# Confluence vs GitBook Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Confluence excels in integration capabilities, particularly with tools like Jira and Google Workspace. Users appreciate how these integrations enhance collaboration and streamline workflows, making it a robust choice for teams needing a centralized documentation hub.
- **Users say** that GitBook shines in its user-friendly interface, which is particularly beneficial for small businesses. Reviewers highlight its effectiveness in creating how-to guides and documentation, making it a go-to tool for those in need of straightforward documentation solutions.
- **According to verified reviews** , Confluence receives high marks for its comprehensive feature set, including advanced search and content organization. Users find it invaluable for maintaining detailed project documentation and tracking meeting notes across teams.
- **Reviewers mention** that GitBook's ease of use is a standout feature, with many users noting how quickly they can set up and start creating content. This simplicity is especially appealing for smaller teams or individuals who may not have extensive technical expertise.
- **G2 reviewers highlight** that Confluence's support quality is a strong point, with users reporting positive experiences when seeking help. The platform's extensive resources and community support contribute to a smoother user experience, especially for larger organizations.
- **Users express** that while GitBook is effective for specific documentation tasks, it may lack some of the advanced features that larger teams require. This limitation can be a drawback for organizations looking for a more comprehensive solution to manage complex documentation needs.



| | Confluence | GitBook | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 4,368 | 203 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Small-Business (79.4% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | $0   1 user | 

---
## Top Pros & Cons

### Confluence

Pros:
- Ease of Use (299 reviews)
- Team Collaboration (212 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (83 reviews)

### GitBook

Pros:
- Ease of Use (11 reviews)
- Intuitive (9 reviews)

Cons:
- Software Bugs (2 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Confluence | GitBook | 
|---|---|---|
  | **Meets Requirements** | 8.5 (3697 reviews) | 9.2 (163 reviews) | 
  | **Ease of Use** | 8.0 (3747 reviews) | 9.3 (165 reviews) | 
  | **Ease of Setup** | 8.3 (1237 reviews) | 9.3 (131 reviews) | 
  | **Ease of Admin** | 8.0 (904 reviews) | 9.4 (101 reviews) | 
  | **Quality of Support** | 8.1 (2535 reviews) | 9.4 (136 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (819 reviews) | 9.5 (96 reviews) | 
  | **Product Direction (% positive)** | 7.5 (3628 reviews) | 9.0 (148 reviews) | 

---
## Pricing

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

### GitBook

#### Entry-Level Pricing

Plan: Free

Price: $0   1 user

Description: GitBook is free for single users


[Browse all 4 editions](https://www.g2.com/products/gitbook/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **GitBook** | N/A | N/A |

#### Additional Functionality

| Feature | Confluence | GitBook | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 1100 |
| **GitBook** | 8.2/10 | 128 |

#### Knowledge Pages

| Feature | Confluence | GitBook | 
|---|---|---|
| **Templates** | 8.5 (794 reviews) | 8.2 (90 reviews) | 
| **In-Content Feedback** | 8.4 (739 reviews) | 8.5 (85 reviews) | 
| **Versioning and Version History** | 8.9 (802 reviews) | 8.9 (104 reviews) | 
| **Decision Trees** | 8.3 (658 reviews) | 8.2 (78 reviews) | 
| **Duplicate Detection** | 7.8 (441 reviews) | 7.9 (67 reviews) | 
| **Content Editor** | 8.6 (541 reviews) | 9.0 (99 reviews) | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | 
| **Drag & Drop Editor** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Confluence | GitBook | 
|---|---|---|
| **Page Analytics** | 8.3 (674 reviews) | 8.5 (82 reviews) | 
| **Permissions** | 8.6 (790 reviews) | 8.8 (89 reviews) | 
| **Knowledge Sharing** | 9.2 (904 reviews) | 9.4 (111 reviews) | 
| **Notifications** | 8.6 (796 reviews) | 8.5 (83 reviews) | 
| **Advanced Search** | 8.1 (494 reviews) | 8.5 (78 reviews) | 
| **Browser Extension** | 7.8 (423 reviews) | 7.7 (64 reviews) | 
| **Organization** | 8.7 (560 reviews) | 8.8 (91 reviews) | 
| **Other Integrations** | 8.5 (528 reviews) | 8.2 (77 reviews) | 
| **Knowledge Integrations** | 8.5 (451 reviews) | 8.5 (70 reviews) | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Web Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Confluence | GitBook | 
|---|---|---|
| **Adaptive Learning** | 7.7 (178 reviews) | 6.7 (7 reviews) | 
| **Natural Language Interaction** | 7.6 (179 reviews) | 7.1 (7 reviews) | 
| **Proactive Assistance** | 7.5 (178 reviews) | 6.0 (7 reviews) | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Confluence | GitBook | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Mobile Interface** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Online Forums** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Wiki** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 78 |
| **GitBook** | N/A | N/A |

