Capsule CRM Pricing Overview

Yes. According to G2 data, Capsule CRM offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

According to G2 data, Capsule CRM pricing in 2026 starts at $18.00 and can reach $72.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Capsule's official pricing page for the most current details.

Capsule CRM's pricing is best suited for small businesses and SMEs, which represent the overwhelming majority of G2 reviewers. Industries including consulting, marketing, professional training, financial services, manufacturing, and IT services appear frequently across G2 reviews. The Starter tier at $18.00 per month suits solopreneurs and very small teams needing basic pipeline management, while the Growth tier at $36.00 per month is ideal for growing businesses requiring automation, advanced reporting, and AI features. G2 reviewers consistently note Capsule CRM is less suited for larger enterprises needing complex customizations or deep marketing automation, with several reviewers acknowledging it may become limiting as businesses scale significantly.

Capsule CRM's free tier is limited to 2 users and 250 contacts, with only 25 custom fields, 10 AI Content Assists, and basic Outlook and Gmail integrations. Capsule CRM's paid plans, starting at $18.00 per month, dramatically expand contact limits to 30,000 or more, add sales pipelines, project boards, email templates, shared mailboxes, premium integrations including Xero, QuickBooks, Mailchimp, and Zapier, plus activity reporting and AI features. Higher tiers unlock workflow automation, advanced reporting, user roles, AI enrichment, and dedicated account management. G2 reviewers frequently highlight integrations and pipeline management as key drivers for upgrading beyond the free tier.

G2 reviewers overwhelmingly describe Capsule CRM as excellent value for money, particularly for small businesses. Phrases like 'quality-price ratio,' 'affordable,' 'competitive pricing,' and 'doesn't break the bank' appear repeatedly across G2 reviews. Reviewers frequently compare Capsule CRM favorably against Salesforce, HubSpot, and Copper CRM, noting they get 80-90% of the functionality at a fraction of the cost. One G2 reviewer noted getting 90% of Salesforce's functionality in hours with no integration fees. A small number of reviewers mention the per-license model can become costly at scale, and one noted pricing feels slightly high for growing smaller companies, but these concerns are far outweighed by the volume of positive value sentiment.