough data
7.9
217
Not enough data
8.8
239
Visitor Behavior
9.7
11
Not enough data
9.9
12
Not enough data
10.0
10
Not enough data
Templates
9.3
10
Not enough data
9.5
10
Not enough data
9.7
10
Not enough data
Personalization
9.8
10
Not enough data
9.9
12
Not enough data
9.8
9
Not enough data
10.0
7
Not enough data
9.6
9
Not enough data
9.7
11
Not enough data
9.4
6
Not enough data
9.8
11
Not enough data
Multichannel
10.0
8
Not enough data
9.8
9
Not enough data
10.0
12
Not enough data
Administration
9.6
9
Not enough data
9.7
10
Not enough data
10.0
9
Not enough data
9.6
9
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
10.0
13
8.6
115
10.0
12
8.7
112
9.9
12
8.2
107
10.0
11
8.8
120
9.8
11
8.8
114
Analytics
9.8
8
8.3
115
10.0
6
7.6
105
Optimization
10.0
8
8.5
112
9.7
21
8.9
114
9.8
8
8.0
110
10.0
8
8.4
112
Agentic AI - Push Notification
Not enough data
6.4
14
Not enough data
6.9
14
Not enough data
6.5
14
Logistics
9.5
10
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
Testing & Tracking
9.8
7
Not enough data
9.3
7
Not enough data
9.7
6
Not enough data
Agentic AI - Direct Mail Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
9.4
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
10.0
9
Not enough data
Edit
9.4
8
Not enough data
9.8
8
Not enough data
9.6
8
Not enough data
Logistics
9.4
9
Not enough data
9.4
8
Not enough data
9.5
7
Not enough data
9.4
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.4
84
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
Feature Not Available
Not enough data
6.8
75
Not enough data
6.5
77
Not enough data
8.7
87
Not enough data
8.2
79
SMS Platform
Not enough data
7.5
82
Not enough data
8.3
85
Not enough data
7.2
73
Not enough data
6.2
71
Not enough data
6.7
71
Not enough data
8.3
83
Agentic AI - SMS Marketing
Not enough data
6.4
17
Not enough data
6.4
17
Not enough data
7.5
17
Not enough data
7.2
17
Not enough data
7.0
17
Not enough data
6.7
18
Data Sourcing
Not enough data
7.5
93
Not enough data
7.7
95
Not enough data
7.3
97
Not enough data
8.2
95
Intelligence
Not enough data
7.3
91
Not enough data
5.8
88
Not enough data
5.9
87
Platform Basics
9.8
8
Not enough data
9.8
9
Not enough data
Platform Data
9.7
10
Not enough data
9.5
7
Not enough data
9.5
10
Not enough data
9.6
8
Not enough data
Platform Additional Functionality
9.8
7
Not enough data
9.3
7
Not enough data
9.4
9
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
10.0
5
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Page Optimization
10.0
6
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Integrations
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
5.4
32
Not enough data
6.3
33
Not enough data
5.7
32
Not enough data
5.7
32
Not enough data
5.4
32
Not enough data
5.5
33
Analysis
Not enough data
Feature Not Available
Not enough data
8.0
69
Not enough data
6.2
56
Not enough data
Feature Not Available
Campaigns
Not enough data
7.3
57
Not enough data
8.0
63
Not enough data
7.4
62
Not enough data
Feature Not Available
Not enough data
9.3
69
Not enough data
9.2
71
Engagement
Not enough data
6.9
54
Platform
Not enough data
8.0
62
Not enough data
Feature Not Available
Not enough data
7.6
60
Agentic AI - Mobile Marketing
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Categories
Categories
Shared Categories
ContactPigeon and Customer.io are categorized as Push Notification, Marketing Automation, and Customer Data Platform (CDP)
Unique Categories
ContactPigeon is categorized as Retail Intelligence, Email Template Builder, Direct Mail Automation, E-Commerce Personalization, Customer Journey Analytics, and Landing Page Builders
Customer.io is categorized as SMS Marketing, Personalization, Transactional Email, and Mobile Marketing
Reviews
Reviewers' Company Size
ContactPigeon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Customer.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
19.1%
Retail
13.9%
Marketing and Advertising
11.6%
Cosmetics
8.6%
Health, Wellness and Fitness
7.9%
Other
39.0%
Computer Software
14.9%
Financial Services
13.7%
Information Technology and Services
9.2%
Marketing and Advertising
7.9%
Health, Wellness and Fitness
4.8%
Other
49.5%
Discussions
ContactPigeon has no discussions with answers
What is Customer.io used for?
2 Comments
HV
Customer.io is a tool that helps businesses send personalized messages like emails, texts, and app notifications. It’s used to stay connected with customers,...Read more
What is the best way to make automations a smoother process?
1 Comment
RJ
Start small workflows. Make use of the content that your marketing and sales teams have. Use Goals. Know when to unenroll the contacts from the automation...Read more
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