Compare Canva and LiveChat 
At a Glance
Market Segments
Small-Business (66.8% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
Free
$19.00 100 Visitors Per Month
Canva
Star Rating
(6,963)4.7 out of 5
Market Segments
Small-Business (66.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansLiveChat
Star Rating
(802)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 100 Visitors Per Month
Free Trial is available
Browse all 3 pricing plansCanva vs LiveChat
When assessing the two solutions, reviewers found Canva easier to use, set up, and administer. Reviewers also preferred doing business with Canva overall.
- Reviewers felt that Canva meets the needs of their business better than LiveChat.
- When comparing quality of ongoing product support, reviewers felt that LiveChat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Canva over LiveChat.
Pricing
Entry-Level Pricing
Canva
Canva Free
Free
Everything you need to start designing
- Easy drag-and-drop editor
- 1M+ professionally-designed templates
- 1000+ design types (social posts, presentations and more)
LiveChat
Starter
$19.00
100 Visitors Per Month
Small business
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
Free Trial
Canva
Free Trial is available
LiveChat
Free Trial is available
Ratings
Meets Requirements
9.2
5,069
9.1
701
Ease of Use
9.4
5,127
9.3
700
Ease of Setup
9.6
1,718
9.0
280
Ease of Admin
9.4
918
9.1
271
Quality of Support
8.8
3,766
9.1
649
Has the product been a good partner in doing business?
9.4
848
9.1
263
Product Direction (% positive)
9.4
4,954
8.3
694
Features by Category
Reports
8.8
439
Not enough data
8.9
438
Not enough data
9.1
512
Not enough data
8.7
422
Not enough data
9.1
467
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
8.8
439
Not enough data
8.9
438
Not enough data
9.1
512
Not enough data
8.7
422
Not enough data
9.1
467
Not enough data
Reports
8.7
393
Not enough data
8.8
393
Not enough data
8.7
383
Not enough data
Generative AI
8.6
211
Not enough data
8.4
206
Not enough data
Visualization
9.2
467
Not enough data
8.9
395
Not enough data
9.1
427
Not enough data
9.1
469
Not enough data
Data Updates
8.7
383
Not enough data
9.0
425
Not enough data
Collaboration
9.4
471
Not enough data
Feature Not Available
Not enough data
9.2
471
Not enough data
Data Updates
8.7
400
Not enough data
9.0
456
Not enough data
8.6
389
Not enough data
Ticket and Case Management
Not enough data
9.2
248
Not enough data
9.1
245
Not enough data
9.0
238
Not enough data
9.2
253
Not enough data
8.5
156
Not enough data
9.0
231
Not enough data
9.1
230
Not enough data
8.9
142
|
Verified
Generative AI
Not enough data
6.4
6
Not enough data
7.2
6
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.2
220
|
Verified
Not enough data
9.3
232
|
Verified
Not enough data
9.4
268
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.5
108
Platform
Not enough data
9.1
82
|
Verified
Not enough data
8.4
281
|
Verified
Not enough data
9.2
88
|
Verified
Not enough data
8.9
73
|
Verified
Not enough data
9.0
213
|
Verified
Not enough data
9.1
217
|
Verified
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Template Creation
9.5
2550
Not enough data
8.7
2525
Not enough data
9.3
2597
Not enough data
9.1
2434
Not enough data
Design & Editing
8.9
2479
Not enough data
8.9
2536
Not enough data
8.9
2447
Not enough data
Ad Management
8.8
1758
Not enough data
9.1
2256
Not enough data
8.5
1514
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
8.7
67
Not enough data
8.5
67
Not enough data
8.9
65
Not enough data
Formatting
7.8
64
Not enough data
8.2
62
Not enough data
7.9
61
Not enough data
Content
8.6
64
Not enough data
8.9
65
Not enough data
8.3
61
Not enough data
Product Type
8.7
62
Not enough data
8.4
62
Not enough data
Generative AI
9.0
57
Not enough data
8.7
56
Not enough data
Design Tools
8.5
73
Not enough data
8.9
73
Not enough data
8.6
73
Not enough data
9.4
76
Not enough data
9.2
77
Not enough data
Communication Tools
8.3
69
Not enough data
8.7
71
Not enough data
