Clearwave Reviews & Product Details

Quickly obtaining the most precise insurance eligibility information during phone calls with patients is essential. Having access to benefit details without the need to search multiple sites streamlines the process. Additionally, ensuring the patient's name matches their insurance records accurately is crucial for seamless transactions. Review collected by and hosted on G2.com.

I don't have any dislike for Clearwave at all. Review collected by and hosted on G2.com.

I like that it works with our current EMR system. Review collected by and hosted on G2.com.

It is sometimes hard to get a response or answer from costumer service. Review collected by and hosted on G2.com.

The support, they want their clients to be successful—knowledgeable staff. The product is very easy to use. Review collected by and hosted on G2.com.

I can not think of anything i don't like Review collected by and hosted on G2.com.

CLearwave is very easy to use and train new staff. Review collected by and hosted on G2.com.

I would like to see the mobile app to be used offsite. Review collected by and hosted on G2.com.

Streamlining the patient check-in process and enhanced pre-service collections Review collected by and hosted on G2.com.

There is nothing I dislike about ClearWave Review collected by and hosted on G2.com.

I like the ease of the system for the patients as well as the staff. Easy to train on for new employees. And makes our front desk flow more efficeint. Review collected by and hosted on G2.com.

I would like for the kiosk to scan more than two insurances. And I wished that we had our own customer service tech that handles all our tickets and just random reps. Review collected by and hosted on G2.com.

The flags and alerts for certain tasks and insurances make training easier. Review collected by and hosted on G2.com.

Support has become less responsive over the years and often, the first line techs are not helpful. Review collected by and hosted on G2.com.

How quickly it is to obtain the most accurate insurance eligibility information while you are on the phone with the patient. Benefit information is also available instead of searching on multiple sites for eligibility and benefits. Accurately shows how the patient's name appears with their insurance company. Review collected by and hosted on G2.com.

there is no notification or heads up when a new patient has been added to Clearwave. Some patient information doesn't always cross over from the registration to Clearwave. Review collected by and hosted on G2.com.

Patients can now check in and complete forms on their mobile device which has great increased satisfaction. On the staff side, having all eligibility and demographic information verified before the patient arrives allow for fewer denials and less clerical error. The cash collection on the kiosks has greatly improved cash flow. The reporting available helps us to know the system is working and that our return on investment is not in doubt. Review collected by and hosted on G2.com.

Honestly we have had very few issues with Clearwave. We have had zero issues that were not timely resolved. Review collected by and hosted on G2.com.

We LOVE the eligibility verification using the website. It has become our "go-to" workflow to check before the patient even hangs up the phone when making an appointment! Review collected by and hosted on G2.com.

There's not much that we don't like about Clearwave! If I had to choose something, I'd say the quirks in eligibility retrieval that can happen for the first few days of each month while the insurances load their info. Review collected by and hosted on G2.com.