Compare ConnectWise PSA and Google Workspace 
Featured Products
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
No pricing available
$6.00 Per Month
ConnectWise PSA
Star Rating
(518)3.9 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSAGoogle Workspace
Star Rating
(47,582)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansConnectWise PSA vs Google Workspace
When assessing the two solutions, reviewers found Google Workspace easier to use, set up, and administer. Reviewers also preferred doing business with Google Workspace overall.
- Reviewers felt that Google Workspace meets the needs of their business better than ConnectWise PSA.
- When comparing quality of ongoing product support, reviewers felt that Google Workspace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Google Workspace over ConnectWise PSA.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableGoogle Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
ConnectWise PSA
No trial information availableGoogle Workspace
Free Trial is available
Ratings
Meets Requirements
8.3
436
9.1
37,712
Ease of Use
7.2
443
9.3
37,933
Ease of Setup
6.2
226
9.3
9,857
Ease of Admin
7.1
214
9.1
8,284
Quality of Support
7.3
408
8.6
30,076
Has the product been a good partner in doing business?
7.4
212
9.0
7,607
Product Direction (% positive)
6.9
427
8.7
36,436
Features by Category
Sales Force Automation
8.5
137
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
7.8
125
|
Verified
Not enough data
8.3
139
|
Verified
Not enough data
7.6
101
|
Verified
Not enough data
8.3
128
Not enough data
8.0
114
|
Verified
Not enough data
8.1
114
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
Marketing Automation
7.3
85
|
Verified
Not enough data
7.2
88
|
Verified
Not enough data
7.4
94
|
Verified
Not enough data
7.4
76
|
Verified
Not enough data
Customer Support
8.4
127
Not enough data
7.6
125
|
Verified
Not enough data
7.7
119
Not enough data
7.5
82
Not enough data
7.9
108
Not enough data
Reporting & Analytics
7.5
139
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.5
112
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
95
|
Verified
Not enough data
Platform
7.4
81
Not enough data
7.9
86
Not enough data
8.2
86
Not enough data
7.6
53
Not enough data
7.3
57
Not enough data
7.0
74
Not enough data
8.0
83
Not enough data
7.3
77
Not enough data
Integration
7.7
79
Not enough data
8.0
78
Not enough data
8.5
75
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
232
Not enough data
8.3
229
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
88
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
File Management
Not enough data
9.2
8023
Not enough data
9.1
8076
Not enough data
9.1
8164
Not enough data
8.9
8205
Not enough data
9.0
7795
Agentic AI - Cloud Content Collaboration
Not enough data
7.8
138
Not enough data
8.1
142
Not enough data
8.2
138
Collaboration
Not enough data
9.0
7584
Not enough data
9.4
8394
Not enough data
9.2
7899
Not enough data
8.8
6864
Administration
Not enough data
9.1
6047
Not enough data
9.0
5870
Not enough data
9.1
5824
Not enough data
8.4
6308
Not enough data
8.7
5306
Not enough data
9.1
6431
Platform
Not enough data
9.3
2145
Not enough data
8.8
1742
Not enough data
8.8
1666
Not enough data
8.8
1508
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.8
2112
Not enough data
8.8
2237
Not enough data
8.7
2056
Business Instant Messaging
Not enough data
9.0
2197
Not enough data
9.0
2243
Business Instant Messaging
Not enough data
9.0
2282
Not enough data
9.1
2352
Not enough data
8.7
1896
Generative AI - Business Instant Messaging
Not enough data
8.4
269
AI - Business Instant Messaging
Not enough data
8.3
263
Not enough data
8.3
262
Not enough data
8.3
260
Not enough data
8.4
261
Agentic AI - Business Instant Messaging
Not enough data
8.3
150
Not enough data
8.4
148
Presenter Tools
Not enough data
8.9
2838
Not enough data
8.4
2443
Not enough data
8.3
2328
Not enough data
8.7
2739
Conferencing Options
Not enough data
9.0
3110
Not enough data
9.0
3167
Not enough data
9.1
3276
Application Tools
Not enough data
8.8
2511
Not enough data
8.6
2586
Not enough data
9.1
2884
Agentic AI - Screen Sharing
Not enough data
8.5
238
Platform Basics
Not enough data
8.7
1831
Not enough data
8.8
1826
Not enough data
9.5
1860
Platform Content
Not enough data
8.7
1716
Not enough data
8.1
1717
Not enough data
8.3
1650
Not enough data
9.4
1827
Platform Additional Functionality
Not enough data
8.8
1618
Not enough data
9.2
1719
Not enough data
9.4
1766
Generative AI
Not enough data
8.5
563
Not enough data
8.2
552
Not enough data
7.7
549
Not enough data
8.5
557
Not enough data
7.3
539
Not enough data
8.2
547
Not enough data
7.9
546