Integrations
8.7
63
Not enough data
8.8
71
Not enough data
Software Offering
8.7
71
Not enough data
8.9
70
Not enough data
8.6
71
Not enough data
Agentic AI - Collaborative Whiteboard
8.6
56
Not enough data
8.5
54
Not enough data
8.6
58
Not enough data
Platform Basics
9.2
362
Not enough data
9.1
349
Not enough data
9.5
353
Not enough data
Platform Content
8.6
331
Not enough data
9.2
372
Not enough data
9.0
345
Not enough data
9.3
347
Not enough data
Platform Additional Functionality
7.5
314
Not enough data
8.5
320
Not enough data
8.8
317
Not enough data
Generative AI
8.0
297
Not enough data
7.7
295
Not enough data
7.3
288
Not enough data
7.7
286
Not enough data
7.0
279
Not enough data
7.3
282
Not enough data
7.7
289
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Design
9.5
512
Not enough data
9.2
505
Not enough data
9.3
498
Not enough data
9.2
498
Not enough data
9.1
484
Not enough data
9.2
487
Not enough data
Platform Additional Functionality
8.8
447
Not enough data
9.2
488
Not enough data
Performance Tracking
8.8
665
Not enough data
8.7
621
Not enough data
9.2
685
Not enough data
Functionality
9.4
708
Not enough data
8.8
639
Not enough data
9.0
674
Not enough data
8.9
641
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
8.6
127
Not enough data
9.1
124
Not enough data
7.7
120
Not enough data
8.1
112
Not enough data
Search
8.0
113
Not enough data
7.6
92
Not enough data
7.0
93
Not enough data
8.0
94
Not enough data
Permissions
7.4
91
Not enough data
8.3
109
Not enough data
8.4
110
Not enough data
Platform
9.0
120
Not enough data
9.2
120
Not enough data
9.3
120
Not enough data
Agentic AI - Brand Asset Management
7.1
85
Not enough data
7.3
85
Not enough data
7.4
84
Not enough data
7.5
84
Not enough data
7.2
84
Not enough data
7.3
85
Not enough data
Image Generation
8.6
227
Not enough data
8.4
237
Not enough data
9.1
225
Not enough data
8.7
217
Not enough data
8.9
228
Not enough data
Advanced Functionality
8.7
217
Not enough data
8.1
215
Not enough data
8.2
211
Not enough data
9.1
229
Not enough data
Model
8.3
215
Not enough data
8.9
216
Not enough data
8.7
205
Not enough data
Commercial Rights & Licensing - AI Image Generators
9.6
50
Not enough data
License Type Transparency - AI Image Generators
9.2
23
Not enough data
Planning
7.9
479
Not enough data
Publishing
8.5
488
Not enough data
Social Media
8.7
500
Not enough data
Planning
7.9
507
Not enough data
Generative AI
7.5
477
Not enough data
7.4
451
Not enough data
7.3
463
Not enough data
7.3
469
Not enough data
6.8
459
Not enough data
Agentic AI - Content Creation
7.4
291
Not enough data
7.5
289
Not enough data
7.4
288
Not enough data
7.7
294
Not enough data
7.4
289
Not enough data
7.4
289
Not enough data
7.6
293
Not enough data
Generative AI
Not enough data
7.4
9
Not enough data
7.5
8
Not enough data
Feature Not Available
Communication
Not enough data
9.2
327
|
Verified
Not enough data
8.9
326
|
Verified
Not enough data
8.4
221
Not enough data
8.8
269
|
Verified
Not enough data
8.3
30
Internal Use
Not enough data
8.4
281
|
Verified
Not enough data
8.8
303
|
Verified
Not enough data
8.6
253
|
Verified
Not enough data
8.6
258
|
Verified
Not enough data
8.6
244
|
Verified
Not enough data
8.4
249
|
Verified
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
633
Not enough data
7.2
535
Not enough data
Agentic AI - Photo Editing
7.9
267
Not enough data
Video Creation - AI Video Generation
8.5
107
Not enough data
8.1
102
Not enough data
8.3
102
Not enough data
8.9
104
Not enough data
8.4
98
Not enough data
8.3
99
Not enough data
Generative AI - AI Video Generation
7.9
104
Not enough data
Editing - AI Video Generation
8.3
103
Not enough data
8.9
101
Not enough data
Storage & Management - AI Video Generation
8.8
102
Not enough data
8.8
101
Not enough data
8.7
100
Not enough data
8.4
99
Not enough data
Logistics - Print Fulfillment
8.8
76
Not enough data
8.6
74
Not enough data
Agentic AI - Print Fulfillment Services
7.9
42
Not enough data
Customization - Print Fulfillment
