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At a Glance
Market Segments
Mid-Market (57.9% of reviews)
Mid-Market (45.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
Bridge
Star Rating
(381)4.2 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansCresta
Star Rating
(43)4.2 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CrestaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bridge excels in maintaining records and supporting educational growth, with users appreciating its ability to track learner engagement and compliance effectively. This feature is particularly valuable for organizations focused on training and development.
- Users say that Cresta's real-time coaching significantly boosts productivity, especially for mid-level representatives. The platform provides immediate prompts to enhance conversations, which helps teams improve without waiting for post-call reviews, making it a strong choice for performance-driven environments.
- Reviewers mention that Bridge is notably easy to use, with one user highlighting how it simplifies the creation of learning content by consolidating necessary tools in one place. This ease of use is a major advantage for teams looking to streamline their training processes.
- According to verified reviews, Cresta offers quick turnaround times for support and feature implementation, which users find beneficial. This responsiveness can be crucial for teams needing to adapt quickly to changing business needs or to resolve issues efficiently.
- G2 reviewers highlight that while both platforms have similar star ratings, Bridge has a significantly higher number of reviews, indicating a broader user base and potentially more reliable insights into its performance and user satisfaction over time.
- Users report that while Bridge provides solid support for in-depth training during work hours, Cresta's AI-driven insights and suggestions enhance user experience by providing real-time assistance, making it a compelling option for teams focused on immediate performance improvement.
Pricing
Entry-Level Pricing
Bridge
Learn Suite
Contact Us
Per Year
Create, catalog, deliver and measure training programs for employees, customers and partners.
- Course Authoring
- Journeys
- Checkpoints
Cresta
No pricing availableFree Trial
Bridge
No trial information availableCresta
No trial information availableRatings
Meets Requirements
8.0
295
8.4
31
Ease of Use
8.7
298
9.1
31
Ease of Setup
8.6
238
8.0
10
Ease of Admin
8.5
242
8.7
10
Quality of Support
8.5
264
8.8
31
Has the product been a good partner in doing business?
8.7
233
10.0
9
Product Direction (% positive)
7.9
286
8.3
28
Features by Category
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
7.5
158
|
Verified
Not enough data
8.0
170
|
Verified
Not enough data
7.5
49
|
Verified
Not enough data
7.4
170
|
Verified
Not enough data
7.8
158
|
Verified
Not enough data
8.1
159
|
Verified
Not enough data
7.4
153
|
Verified
Not enough data
Generative AI
4.0
17
Not enough data
4.5
17
Not enough data
4.4
17
Not enough data
Platform Basics
7.5
34
Not enough data
7.4
30
Not enough data
8.9
35
Not enough data
Platform Content
8.5
33
Not enough data
7.9
34
Not enough data
8.0
35
Not enough data
Platform Additional Functionality
8.2
35
Not enough data
8.1
30
Not enough data
6.6
31
Not enough data
7.3
33
Not enough data
7.1
25
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Process Automation
7.9
12
Not enough data
8.5
13
Not enough data
6.9
13
Not enough data
8.3
13
Not enough data
7.1
13
Not enough data
6.3
12
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance reviews
7.2
24
|
Verified
Not enough data
6.7
23
|
Verified
Not enough data
7.2
26
|
Verified
Not enough data
Goals
8.0
24
|
Verified
Not enough data
7.6
24
|
Verified
Not enough data
Feedback
7.8
24
|
Verified
Not enough data
7.4
24
|
Verified
Not enough data
8.0
24
|
Verified
Not enough data
6.8
22
Not enough data
Data
7.1
23
|
Verified
Not enough data
7.9
23
|
Verified
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