Calculating
Not enough data
8.9
1874
Not enough data
8.9
1765
Insights
Not enough data
8.7
1748
Not enough data
8.9
1812
Editing
Not enough data
8.5
1750
Not enough data
9.4
1910
Not enough data
8.9
1803
Functionality
Not enough data
8.7
1608
Not enough data
9.2
1824
Not enough data
9.1
1838
Not enough data
9.6
1928
Applications
Not enough data
9.3
1498
Not enough data
9.1
1336
Not enough data
8.4
1253
Collaboration
Not enough data
9.4
1504
Not enough data
9.0
1237
Not enough data
9.3
1423
Management
Not enough data
9.3
1374
Not enough data
9.1
1287
Not enough data
9.5
1348
Agentic AI - Office Suites
Not enough data
8.1
425
Not enough data
8.2
426
Customer Management
7.3
48
Not enough data
6.9
49
Not enough data
5.7
44
Not enough data
6.7
51
Not enough data
Project Management
6.6
49
Not enough data
6.6
49
Not enough data
6.6
48
Not enough data
7.2
50
Not enough data
Accounting
6.7
48
Not enough data
7.3
49
Not enough data
6.8
47
Not enough data
6.6
44
Not enough data
6.5
44
Not enough data
Portfolio Management
6.1
44
Not enough data
6.0
43
Not enough data
6.1
43
Not enough data
6.2
42
Not enough data
Analytics
6.0
44
Not enough data
6.6
49
Not enough data
6.1
47
Not enough data
Administration
7.2
49
Not enough data
7.5
50
Not enough data
7.4
47
Not enough data
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
Not enough data
5.6
46
Not enough data
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.0
5969
Not enough data
9.1
4216
Not enough data
8.3
3676
Not enough data
9.0
4264
Not enough data
8.9
4002
Meeting Coordination
Not enough data
9.1
5834
Not enough data
8.6
5208
Not enough data
8.8
5491
Not enough data
9.2
4204
Software Type
Not enough data
9.1
5785
Not enough data
9.2
4275
Not enough data
8.9
3848
Agentic AI - Video Conferencing
Not enough data
8.2
404
Not enough data
7.9
409
Not enough data
8.3
406
Survey Management
Not enough data
9.0
1030
Not enough data
9.0
1053
Not enough data
8.4
1009
Not enough data
9.0
1027
Survey Customization
Not enough data
8.5
879
Not enough data
8.4
931
Not enough data
8.6
927
Not enough data
8.4
771
Survey Insights
Not enough data
8.8
1010
Not enough data
8.5
775
Not enough data
9.0
986
Not enough data
9.0
981
Agentic AI - Survey
Not enough data
8.5
95
Not enough data
8.1
92
Not enough data
8.5
94
Calendar View
Not enough data
9.2
1477
Not enough data
9.2
1442
Shared Calendar
Not enough data
9.3
1497
Not enough data
9.1
1449
Accessibility
Not enough data
8.8
1263
Not enough data
8.7
1318
Integration
Not enough data
9.0
1384
Not enough data
8.9
1361
Not enough data
8.9
1375
Notifications
Not enough data
9.0
1410
Not enough data
8.8
1264
Generative AI
Not enough data
7.9
786
Not enough data
8.2
786
Not enough data
8.1
781
Agentic AI - Calendar
Not enough data
8.3
332
Design
Not enough data
8.7
1427
Not enough data
8.5
1438
Not enough data
8.5
1430
Collaboration
Not enough data
9.4
1542
Not enough data
9.3
1512
File Types
Not enough data
9.2
1524
Not enough data
9.0
1494
Not enough data
8.7
1252
Edit & Revise
Not enough data
9.1
1505
Not enough data
9.0
1457
Not enough data
9.3
1529
Integrate & Embed
Not enough data
9.3
1479
Not enough data
8.9
1325
Not enough data
9.1
1404
Operating System
Not enough data
9.2
1377
Not enough data
9.1
1356
Not enough data
8.2
1104
Generative AI
Not enough data
8.5
779
Not enough data
8.6
766
Not enough data
7.8
756
Not enough data
8.3
758
Not enough data
8.2
752
Agentic AI - Document Creation
Not enough data
7.8
329
Generative AI
Not enough data
8.4
859
Not enough data
8.4
853
Not enough data
8.2
846
Not enough data
8.2
348
Not enough data
8.5
351
Not enough data
7.9
342
Agentic AI - Note-Taking Software
Not enough data
8.0
81
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Customizations
Not enough data
8.4
436
Not enough data
8.8
440
Not enough data
8.4
402
Not enough data
8.6
415
Growth
Not enough data
8.4
347
Not enough data
8.6
373
Not enough data
8.5
348
Not enough data
8.2
330
Not enough data
8.6
354
Content
Not enough data
8.9
402
Not enough data
8.8
412
Not enough data
8.8
408
Not enough data
8.5
152
Support
Not enough data
8.5
159
Categories
Categories
Shared Categories
ConnectWise PSA and Google Workspace share no categories
Unique Categories
ConnectWise PSA is categorized as CRM, Professional Services Automation, Service Desk, Help Desk, and Marketing Automation
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.5%
Computer & Network Security
8.3%
Computer Networking
5.5%
Computer Software
4.3%
Telecommunications
3.2%
Other
19.2%
Information Technology and Services
9.2%
Education Management
8.3%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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