#### Login Options 

| Feature | Confluence | GitBook | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.4 (60 reviews) | Not enough data | 
| **Password Saver** | 8.7 (43 reviews) | Not enough data | 

#### Productivity

| Feature | Confluence | GitBook | 
|---|---|---|
| **Email Client** | 7.9 (39 reviews) | Not enough data | 
| **Split Screen** | 8.3 (44 reviews) | Not enough data | 
| **Activity Feed** | 8.5 (42 reviews) | Not enough data | 
| **Virtual Assistant** | 8.1 (45 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.4 (46 reviews) | Not enough data | 

#### Customization 

| Feature | Confluence | GitBook | 
|---|---|---|
| **Custom Workflows** | 8.4 (47 reviews) | Not enough data | 
| **Multiple Workspaces** | 9.1 (47 reviews) | Not enough data | 
| **Custom Application Integration** | 8.6 (42 reviews) | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Confluence | GitBook | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (37 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (41 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Confluence | GitBook | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Time Zone Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Employee Activity Monitoring** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Remote Support** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Video Chat** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.6/10 | 100 |
| **GitBook** | N/A | N/A |

#### Automation

| Feature | Confluence | GitBook | 
|---|---|---|
| **Workflows** | 8.8 (60 reviews) | Not enough data | 
| **Customization** | 8.8 (60 reviews) | Not enough data | 
| **Data repository** | 8.8 (65 reviews) | Not enough data | 

#### Administration

| Feature | Confluence | GitBook | 
|---|---|---|
| **Permissions** | 8.8 (61 reviews) | Not enough data | 
| **Procedures** | 8.6 (57 reviews) | Not enough data | 
| **Remote Work** | 9.2 (58 reviews) | Not enough data | 

#### Project management

| Feature | Confluence | GitBook | 
|---|---|---|
| **Task Prioritization** | 9.0 (59 reviews) | Not enough data | 
| **Dependencies** | 8.6 (59 reviews) | Not enough data | 
| **Planning** | 8.9 (61 reviews) | Not enough data | 
| **Views** | 8.8 (60 reviews) | Not enough data | 
| **Scheduling** | 8.6 (55 reviews) | Not enough data | 
| **Critical Path** | 8.1 (54 reviews) | Not enough data | 
| **Dashboards** | 8.7 (62 reviews) | Not enough data | 

#### Workload

| Feature | Confluence | GitBook | 
|---|---|---|
| **Resource Allocation** | 8.2 (55 reviews) | Not enough data | 
| **Workspace** | 8.6 (57 reviews) | Not enough data | 
| **Configuration** | 8.8 (58 reviews) | Not enough data | 
| **Insights** | 8.4 (57 reviews) | Not enough data | 

#### Communication & Collaboration

| Feature | Confluence | GitBook | 
|---|---|---|
| **Communication Channels** | 8.8 (56 reviews) | Not enough data | 
| **Document Management** | 9.3 (71 reviews) | Not enough data | 
| **Collaboration** | 9.2 (72 reviews) | Not enough data | 

#### Cost Management

| Feature | Confluence | GitBook | 
|---|---|---|
| **Project Budgeting** | 8.0 (56 reviews) | Not enough data | 
| **Time & Expense** | 8.1 (54 reviews) | Not enough data | 
| **Profitability** | 8.0 (53 reviews) | Not enough data | 

#### Integration

| Feature | Confluence | GitBook | 
|---|---|---|
| **Front Office** | 8.4 (52 reviews) | Not enough data | 
| **Back Office** | 8.2 (55 reviews) | Not enough data | 
| **External data** | 8.2 (55 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | GitBook | 
|---|---|---|
| **AI Text Generation** | 8.4 (57 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (57 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Confluence | GitBook | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (50 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (52 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (52 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 131 |
| **GitBook** | N/A | N/A |

#### Communication

| Feature | Confluence | GitBook | 
|---|---|---|
| **Chat** | 7.4 (65 reviews) | Not enough data | 
| **Discussions** | 8.7 (68 reviews) | Not enough data | 
| **External** | 8.0 (65 reviews) | Not enough data | 
| **Feedback** | 8.3 (72 reviews) | Not enough data | 
| **Announcements** | 8.5 (69 reviews) | Not enough data | 

#### Content & Documents

| Feature | Confluence | GitBook | 
|---|---|---|
| **File Sharing** | 9.0 (77 reviews) | Not enough data | 
| **Notes** | 9.0 (76 reviews) | Not enough data | 
| **Search** | 8.6 (77 reviews) | Not enough data | 
| **Versioning** | 9.0 (75 reviews) | Not enough data | 

