NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
As networks grow in complexity and scale to thousands or tens of thousands of devices, IT service providers need powerful tools to help them keep up. N-able N-central gives you that power.
Combined PSA + RMM + Remote Access in one Intuitive* Dashboard
Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits. Featuring unified OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment with no VPN needed, it enables autonomous endpoint management that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC and ISO 7001. The company is founder-led by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.
Powerful, flexible, and scalable remote monitoring and management tool for IT service providers and MSPs, available through either cloud or on-premises delivery. N-able Remote Monitoring & Management empowers you to manage, monitor and secure your network from within a unified web-based console. This RMM offers a comprehensive suite of best-in-class security services delivered as part of a single integrated platform.
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
According to G2 data, Datto RMM holds a strong position with an average rating of 4.5/5 across 760 reviews, while NinjaOne leads slightly with a 4.7/5 rating from 4,308 reviews. NinjaOne outperforms Datto RMM by 0.3 points in Usability (9.1 vs 8.8), 0.4 points in Ease of Setup (9.1 vs 8.7), 0.2 points in Ease of Admin (9.1 vs 8.9), 0.7 points in Support (9.1 vs 8.4), and 0.4 points in Ease of Doing Business With (9.4 vs 9.0). Both platforms excel in automation, remote access, patch management, and integrations, but NinjaOne has a larger volume of positive mentions in Ease of Use (1,373 vs 85) and Remote Access (867 vs 36). User sentiment highlights Datto RMM's strengths in automation, remote access, integrations, and ease of use, with 85 mentions of ease of use and 58 of automation. NinjaOne is praised for its intuitive UI, reliability, and customer support, with 1,373 mentions of ease of use and 733 of customer support. Overall, NinjaOne offers a more modern, faster, and user-friendly experience with stronger support and broader adoption, while Datto RMM provides robust automation and integration capabilities with a slightly steeper learning curve and occasional performance issues. NinjaOne's higher scores in key usability and support dimensions reflect its appeal for organizations prioritizing ease and responsiveness.
The best alternatives to Datto RMM based on G2 user reviews and ratings include NinjaOne (4.7/5 with 4,308 reviews), TeamViewer (4.5/5 with 3,967 reviews), and Atera (4.6/5 with 1,164 reviews). These platforms offer comprehensive RMM capabilities with strong automation, remote access, and patch management features, often praised for ease of use, reliable performance, and integrated support tools.
Datto RMM users report missing features such as more intuitive and modernized UI workflows, improved remote access speed and reliability, enhanced scripting flexibility, better network monitoring for infrastructure devices, and more seamless integrations with third-party tools, especially for Mac environments and advanced automation.
Reviewers recommend NinjaOne for its intuitive interface, fast remote access, and robust automation that simplifies endpoint management. TeamViewer is favored for its cross-platform remote support, fast connection times, and secure file transfer capabilities. Atera is highlighted for its all-in-one platform combining RMM, ticketing, and automation with transparent per-technician pricing, making it efficient for MSPs and IT teams. Additionally, Action1 is recommended for its focused, cloud-native patch management with a free tier for 200 endpoints, offering excellent value and ease of deployment.
Users choose NinjaOne over Datto RMM primarily for its superior ease of use and faster setup, reflected in its 9.1 Ease of Setup and 9.1 Ease of Admin scores compared to Datto's 8.7 and 8.9 respectively. NinjaOne's intuitive, clean user interface and streamlined workflows enable IT teams to onboard and manage endpoints more efficiently, as supported by 1,373 mentions of ease of use and 867 mentions of remote access. Additionally, NinjaOne offers more responsive and accessible customer support, with a 9.1 Support score versus Datto's 8.4, and 733 mentions praising its support responsiveness. Users appreciate NinjaOne's reliable automation and patch management features, which reduce manual tasks and improve operational efficiency. The platform's integration capabilities and centralized management further enhance productivity. NinjaOne also benefits from a larger user base and more frequent positive feedback on performance and stability, making it a preferred choice for organizations seeking a modern, scalable RMM solution with strong support and usability. These factors collectively drive users to select NinjaOne for improved efficiency, faster deployment, and better overall user experience compared to Datto RMM.