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# Confluence vs GitBook Comparison - What are their main differences?

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ConfluenceGitBook[+ Add Product](#)

Reviews

**Confluence** [

4.1/5(4,370)

](https://www.g2.com/products/confluence/reviews#reviews)

**GitBook** [

4.7/5(208)

](https://www.g2.com/products/gitbook/reviews#reviews)

Pricing

**Confluence**
Free Trial

**Free** 10 Users Per Month · Free

**GitBook**
Free Trial

**$0** 1 user · Free

**Pricing Insights**
from reviews

Time to Implement

**Confluence**
1 month

Based on 9 responses

**GitBook**
1 month

Based on 6 responses

Return on Investment

**Confluence**
11 months

Based on 9 responses

**GitBook**
6 months5 months sooner

Based on 5 responses

Perceived Cost

**Confluence**
$$$$$

**GitBook**
$$$$$

Average Discount

**Confluence**
9%

**GitBook**
75%66% more

 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

 ![GitBook](https://images.g2crowd.com/uploads/product/hd_favicon/2d9dc027f9df2b523f5312f5f159f8de/gitbook.svg "GitBook")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Confluence**
[
Ease of Use (299)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326258&qs=pros-and-cons#reviews)[
Team Collaboration (212)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326872&qs=pros-and-cons#reviews)[
Not Intuitive (84)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326153&qs=pros-and-cons#reviews)[
Slow Performance (83)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326199&qs=pros-and-cons#reviews)

**GitBook**
[
Ease of Use (11)
](https://www.g2.com/products/gitbook/reviews?filters%5Bsentiment_snippet%5D=1385642&qs=pros-and-cons#reviews)[
Intuitive (9)
](https://www.g2.com/products/gitbook/reviews?filters%5Bsentiment_snippet%5D=1385461&qs=pros-and-cons#reviews)[
Software Bugs (2)
](https://www.g2.com/products/gitbook/reviews?filters%5Bsentiment_snippet%5D=1385775&qs=pros-and-cons#reviews)[
Billing Issues (1)
](https://www.g2.com/products/gitbook/reviews?filters%5Bsentiment_snippet%5D=2336289&qs=pros-and-cons#reviews)

Integrations

**Confluence**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_180bd4ae1df16803bfc74a7dfcbf183d/10xbluejay.png "Product Avatar Image")

10xBluejay

](https://www.g2.com/products/10xbluejay/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2b32ccffba63378d7f13fbdc84576c3c/acuity.png "Product Avatar Image")

Acuity

](https://www.g2.com/products/acuity/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image")

Adobe Export PDF

](https://www.g2.com/products/adobe-export-pdf/reviews)[
View all
](https://www.g2.com/products/confluence/integrations)

**GitBook**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_86af100487513be4493933ac66bf9a5f/gi-okr.png "Product Avatar Image")

GI OKR

](https://www.g2.com/products/gi-okr/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_242ea9ef146ec0359ea99dbaedc5e26a/revit.png "Product Avatar Image")

Revit

](https://www.g2.com/products/revit/reviews)[
View all
](https://www.g2.com/products/gitbook/integrations)

Screenshots

**Confluence**
 ![Confluence screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1522618/CSD-19718-01.png)

**GitBook**
No screenshot available

Ratings

Meets Requirements

**Confluence**

8.5

8.53,701

**GitBook**

9.2

9.2168

Ease of Use

**Confluence**

8.0

8.03,751

**GitBook**

9.3

9.3170

Ease of Setup

**Confluence**

8.3

8.31,239

**GitBook**

9.3

9.3136

Ease of Admin

**Confluence**

8.0

8.0904

**GitBook**

9.4

9.4105

Quality of Support

**Confluence**

8.1

8.12,536

**GitBook**

9.4

9.4140

Has the product been a good partner in doing business?

