Compare Microsoft Teams and ScreenConnect 
Featured Products
At a Glance
Market Segments
Enterprise (40.0% of reviews)
Small-Business (65.7% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
No pricing available
Microsoft Teams
Star Rating
(18,055)4.4 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsScreenConnect
Star Rating
(493)4.7 out of 5
Market Segments
Small-Business (65.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ScreenConnect excels in ease of use, with users appreciating its minimal UI and quick access for remote support. One user highlighted that it is "essential for our MSP," indicating its effectiveness in managed service provider environments.
- Users say Microsoft Teams shines in collaboration features, combining chat, video meetings, and file sharing all in one platform. Reviewers mention that it has been a "game-changer for staying organized and connected," especially for teams juggling multiple projects.
- According to verified reviews, ScreenConnect offers a strong integration with Entra ID, allowing for role-based access control that enhances security and usability. Users appreciate the ability to customize access for engineers, which is a significant advantage for IT teams.
- Reviewers mention that Microsoft Teams provides excellent accessibility across devices, making it easy to stay connected from anywhere. Features like group chat, notifications, and the ability to attach Excel spreadsheets as tabs are frequently praised.
- G2 reviewers report that while ScreenConnect has a higher rating for quality of support, Microsoft Teams still offers reliable assistance, though some users feel it could improve in this area. ScreenConnect users noted its fast and secure remote support capabilities, which are crucial for troubleshooting.
- Users say that Microsoft Teams has a more extensive market presence, which translates to a wealth of resources and community support. However, ScreenConnect's focused approach on small businesses allows it to cater specifically to the needs of its users, as reflected in its high satisfaction ratings.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
ScreenConnect
No pricing availableFree Trial
Microsoft Teams
No trial information availableScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.9
13,398
9.3
406
Ease of Use
8.8
13,595
9.3
409
Ease of Setup
9.0
4,013
8.9
334
Ease of Admin
8.6
2,174
8.9
329
Quality of Support
8.6
10,807
8.8
349
Has the product been a good partner in doing business?
8.8
2,153
9.1
314
Product Direction (% positive)
8.6
12,816
8.7
402
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.9
8839
Not enough data
8.7
9072
Not enough data
8.4
8418
Not enough data
Business Instant Messaging
9.0
8357
Not enough data
8.9
8311
Not enough data
Business Instant Messaging
8.8
8089
Not enough data
8.8
8301
Not enough data
8.7
7305
Not enough data
Generative AI - Business Instant Messaging
8.2
1005
Not enough data
AI - Business Instant Messaging
8.0
980
Not enough data
8.3
974
Not enough data
8.0
967
Not enough data
8.1
965
Not enough data
Agentic AI - Business Instant Messaging
8.0
574
Not enough data
8.0
563
Not enough data
Presenter Tools
Not enough data
8.6
14
Not enough data
Feature Not Available
Not enough data
9.7
18
Not enough data
8.9
15
Conferencing Options
Not enough data
7.7
13
Not enough data
6.5
12
Not enough data
Feature Not Available
Application Tools
Not enough data
7.9
12
Not enough data
8.7
15
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
9.0
7917
|
Verified
Not enough data
9.1
5638
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5942
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7504
|
Verified
Not enough data
8.9
6900
|
Verified
Not enough data
8.8
7121
|
Verified
Not enough data
8.9
5593
|
Verified
Not enough data
Software Type
8.8
7214
|
Verified
Not enough data
8.7
5266
|
Verified
Not enough data
9.1
5845
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
666
Not enough data
7.9
664
Not enough data
7.8
651
Not enough data
Administration
Not enough data
9.7
47
Not enough data
9.3
43
Not enough data
9.1
39
Not enough data
9.3
46
Not enough data
9.2
44
Not enough data
9.0
46
Maintenance
Not enough data
9.4
46
Not enough data
8.7
34
Communication
Not enough data
8.9
43
Not enough data
7.6
28
Not enough data
Feature Not Available
Not enough data
8.1
36
Security
Not enough data
8.8
30
Not enough data
8.9
35
Device Support
Not enough data
8.0
39
Not enough data
8.8
40
Not enough data
8.8
40
Performance
Not enough data
8.3
37
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.5
109
Not enough data
8.7
116
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
114
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
111
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
107
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
111
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
107
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
110
Not enough data
Administration
Not enough data
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
106
Not enough data
Feature Not Available
Platform
Not enough data
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
108
Security
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Microsoft Teams and ScreenConnect are categorized as Video Conferencing
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
ScreenConnect is categorized as Screen Sharing, Remote Support, Remote Desktop, and Remote Video Support
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
42.8%
Computer & Network Security
6.2%
Computer Software
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.7%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
