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At a Glance
Market Segments
Enterprise (56.6% of reviews)
Small-Business (59.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Betterworks
Star Rating
(217)4.4 out of 5
Market Segments
Enterprise (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BetterworksTriNet
Star Rating
(752)4.0 out of 5
Market Segments
Small-Business (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TriNet excels in "Compliance" with a score of 8.4, while Betterworks shines in "Quality of Support" with a notable score of 9.1, indicating that users find Betterworks more responsive and helpful when issues arise.
- Reviewers mention that TriNet's "Ease of Setup" is rated at 8.0, which some users find slightly cumbersome compared to Betterworks' higher score of 8.8, suggesting a more user-friendly onboarding experience with Betterworks.
- G2 users highlight that Betterworks offers superior "Customizable Forms" for performance reviews, scoring 9.3, while TriNet's score of 7.8 indicates less flexibility, which may limit customization for user-specific needs.
- Users on G2 report that TriNet's "Employee Self Service" web portal scores 8.6, providing a solid experience, but Betterworks' mobile support at 8.4 is noted for its convenience, making it easier for users to access features on the go.
- Reviewers mention that TriNet's "Expense Management" feature scores lower at 6.8, which some users find lacking in functionality, while Betterworks' "Employee Reimbursement" feature scores 8.6, indicating a more efficient process for handling expenses.
- Users say that Betterworks' "Goal-Setting" feature is rated at 9.2, significantly higher than TriNet's score of 7.6, suggesting that Betterworks provides a more robust framework for setting and tracking organizational goals.
Pricing
Entry-Level Pricing
Betterworks
No pricing availableTriNet
No pricing availableFree Trial
Betterworks
No trial information availableTriNet
No trial information availableRatings
Meets Requirements
8.7
184
8.4
650
Ease of Use
8.6
186
8.2
656
Ease of Setup
8.7
65
8.0
407
Ease of Admin
8.7
58
8.3
448
Quality of Support
9.1
142
8.0
605
Has the product been a good partner in doing business?
9.2
58
8.3
448
Product Direction (% positive)
8.7
175
7.2
644
Features by Category
Core HR
Not enough data
8.0
259
Not enough data
7.8
258
Not enough data
6.5
164
Not enough data
7.7
223
Not enough data
8.4
266
Not enough data
8.6
312
Generative AI
Not enough data
6.4
61
Platform
7.3
36
6.7
225
7.9
23
6.6
163
7.8
17
6.6
156
8.0
41
8.2
287
9.2
38
8.1
280
8.6
36
7.9
226
8.0
42
7.6
290
8.4
37
8.1
290
Expense Reports
Not enough data
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Employee Self Service
Not enough data
8.6
412
|
Verified
Not enough data
8.3
399
|
Verified
Not enough data
8.2
308
|
Verified
Administration
Not enough data
8.7
383
|
Verified
Not enough data
7.8
324
|
Verified
Not enough data
9.3
407
|
Verified
Not enough data
7.6
237
|
Verified
Not enough data
8.8
363
|
Verified
Not enough data
8.0
221
|
Verified
Not enough data
8.5
299
|
Verified
Not enough data
8.5
309
|
Verified
Not enough data
8.7
328
|
Verified
Taxes
Not enough data
8.6
355
|
Verified
Not enough data
8.6
328
|
Verified
Not enough data
8.7
318
|
Verified
Integration
Not enough data
7.1
191
|
Verified
Not enough data
7.2
191
|
Verified
Not enough data
7.2
184
|
Verified
Not enough data
7.6
217
|
Verified
Platform
Not enough data
7.9
383
|
Verified
Not enough data
8.3
379
|
Verified
Not enough data
8.5
379
|
Verified
Not enough data
8.4
361
|
Verified
Compliance
Not enough data
8.2
160
Not enough data
7.4
104
Not enough data
7.8
120
Platform
Not enough data
8.0
162
Not enough data
7.7
149
Not enough data
8.3
167
Support
Not enough data
7.8
153
Not enough data
7.8
159
Not enough data
7.5
144
Not enough data
7.9
146
Not enough data
7.7
146
Not enough data
7.8
181
Not enough data
7.9
171
Communication
9.1
62
Not enough data
9.2
54
Not enough data
8.5
45
Not enough data
7.9
29
Not enough data
Goal Creation
8.8
59
Not enough data
9.1
67
Not enough data
Feature Not Available
Not enough data
9.1
57
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Feature Not Available
Not enough data
Not enough data
Not enough data
Performance reviews
8.5
36
|
Verified
7.9
30
|
Verified
9.1
35
|
Verified
7.9
31
|
Verified
9.0
42
|
Verified
7.7
29
|
Verified
Goals
9.2
48
|
Verified
7.5
30
|
Verified
9.0
46
|
Verified
6.9
28
|
Verified
Feedback
9.4
42
|
Verified
7.8
31
|
Verified
9.0
45
|
Verified
7.4
31
9.3
38
|
Verified
7.3
28
8.7
35
|
Verified
7.1
29
Data
8.0
39
|
Verified
7.7
34
|
Verified
8.7
39
|
Verified
7.5
33
|
Verified
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Platform Basics
8.6
23
Not enough data
8.5
29
Not enough data
8.3
15
Not enough data
Platform Content
8.9
27
Not enough data
8.5
23
Not enough data
9.0
25
Not enough data
8.4
16
Not enough data
Platform Additional Functionality
9.1
22
Not enough data
9.0
25
Not enough data
9.1
26
Not enough data
9.0
21
Not enough data
Platform
7.3
36
6.7
225
7.9
23
6.6
163
7.8
17
6.6
156
8.0
41
8.2
287
9.2
38
8.1
280
8.6
36
7.9
226
8.0
42
7.6
290
8.4
37
8.1
290
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.8
115
Not enough data
7.3
94
Not enough data
7.3
76
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
104
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Categories
Categories
Shared Categories
Betterworks and TriNet are categorized as Performance Management
Unique Categories
Betterworks is categorized as Objectives and Key Results (OKR) and Employee Engagement
TriNet is categorized as Global Employment Platforms (GEP), PEO Providers, Time Tracking, Core HR, Payroll, and Expense Management
Reviews
Reviewers' Company Size
Betterworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.8%
Information Technology and Services
10.8%
Financial Services
7.5%
Internet
5.7%
Electrical/Electronic Manufacturing
5.7%
Other
58.5%
Information Technology and Services
12.0%
Computer Software
11.9%
Non-Profit Organization Management
6.0%
Financial Services
5.9%
Marketing and Advertising
4.1%
Other
60.2%
Discussions
What is Betterworks used for?
1 Comment
KT
Annual performance evaluation, peer feedback collection, career development planning.Read more
Betterworks has no more discussions with answers
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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