**Confluence**

8.5

8.5819

**GitBook**

9.5

9.599

Product Direction (% positive)

**Confluence**

7.5

7.53,630

**GitBook**

9.0

9.0152

Features

Knowledge Base[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

8.3

1,102

8.2

133

Knowledge Pages

Templates

8.5(won by 0.2)

794

8.3

92

In-Content Feedback

8.5(tied score)

740

8.5(tied score)

87

Versioning and Version History

8.9(tied score)

804

8.9(tied score)

106

Decision Trees

8.3(won by 0.1)

659

8.2

79

Duplicate Detection

7.8

442

7.9(won by 0.1)

68

Content Editor

8.6

542

9.0(won by 0.4)

99

WYSIWYG Editor

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Drag & Drop Editor

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Knowledge Dissemination

Page Analytics

8.3

675

8.5(won by 0.2)

82

Permissions

8.6

790

8.7(won by 0.1)

90

Knowledge Sharing

9.2

905

9.4(won by 0.2)

112

Notifications

8.6(won by 0.1)

796

8.5

83

Advanced Search

8.1

496

8.6(won by 0.5)

79

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Browser Extension

7.8(won by 0.1)

424

7.7

64

Organization

8.7

561

8.8(won by 0.1)

92

Other Integrations

8.5(won by 0.2)

527

8.3

80

Knowledge Integrations

8.5(tied score)

451

8.5(tied score)

70

Full Text Search

Not enough data

Not enough data

Web Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Agentic AI - Knowledge Base

Adaptive Learning

7.7(won by 1.0)

178

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

7

Natural Language Interaction

7.6(won by 0.5)

179

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

7

Proactive Assistance

7.5(won by 1.5)

178

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

7

Multi-Language

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Mobile Interface

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Online Forums

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Wiki

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Unified Workspaces[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

8.5

78

Not enough data

Login Options 

Single Sign-On (SSO)

9.4(won by default)

60

Not enough data

Password Saver

8.7(won by default)

43

Not enough data

Productivity

Email Client

7.9(won by default)

39

Not enough data

Split Screen

8.3(won by default)

44

Not enough data

Activity Feed

8.5(won by default)

42

Not enough data

Virtual Assistant

8.1(won by default)

45

Not enough data

Analytics and Reporting

8.4(won by default)

46

Not enough data

Customization 

Custom Workflows

8.4(won by default)

47

Not enough data

Multiple Workspaces

9.1(won by default)

47

Not enough data

Custom Application Integration

8.6(won by default)

42

Not enough data

Agentic AI - Unified Workspaces

Autonomous Task Execution

7.8(won by default)

37

Not enough data

Adaptive Learning

8.2(won by default)

41

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Time Zone Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Employee Activity Monitoring

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Remote Support

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Video Chat

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Work Management[Hide 32 FeaturesShow 32 Features](javascript:void(0);)

8.6

101

Not enough data

Automation

Workflows

8.8(won by default)

60

Not enough data

Customization

8.8(won by default)

60

Not enough data

Data repository

8.9(won by default)

66

Not enough data

Administration

Permissions

8.8(won by default)

61

Not enough data

Procedures

8.6(won by default)

57

Not enough data

Remote Work

9.2(won by default)

59

Not enough data

Project management

Task Prioritization

9.0(won by default)

59

Not enough data

Dependencies

8.6(won by default)

59

Not enough data

Planning

8.9(won by default)

61

Not enough data

Views

8.8(won by default)

61

Not enough data

Scheduling

8.6(won by default)

55

Not enough data

Critical Path

8.1(won by default)

55

Not enough data

Dashboards

8.7(won by default)

62

Not enough data

Workload

Resource Allocation

8.2(won by default)

55

Not enough data

Workspace

8.6(won by default)

58

Not enough data

Configuration

8.8(won by default)

58

Not enough data

Insights

8.4(won by default)

57

Not enough data

Communication & Collaboration

Communication Channels

8.8(won by default)

56

Not enough data

Document Management

9.4(won by default)

72

Not enough data

Collaboration

9.2(won by default)

72

Not enough data

Cost Management

Project Budgeting

8.0(won by default)

56

Not enough data

Time & Expense

8.1(won by default)

54

Not enough data

Profitability

8.0(won by default)

53

Not enough data

Integration

Front Office

8.4(won by default)

52

Not enough data

Back Office

8.2(won by default)

55

Not enough data

External data

8.2(won by default)

