Compare CTM (formerly CallTrackingMetrics) and Convin.ai 
Featured Products
At a Glance
Market Segments
Small-Business (66.3% of reviews)
Enterprise (62.6% of reviews)
Entry-Level Pricing
$79.00 Per Month
No pricing available
CTM (formerly CallTrackingMetrics)
Star Rating
(760)4.5 out of 5
Market Segments
Small-Business (66.3% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Browse all 4 pricing plansConvin.ai
Star Rating
(548)4.7 out of 5
Market Segments
Enterprise (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Convin.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Convin.ai excels in user experience, with an easy-to-use interface that helps users keep track of tasks effectively. This is a significant advantage for teams looking for a straightforward solution to manage their sales processes.
- Users say that CallTrackingMetrics offers robust API integrations, particularly with Google Ads, which enhances its functionality for businesses that rely on these platforms. Reviewers appreciate how it serves as a reliable cornerstone for their attribution mechanics.
- Reviewers mention that Convin.ai provides a flexible reporting system, allowing users to generate various types of reports easily. This flexibility is particularly beneficial for teams that need to adapt their analytics to different sales strategies.
- According to verified reviews, CallTrackingMetrics is praised for its adaptability and reliability, with users noting that it meets a variety of business needs. This makes it a strong choice for small businesses looking for a customizable solution.
- G2 reviewers highlight that Convin.ai's call recording and transcription features are particularly beneficial for team management and analytics, helping sales reps track their performance and improve over time.
- Users report that while CallTrackingMetrics has a solid overall performance, it sometimes struggles with configuration challenges, which can impact the user experience for those with specific workflow needs.
Pricing
Entry-Level Pricing
CTM (formerly CallTrackingMetrics)
Marketing Lite
$79.00
Per Month
Attribution essentials to measure the impact of your marketing efforts
- Unlimited users
- Attribute calls and texts to their source
- Standard call recording, forwarding, and IVR routing
Convin.ai
No pricing availableFree Trial
CTM (formerly CallTrackingMetrics)
Free Trial is available
Convin.ai
Free Trial is available
Ratings
Meets Requirements
9.1
631
9.3
514
Ease of Use
8.6
637
9.5
518
Ease of Setup
8.4
534
9.2
165
Ease of Admin
8.6
530
9.2
46
Quality of Support
9.0
586
9.6
513
Has the product been a good partner in doing business?
9.2
525
9.4
44
Product Direction (% positive)
9.1
630
9.8
509
Features by Category
Call Analytics
9.6
54
|
Verified
9.6
341
8.4
33
|
Verified
9.2
340
9.0
46
|
Verified
9.4
341
8.9
45
|
Verified
9.3
328
Artificial Intelligence - Conversation Intelligence
8.7
40
|
Verified
9.3
338
8.5
39
|
Verified
9.3
342
Not enough data
Not enough data
Generative AI
6.8
11
9.4
281
Agentic AI - Conversation Intelligence
5.8
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.6
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
4.7
6
Not enough data
Quality Assurance
Not enough data
9.3
425
Not enough data
9.2
426
Not enough data
9.4
427
Engagement
Not enough data
9.4
428
Not enough data
9.5
427
Not enough data
9.3
422
Performance
Not enough data
9.4
427
Not enough data
9.3
427
Generative AI
Not enough data
9.3
302
Not enough data
9.3
302
Channels
9.7
32
|
Verified
Not enough data
8.7
22
Not enough data
9.2
19
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
9.0
21
Not enough data
Generative AI
7.9
7
Not enough data
Functions
9.3
50
|
Verified
Not enough data
9.4
47
|
Verified
Not enough data
9.5
43
|
Verified
Not enough data
9.2
21
Not enough data
9.4
18
|
Verified
Not enough data
9.7
27
|
Verified
Not enough data
9.5
22
|
Verified
Not enough data
9.5
22
|
Verified
Not enough data
Agentic AI - Contact Center
7.0
5
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Administrative
9.2
47
|
Verified
Not enough data
9.7
47
|
Verified
Not enough data
9.2
50
|
Verified