6.9
26
|
Verified
Not enough data
6.6
25
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.7
26
|
Verified
Not enough data
5.9
22
|
Verified
Not enough data
Course Management
5.4
25
Not enough data
7.6
26
|
Verified
Not enough data
7.3
25
|
Verified
Not enough data
8.3
26
|
Verified
Not enough data
7.2
25
|
Verified
Not enough data
Platform
7.7
26
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Onboarding
7.3
27
|
Verified
Not enough data
6.9
25
|
Verified
Not enough data
7.5
26
|
Verified
Not enough data
Generative AI
3.3
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
7.6
22
|
Verified
8.1
24
7.2
23
|
Verified
8.7
22
6.8
18
|
Verified
Feature Not Available
6.7
18
|
Verified
Feature Not Available
Feedback
7.8
17
|
Verified
8.7
22
7.4
13
|
Verified
8.5
19
Feature Not Available
9.0
19
7.3
14
|
Verified
8.6
19
8.0
15
|
Verified
8.9
20
7.5
16
|
Verified
8.1
19
Feature Not Available
8.4
17
Generative AI
Not enough data
Not enough data
Course Authoring
7.5
170
Not enough data
6.3
110
Not enough data
7.5
168
Not enough data
7.2
140
Not enough data
Course Delivery
7.9
167
Not enough data
8.1
175
Not enough data
7.8
154
Not enough data
Course Management
5.2
133
Not enough data
7.7
154
Not enough data
7.3
147
Not enough data
7.9
126
Not enough data
LMS Marketplace
5.9
104
Not enough data
6.6
115
Not enough data
6.1
99
Not enough data
Interface
7.8
149
Not enough data
6.6
109
Not enough data
Training & eLearning
7.5
158
|
Verified
Not enough data
8.0
170
|
Verified
Not enough data
7.4
170
|
Verified
Not enough data
7.4
134
Not enough data
7.8
158
|
Verified
Not enough data
8.1
159
|
Verified
Not enough data
7.4
153
|
Verified
Not enough data
Generative AI
4.8
55
Not enough data
4.8
54
Not enough data
4.8
54
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.6
40
Not enough data
8.1
47
Not enough data
7.6
40
Not enough data
Platform Content
7.1
38
Not enough data
6.8
39
Not enough data
7.7
38
Not enough data
6.0
35
Not enough data
Platform Additional Functionality
7.5
37
Not enough data
7.7
38
Not enough data
6.0
37
Not enough data
6.4
36
Not enough data
Platform
7.0
192
Not enough data
7.3
156
Not enough data
7.0
143
Not enough data
8.1
204
Not enough data
8.2
195
Not enough data
8.0
180
Not enough data
7.2
191
Not enough data
7.6
194
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.0
192
Not enough data
7.3
156
Not enough data
7.0
143
Not enough data
8.1
204
Not enough data
8.2
195
Not enough data
8.0
180
Not enough data
7.2
191
Not enough data
7.6
194
Not enough data
Categories
Categories
Shared Categories
Bridge and Cresta are categorized as Sales Coaching
Unique Categories
Reviews
Reviewers' Company Size
Bridge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cresta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
8.9%
Education Management
8.6%
Information Technology and Services
6.4%
Financial Services
6.1%
Computer Software
5.8%
Other
64.3%
Leisure, Travel & Tourism
21.4%
Hospitality
21.4%
Telecommunications
9.5%
Marketing and Advertising
7.1%
Information Technology and Services
7.1%
Other
33.3%
Discussions
Why can't we get basic improvements (like a drop down calendar to choose a specific due date for a course) as promised?
2 Comments
RN
Instructure is being sold. I'm not sure if the sale has been finalized but the layoff of 100 employees a couple of months ago is an indication of changes...Read more
What is the best way to collect overall data regarding the courses?
1 Comment
WD
If you are an account administrator you will have access to the insights app alongside learner & author. From there you can click on "deep dive" which will...Read more
Have you used webhooks or API call to pull reports? if yes, what other software did you use?
1 Comment
RN
We have not, unfortunately. At first, this was not an issue and I knew it wouldn't. However, we have grown significantly since we purchased Bridge and we are...Read more
Cresta has no discussions with answers
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