# Capsule CRM vs Salesflare Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Capsule CRM excels in user-friendliness, with many users highlighting its intuitive interface and straightforward setup process. One user mentioned, "I find Capsule CRM easy to use and intuitive," which reflects a common sentiment among users who appreciate its logical onboarding experience.
- **Users say** that Salesflare offers excellent task management features, with flexibility in customizing tags for accounts and opportunities. A reviewer noted, "I love how Salesflare helps me with the coordination and filtering of my tasks," indicating that it effectively supports daily workflows.
- **According to verified reviews** , Capsule CRM has a strong presence in the small business market, with 93% of its reviews coming from this segment. This suggests that it is particularly well-suited for smaller teams looking for a CRM that meets their specific needs without overwhelming complexity.
- **Reviewers mention** that Salesflare shines in its support quality, with a score that reflects its responsiveness and helpfulness. Users appreciate the assistance they receive, with one stating, "One of the best CRM ever used before," which speaks to the positive experiences with customer support.
- **G2 reviewers highlight** that Capsule CRM's ease of use is a significant advantage, with many users noting that there isn't a long learning curve. One user remarked, "It's fairly easy to modify the setup and tailor it to specific needs," which is a crucial factor for teams that need to adapt quickly.
- **Users report** that while Salesflare has a slightly higher star rating, its recent review activity is much lower compared to Capsule CRM. This disparity suggests that while Salesflare may have satisfied users, Capsule CRM is currently receiving more feedback, indicating a more active user base and potentially more up-to-date insights on its performance.



| | Capsule CRM | Salesflare | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 501 | 300 | 
| **Largest Market Segment** | Small-Business (93.2% of reviews) | Small-Business (79.6% of reviews) | 
| **Entry Level Price** | $0.00 2 Users Per Month | $29.00 1 Users Per Month | 

---
## Top Pros & Cons

### Capsule CRM

Pros:
- Ease of Use (72 reviews)
- Customer Support (38 reviews)

Cons:
- Missing Features (14 reviews)
- Limited Customization (11 reviews)

### Salesflare

Pros:
- Ease of Use (17 reviews)
- Helpful (13 reviews)

Cons:
- Missing Features (9 reviews)
- Limited Features (6 reviews)

---
## Ratings Comparison
| Rating | Capsule CRM | Salesflare | 
|---|---|---|
  | **Meets Requirements** | 9.0 (416 reviews) | 9.1 (218 reviews) | 
  | **Ease of Use** | 9.4 (439 reviews) | 9.3 (230 reviews) | 
  | **Ease of Setup** | 9.3 (322 reviews) | 9.4 (118 reviews) | 
  | **Ease of Admin** | 9.4 (180 reviews) | 9.3 (94 reviews) | 
  | **Quality of Support** | 9.4 (364 reviews) | 9.7 (216 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (174 reviews) | 9.8 (94 reviews) | 
  | **Product Direction (% positive)** | 9.3 (410 reviews) | 9.6 (215 reviews) | 

---
## Pricing

### Capsule CRM

#### Entry-Level Pricing

Plan: Free

Price: $0.00 2 Users Per Month

Description: Our free CRM to help you get started with basic features for up to 2 users.

Key Features:
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists

[Browse all 5 editions](https://www.g2.com/products/capsule-crm/pricing)

#### Free Trial

Yes

### Salesflare

#### Entry-Level Pricing

Plan: Growth

Price: $29.00 1 Users Per Month

Description: All CRM features you’d expect, plus:

Key Features:
- Automate your CRM data input
- Track emails, links and website visits
- Use a fully featured email sidebar & mobile app

[Browse all 3 editions](https://www.g2.com/products/salesflare/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Capsule CRM** | 8.0/10 | 395 |
| **Salesflare** | 8.5/10 | 170 |

