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At a Glance
Market Segments
Small-Business (84.6% of reviews)
Small-Business (71.5% of reviews)
Entry-Level Pricing
Contact Us 1 Seats Per Month
$199.00 1 License Per Month
CallTools
Star Rating
(67)4.8 out of 5
Market Segments
Small-Business (84.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats Per Month
Learn more about CallToolsReadymode
Star Rating
(154)4.6 out of 5
Market Segments
Small-Business (71.5% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 1 License Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Readymode excels in its Social channel capabilities with a rating of 9.7, while CallTools struggles in this area with a rating of 7.8. Reviewers mention that Readymode's integration with social media platforms enhances customer engagement significantly.
- Reviewers mention that CallTools offers superior Quality of Support with a score of 9.7 compared to Readymode's 9.4. Users on G2 appreciate the responsiveness and helpfulness of CallTools' support team, often highlighting their quick resolution times.
- Users say that Readymode's AI Text-to-Speech feature, rated at 7.8, falls short compared to CallTools' impressive score of 9.3. Reviewers mention that CallTools provides a more natural-sounding voice, which enhances the overall user experience during calls.
- G2 users report that CallTools shines in Mobile SMS capabilities, scoring 9.6, while Readymode's score of 8.5 indicates room for improvement. Users appreciate CallTools' seamless SMS integration, which allows for effective communication on-the-go.
- Reviewers mention that Readymode's Session Recording feature is rated at 9.3, but CallTools outperforms with a score of 9.8. Users say that CallTools' recording quality and ease of access to recorded sessions are particularly beneficial for training and quality assurance.
- Users on G2 report that Readymode's Reporting & Dashboards feature, rated at 8.8, lacks the depth and customization options found in CallTools, which scores 9.4. Reviewers mention that CallTools provides more insightful analytics, helping businesses make data-driven decisions.
Pricing
Entry-Level Pricing
CallTools
CallTools Power Contact Center
Contact Us
1 Seats Per Month
Leverage the full suite of powerful and easy-to-use features of the CallTools Power Contact Center Platform, now with Unlimited Inbound and Outbound Minutes.
- Auto Dialer
- Predictive Dialer
- Power Dialer
Readymode
Readymode Starter
$199.00
1 License Per Month
Core outbound dialing features for individuals and small teams from 1-4 licenses.
- Includes 30 DIDs
- Unlimited Technical Support - for Free
- $0 Set-up Fees
Free Trial
CallTools
No trial information availableReadymode
No trial information availableRatings
Meets Requirements
9.5
46
9.2
129
Ease of Use
9.3
45
9.0
142
Ease of Setup
8.9
35
8.7
130
Ease of Admin
9.1
30
9.0
65
Quality of Support
9.8
45
9.3
128
Has the product been a good partner in doing business?
9.5
31
9.5
64
Product Direction (% positive)
9.5
43
9.4
127
Features by Category
Integrated Workflows
Not enough data
9.2
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
8.3
7
Not enough data
9.3
5
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.4
29
|
Verified
9.0
70
9.6
28
|
Verified
9.3
71
10.0
5
Not enough data
Agent Tools
9.4
28
|
Verified
8.8
60
9.3
29
|
Verified
9.1
70
9.3
30
|
Verified
9.5
72
Automation
9.2
28
|
Verified
8.9
62
9.1
28
|
Verified
8.8
54
9.3
30
|
Verified
8.5
61
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.9
15
|
Verified
8.9
34
7.5
12
9.2
35
8.3
12
8.7
33
8.3
15
|
Verified
8.7
21
8.1
13
9.2
28
Generative AI
6.4
7
9.5
7
Functions
8.7
17
|
Verified
9.0
29
9.0
17
9.3
23
9.0
16
|
Verified
9.1
25
Feature Not Available
9.0
24
9.9
14
|
Verified
9.5
28
9.2
15
|
Verified
9.3
19
9.1
15
|
Verified
9.3
24
9.0
12
9.4
26
Agentic AI - Contact Center
7.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
17
|
Verified
9.2
33
9.4
17
|
Verified
9.5
34
9.5
17
|
Verified
9.0
31
9.2
15
|
Verified
9.2
25
9.2
13
9.0
21
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Feature Not Available
Not enough data
8.8
23
Not enough data
9.0
26
Not enough data
9.1
28
Not enough data
9.3
25
Not enough data
9.2
21
Not enough data
9.3
26
Generative AI
Not enough data
8.2
12
Workforce Management
Not enough data
9.4
26
Not enough data
9.0
25
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.5
25
Not enough data
9.3
25
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallTools and Readymode are categorized as Contact Center, Outbound Call Tracking, Call Center Infrastructure (CCI), and Auto Dialer
Unique Categories
CallTools is categorized as VoIP Providers
Readymode is categorized as Sales Engagement and Call Compliance
Reviews
Reviewers' Company Size
CallTools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Readymode
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
52.3%
Financial Services
7.7%
Marketing and Advertising
4.6%
Construction
4.6%
Consulting
3.1%
Other
27.7%
Real Estate
29.8%
Marketing and Advertising
9.3%
Telecommunications
3.3%
Publishing
3.3%
Internet
3.3%
Other
51.0%
Alternatives
Discussions
CallTools has no discussions with answers
Why does Round numbers of Leads under Campaigns is different compared to the numbers appearing when you're customizing your Playlist and clicking on the Times Called.
1 Comment
SB
Hi Josie!
Thanks for your question!
The answer is that the Round is the dialing round for the lead file. It will take the lead from the file that has...Read more
Does anyone have a standard way to get around the channel-list permanent association
1 Comment
SB
Thank you for your question. There are multiple ways you can use the channel lists that may vary depending on your intended use. Please reach out to...Read more
How much is XenCall a month?
1 Comment
SB
Hello,
Please refer to our pricing page on the website for pricing information. https://readymode.com/demo/pricing/
Feel free to reach out to...Read more
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