Introducing G2.ai, the future of software buying.Try now
Compare Confluence and GitBook 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BlueDocs
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Document360
Visit Website
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0 1 user
Confluence
Star Rating
(4,110)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansGitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in its robust template offerings, with a score of 8.5, allowing teams to quickly create consistent documentation. In contrast, GitBook's templates received a slightly lower score of 8.4, indicating a more limited selection.
- Reviewers mention that GitBook shines in its ease of use, achieving a score of 9.2 for both ease of setup and overall user experience, while Confluence lags behind with scores of 8.0 and 7.9 respectively, making GitBook a more user-friendly option for new users.
- G2 users highlight GitBook's superior link sharing capabilities, scoring 9.2, which facilitates easier collaboration among team members. Confluence, while still strong at 8.9, does not match the seamless sharing experience that GitBook provides.
- Users on G2 report that Confluence offers better versioning and version history features, both scoring 8.9, which is crucial for teams needing to track changes over time. GitBook matches this score, but users feel Confluence's implementation is more intuitive.
- Reviewers mention that GitBook's advanced search functionality, scoring 8.6, allows for quicker access to information, while Confluence's score of 8.2 indicates that users may experience some limitations in finding content efficiently.
- Users say that Confluence's permissions system, with a score of 8.7, provides more granular control over who can access and edit content, which is essential for larger organizations. GitBook's permissions score of 8.9 is strong, but users feel it lacks the depth of customization found in Confluence.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Free Trial
Confluence
Free Trial is available
GitBook
Free Trial is available
Ratings
Meets Requirements
8.5
3,514
9.2
140
Ease of Use
8.0
3,544
9.3
142
Ease of Setup
8.2
1,048
9.3
108
Ease of Admin
8.0
815
9.4
97
Quality of Support
8.1
2,384
9.4
117
Has the product been a good partner in doing business?
8.4
735
9.5
92
Product Direction (% positive)
7.5
3,457
8.8
127
Features by Category
Knowledge Pages
8.5
732
8.2
86
8.4
714
8.4
83
8.8
735
8.9
96
8.3
633
8.2
76
7.8
419
7.9
65
8.7
470
9.0
84
Knowledge Dissemination
8.3
653
8.5
81
8.6
736
8.8
85
9.1
777
9.3
96
8.6
762
8.5
80
8.1
457
8.5
75
7.8
407
7.6
63
8.8
452
8.8
78
8.3
429
8.2
70
8.5
427
8.5
70
Agentic AI - Knowledge Base
7.6
163
6.7
7
7.5
162
7.1
7
7.5
161
6.0
7
Login Options
8.9
30
Not enough data
8.0
28
Not enough data
Productivity
7.2
27
Not enough data
7.7
27
Not enough data
7.8
29
Not enough data
7.0
27
Not enough data
7.6
28
Not enough data
Customization
7.8
28
Not enough data
8.8
27
Not enough data
7.9
28
Not enough data
Agentic AI - Unified Workspaces
6.9
25
Not enough data
7.3
25
Not enough data
Automation
8.5
41
Not enough data
8.5
39
Not enough data
8.6
40
Not enough data
Administration
8.7
41
Not enough data
8.3
40
Not enough data
9.0
39
Not enough data
Project management
8.9
39
Not enough data
8.3
39
Not enough data
8.5
39
Not enough data
8.5
39
Not enough data
8.3
39
Not enough data
7.9
39
Not enough data
8.2
39
Not enough data
Workload
7.9
39
Not enough data
8.5
39
Not enough data
8.7
40
Not enough data
8.1
38
Not enough data
Communication & Collaboration
8.7
39
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
Cost Management
7.6
39
Not enough data
7.7
39
Not enough data
7.6
39
Not enough data
Integration
8.2
38
Not enough data
8.0
40
Not enough data
7.9
39
Not enough data
Generative AI
8.2
39
Not enough data
8.2
38
Not enough data
Agentic AI - Work Management
7.8
36
Not enough data
7.8
36
Not enough data
8.0
37
Not enough data
8.2
36
Not enough data
Communication
7.0
53
Not enough data
8.4
55
Not enough data
7.6
50
Not enough data
8.1
55
Not enough data
8.3
51
Not enough data
Content & Documents
8.9
55
Not enough data
8.8
55
Not enough data
8.7
53
Not enough data
8.9
55
Not enough data
Controls
8.4
50
Not enough data
8.7
50
Not enough data
8.6
52
Not enough data
8.0
49
Not enough data
8.2
50
Not enough data
Project Management
8.3
51
Not enough data
8.5
52
Not enough data
8.9
49
Not enough data
9.0
49
Not enough data
Remote Collaboration
9.1
51
Not enough data
8.7
52
Not enough data
8.7
51
Not enough data
7.1
50
Not enough data
Generative AI
7.9
50
Not enough data
7.7
49
Not enough data
Agentic AI - Project Collaboration
7.1
47
Not enough data
7.5
47
Not enough data
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
172
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
171
Not enough data
8.2
168
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and GitBook are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
GitBook is categorized as AI Documentation Generators
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.7%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.5%
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
GitBook has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
