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At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (88.9% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
No pricing available
CloudTalk
Star Rating
(1,624)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansYodel.io
Star Rating
(28)4.4 out of 5
Market Segments
Small-Business (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Yodel.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yodel.io excels in its Call Management features, with a score of 9.0, which reviewers mention makes it easy to handle incoming and outgoing calls efficiently. In contrast, CloudTalk's Call Management score is slightly lower at 8.9, indicating a minor difference in user satisfaction.
- Reviewers mention that CloudTalk offers superior Analytics and Reporting capabilities, scoring 9.2 compared to Yodel.io's 8.8. Users on G2 appreciate the detailed insights provided by CloudTalk, which help in making informed business decisions.
- G2 users highlight that Yodel.io's Ease of Use is rated at 8.8, which many find intuitive and user-friendly. However, CloudTalk outshines with a score of 9.1, suggesting that its interface is even more accessible for new users.
- Users say that Yodel.io's Mobile Access feature is rated at 8.1, which allows for decent functionality on-the-go. In comparison, CloudTalk's Mobile Access score of 8.7 indicates a more robust mobile experience, making it preferable for users who need to manage calls remotely.
- Reviewers mention that Yodel.io's Quality of Support is rated at 8.6, which is satisfactory but not exceptional. CloudTalk, with a score of 8.8, is noted for providing slightly better customer service, which can be crucial for businesses needing timely assistance.
- Users report that Yodel.io's Generative AI features, particularly in AI Text Generation, score 8.3, which is commendable. However, CloudTalk's AI Text Summarization feature scores higher at 8.9, indicating that it may offer more advanced capabilities in automating text-related tasks.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Yodel.io
No pricing availableFree Trial
CloudTalk
Free Trial is available
Yodel.io
No trial information availableRatings
Meets Requirements
8.7
1,389
8.6
22
Ease of Use
9.1
1,417
8.8
22
Ease of Setup
8.9
1,030
8.9
16
Ease of Admin
8.9
603
8.9
16
Quality of Support
8.8
1,258
8.6
22
Has the product been a good partner in doing business?
8.9
604
8.4
15
Product Direction (% positive)
8.8
1,351
8.8
19
Features by Category
Dialing Options
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
236
|
Verified
Not enough data
Automation
8.3
200
|
Verified
Not enough data
8.3
196
|
Verified
Not enough data
8.2
198
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
20
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.0
80
Not enough data
Engagement
8.7
77
Not enough data
9.2
86
Not enough data
8.7
76
Not enough data
Performance
8.9
77
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
Channels
8.9
632
|
Verified
Not enough data
7.8
507
Not enough data
7.7
490
Not enough data
7.9
525
|
Verified
Not enough data
7.8
489
Not enough data
Generative AI
7.6
280
Not enough data
Functions
8.5
568
|
Verified
Not enough data
8.4
571
|
Verified
Not enough data
8.6
561
|
Verified
Not enough data
8.2
510
Not enough data
8.2
516
|
Verified
Not enough data
8.5
520
|
Verified
Not enough data
8.4
534
|
Verified
Not enough data
8.4
525
|
Verified
Not enough data
Agentic AI - Contact Center
7.9
144
Not enough data
8.3
144
Not enough data
8.2
143
Not enough data
8.1
142
Not enough data
Administrative
8.5
582
|
Verified
Not enough data
8.8
588
|
Verified
Not enough data
8.7
617
|
Verified
Not enough data
8.8
573
|
Verified
Not enough data
8.3
515
|
Verified
Not enough data
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
105
|
Verified
Not enough data
8.6
95
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.8
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
113
|
Verified
Not enough data
8.8
118
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
Platform
7.8
211
Not enough data
8.3
227
Not enough data
8.1
225
Not enough data
8.5
234
Not enough data
8.2
236
Not enough data
8.1
221
Not enough data
8.2
225
Not enough data
Generative AI
7.4
106
Not enough data
Workforce Management
8.8
230
Not enough data
8.7
230
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Not enough data
Administrative
9.0
237
Not enough data
8.7
239
Not enough data
Generative AI
7.9
37
Not enough data
Basic Communication - Cloud PBX
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Not enough data
Advanced Features - Cloud PBX
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
Not enough data
Platform Basics - VoIP Providers
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
24
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
Basic Communication
8.9
227
|
Verified
8.8
14
|
Verified
6.5
136
Not enough data
7.1
156
|
Verified
7.3
8
|
Verified
6.3
129
Not enough data
7.3
146
|
Verified
6.7
7
|
Verified
8.0
160
|
Verified
6.7
7
|
Verified
Agentic AI - VoIP Providers
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Not enough data
Access
8.0
155
8.9
11
|
Verified
8.0
169
|
Verified
7.4
9
8.3
178
|
Verified
8.7
9
|
Verified
Advanced Features
7.6
160
|
Verified
8.5
12
|
Verified
7.6
151
|
Verified
9.0
13
|
Verified
8.9
207
|
Verified
9.4
14
|
Verified
Agentic AI - Outbound Call Tracking
7.4
90
Not enough data
7.4
90
Not enough data
Calling
9.0
467
Not enough data
8.1
399
Not enough data
8.5
426
Not enough data
8.8
442
Not enough data
8.3
102
Not enough data
Contacts
8.1
418
Not enough data
8.0
392
Not enough data
8.2
403
Not enough data
Insights
8.4
417
Not enough data
8.4
407
Not enough data
8.3
384
Not enough data
7.2
346
Not enough data
7.5
351
Not enough data
8.0
95
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CloudTalk and Yodel.io are categorized as VoIP Providers
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Outbound Call Tracking, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, Contact Center Quality Assurance, and Cloud PBX Platforms
Yodel.io is categorized as Productivity Bots
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yodel.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
9.4%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Computer Software
25.9%
Information Technology and Services
14.8%
Marketing and Advertising
11.1%
Hospitality
11.1%
Accounting
7.4%
Other
29.6%
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
DC
Hey Marian,
cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
Yodel.io has no discussions with answers
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