#### Sales Force Automation

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Contact & Account Management** | 9.1 (348 reviews) ✓ Verified | 9.3 (151 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (342 reviews) ✓ Verified | 9.3 (155 reviews) ✓ Verified | 
| **Task / Activity Management** | 9.1 (353 reviews) ✓ Verified | 8.7 (143 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.4 (269 reviews) | 8.3 (83 reviews) ✓ Verified | 
| **Desktop Integration** | 8.4 (305 reviews) ✓ Verified | 8.8 (123 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.4 (266 reviews) | 8.0 (75 reviews) | 
| **Quote & Order Management** | 7.4 (260 reviews) | 8.1 (77 reviews) | 
| **Customer Contract Management** | 8.2 (290 reviews) ✓ Verified | 8.3 (88 reviews) | 

#### Marketing Automation

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Email Marketing** | 7.8 (286 reviews) | 8.3 (106 reviews) ✓ Verified | 
| **Lead Management** | 8.8 (312 reviews) ✓ Verified | 9.0 (135 reviews) ✓ Verified | 

#### Customer Support

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Case Management** | 8.6 (298 reviews) ✓ Verified | 8.6 (74 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.3 (281 reviews) | 8.5 (80 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (285 reviews) | 8.6 (80 reviews) ✓ Verified | 
| **Call Center Features** | 7.4 (256 reviews) | 7.7 (63 reviews) ✓ Verified | 
| **Support Analytics** | 7.9 (253 reviews) | 8.4 (67 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Reporting** | 8.0 (295 reviews) ✓ Verified | 8.6 (108 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (302 reviews) ✓ Verified | 8.8 (135 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (272 reviews) ✓ Verified | 8.5 (92 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Social Collaboration Features** | 7.4 (255 reviews) ✓ Verified | 8.5 (89 reviews) ✓ Verified | 
| **Social Network Integration** | Feature Not Available | 8.2 (89 reviews) ✓ Verified | 
| **Mobile User Support** | 8.3 (269 reviews) ✓ Verified | 9.1 (108 reviews) ✓ Verified | 

#### Platform

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Customization** | 8.3 (287 reviews) ✓ Verified | 8.4 (74 reviews) ✓ Verified | 
| **Workflow Capability** | 8.4 (281 reviews) ✓ Verified | 8.6 (77 reviews) | 
| **User, Role, and Access Management** | 8.6 (281 reviews) ✓ Verified | 8.9 (77 reviews) ✓ Verified | 
| **Internationalization** | 7.5 (244 reviews) ✓ Verified | 8.2 (55 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 6.7 (228 reviews) ✓ Verified | 8.0 (41 reviews) | 
| **Document & Content Mgmt.** | 7.5 (255 reviews) ✓ Verified | 8.4 (52 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.4 (287 reviews) ✓ Verified | 9.3 (74 reviews) ✓ Verified | 
| **Output Document Generation** | 7.4 (246 reviews) | 8.0 (44 reviews) | 

#### Integration

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Data Import & Export Tools** | 8.2 (267 reviews) ✓ Verified | 8.8 (67 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (260 reviews) ✓ Verified | 8.6 (64 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.7 (243 reviews) ✓ Verified | 8.5 (49 reviews) ✓ Verified | 

#### Generative AI

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **AI Text Generation** | 6.8 (221 reviews) | 7.4 (19 reviews) | 

#### Agentic AI - CRM

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (20 reviews) | Not enough data | 
| **Decision Making** | 7.6 (20 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Capsule CRM** | N/A | N/A |
| **Salesflare** | 8.9/10 | 14 |

#### Lead Facilitation

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.1 (9 reviews) | 
| **Lead Qualification** | Not enough data | 8.8 (11 reviews) | 
| **Lead Follow-up** | Not enough data | 9.2 (11 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.8 (10 reviews) | 

#### Organization

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.4 (12 reviews) | 
| **Data Entry** | Not enough data | 9.3 (12 reviews) | 
| **Integrations / APIs** | Not enough data | 9.7 (10 reviews) | 

#### Performance Analysis

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Coaching ** | Not enough data | 9.2 (11 reviews) | 
| **Peformance Tracking** | Not enough data | 9.0 (12 reviews) | 

