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Compare Microsoft Teams and ScreenConnect 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
No pricing available
Microsoft Teams
Star Rating
(17,425)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise ScreenConnect excels in remote control capabilities, with a high rating of 9.8 for its Remote Control feature, making it a preferred choice for IT support teams needing efficient troubleshooting.
- Reviewers mention that Microsoft Teams shines in collaboration tools, particularly with its integrated video conferencing and audio conferencing features, which received ratings of 8.9 and 9.0 respectively, facilitating seamless communication among team members.
- G2 users highlight that ConnectWise ScreenConnect's Unattended Remote Access feature, rated at 9.2, allows technicians to access client machines without needing user intervention, which is crucial for timely support.
- Users on G2 appreciate Microsoft Teams for its robust instant messaging capabilities, scoring 9.3, which enhances real-time communication and collaboration across teams, especially in remote work environments.
- Reviewers say that ConnectWise ScreenConnect's Session Recording feature, rated 9.1, is invaluable for training and compliance purposes, allowing teams to review past sessions for quality assurance.
- Users report that Microsoft Teams offers superior integration options, with a score of 8.7, allowing for a more cohesive workflow by connecting with various third-party applications, which is essential for businesses looking to streamline their operations.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
ScreenConnect
No pricing availableFree Trial
Microsoft Teams
No trial information availableScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.9
12,956
9.3
402
Ease of Use
8.8
13,123
9.3
405
Ease of Setup
9.0
3,579
8.9
330
Ease of Admin
8.6
2,012
8.9
327
Quality of Support
8.6
10,421
8.8
345
Has the product been a good partner in doing business?
8.8
1,984
9.1
312
Product Direction (% positive)
8.6
12,386
8.7
398
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.9
8687
Not enough data
8.7
8956
Not enough data
8.4
8342
Not enough data
Business Instant Messaging
9.0
8246
Not enough data
8.9
8184
Not enough data
Business Instant Messaging
8.8
8003
Not enough data
8.8
8231
Not enough data
8.7
7196
Not enough data
Generative AI - Business Instant Messaging
8.2
967
Not enough data
AI - Business Instant Messaging
8.0
953
Not enough data
8.3
951
Not enough data
7.9
942
Not enough data
8.0
941
Not enough data
Agentic AI - Business Instant Messaging
7.9
542
Not enough data
8.0
540
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
9.0
7765
|
Verified
Not enough data
9.1
5545
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5710
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7317
|
Verified
Not enough data
8.9
6791
|
Verified
Not enough data
8.8
7047
|
Verified
Not enough data
8.9
5514
|
Verified
Not enough data
Software Type
8.8
7109
|
Verified
Not enough data
8.7
5210
|
Verified
Not enough data
9.1
5745
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
631
Not enough data
7.8
628
Not enough data
7.8
621
Not enough data
Administration
Not enough data
9.6
44
Not enough data
9.2
43
Not enough data
9.0
40
Not enough data
9.3
46
Not enough data
9.1
45
Not enough data
8.9
46
Maintenance
Not enough data
9.3
46
Not enough data
8.8
35
Communication
Not enough data
8.9
43
Not enough data
7.6
29
Not enough data
Feature Not Available
Not enough data
8.2
37
Security
Not enough data
8.8
31
Not enough data
8.8
36
Device Support
Not enough data
8.0
40
Not enough data
8.8
40
Not enough data
8.8
40
Performance
Not enough data
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Action Item Detection - AI Note-taking Software
8.4
102
Not enough data
8.6
104
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
103
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
102
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
101
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
101
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
99
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
97
Not enough data
Speaker Identification - AI Note-taking Software
8.5
101
Not enough data
Administration
Not enough data
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Platform
Not enough data
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
107
Security
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Microsoft Teams and ScreenConnect are categorized as Video Conferencing
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
ScreenConnect is categorized as Screen Sharing, Remote Support, Remote Desktop, and Remote Video Support
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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