G2 reviewers report that Datto RMM excels in overall user satisfaction, boasting a significantly higher score compared to BlackBerry UEM. Users appreciate its intuitive features, such as the ability to create scripts and deploy them across multiple sites, which enhances operational efficiency.
According to verified reviews, Datto RMM's implementation process is praised for its ease, with many users highlighting the straightforward onboarding experience. In contrast, BlackBerry UEM faces challenges in this area, with some users noting that setup can be more cumbersome.
Users say that Datto RMM provides a robust level of administration, making it easier to manage numerous devices effectively. This capability is particularly beneficial for small businesses, which make up a large portion of its user base, while BlackBerry UEM, primarily used in enterprise settings, may not cater as well to smaller operations.
Reviewers mention that Datto RMM's quality of support is a strong point, with many users feeling well-supported in their endeavors. In comparison, BlackBerry UEM's support is viewed as adequate but not as responsive, which can be a drawback for users needing immediate assistance.
According to recent feedback, BlackBerry UEM shines in its user-friendly interface and security features, making it a solid choice for organizations focused on document protection and accessibility across devices. However, it lacks the same level of positive user sentiment as Datto RMM, which is reflected in its lower overall ratings.
G2 reviewers highlight that Datto RMM's product direction is viewed positively, with users feeling confident in its future developments. Conversely, BlackBerry UEM's product direction has received mixed reviews, indicating some uncertainty among users about its ongoing evolution and feature enhancements.
Pricing
Entry-Level Pricing
BlackBerry UEM
No pricing available
Datto RMM
No pricing available
Free Trial
BlackBerry UEM
No trial information available
Datto RMM
Free Trial is available
Ratings
Meets Requirements
8.2
306
8.9
660
Ease of Use
8.0
309
8.9
714
Ease of Setup
7.5
67
8.7
623
Ease of Admin
7.8
63
8.9
502
Quality of Support
7.9
275
8.4
597
Has the product been a good partner in doing business?
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
What is datto RMM used for?
2 Comments
TL
datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to...Read more
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