#### Sales Analysis

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.7 (9 reviews) | 
| **Sales Forecasting ** | Not enough data | 8.6 (11 reviews) | 

#### Generative AI

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.9 (6 reviews) | 
| **AI Text Summarization** | Not enough data | 8.6 (6 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Capsule CRM** | N/A | N/A |
| **Salesflare** | 8.7/10 | 46 |

#### Integrated Workflows

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (40 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.3 (46 reviews) | 
| **Calls and Voice** | Not enough data | 7.6 (29 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.8 (24 reviews) | 
| **CRM Integration** | Not enough data | 9.2 (37 reviews) | 
| **Calendar** | Not enough data | 9.2 (26 reviews) | 
| **Shared Records** | Not enough data | 8.9 (19 reviews) | 

#### Repeatability and Reportability

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Content Management** | Not enough data | 8.5 (27 reviews) | 
| **Workflow Management** | Not enough data | 9.0 (38 reviews) | 
| **Workflow Performance** | Not enough data | 8.6 (33 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.2 (27 reviews) | 
| **Gamification** | Not enough data | 8.6 (19 reviews) | 

#### AI and Automation

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 9.1 (25 reviews) | 
| **Lead Scoring** | Not enough data | 8.7 (25 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 9.0 (22 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.7 (20 reviews) | 
| **Machine Learning** | Not enough data | 8.1 (18 reviews) | 

#### Generative AI

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (9 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Capsule CRM** | N/A | N/A |
| **Salesflare** | 8.9/10 | 22 |

#### Agentic AI - Sales Performance Management

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Badges** | Not enough data | 8.5 (14 reviews) | 
| **Triggers** | Not enough data | 8.7 (17 reviews) | 
| **Commission Calculator** | Not enough data | 8.4 (15 reviews) | 
| **Leaderboards** | Not enough data | 8.8 (14 reviews) | 

#### Personalization

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Profiles** | Not enough data | 9.4 (18 reviews) | 
| **Custom Reports** | Not enough data | 9.1 (18 reviews) | 
| **Dashboards** | Not enough data | 9.0 (21 reviews) | 
| **Goal Setting** | Not enough data | 9.5 (18 reviews) | 

#### Administrative

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Integration** | Not enough data | 9.0 (18 reviews) | 
| **Employee Structure** | Not enough data | 9.1 (18 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.5 (17 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Capsule CRM** | N/A | N/A |
| **Salesflare** | 8.5/10 | 30 |

#### Agentic AI - Email Tracking

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Open Rates** | Not enough data | 8.9 (22 reviews) | 
| **Link Activity** | Not enough data | 8.4 (21 reviews) | 
| **Attachment Activity** | Not enough data | 8.9 (22 reviews) | 

#### Customizations

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.3 (27 reviews) | 
| **Email Scheduling** | Not enough data | 8.6 (22 reviews) | 
| **Notifications** | Not enough data | 9.0 (26 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (20 reviews) | 
| **Templates** | Not enough data | 8.8 (21 reviews) | 

#### Generative AI

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (10 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Capsule CRM** | N/A | N/A |
| **Salesflare** | 8.9/10 | 24 |

#### Agentic AI - Sales Analytics

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Data Sourcing** | Not enough data | 9.0 (17 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.6 (17 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 9.4 (18 reviews) | 
| **Interactive Dashboards** | Not enough data | 9.1 (20 reviews) | 
| **Data Segmentation** | Not enough data | 8.9 (19 reviews) | 

#### Predictive Analytics

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.5 (14 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (19 reviews) | 
| **Risk Analysis** | Not enough data | 8.9 (16 reviews) | 
| **Live Forecasting** | Not enough data | 9.0 (17 reviews) | 

#### Sales Management

| Feature | Capsule CRM | Salesflare | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 9.2 (22 reviews) | 
| **Sales Gamification** | Not enough data | 8.1 (17 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.9 (19 reviews) | 
| **Activity Tracking** | Not enough data | 9.4 (21 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Capsule CRM (1):** [Construction CRM Software](https://www.g2.com/categories/construction-crm)