8.7
75
Not enough data
8.8
75
Not enough data
9.3
77
Not enough data
Video creation - Video Content Creation
7.8
294
Not enough data
7.6
275
Not enough data
8.4
299
Not enough data
9.0
303
Not enough data
8.3
290
Not enough data
8.3
273
Not enough data
7.5
268
Not enough data
7.8
293
Not enough data
8.6
285
Not enough data
Distribution - Video Content Creation
7.8
266
Not enough data
8.0
279
Not enough data
9.0
288
Not enough data
Analytics - Video Content Creation
7.6
264
Not enough data
7.5
260
Not enough data
Training & Support - Video Content Creation
8.0
279
Not enough data
8.2
283
Not enough data
Integrations - Video Content Creation
8.6
276
Not enough data
8.5
280
Not enough data
8.1
273
Not enough data
Other - Video Content Creation
8.8
285
Not enough data
8.6
282
Not enough data
Agentic AI - Video Content Creation
7.8
174
Not enough data
7.8
172
Not enough data
Functionality - Logo Design Tools
9.3
429
Not enough data
8.9
422
Not enough data
9.0
416
Not enough data
9.2
430
Not enough data
9.0
420
Not enough data
9.1
425
Not enough data
Content Generation - AI Content Creation Platforms
8.6
149
Not enough data
9.0
148
Not enough data
8.9
147
Not enough data
Management - AI Content Creation Platforms
8.9
144
Not enough data
8.9
143
Not enough data
8.8
143
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.5
86
Not enough data
9.5
79
Not enough data
7.9
69
Not enough data
8.1
73
Not enough data
Growth
7.5
66
Not enough data
7.4
66
Not enough data
8.5
69
Not enough data
7.4
66
Not enough data
7.7
66
Not enough data
Content
7.6
68
Not enough data
8.0
67
Not enough data
8.6
64
Not enough data
7.5
64
Not enough data
Support
8.6
65
Not enough data
Categories
Categories
Shared Categories
Canva and LiveChat share no categories
Unique Categories
Canva is categorized as AI Content Creation Platforms, Logo Design Tools, Video Content Creation, AI Video Generators, AI Image Generators, Design Systems, AI Writing Assistant, Content Creation, Display Ad Design, Photo Editing, Desktop Publishing, Data Visualization, Print Fulfillment Services, Brand Asset Management, Collaborative Whiteboard, Presentation, and Website Builder
LiveChat is categorized as Chatbots, Live Chat, Help Desk, Conversational Marketing, Conversational Support, Customer Self-Service, Customer Service Automation, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Canva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LiveChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.7%
Information Technology and Services
6.8%
Computer Software
5.1%
Non-Profit Organization Management
5.0%
Education Management
4.1%
Other
65.2%
Computer Software
8.9%
Information Technology and Services
8.6%
Retail
6.2%
Financial Services
4.0%
Internet
3.7%
Other
68.6%
Alternatives
Discussions
Can you use Canva designs for commercial purposes?
24 Comments
HD
Definitely you can use canva design for commercial purpose. But you have to make sure which branding and all using under design have no copyright issue and...Read more
What is included in Canva Pro?
20 Comments
PD
you can access premium features like Background remover,more templates,transparent image.
Read more
How do I curve text in Canva?
15 Comments
JT
Hi,
I have been using Canva for over a year now and I don't think they have a feature yet that allows you to create curved text. The most you can do is...Read more
Can one user respond to multiple chats concurrently?
3 Comments
BM
Yes. 1-10-100. Easy to switch between themRead more
How does LiveChat work when no one is available?
3 Comments
AB
A small box will still be visible on your website, and (depending on your settings) it can say "Sorry you missed us, leave us a message" or "no agent are...Read more
HIS DOCTRINE!! by Paul T. Wright Jr
3 Comments
LL
I now have questions on the reason why churches now say that baptism in not necessary for salvation when it says that Baptism now saves us in 1 Peter 3:21....Read more
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