[ Capsule Reviews ](https://www.g2.com/products/capsule-crm/reviews) [ Capsule Reviews ](https://www.g2.com/products/capsule-crm/reviews) # Capsule CRM Pricing Overview [Editedit](https://my.g2.com/capsule-crm/pricings) Free Trial ## Capsule CRM Pricing Key Insights Last updated on Apr 30, 2026 * * * Capsule CRM offers **5 pricing editions** , starting from **$0** to **$72**. Capsule CRM pricing tiers are designed to support different usage levels and team sizes. Capsule CRM also offers a **free trial**. Compare the Capsule CRM pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Capsule** for **custom pricing**. * * * Free — $0 / 2 Users Per Month Starter — $18 / 1 User Per Month Growth — $36 / 1 User Per Month Advanced — $54 / 1 User Per Month Ultimate — $72 / 1 User Per Month Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free $0.00 2 Users Per Month Our free CRM to help you get started with basic features for up to 2 users. - 250 Contacts - 25 Custom Fields - 10 AI Content Assists - Outlook and Gmail Integrations Show More Starter $18.00 1 User Per Month Organize contacts, leads, and conversations efficiently with essential starter tools. - 30,000 Contacts - 1 Sales Pipeline - 1 Project Board - 50 Custom Fields - 5 Email Templates - 1 Shared Mailbox - 10 AI Content Assists - Activity Reporting - Microsoft 365 and Google Workspace integrations - Premium Integrations including: Xero, QuickBooks, MailChimp, Zapier & many more! - Goals - AI Pipeline Generator Show More Growth $36.00 1 User Per Month Customization, seamless workflows and insightful reports for evolving businesses. - Everything in Starter - 60,000 Contacts - 5 Sales Pipelines - 5 Project Boards - 150 Custom Fields - 50 Email Templates - 3 Shared Mailboxes - 1000 AI Content Assists - Important Fields - Workflow Automation - Custom Activity Types - Advanced Sales Reporting - User Roles & Permissions - AI Business Enrichment - AI Summaries - AI Contact Enrichment Show More Advanced $54.00 1 User Per Month Boost the growth potential of your business with added flexibility at your fingertips. - Everything in Growth - 120,000 Contacts - 50 Sales Pipelines - 50 Project Boards - 300 Custom Fields - 500 Email Templates - 5 Shared Mailboxes Show More Ultimate $72.00 1 User Per Month Discover your full potential with premium onboarding and dedicated account management. - Everything in Advanced - 240,000 Contacts - 100 Sales Pipelines - 100 Project Boards - Unlimited Custom Fields - 1000 Email Templates - 10 Shared Mailboxes - Implementation Support - Import Assistance - Custom Training - Dedicated Account Manager - Ongoing Priority Support Show More Capsule CRM offers flexible pricing designed to support businesses at every stage, from solo users to growing teams. Customers can start with a free plan to manage contacts and sales opportunities, then upgrade as their needs evolve. Paid plans are priced per user and unlock additional capabilities such as advanced sales pipeline management, workflow automation, reporting, project boards, AI-powered productivity tools, increased contact and storage limits, and premium support. With transparent pricing, no long-term contracts required, and scalable plans that grow alongside your business, Capsule provides an affordable alternative to more complex CRM platforms. Its combination of ease of use, powerful features, and straightforward pricing makes it a popular choice for small and mid-sized businesses looking to strengthen customer relationships and drive sales growth. Pricing information for Capsule CRM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Capsule CRM must be conducted with the seller. Pricing information was last updated on June 10, 2026 Show More ## G2 Deals Offer ### Exclusive savings on Capsule CRM through G2 Deals Capsule CRM is a growth-oriented CRM tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptional work. G2 customers can get 20% off the monthly price per user of any paid Capsule plan for the first 12 months. **How to claim this offer** Click on the button, visit the landing page and select the plan you need. At the end of your 14 day free trial, the discount will automatically be applied when you enter your payment details. [**Deals**](https://www.g2.com/deals) $16.80-$60 per user per month. $21-$75 per user per month. 20% Off Claim Offer ## Capsule CRM Pricing FAQs Generated using AI Is Capsule CRM free, or does it offer a free trial? Yes. According to G2 data, Capsule CRM offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. How much does Capsule CRM cost in 2026? According to G2 data, Capsule CRM pricing in 2026 starts at $18.00 and can reach $72.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Capsule's official pricing page for the most current details. Who is Capsule CRM pricing best suited for? Capsule CRM's pricing is best suited for small businesses and SMEs, which represent the overwhelming majority of G2 reviewers. Industries including consulting, marketing, professional training, financial services, manufacturing, and IT services appear frequently across G2 reviews. The Starter tier at $18.00 per month suits solopreneurs and very small teams needing basic pipeline management, while the Growth tier at $36.00 per month is ideal for growing businesses requiring automation, advanced reporting, and AI features. G2 reviewers consistently note Capsule CRM is less suited for larger enterprises needing complex customizations or deep marketing automation, with several reviewers acknowledging it may become limiting as businesses scale significantly. What are the key differences between the free and paid versions of Capsule CRM? Capsule CRM's free tier is limited to 2 users and 250 contacts, with only 25 custom fields, 10 AI Content Assists, and basic Outlook and Gmail integrations. Capsule CRM's paid plans, starting at $18.00 per month, dramatically expand contact limits to 30,000 or more, add sales pipelines, project boards, email templates, shared mailboxes, premium integrations including Xero, QuickBooks, Mailchimp, and Zapier, plus activity reporting and AI features. Higher tiers unlock workflow automation, advanced reporting, user roles, AI enrichment, and dedicated account management. G2 reviewers frequently highlight integrations and pipeline management as key drivers for upgrading beyond the free tier. Is Capsule CRM considered good value for its pricing? G2 reviewers overwhelmingly describe Capsule CRM as excellent value for money, particularly for small businesses. Phrases like 'quality-price ratio,' 'affordable,' 'competitive pricing,' and 'doesn't break the bank' appear repeatedly across G2 reviews. Reviewers frequently compare Capsule CRM favorably against Salesforce, HubSpot, and Copper CRM, noting they get 80-90% of the functionality at a fraction of the cost. One G2 reviewer noted getting 90% of Salesforce's functionality in hours with no integration fees. A small number of reviewers mention the per-license model can become costly at scale, and one noted pricing feels slightly high for growing smaller companies, but these concerns are far outweighed by the volume of positive value sentiment. ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,861) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,880) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") Pipedrive 4.3/5(3,098) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/capsule-crm/competitors/alternatives) ## Capsule Pricing Reviews (2) ![Guy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guy G.") GG Guy G. Director Small-Business (50 or fewer emp.) 10/31/2016 More Options - - [Respond as Capsule](https://www.g2.com/survey_responses/capsule-crm-review-188065/official_response/new) "Great integration, simple contact management" 5/5 What do you like best about Capsule CRM? Simple functionality, yet has everything we need to share contacts Reminders, tasks, contacts, opportunities. Setting forward reminders by including to-do+7 in an email bcc, for example Integration with other systems is a big bonus, it was easy to implement both desktop and mobile versions, and we use it daily Review collected by and hosted on G2.com. What do you dislike about Capsule CRM? We don't use the funnel functionality, but that's more because of the nature of our business (bespoke consultancy) Review collected by and hosted on G2.com. Recommendations to others considering Capsule CRM: Start simple, and grow as you need to. Integrations with mail campaign software and accounting software add lots of value Review collected by and hosted on G2.com. What problems is Capsule CRM solving and how is that benefiting you? Sharing info between employees, setting follow-up calls and tasks, tracking opportunities. Integration with Gmail, Mailchimp, Xero Review collected by and hosted on G2.com. Show More 1/30/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Akshay U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay U.") AU Akshay U. Residential Projects Small-Business (50 or fewer emp.) 1/9/2024 More Options - - [Respond as Capsule](https://www.g2.com/survey_responses/capsule-crm-review-9094625/official_response/new) "Lead management and contact management is easy." 4/5 What do you like best about Capsule CRM? Visualization of sales process using an inbuilt kanban board which gives an approximate idea on how long it could take to closure the sales process. Review collected by and hosted on G2.com. What do you dislike about Capsule CRM? No Two way email sync on any of the plans, there is no phone or live chat support. Review collected by and hosted on G2.com. What problems is Capsule CRM solving and how is that benefiting you? In managing leads which we receive through various portals. Managing contacts of prospects which we are sure of closure. Managing & maintaining active sales pipeline is easy. Budget friendly for small organisations. Review collected by and hosted on G2.com. Show More 1/30/2026 Validated ReviewerIncentivizedSource: Organic Capsule CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,880) [ Compare Now ](https://www.g2.com/compare/capsule-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58df669fce501aff4e5598ddd8f564a8/agile-crm.png "Product Avatar Image") Agile CRM 4/5(368) [ Compare Now ](https://www.g2.com/compare/agile-crm-vs-capsule-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,098) [ Compare Now ](https://www.g2.com/compare/capsule-crm-vs-pipedrive) ##### Categories on G2 [ CRM ](https://www.g2.com/categories/crm)[ Construction CRM ](https://www.g2.com/categories/construction-crm) ##### Explore More [ What platform provides analytics on recruiter performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-recruiter-performance)[ Which financial fraud prevention tools have intuitive dashboards for investigating linked accounts and device patterns? ](https://www.g2.com/discussions/which-financial-fraud-prevention-tools-have-intuitive-dashboards-for-investigating-linked-accounts-and-device-patterns)[ What are the best financial consulting services for privately held companies improving cash flow and operational efficiency? ](https://www.g2.com/discussions/what-are-the-best-financial-consulting-services-for-privately-held-companies-improving-cash-flow-and-operational-efficiency) [ What solution offers the best integration with EHR systems? ](https://www.g2.com/discussions/what-solution-offers-the-best-integration-with-ehr-systems)[ Most reliable MDR software for IT companies ](https://www.g2.com/discussions/most-reliable-mdr-software-for-it-companies-which-one-do-you-recommend)[ Pros and Cons Details ](https://www.g2.com/products/capsule-crm/reviews?qs=pros-and-cons) Show More [ What platform provides analytics on recruiter performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-recruiter-performance)[ Which financial fraud prevention tools have intuitive dashboards for investigating linked accounts and device patterns? ](https://www.g2.com/discussions/which-financial-fraud-prevention-tools-have-intuitive-dashboards-for-investigating-linked-accounts-and-device-patterns)[ What are the best financial consulting services for privately held companies improving cash flow and operational efficiency? ](https://www.g2.com/discussions/what-are-the-best-financial-consulting-services-for-privately-held-companies-improving-cash-flow-and-operational-efficiency) [ What solution offers the best integration with EHR systems? ](https://www.g2.com/discussions/what-solution-offers-the-best-integration-with-ehr-systems)[ Most reliable MDR software for IT companies ](https://www.g2.com/discussions/most-reliable-mdr-software-for-it-companies-which-one-do-you-recommend)[ Pros and Cons Details ](https://www.g2.com/products/capsule-crm/reviews?qs=pros-and-cons)