Compare ClickTime and When I Work 
At a Glance
Market Segments
Small-Business (51.2% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$12.00 1 user Per Month
$2.50 1 user Per Month
ClickTime
Star Rating
(1,142)4.6 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 user Per Month
Free Trial is available
Browse all 5 pricing plansWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ClickTime excels in user satisfaction, boasting a higher overall score compared to When I Work. Users appreciate its simple and intuitive UI, which makes it easy to navigate and utilize various features like timesheet submissions and vacation tracking all in one platform.
- According to verified reviews, ClickTime's implementation process is notably efficient, with users highlighting the intuitive onboarding wizard that facilitates a smooth setup. In contrast, While When I Work also receives praise for its straightforward setup, ClickTime's higher ratings suggest a more seamless experience overall.
- Users say that ClickTime provides robust features for tracking work hours and managing business-related expenses, which helps streamline payroll processes. In comparison, When I Work is favored for its scheduling capabilities, allowing users to avoid shift mix-ups and enhance team communication, but it may not offer the same depth in expense management.
- Reviewers mention that ClickTime's quality of support is a standout feature, with many users noting the responsiveness and helpfulness of the support team. On the other hand, When I Work's support is rated lower, indicating that users may experience challenges when seeking assistance.
- Users highlight that ClickTime's ability to track billable time and manage invoices is a significant advantage, with features that cater to project accounting needs. Conversely, While When I Work does provide some invoicing capabilities, users feel it lacks the comprehensive tools that ClickTime offers for detailed financial management.
- According to recent feedback, ClickTime's performance and reliability are consistently praised, with users reporting a dependable experience. In contrast, When I Work, while generally reliable, has received mixed reviews regarding its performance, suggesting that users may encounter occasional issues that could disrupt their workflow.
Pricing
Entry-Level Pricing
ClickTime
Starter
$12.00
1 user Per Month
Easy time tracking for small businesses
- Online Timesheets
- Mobile App
- 70+ Reports
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
ClickTime
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.3
826
8.8
313
Ease of Use
9.2
842
8.7
317
Ease of Setup
9.1
394
8.7
179
Ease of Admin
9.0
187
8.8
168
Quality of Support
9.2
590
8.4
250
Has the product been a good partner in doing business?
9.3
193
8.7
159
Product Direction (% positive)
8.6
790
8.9
299
Features by Category
Expense Reports
8.7
151
|
Verified
Not enough data
7.5
84
Not enough data
Feature Not Available
Not enough data
8.0
105
|
Verified
Not enough data
8.5
115
|
Verified
Not enough data
7.3
80
|
Verified
Not enough data
7.1
64
Not enough data
Agentic AI - Expense Management
7.1
19
Not enough data
7.1
21
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
66
Not enough data
Client Invoicing
7.9
420
|
Verified
8.1
47
Feature Not Available
8.2
46
8.2
415
|
Verified
7.7
49
Mobile
8.3
110
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
7.7
89
|
Verified
Not enough data
Administration
7.5
73
|
Verified
Not enough data
Administration
8.1
425
|
Verified
8.3
65
8.7
486
|
Verified
8.8
83
8.2
495
|
Verified
8.9
91
8.1
418
|
Verified
8.7
63
8.7
502
|
Verified
8.8
84
Platform
8.7
549
|
Verified
8.5
68
7.8
393
|
Verified
8.2
57
7.8
385
|
Verified
8.4
59
9.1
562
|
Verified
8.9
90
8.3
473
|
Verified
8.9
84
Feature Not Available
7.7
61
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Cost Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Feature Not Available
Not enough data
8.3
107
Not enough data
8.2
102
Not enough data
Optimization
8.5
106
Not enough data
8.1
96
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
9.3
722
8.9
96
9.2
668
8.6
85
8.9
542
8.9
69
Client Invoicing
7.9
420
|
Verified
8.1
47
Feature Not Available
8.2
46
8.2
415
|
Verified
7.7
49
Mobile Time Tracking
9.1
645
9.0
89
Administration
8.1
425
|
Verified
8.3
65
8.7
486
|
Verified
8.8
83
8.2
495
|
Verified
8.9
91
8.1
418
|
Verified
8.7
63
8.7
502
|
Verified
8.8
84
Platform
8.7
549
|
Verified
8.5
68
7.8
393
|
Verified
8.2
57
7.8
385
|
Verified
8.4
59
9.1
562
|
Verified
8.9
90
8.3
473
|
Verified
8.9
84
Feature Not Available
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Not enough data
7.9
51
Not enough data
8.6
76
Not enough data
8.9
78
Not enough data
8.8
77
Not enough data
8.2
61
Not enough data
8.6
76
Workforce Management Platform Features
Not enough data
8.4
76
Not enough data
9.2
120
Not enough data
8.9
107
Not enough data
8.9
100
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
69
Not enough data
8.7
89
Not enough data
8.7
104
Not enough data
8.3
102
Categories
Categories
Shared Categories
ClickTime and When I Work are categorized as Time Tracking
Unique Categories
Reviews
Reviewers' Company Size
ClickTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
16.8%
Information Technology and Services
11.0%
Computer Software
8.9%
Public Relations and Communications
7.2%
Accounting
3.9%
Other
52.2%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Discussions
What is ClickTime used for?
2 Comments
YR
Used for reporting project timeRead more
Has anyone been successful in integrating ClickTime to BambooHR Payroll / Execupay?
1 Comment
GG
Hi David,
You can integrate ClickTime and BambooHR using Zapier https://www.clicktime.com/blog/how-to-integrate-clicktime-and-bamboohr/
BambooHR also...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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