**Unique to Salesflare (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Capsule CRM | Salesflare | 
|---|---|---|
| **Small-Business** | 93.2% | 79.6% | 
| **Mid-Market** | 6.4% | 13.9% | 
| **Enterprise** | 0.4% | 6.5% | 

### By Industry

#### Capsule CRM

- **Consulting:** 9.4%
- **Information Technology and Services:** 7.9%
- **Marketing and Advertising:** 7.9%
- **Financial Services:** 5.2%
- **Computer Software:** 5.0%
- **Professional Training & Coaching:** 3.6%
- **Manufacturing:** 2.5%
- **Construction:** 2.1%
- **Education Management:** 2.1%
- **Events Services:** 2.1%
- **Other:** 52.1%

#### Salesflare

- **Marketing and Advertising:** 16.2%
- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.2%
- **Management Consulting:** 6.2%
- **Internet:** 4.1%
- **Consulting:** 3.8%
- **Financial Services:** 3.8%
- **Staffing and Recruiting:** 2.4%
- **Higher Education:** 2.1%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 42.3%

---
## Alternatives

### Alternatives to Capsule CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25842 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13856 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3081 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)

### Alternatives to Salesflare

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25842 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13856 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3081 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)

---
## Top Discussions

### Capsule CRM

- Title: [What is Capsule CRM used for?](https://www.g2.com/discussions/what-is-capsule-crm-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Capsule  is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to..."
- Title: [What are the top 5 CRM systems?](https://www.g2.com/discussions/capsule-crm-what-are-the-top-5-crm-systems) — 1 comment *(includes official response)*
  > **Top comment:** "Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths..."
- Title: [What is CRM database software?](https://www.g2.com/discussions/what-is-crm-database-software) — 1 comment *(includes official response)*
  > **Top comment:** "CRM (Customer Relationship Management) database software is a specialized application or system that is designed to store and manage customer-related data..."
- Title: [What is a case in Capsule CRM?](https://www.g2.com/discussions/what-is-a-case-in-capsule-crm) — 1 comment *(includes official response)*
  > **Top comment:** "In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or..."
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/capsule-crm-what-are-the-features-of-crm-software) — 1 comment *(includes official response)*
  > **Top comment:** "CRM (Customer Relationship Management) software comes with a wide range of features designed to help businesses manage and optimize their customer..."

### Salesflare

- Title: [Can Salesflare replace my email sequencing tool as well?](https://www.g2.com/discussions/can-salesflare-replace-my-email-sequencing-tool-as-well) — 2 comments, 2 upvotes
  > **Top comment:** "Yes, Salesflare can definitely replace it!

First of all, you could keep using your email sequencing tool without a problem, as Salesflare automatically..."
- Title: [Where can I find a guide to get the most out of the tool?](https://www.g2.com/discussions/where-can-i-find-a-guide-to-get-the-most-out-of-the-tool) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Emiliano!

When you click on the question mark icon in the software, you'll see links to multiple materials, like this video playlist with 10+ tutorial..."
- Title: [Do you guys provide referral incentive for recommendation and conversion resulting from a lead](https://www.g2.com/discussions/26815-do-you-guys-provide-referral-incentive-for-recommendation-and-conversion-resulting-from-a-lead) — 1 comment
  > **Top comment:** "We have an affiliate partner program. You can find it here: https://salesflare.partnerstack.com/"
- Title: [What are your thoughts on Salesflare as your internal team grows to over 50 users? Is there a scale where the model starts to run into issues?](https://www.g2.com/discussions/what-are-your-thoughts-on-salesflare-as-your-internal-team-grows-to-over-50-users-is-there-a-scale-where-the-model-starts-to-run-into-issues) — 1 comment, 1 upvote
  > **Top comment:** "Hey Greg! I'm supposing we'll keep growing as you grow. Right now (June 2020) we're working on quite some functionality for bigger teams, as we have more and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/capsule-crm-vs-salesflare)