55

Not enough data

Generative AI

AI Text Generation

8.4(won by default)

57

Not enough data

AI Text Summarization

8.4(won by default)

57

Not enough data

Agentic AI - Work Management

Autonomous Task Execution

8.0(won by default)

50

Not enough data

Multi-step Planning

8.0(won by default)

52

Not enough data

Cross-system Integration

8.1(won by default)

52

Not enough data

Natural Language Interaction

8.3(won by default)

52

Not enough data

Project Collaboration[Hide 26 FeaturesShow 26 Features](javascript:void(0);)

8.5

133

Not enough data

Communication

Chat

7.4(won by default)

65

Not enough data

Discussions

8.7(won by default)

68

Not enough data

External

8.0(won by default)

65

Not enough data

Feedback

8.3(won by default)

72

Not enough data

Announcements

8.5(won by default)

69

Not enough data

Content & Documents

File Sharing

9.0(won by default)

77

Not enough data

Notes

9.0(won by default)

76

Not enough data

Search

8.6(won by default)

78

Not enough data

Versioning

9.0(won by default)

75

Not enough data

Controls

Custom Views

8.4(won by default)

65

Not enough data

Followers

8.5(won by default)

66

Not enough data

User Management

8.8(won by default)

68

Not enough data

Calendars

8.2(won by default)

64

Not enough data

Public Sharing

8.5(won by default)

66

Not enough data

Project Management

Task Management

8.4(won by default)

70

Not enough data

Planning

8.7(won by default)

69

Not enough data

Visibility

9.0(won by default)

69

Not enough data

Integration

9.2(won by default)

75

Not enough data

Remote Collaboration

Alignment

9.0(won by default)

67

Not enough data

Accountability

8.9(won by default)

66

Not enough data

Connectivity

8.7(won by default)

67

Not enough data

Offline Mode

7.5(won by default)

65

Not enough data

Generative AI

AI Text Generation

8.2(won by default)

72

Not enough data

AI Text Summarization

8.2(won by default)

72

Not enough data

Agentic AI - Project Collaboration

Multi-step Planning

7.6(won by default)

63

Not enough data

Cross-system Integration

7.9(won by default)

62

Not enough data

IT Documentation[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

8.3

220

Not enough data

Management and Discovery - IT Documentation

Search and Indexing

8.3(won by default)

186

Not enough data

Version Control

8.5(won by default)

190

Not enough data

Access and Permissions

8.5(won by default)

189

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Operations - IT Documentation

Integrations

8.5(won by default)

191

Not enough data

Automation

8.0(won by default)

181

Not enough data

Reporting

8.2(won by default)

179

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Change Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Framework Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Security Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Document Capture

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Process Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Website Monitoring

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Relationship Mapping

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

For the IT sector

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Knowledge Library

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI Code Documentation Tools[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Documentation Generation - AI Documentation Generators

Project Overviews

Not enough data

Not enough data

Docstrings / Comments

Not enough data

Not enough data

API Reference

Not enough data

Not enough data

Workflow and Integration - AI Documentation Generators

IDE & Editor Extension

Not enough data

Not enough data

CI/CD Pipeline Triggering

Not enough data

Not enough data

Git/Repository Integration

Not enough data

Not enough data

Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Knowledge Base

Q & A

Not enough data

Not enough data

Link Sharing

Not enough data

Not enough data

Searchable

Not enough data

Not enough data

Security

Verification

Not enough data

Not enough data

Role-Based Permission

Not enough data

Not enough data

Public vs Private

Not enough data

Not enough data

Content

Trackable Analytics

Not enough data

Not enough data

Import

Not enough data

Not enough data

File Viewing

Not enough data

Not enough data

Update Notifications

Not enough data

Not enough data

Communication

Social Features

Not enough data

Not enough data

Tagging 

Not enough data

Not enough data

Upload 

Not enough data

Not enough data

Comments

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")](https://www.g2.com/products/confluence/reviews)

Confluence

Small-Business(50 or fewer emp.)

18.3%

Mid-Market(51-1000 emp.)

48.3%

Enterprise(\> 1000 emp.)

