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Compare CallTools and Readymode 
Featured Products
At a Glance
Market Segments
Small-Business (85.1% of reviews)
Small-Business (71.5% of reviews)
Entry-Level Pricing
Contact Us 1 Seats Per Month
$199.00 1 License Per Month
CallTools
Star Rating
(68)4.9 out of 5
Market Segments
Small-Business (85.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats Per Month
Learn more about CallToolsReadymode
Star Rating
(155)4.6 out of 5
Market Segments
Small-Business (71.5% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 1 License Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Readymode excels in its predictive dialing features, which help agents determine the best times to call leads based on their contact details. Users appreciate how this feature adjusts dialing intervals according to agent preferences and performance, enhancing overall efficiency.
- Users say that CallTools stands out for its exceptional customer support. Many reviewers highlight the promptness and knowledge of the support team, making it easy to resolve issues quickly and effectively, which is crucial for maintaining productivity in a fast-paced environment.
- According to verified reviews, Readymode's dynamic scripting allows for tailored call outcomes, ensuring that essential compliance notes are not overlooked. This feature is particularly beneficial for businesses that need to adhere to strict regulations while managing calls.
- Reviewers mention that CallTools offers a user-friendly platform with detailed reporting tools. Users find these tools particularly helpful for generating end-of-day reports and tracking activities, which can significantly aid in performance analysis and decision-making.
- G2 reviewers highlight that Readymode's smart list pace feature helps agents prioritize quality discussions by preventing back-to-back calls. This thoughtful design allows agents to review prospect files thoroughly, leading to more meaningful interactions.
- Users report that while Readymode has a slightly higher overall satisfaction score, CallTools has a stronger presence in the small-business segment, with a higher percentage of reviews coming from this market. This could indicate that CallTools may be better suited for smaller teams looking for a reliable solution.
Pricing
Entry-Level Pricing
CallTools
CallTools Power Contact Center
Contact Us
1 Seats Per Month
Leverage the full suite of powerful and easy-to-use features of the CallTools Power Contact Center Platform, now with Unlimited Inbound and Outbound Minutes.
- Auto Dialer
- Predictive Dialer
- Power Dialer
Readymode
Readymode Starter
$199.00
1 License Per Month
Core outbound dialing features for individuals and small teams from 1-4 licenses.
- Includes 30 DIDs
- Unlimited Technical Support - for Free
- $0 Set-up Fees
Free Trial
CallTools
No trial information availableReadymode
No trial information availableRatings
Meets Requirements
9.5
48
9.2
129
Ease of Use
9.3
47
9.0
142
Ease of Setup
9.0
37
8.7
130
Ease of Admin
9.1
31
9.0
65
Quality of Support
9.8
47
9.3
128
Has the product been a good partner in doing business?
9.5
32
9.5
64
Product Direction (% positive)
9.5
45
9.4
127
Features by Category
Integrated Workflows
Not enough data
9.2
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
8.3
7
Not enough data
9.3
5
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.4
30
|
Verified
9.0
70
9.6
29
|
Verified
9.3
71
10.0
6
Not enough data
Agent Tools
9.4
29
|
Verified
8.8
60
9.3
30
|
Verified
9.1
70
9.3
31
|
Verified
9.5
72
Automation
9.2
29
|
Verified
8.9
62
9.1
29
|
Verified
8.8
54
9.4
31
|
Verified
8.5
61
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Channels
9.9
17
|
Verified
8.9
34
7.7
13
9.2
35
8.5
13
8.7
33
8.3
15
|
Verified
8.7
21
8.2
14
9.2
28
Generative AI
6.4
7
9.5
7
Functions
8.8
18
|
Verified
9.0
29
9.1
18
9.3
23
9.1
18
|
Verified
9.1
25
Feature Not Available
9.0
24
9.9
15
|
Verified
9.5
28
9.3
16
|
Verified
9.3
19
9.2
16
|
Verified
9.3
24
9.1
13
9.4
26
Agentic AI - Contact Center
7.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
18
|
Verified
9.2
33
9.4
18
|
Verified
9.5
34
9.5
18
|
Verified
9.0
31
9.3
16
|
Verified
9.2
25
9.3
14
9.0
21
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Feature Not Available
Not enough data
8.8
23
Not enough data
9.0
26
Not enough data
9.1
28
Not enough data
9.3
25
Not enough data
9.2
21
Not enough data
9.3
26
Generative AI
Not enough data
8.2
12
Workforce Management
Not enough data
9.4
26
Not enough data
9.0
25
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.5
25
Not enough data
9.3
25
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallTools and Readymode are categorized as Contact Center, Outbound Call Tracking, Call Center Infrastructure (CCI), and Auto Dialer
Unique Categories
CallTools is categorized as VoIP Providers
Readymode is categorized as Sales Engagement and Call Compliance
Reviews
Reviewers' Company Size
CallTools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Readymode
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
50.7%
Financial Services
9.0%
Marketing and Advertising
4.5%
Construction
4.5%
Consulting
3.0%
Other
28.4%
Real Estate
29.8%
Marketing and Advertising
9.3%
Telecommunications
3.3%
Publishing
3.3%
Internet
3.3%
Other
51.0%
Alternatives
Discussions
CallTools has no discussions with answers
Why does Round numbers of Leads under Campaigns is different compared to the numbers appearing when you're customizing your Playlist and clicking on the Times Called.
1 Comment
SB
Hi Josie!
Thanks for your question!
The answer is that the Round is the dialing round for the lead file. It will take the lead from the file that has...Read more
What is XenCall used for?
1 Comment
TA
cold calling.. its a auto dialer that agent and realtor needs to dial leads without calling them manuallyRead more
Does anyone have a standard way to get around the channel-list permanent association
1 Comment
SB
Thank you for your question. There are multiple ways you can use the channel lists that may vary depending on your intended use. Please reach out to...Read more
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