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At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
Free 1 user Per Month
CloudTalk
Star Rating
(1,624)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansRing.io
Star Rating
(62)4.5 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ring.io excels in Preview Dialing with a score of 9.3, while CloudTalk's score of 8.6 indicates it may not be as efficient in this area. Reviewers mention that the seamless integration of this feature enhances their calling experience significantly.
- Reviewers mention that Ring.io's Call Recording feature is highly rated at 9.6, compared to CloudTalk's 8.9. Users say this functionality is crucial for training and quality assurance, making Ring.io a preferred choice for businesses focused on performance evaluation.
- G2 users highlight Ring.io's superior Quality of Support with a score of 9.4, while CloudTalk lags behind at 8.8. Users report that responsive customer service has been a game-changer for their operational efficiency with Ring.io.
- Users on G2 indicate that Ring.io's Generative AI Text Generation feature scores 8.3, which is notably higher than CloudTalk's 7.5. Reviewers mention that this capability allows for more personalized customer interactions, enhancing user engagement.
- Reviewers say that Ring.io's Agent Self-Service feature, rated at 8.8, provides a more empowering experience for agents compared to CloudTalk's 8.3. Users report that this functionality helps reduce administrative burdens and improves overall agent satisfaction.
- Users report that Ring.io's Scalability is rated at 9.5, significantly higher than CloudTalk's 8.9. Reviewers mention that this makes Ring.io a better option for growing businesses that need a flexible solution to accommodate increasing demands.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Ring.io
Free
Free
1 user Per Month
Your forever-free account
- 1 user
- Power Dialer
- Voicemail Drop
Free Trial
CloudTalk
Free Trial is available
Ring.io
Free Trial is available
Ratings
Meets Requirements
8.7
1,389
9.2
55
Ease of Use
9.1
1,417
9.3
54
Ease of Setup
8.9
1,030
9.1
31
Ease of Admin
8.9
603
9.4
24
Quality of Support
8.8
1,258
9.4
51
Has the product been a good partner in doing business?
8.9
604
9.4
24
Product Direction (% positive)
8.8
1,351
9.6
57
Features by Category
Integrated Workflows
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Repeatability and Reportability
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.3
5
AI and Automation
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
8.6
232
|
Verified
9.3
23
|
Verified
8.5
224
|
Verified
9.6
20
|
Verified
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
8.6
21
|
Verified
8.2
210
|
Verified
9.0
18
8.9
236
|
Verified
9.7
25
|
Verified
Automation
8.3
200
|
Verified
8.5
21
8.3
196
|
Verified
9.3
17
|
Verified
8.2
198
|
Verified
9.3
15
|
Verified
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
20
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.0
80
Not enough data
Engagement
8.7
77
Not enough data
9.2
86
Not enough data
8.7
76
Not enough data
Performance
8.9
77
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
Channels
8.9
632
|
Verified
9.2
12
|
Verified
7.8
507
Feature Not Available
7.7
490
Feature Not Available
7.9
525
|
Verified
9.3
10
|
Verified
7.8
489
9.5
11
Generative AI
7.6
280
7.8
6
Functions
8.5
568
|
Verified
9.0
14
|
Verified
8.4
571
|
Verified
9.2
16
|
Verified
8.6
561
|
Verified
9.4
14
|
Verified
8.2
510
8.9
9
8.2
516
|
Verified
8.3
10
|
Verified
8.5
520
|
Verified
9.2
8
|
Verified
8.4
534
|
Verified
9.7
10
|
Verified
8.4
525
|
Verified
9.5
11
|
Verified
Agentic AI - Contact Center
7.9
144
Not enough data
8.3
144
Not enough data
8.2
143
Not enough data
8.1
142
Not enough data
Administrative
8.5
582
|
Verified
8.6
17
|
Verified
8.8
588
|
Verified
9.2
15
|
Verified
8.7
617
|
Verified
9.1
18
|
Verified
8.8
573
|
Verified
9.2
10
|
Verified
8.3
515
|
Verified
Feature Not Available
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
105
|
Verified
Not enough data
8.6
95
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.8
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
113
|
Verified
Not enough data
8.8
118
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
Platform
7.8
211
Not enough data
8.3
227
Not enough data
8.1
225
Not enough data
8.5
234
Not enough data
8.2
236
Not enough data
8.1
221
Not enough data
8.2
225
Not enough data
Generative AI
7.4
106
Not enough data
Workforce Management
8.8
230
Not enough data
8.7
230
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Not enough data
Administrative
9.0
237
Not enough data
8.7
239
Not enough data
Generative AI
7.9
37
Not enough data
Basic Communication - Cloud PBX
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Not enough data
Advanced Features - Cloud PBX
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
Not enough data
Platform Basics - VoIP Providers
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.4
24
Not enough data
7.7
22
Not enough data
7.4
22
Not enough data
Basic Communication
8.9
227
|
Verified
Not enough data
6.5
136
Not enough data
7.1
156
|
Verified
Not enough data
6.3
129
Not enough data
7.3
146
|
Verified
Not enough data
8.0
160
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Not enough data
Access
8.0
155
Not enough data
8.0
169
|
Verified
Not enough data
8.3
178
|
Verified
Not enough data
Advanced Features
7.6
160
|
Verified
Not enough data
7.6
151
|
Verified
Not enough data
8.9
207
|
Verified
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.8
8
Administrative
Not enough data
9.8
8
Not enough data
Feature Not Available
Not enough data
9.8
8
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Agentic AI - Outbound Call Tracking
7.4
90
Not enough data
7.4
90
Not enough data
Calling
9.0
467
9.7
34
8.1
399
9.2
28
8.5
426
8.9
28
8.8
442
9.6
32
8.3
102
Not enough data
Contacts
8.1
418
9.4
30
8.0
392
9.2
28
8.2
403
9.2
27
Insights
8.4
417
9.3
29
8.4
407
9.0
33
8.3
384
9.2
31
7.2
346
8.7
25
7.5
351
8.1
21
8.0
95
Not enough data
Categories
Categories
Shared Categories
CloudTalk and Ring.io are categorized as Auto Dialer, Outbound Call Tracking, and Contact Center
Unique Categories
CloudTalk is categorized as Speech Analytics, VoIP Providers, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center Quality Assurance, and Cloud PBX Platforms
Ring.io is categorized as Sales Performance Management, SMS Marketing, Sales Engagement, and Email Tracking
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ring.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
9.4%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Computer Software
25.8%
Marketing and Advertising
19.4%
Financial Services
8.1%
Information Technology and Services
6.5%
Real Estate
4.8%
Other
35.5%
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
What is Ring.io used for?
2 Comments
Official Response from Ring.io
Ring.io is a tool that helps salespeople communicate better and sell more. It lets them make calls, send messages, and keep track of all these activities...Read more
Ring.io has no more discussions with answers
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