Capsule CRM Pricing Overview

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Capsule CRM Pricing Key Insights

Last updated on Apr 09, 2026

Capsule CRM offers 5 pricing editions, starting from $0 to $72 . Capsule CRM pricing tiers are designed to support different usage levels and team sizes. Capsule CRM also offers a free trial. Compare the Capsule CRM pricing table below to figure out the best fit for your needs. Some plans may require you to contact Capsule for custom pricing.

Free — $0 / 2 Users Per Month

Starter — $18 / 1 User Per Month

Growth — $36 / 1 User Per Month

Advanced — $54 / 1 User Per Month

Ultimate — $72 / 1 User Per Month

Rated 4.7 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Free

$0.00

2 Users Per Month

Our free CRM to help you get started with basic features for up to 2 users.

Starter

$18.00

1 User Per Month

Organize contacts, leads, and conversations efficiently with essential starter tools.

Growth

$36.00

1 User Per Month

Customization, seamless workflows and insightful reports for evolving businesses.

Advanced

$54.00

1 User Per Month

Boost the growth potential of your business with added flexibility at your fingertips.

Ultimate

$72.00

1 User Per Month

Discover your full potential with premium onboarding and dedicated account management.

Capsule CRM offers flexible pricing designed to support businesses at every stage, from solo users to growing teams. Customers can start with a free plan to manage contacts and sales opportunities, then upgrade as their needs evolve. Paid plans are priced per user and unlock additional capabilities such as advanced sales pipeline management, workflow automation, reporting, project boards, AI-powered productivity tools, increased contact and storage limits, and premium support. With transparent pricing, no long-term contracts required, and scalable plans that grow alongside your business, Capsule provides an affordable alternative to more complex CRM platforms. Its combination of ease of use, powerful features, and straightforward pricing makes it a popular choice for small and mid-sized businesses looking to strengthen customer relationships and drive sales growth.

Pricing information for Capsule CRM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Capsule CRM must be conducted with the seller.

Pricing information was last updated on June 10, 2026

G2 Deals Offer

Exclusive savings on Capsule CRM through G2 Deals

Capsule CRM is a growth-oriented CRM tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptional work. G2 customers can get 20% off the monthly price per user of any paid Capsule plan for the first 12 months.

How to claim this offer

Click on the button, visit the landing page and select the plan you need. At the end of your 14 day free trial, the discount will automatically be applied when you enter your payment details.

Deals

$16.80-$60 per user per month.

$21-$75 per user per month.

20% Off

Capsule CRM Pricing FAQs

Generated using AI

Capsule CRM's pricing is best suited for small businesses and SMEs, which represent the overwhelming majority of G2 reviewers. Industries including consulting, marketing, professional training, financial services, manufacturing, and IT services appear frequently across G2 reviews. The Starter tier at $18.00 per month suits solopreneurs and very small teams needing basic pipeline management, while the Growth tier at $36.00 per month is ideal for growing businesses requiring automation, advanced reporting, and AI features. G2 reviewers consistently note Capsule CRM is less suited for larger enterprises needing complex customizations or deep marketing automation, with several reviewers acknowledging it may become limiting as businesses scale significantly.

Capsule CRM's free tier is limited to 2 users and 250 contacts, with only 25 custom fields, 10 AI Content Assists, and basic Outlook and Gmail integrations. Capsule CRM's paid plans, starting at $18.00 per month, dramatically expand contact limits to 30,000 or more, add sales pipelines, project boards, email templates, shared mailboxes, premium integrations including Xero, QuickBooks, Mailchimp, and Zapier, plus activity reporting and AI features. Higher tiers unlock workflow automation, advanced reporting, user roles, AI enrichment, and dedicated account management. G2 reviewers frequently highlight integrations and pipeline management as key drivers for upgrading beyond the free tier.

G2 reviewers overwhelmingly describe Capsule CRM as excellent value for money, particularly for small businesses. Phrases like 'quality-price ratio,' 'affordable,' 'competitive pricing,' and 'doesn't break the bank' appear repeatedly across G2 reviews. Reviewers frequently compare Capsule CRM favorably against Salesforce, HubSpot, and Copper CRM, noting they get 80-90% of the functionality at a fraction of the cost. One G2 reviewer noted getting 90% of Salesforce's functionality in hours with no integration fees. A small number of reviewers mention the per-license model can become costly at scale, and one noted pricing feels slightly high for growing smaller companies, but these concerns are far outweighed by the volume of positive value sentiment.

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Capsule Pricing Reviews

(2)

Guy G.

Director

Small-Business (50 or fewer emp.)

10/31/2016

"Great integration, simple contact management"

5/5

What do you like best about Capsule CRM?

Simple functionality, yet has everything we need to share contacts

Reminders, tasks, contacts, opportunities.

Setting forward reminders by including to-do+7 in an email bcc, for example

Integration with other systems is a big bonus, it was easy to implement both desktop and mobile versions, and we use it daily Review collected by and hosted on G2.com.

What do you dislike about Capsule CRM?

We don't use the funnel functionality, but that's more because of the nature of our business (bespoke consultancy) Review collected by and hosted on G2.com.

Recommendations to others considering Capsule CRM:

Start simple, and grow as you need to. Integrations with mail campaign software and accounting software add lots of value Review collected by and hosted on G2.com.

What problems is Capsule CRM solving and how is that benefiting you?

Sharing info between employees, setting follow-up calls and tasks, tracking opportunities.

Integration with Gmail, Mailchimp, Xero Review collected by and hosted on G2.com.

Ross H.

11/17/2025

"Reliable CRM with Simple Interface and Quick Support"

4/5

What do you like best about Capsule CRM?

I appreciate how Capsule CRM has been instrumental in maintaining a detailed record of conversations and opportunities with customers and prospects. The platform continues to surprise me with new features, such as email templates, which have significantly streamlined my communication process, saving time and effort. I find the simplicity of Capsule CRM to be its standout feature; it just works without unnecessary complications. Additionally, I have had a positive experience with the support team, who provided a quick and effective response to resolve my issue. The ease of initial setup was also impressive. It's notable that Capsule CRM integrates seamlessly with my Gmail account, further enhancing its usability and convenience. Review collected by and hosted on G2.com.

What do you dislike about Capsule CRM?

I notice that there's a lot of functionality in Capsule CRM that I'm probably not using. It would be helpful to have tutorial videos to learn how to use these additional features effectively. Review collected by and hosted on G2.com.