33.4%

[![GitBook](https://images.g2crowd.com/uploads/product/hd_favicon/2d9dc027f9df2b523f5312f5f159f8de/gitbook.svg "GitBook")](https://www.g2.com/products/gitbook/reviews)

GitBook

Small-Business(50 or fewer emp.)

79.9%

Mid-Market(51-1000 emp.)

15.2%

Enterprise(\> 1000 emp.)

4.9%

Small-Business

(50 or fewer emp.)

18.3%

79.9%

Mid-Market

(51-1000 emp.)

48.3%

15.2%

Enterprise

(\> 1000 emp.)

33.4%

4.9%

Reviewers' Industry

[![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")](https://www.g2.com/products/confluence/reviews)
Confluence

Computer Software

20.9%

Information Technology and Services

19.6%

Internet

6.3%

Financial Services

5.4%

Marketing and Advertising

4.4%

Other

43.4%

[![GitBook](https://images.g2crowd.com/uploads/product/hd_favicon/2d9dc027f9df2b523f5312f5f159f8de/gitbook.svg "GitBook")](https://www.g2.com/products/gitbook/reviews)
GitBook

Computer Software

23.0%

Information Technology and Services

18.0%

Non-Profit Organization Management

9.5%

Higher Education

6.0%

Education Management

5.5%

Other

38.0%

FAQs

## Confluence vs GitBook FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Confluence vs GitBook?

GitBook stands out for its higher reviewer satisfaction scores and ease of use, while Confluence is favored for its deep integrations and collaboration features.

| [Confluence](https://www.g2.com/products/confluence/reviews) | [GitBook](https://www.g2.com/products/gitbook/reviews) |
| --- | --- |
| 4.1/5 (4,368 reviews) | 4.7/5 (204 reviews) |
| Mid-Market | Small-Business |
| 8.3 | 9.3 |
| 8.1 | 9.4 |
| Team Collaboration (212 all-time mentions) | Ease of Use (11 all-time mentions) |

### How do the pricing models of Confluence and GitBook compare?

GitBook is rated higher for value, with a stronger Price/Cost satisfaction score than Confluence.

- **Confluence:** Reviewers note that pricing can scale quickly for larger teams and advanced features, but many find it competitively priced for mid-sized companies.
- **GitBook:** Reviewers highlight that the free plan is limited and advanced features require higher tiers, but many cite strong ROI and value for the time saved on documentation management.
- **Switching reasons:** In recent reviews, buyers mention switching to GitBook for its intuitive interface and integration with GitHub, while some move to Confluence for deeper integrations with Jira and enterprise needs.

### What are the best alternatives to Confluence and GitBook?

The top 3 alternatives to Confluence and GitBook are Document360, Slack, and ClickUp.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Confluence](https://www.g2.com/products/confluence/reviews) | 4.1/5 (4,368 reviews) | Mid-Market | Pricing can scale with advanced features | Team Collaboration (212 all-time mentions) |
| [GitBook](https://www.g2.com/products/gitbook/reviews) | 4.7/5 (204 reviews) | Small-Business | Strong ROI, but advanced features require higher tiers | Ease of Use (11 all-time mentions) |
| [Document360](https://www.g2.com/products/document360/reviews) | 4.7/5 (541 reviews) | Mid-Market | — | Comprehensive knowledge base features |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,274 reviews) | Mid-Market | — | Real-time team communication |
| [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (13,722 reviews) | Small-Business | — | Project management flexibility |

### Which Knowledge Base features should I prioritize when comparing Confluence and GitBook?

Buyers should prioritize Ease of Use, Integrations, Organization, Collaboration, and Support when comparing Confluence and GitBook.

- **Ease of Use:** GitBook scores 9.3, Confluence 8.0; 11 all-time mentions for GitBook, 212 for Confluence (collaboration-related).
- **Integrations:** Confluence: 155 all-time mentions, with Jira (1,034 all-time), Trello, and Google Workspace; GitBook: 3 all-time mentions, with GitHub (40 all-time) and Figma.
- **Organization:** GitBook: 5 all-time mentions; Confluence: 92 all-time mentions for centralization.
- **Collaboration:** Confluence: 212 all-time mentions; GitBook: 5 all-time mentions.
- **Support:** GitBook scores 9.4, Confluence 8.1 on Quality of Support.