Not enough data
9.8
21
|
Verified
Not enough data
9.4
19
|
Verified
Not enough data
Attribution Modeling
8.7
43
Not enough data
8.1
38
Not enough data
Feature Not Available
Not enough data
8.5
33
Not enough data
8.8
39
Not enough data
Feature Not Available
Not enough data
Agentic AI - Attribution
5.8
10
Not enough data
7.0
10
Not enough data
5.8
10
Not enough data
5.2
10
Not enough data
Marketing
8.7
29
Not enough data
9.0
33
Not enough data
9.4
43
Not enough data
9.1
49
Not enough data
Reporting
8.8
48
Not enough data
8.6
46
Not enough data
8.8
43
Not enough data
Generative AI
Not enough data
9.6
266
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
6.9
14
Not enough data
7.6
13
Not enough data
Calling
9.8
18
Not enough data
9.2
17
Not enough data
9.5
18
Not enough data
9.5
16
Not enough data
9.2
17
Not enough data
Contacts
9.5
16
Not enough data
9.4
16
Not enough data
9.4
16
Not enough data
Insights
8.2
17
Not enough data
8.9
17
Not enough data
8.9
17
Not enough data
Feature Not Available
Not enough data
7.3
16
Not enough data
8.6
15
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
Not enough data
Not enough data
Training
8.8
8
Not enough data
8.5
8
Not enough data
7.6
7
Not enough data
7.9
8
Not enough data
Feedback
8.1
8
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
8.8
8
Not enough data
7.9
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
9.6
13
|
Verified
Not enough data
9.4
12
|
Verified
Not enough data
9.3
10
|
Verified
Not enough data
Features
9.5
13
Not enough data
9.4
9
Not enough data
8.9
11
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
Feature Not Available
Not enough data
9.8
9
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.2
294
Not enough data
9.1
249
Not enough data
8.8
180
Not enough data
Tracking
8.9
268
Not enough data
9.0
228
Not enough data
8.9
231
Not enough data
Analytics
9.0
296
Not enough data
9.3
300
Not enough data
8.7
271
Not enough data
8.4
102
Not enough data
Call Routing
8.9
169
Not enough data
8.9
150
Not enough data
8.6
137
Not enough data
Administration
8.5
85
Not enough data
9.2
131
Not enough data
9.1
150
Not enough data
Agentic AI - Inbound Call Tracking
6.2
22
Not enough data
7.0
22
Not enough data
6.1
22
Not enough data
Marketing Operations
8.4
45
Not enough data
9.1
58
Not enough data
8.8
47
Not enough data
9.1
58
Not enough data
8.3
45
Not enough data
8.5
42
Not enough data
Campaign Activity
8.8
51
Not enough data
8.7
62
Not enough data
8.0
44
Not enough data
8.9
55
Not enough data
8.3
40
Not enough data
7.5
35
Not enough data
Agentic AI - Marketing Analytics
6.1
11
Not enough data
7.3
11
Not enough data
6.7
11
Not enough data
Categories
Categories
Shared Categories
CTM (formerly CallTrackingMetrics) and Convin.ai are categorized as Speech Analytics and Conversation Intelligence
Unique Categories
CTM (formerly CallTrackingMetrics) is categorized as Sales Coaching, Outbound Call Tracking, Inbound Call Tracking, Marketing Analytics, Attribution, Contact Center, AI Voice Assistants, and UCaaS Platforms
Convin.ai is categorized as Contact Center Quality Assurance
Reviews
Reviewers' Company Size
CTM (formerly CallTrackingMetrics)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Convin.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.2%
Internet
6.2%
Construction
4.1%
Consumer Services
3.8%
Hospital & Health Care
3.8%
Other
43.8%
Education Management
26.8%
Health, Wellness and Fitness
19.4%
Computer Games
12.8%
Insurance
10.2%
Consumer Services
3.9%
Other
26.8%
Discussions
What do you think is the best thing about Call Tracking Metrics
2 Comments
LB
I also think that it is very convenient, especially for parents. When I started letting my son go to school on his own, I realized the importance of such...Read more
Where can I forward my calls to?
1 Comment
AF
You can forward your calls within the CTM numbers you currently have or forward to an external answering service.Read more
Can I change plans after I sign up?
1 Comment
AF
Yes you can, there are several plans you can upgrade to.Read more
Convin.ai has no more discussions with answers
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