Compare Azure DevTest Labs and UserTesting 
At a Glance
Market Segments
Enterprise (52.6% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Azure DevTest Labs
Star Rating
(20)4.5 out of 5
Market Segments
Enterprise (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Azure DevTest LabsUserTesting
Star Rating
(787)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its "Test Feedback" feature, scoring 8.6, which reviewers mention provides comprehensive insights into user interactions, while Azure DevTest Labs, with a score of 8.3, is noted for its "Test Variety" but lacks the depth of feedback that UserTesting offers.
- Reviewers mention that UserTesting's "Survey Management" capabilities, particularly the "Survey Builder" scoring 5.8, could be improved, whereas Azure DevTest Labs shines with a higher score of 8.2 in "Survey Deployment," indicating a more robust system for distributing surveys effectively.
- G2 users highlight UserTesting's "Quality of Support" with a score of 9.0, stating that the support team is responsive and helpful, while Azure DevTest Labs, with a score of 8.8, is also praised but does not reach the same level of user satisfaction in support responsiveness.
- Users on G2 report that UserTesting's "Feedback Collection" feature scores 8.6, which reviewers say allows for diverse methods of gathering user insights, while Azure DevTest Labs, although strong in "Device Responsiveness" with a score of 8.4, does not offer the same variety in feedback collection methods.
- Reviewers mention that UserTesting's "Generative AI" capabilities, particularly in "AI Text Generation" scoring 7.0, are useful but could be enhanced, while Azure DevTest Labs, with a score of 6.6 in "AI Text Summarization," is seen as less effective in this area, indicating a potential gap in AI-driven features.
- Users say that UserTesting's "Participant Selection" feature, scoring 8.1, is effective for targeting specific demographics, while Azure DevTest Labs, with a lower score of 7.2 in "On-Site" participant selection, is noted for having less flexibility in recruiting participants for testing.
Pricing
Entry-Level Pricing
Azure DevTest Labs
No pricing availableUserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Azure DevTest Labs
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
9.2
17
8.6
600
Ease of Use
8.7
17
8.4
631
Ease of Setup
7.6
7
8.6
297
Ease of Admin
8.9
6
8.7
231
Quality of Support
8.4
15
9.0
523
Has the product been a good partner in doing business?
9.2
6
8.8
226
Product Direction (% positive)
9.4
18
8.1
590
Features by Category
User Response Methods
Not enough data
7.5
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
352
|
Verified
Participant Selection
Not enough data
7.4
126
Not enough data
5.5
81
Not enough data
6.9
107
Not enough data
8.2
374
|
Verified
Insights
Not enough data
7.7
345
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
313
|
Verified
Generative AI
Not enough data
6.6
84
Feedback Source
Not enough data
8.0
114
Not enough data
8.4
131
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
159
Not enough data
8.2
177
Not enough data
8.2
162
Insights
Not enough data
Feature Not Available
Not enough data
7.3
162
Not enough data
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Azure DevTest Labs and UserTesting share no categories
Unique Categories
Azure DevTest Labs is categorized as Software Testing
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Azure DevTest Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.5%
Information Technology and Services
10.5%
Computer Software
10.5%
Computer & Network Security
10.5%
Staffing and Recruiting
5.3%
Other
52.6%
Financial Services
10.3%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
Azure DevTest Labs has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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