### What are the pros and cons of Confluence vs GitBook?

Confluence's headline strength is deep team collaboration and integrations, while GitBook excels in ease of use and intuitive organization.

- **Confluence strengths:** Team Collaboration (212 all-time mentions), Integrations (155 all-time mentions), Centralization (92 all-time mentions), robust Jira integration, and structured documentation for onboarding and technical teams.
- **Confluence trade-offs:** Reviewers cite search and navigation challenges as documentation grows, a learning curve for permissions and governance, and formatting limitations for complex documents (23 all-time mentions for missing features).
- **GitBook strengths:** Ease of Use (11 all-time mentions), Intuitive interface (9 all-time mentions), Organization (5 all-time mentions), GitHub integration (40 all-time mentions), and fast onboarding for technical and non-technical users.
- **GitBook trade-offs:** Reviewers note limited advanced formatting and customization options, higher pricing for advanced features, and occasional collaboration lags with simultaneous editing.

### Is Confluence or GitBook better for small businesses?

GitBook is the better fit for small businesses, with a higher satisfaction score among small-business reviewers and a largest segment in Small-Business.

- **Confluence:** Largest segment is Mid-Market; reviewers in small businesses appreciate its collaboration and integration features but mention a steeper learning curve and pricing concerns for smaller teams.
- **GitBook:** Largest segment is Small-Business; reviewers highlight its intuitive setup, ease of use, and fast onboarding as ideal for small teams.

### Which Knowledge Base platform has better integrations?

Confluence is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Confluence:** Jira (1,034 all-time mentions), Trello, and Google Workspace are frequently cited integrations, with 155 all-time mentions for integrations overall.
- **GitBook:** GitHub (40 all-time mentions) and Figma are the most cited integrations, with 3 all-time mentions for integrations overall.

### How do Confluence and GitBook compare on customer support?

GitBook leads on Quality of Support, with a 1.3-point advantage over Confluence (9.4 vs 8.1).

- **Confluence:** Reviewers describe support as generally responsive but note occasional delays and a need for more onboarding resources.
- **GitBook:** Reviewers consistently praise fast, helpful, and personal support, with several citing positive experiences with the support team.

### Which is easier to implement, Confluence or GitBook?

GitBook is easier to implement, with a 1.0-point higher Ease of Setup score (9.3 vs 8.3).

- **Confluence:** Reviewers describe setup as straightforward for most teams, but note a learning curve for permissions and governance in larger organizations.
- **GitBook:** Reviewers highlight fast onboarding, intuitive setup, and minimal configuration required to get started.

### Which product has better Organization?

GitBook is rated higher for Organization, with more recent reviewer-cited strengths and a higher Ease of Admin score.

- **Confluence:** 92 all-time mentions for centralization, 8.0 Ease of Admin score, and frequent praise for structured documentation and page hierarchies.
- **GitBook:** 5 all-time mentions for organization, 9.4 Ease of Admin score, and reviewers highlight its clean structure and easy navigation for organizing documentation.

Alternatives

**Confluence Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike")

[
Wrike
](/products/wrike/reviews)

 ![Bitrix24](https://images.g2crowd.com/uploads/product/hd_favicon/b341f1fc6e58241db30cd7f55f9a4f31/bitrix24.svg "Bitrix24")

[
Bitrix24
](/products/bitrix24/reviews)

**GitBook Alternatives**

 ![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg "Document360")

[
Document360
](/products/document360/reviews)

 ![Notion](https://images.g2crowd.com/uploads/product/hd_favicon/43bf53de40136acd6c0aed67eb459fcd/notion.svg "Notion")

[
Notion
](/products/notion/reviews)

 ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru")

[
Guru
](/products/guru/reviews)

 ![Archbee](https://images.g2crowd.com/uploads/product/hd_favicon/2336769f64fce6989415949a5b9d36b1/archbee.svg "Archbee")

[
Archbee
](/products/archbee/reviews)