#### Controls

| Feature | Confluence | GitBook | 
|---|---|---|
| **Custom Views** | 8.4 (65 reviews) | Not enough data | 
| **Followers** | 8.5 (66 reviews) | Not enough data | 
| **User Management** | 8.8 (68 reviews) | Not enough data | 
| **Calendars** | 8.2 (64 reviews) | Not enough data | 
| **Public Sharing** | 8.5 (66 reviews) | Not enough data | 

#### Project Management

| Feature | Confluence | GitBook | 
|---|---|---|
| **Task Management** | 8.4 (70 reviews) | Not enough data | 
| **Planning** | 8.7 (69 reviews) | Not enough data | 
| **Visibility** | 9.0 (69 reviews) | Not enough data | 
| **Integration** | 9.2 (75 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Confluence | GitBook | 
|---|---|---|
| **Alignment** | 9.0 (67 reviews) | Not enough data | 
| **Accountability** | 8.9 (66 reviews) | Not enough data | 
| **Connectivity** | 8.7 (67 reviews) | Not enough data | 
| **Offline Mode** | 7.5 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | Confluence | GitBook | 
|---|---|---|
| **AI Text Generation** | 8.2 (72 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (71 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Confluence | GitBook | 
|---|---|---|
| **Multi-step Planning** | 7.6 (63 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (62 reviews) | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 220 |
| **GitBook** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Confluence | GitBook | 
|---|---|---|
| **Search and Indexing** | 8.3 (186 reviews) | Not enough data | 
| **Version Control** | 8.5 (190 reviews) | Not enough data | 
| **Access and Permissions** | 8.5 (189 reviews) | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | Confluence | GitBook | 
|---|---|---|
| **Integrations** | 8.5 (191 reviews) | Not enough data | 
| **Automation** | 8.0 (181 reviews) | Not enough data | 
| **Reporting** | 8.2 (179 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Confluence | GitBook | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Change Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Framework Management** | Not enough data | Not enough data | 
| **Credential Management** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Security Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Process Management** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Website Monitoring** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Relationship Mapping** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **For the IT sector** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Knowledge Library** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 

### AI Documentation Generators

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **GitBook** | N/A | N/A |

#### Documentation Generation - AI Documentation Generators

| Feature | Confluence | GitBook | 
|---|---|---|
| **Project Overviews** | Not enough data | Not enough data | 
| **Docstrings / Comments** | Not enough data | Not enough data | 
| **API Reference** | Not enough data | Not enough data | 

#### Workflow and Integration - AI Documentation Generators

| Feature | Confluence | GitBook | 
|---|---|---|
| **IDE & Editor Extension** | Not enough data | Not enough data | 
| **CI/CD Pipeline Triggering** | Not enough data | Not enough data | 
| **Git/Repository Integration** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **GitBook** | N/A | N/A |

#### Knowledge Base

| Feature | Confluence | GitBook | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Confluence | GitBook | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Confluence | GitBook | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Confluence | GitBook | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Confluence | GitBook | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Confluence (4):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to GitBook (1):** [AI Documentation Generators](https://www.g2.com/categories/ai-documentation-generators)


---
## Reviewer Demographics

### By Company Size

| Segment | Confluence | GitBook | 
|---|---|---|
| **Small-Business** | 18.3% | 79.4% | 
| **Mid-Market** | 48.3% | 15.6% | 
| **Enterprise** | 33.4% | 5.0% | 

### By Industry

#### Confluence

- **Computer Software:** 21.0%
- **Information Technology and Services:** 19.6%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.0%

#### GitBook

- **Computer Software:** 22.6%
- **Information Technology and Services:** 17.9%
- **Non-Profit Organization Management:** 9.7%
- **Higher Education:** 6.2%
- **Education Management:** 5.6%
- **Research:** 3.6%
- **Financial Services:** 3.1%
- **Computer & Network Security:** 3.1%
- **Primary/Secondary Education:** 2.1%
- **Automotive:** 1.5%
- **Other:** 24.6%

---
## Alternatives

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39255 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13626 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4539 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (541 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (17077 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13844 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (13697 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2322 reviews)

### Alternatives to GitBook

- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (13697 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2322 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (541 reviews)
- [Archbee](https://www.g2.com/products/archbee/reviews) — 4.6/5 stars (118 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Superhuman Docs](https://www.g2.com/products/superhuman-docs/reviews) — 4.6/5 stars (493 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (275 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (514 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13626 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39255 reviews)

---
## Top Discussions

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

### GitBook

- Title: [Is GitBook made by GitHub?](https://www.g2.com/discussions/is-gitbook-made-by-github) — 1 comment
  > **Top comment:** "Nope!"
- Title: [Is GitBook opensource?](https://www.g2.com/discussions/is-gitbook-opensource) — 1 comment
  > **Top comment:** "Nope, but you can import your GitBook content to GitHub"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/confluence-vs-gitbook)