Users report that Solutionreach excels in patient communication with features like "Compliant Texting" and "Compliant Emailing," which have received high ratings for HIPAA compliance, scoring 8.8 and 9.4 respectively. In contrast, Clearwave's similar features, while effective, do not match the same level of user satisfaction.
Reviewers mention that Clearwave shines in patient convenience, particularly with its "Tablets and Kiosks" feature, which scored an impressive 9.3, making the check-in process seamless. Solutionreach, however, received a lower score of 6.0 in this area, indicating a significant gap in user experience.
G2 users highlight that Solutionreach has a strong focus on "Patient Feedback Management," scoring 8.3, which helps practices gather insights effectively. Clearwave, while offering similar capabilities, does not have a dedicated feature that matches this level of engagement.
Users on G2 report that Clearwave's "Payment Collection" feature is highly rated at 9.0, making it easier for practices to manage billing. In comparison, Solutionreach's score of 7.3 suggests that users find it less efficient in this critical area.
Reviewers say that Solutionreach's "Patient Data Transfer" feature, with a score of 7.0, is less robust compared to Clearwave's 8.8 rating, indicating that users find Clearwave's data management capabilities more reliable and user-friendly.
Users report that Solutionreach's overall ease of use is rated at 8.7, while Clearwave outperforms with a score of 9.4, suggesting that Clearwave provides a more intuitive interface and smoother user experience, which is crucial for daily operations.
Pricing
Entry-Level Pricing
Clearwave
No pricing available
Solutionreach
No pricing available
Free Trial
Clearwave
No trial information available
Solutionreach
No trial information available
Ratings
Meets Requirements
9.2
8
8.7
150
Ease of Use
9.4
9
8.7
150
Ease of Setup
9.0
7
8.2
90
Ease of Admin
9.2
8
8.6
92
Quality of Support
9.5
10
8.4
148
Has the product been a good partner in doing business?
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
Is there a way to import copay's into the patient profile under insurance?
1 Comment
MF
We use Eyefinity as our PM software. We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ...Read more
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