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Compare Betterworks and TriNet 
Featured Products
At a Glance
Market Segments
Enterprise (56.8% of reviews)
Small-Business (59.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Betterworks
Star Rating
(219)4.4 out of 5
Market Segments
Enterprise (56.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BetterworksTriNet
Star Rating
(775)4.0 out of 5
Market Segments
Small-Business (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TriNet excels in providing a comprehensive platform for managing the entire employee lifecycle, from onboarding to offboarding. Users appreciate the efficiency of payroll processing and the robust employee benefits, highlighting the self-service tools that empower employees to manage their own information.
- Users say that Betterworks stands out for its user-friendly interface and customization options, allowing teams to tailor performance templates and feedback conversations. Reviewers have noted the ease of setting up workflows, which can be managed by administrators, making it accessible for various organizational needs.
- According to verified reviews, TriNet's customer support is a significant strength, with users praising the chat support feature that connects them to real people for immediate assistance. This responsiveness is a key factor for those who value quick resolutions to their queries.
- Reviewers mention that Betterworks shines in goal-setting and continuous feedback capabilities, making it easier for teams to track progress and align objectives with business needs. Users have expressed satisfaction with the platform's ability to facilitate recognition and maintain engagement through regular check-ins.
- G2 reviewers highlight that while TriNet has a solid overall rating, it faces challenges in areas like customization and integration, with some users noting that it can struggle to meet specific workflow requirements. This may be a consideration for organizations with unique needs.
- Users report that Betterworks has a slight edge in support quality and product direction, with higher ratings for its ability to adapt and evolve based on user feedback. This responsiveness to user needs is reflected in the platform's continuous updates and improvements, which many find beneficial for their performance management processes.
Pricing
Entry-Level Pricing
Betterworks
No pricing availableTriNet
No pricing availableFree Trial
Betterworks
No trial information availableTriNet
No trial information availableRatings
Meets Requirements
8.7
185
8.4
664
Ease of Use
8.6
187
8.2
670
Ease of Setup
8.8
66
7.9
419
Ease of Admin
8.7
58
8.2
457
Quality of Support
9.1
143
8.0
619
Has the product been a good partner in doing business?
9.2
58
8.2
457
Product Direction (% positive)
8.7
176
7.3
659
Features by Category
Core HR
Not enough data
8.0
260
Not enough data
7.8
265
Not enough data
6.5
165
Not enough data
7.7
225
Not enough data
8.4
272
Not enough data
8.6
319
Generative AI
Not enough data
6.3
62
Platform
7.2
35
6.7
226
7.8
22
6.6
164
7.7
16
6.6
157
8.0
40
8.1
291
9.1
37
8.1
282
8.5
35
7.9
227
7.9
41
7.6
292
8.4
36
8.1
292
Expense Reports
Not enough data
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Employee Self Service
Not enough data
8.6
412
|
Verified
Not enough data
8.3
399
|
Verified
Not enough data
8.2
308
|
Verified
Administration
Not enough data
8.7
385
|
Verified
Not enough data
7.8
324
|
Verified
Not enough data
9.3
407
|
Verified
Not enough data
7.6
237
|
Verified
Not enough data
8.8
363
|
Verified
Not enough data
8.0
221
|
Verified
Not enough data
8.5
299
|
Verified
Not enough data
8.5
309
|
Verified
Not enough data
8.7
328
|
Verified
Taxes
Not enough data
8.6
355
|
Verified
Not enough data
8.6
328
|
Verified
Not enough data
8.7
318
|
Verified
Integration
Not enough data
7.1
191
|
Verified
Not enough data
7.2
191
|
Verified
Not enough data
7.2
184
|
Verified
Not enough data
7.6
217
|
Verified
Platform
Not enough data
7.9
383
|
Verified
Not enough data
8.3
379
|
Verified
Not enough data
8.5
379
|
Verified
Not enough data
8.4
361
|
Verified
Compliance
Not enough data
8.1
161
Not enough data
7.3
105
Not enough data
7.8
121
Platform
Not enough data
7.9
166
Not enough data
7.7
151
Not enough data
8.3
172
Support
Not enough data
7.8
154
Not enough data
7.7
160
Not enough data
7.5
146
Not enough data
7.9
147
Not enough data
7.7
147
Not enough data
7.8
184
Not enough data
7.9
173
Communication
9.1
61
Not enough data
9.2
53
Not enough data
8.4
44
Not enough data
7.8
28
Not enough data
Goal Creation
8.8
58
Not enough data
9.1
66
Not enough data
Feature Not Available
Not enough data
9.0
56
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Feature Not Available
Not enough data
Not enough data
Not enough data
Performance reviews
8.5
35
|
Verified
7.9
30
|
Verified
9.1
35
|
Verified
7.9
31
|
Verified
8.9
41
|
Verified
7.7
29
|
Verified
Goals
9.2
48
|
Verified
7.5
30
|
Verified
9.0
47
|
Verified
6.9
28
|
Verified
Feedback
9.4
42
|
Verified
7.8
31
|
Verified
9.0
44
|
Verified
7.4
31
9.3
38
|
Verified
7.3
28
8.7
34
|
Verified
7.1
29
Data
7.9
38
|
Verified
7.7
34
|
Verified
8.6
38
|
Verified
7.5
33
|
Verified
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Platform Basics
8.6
22
Not enough data
8.5
28
Not enough data
8.3
15
Not enough data
Platform Content
8.8
26
Not enough data
8.4
22
Not enough data
9.0
24
Not enough data
8.3
15
Not enough data
Platform Additional Functionality
9.0
21
Not enough data
9.0
24
Not enough data
9.1
25
Not enough data
9.0
20
Not enough data
Platform
7.2
35
6.7
226
7.8
22
6.6
164
7.7
16
6.6
157
8.0
40
8.1
291
9.1
37
8.1
282
8.5
35
7.9
227
7.9
41
7.6
292
8.4
36
8.1
292
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.8
115
Not enough data
7.3
94
Not enough data
7.3
76
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
104
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Categories
Categories
Shared Categories
Betterworks and TriNet are categorized as Performance Management
Unique Categories
Betterworks is categorized as Objectives and Key Results (OKR) and Employee Engagement
TriNet is categorized as Global Employment Platforms (GEP), PEO Providers, Time Tracking, Core HR, Payroll, and Expense Management
Reviews
Reviewers' Company Size
Betterworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.3%
Information Technology and Services
10.8%
Financial Services
7.5%
Internet
5.6%
Electrical/Electronic Manufacturing
5.6%
Other
59.2%
Information Technology and Services
11.8%
Computer Software
11.8%
Non-Profit Organization Management
6.1%
Financial Services
5.9%
Marketing and Advertising
4.0%
Other
60.4%
Discussions
What is Betterworks used for?
1 Comment
KT
Annual performance evaluation, peer feedback collection, career development planning.Read more
Betterworks has no more discussions with answers
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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