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Automation Anywhere
Automation Anywhere
(5,543)
4.5 out of 5
Automation Anywhere
By Automation Anywhere
WalkMe
WalkMe
(528)
4.5 out of 5
WalkMe
By SAP
Optimized for quick response
At a Glance
Automation Anywhere
Automation Anywhere
Star Rating
(5,543)4.5 out of 5
Market Segments
Enterprise (56.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Automation Anywhere
WalkMe
WalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMe
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that WalkMe excels in its Click Tracking feature, scoring 9.0, which allows for detailed insights into user interactions, while Automation Anywhere's tracking capabilities are less emphasized, leading to a more generalized user experience.
  • Reviewers mention that WalkMe's Visual Editor is user-friendly with a score of 8.7, making it easier for non-technical users to create automations, whereas Automation Anywhere's Ease of Bot Creation scores higher at 9.1, indicating a more robust but potentially complex setup for users.
  • G2 users highlight WalkMe's strong Process Library with a score of 9.4, which provides a comprehensive collection of pre-built processes, while Automation Anywhere also scores well in this area but emphasizes its Execution Management capabilities, scoring 9.3, which may appeal more to enterprises focused on operational efficiency.
  • Users on G2 report that WalkMe's Quality of Support is rated at 8.8, indicating a strong customer service experience, while Automation Anywhere's support is slightly lower at 8.7, suggesting that users may find WalkMe more responsive to their needs.
  • Reviewers mention that WalkMe's Mobile Access feature scores 8.8, allowing users to engage with the platform on-the-go, while Automation Anywhere's mobile capabilities are less emphasized, which could be a drawback for users needing flexibility.
  • Users say that Automation Anywhere shines in its Data Security features, scoring 9.1, which is crucial for enterprises handling sensitive information, while WalkMe's security features, although solid, do not emphasize this aspect as strongly, potentially making it less appealing for security-conscious organizations.
Pricing
Entry-Level Pricing
Automation Anywhere
No pricing available
WalkMe
No pricing available
Free Trial
Automation Anywhere
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
8.8
3,573
8.7
465
Ease of Use
8.9
3,588
8.3
473
Ease of Setup
8.3
1,465
8.1
382
Ease of Admin
8.4
1,417
8.3
360
Quality of Support
8.7
3,436
8.8
460
Has the product been a good partner in doing business?
8.7
1,388
8.9
358
Product Direction (% positive)
9.1
3,504
9.0
451
Features by Category
Mobile App AnalyticsHide 14 FeaturesShow 14 Features
Not enough data
8.1
22
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
8.3
337
User Analysis
Not enough data
7.9
286
Not enough data
8.1
320
User Support
Not enough data
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
266
Not enough data
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
45
Analytics - Digital Adoption Platform
Not enough data
8.6
45
Functions - Digital Adoption Platform
Not enough data
8.8
46
Not enough data
9.2
46
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
Robotic Process Automation (RPA)Hide 22 FeaturesShow 22 Features
8.8
3,864
Not enough data
Automation Building
8.7
2579
|
Verified
Not enough data
8.7
2610
|
Verified
Not enough data
8.5
2502
|
Verified
Not enough data
8.6
2568
|
Verified
Not enough data
8.6
2492
|
Verified
Not enough data
9.1
997
|
Verified
Not enough data
Bot Management & Execution
8.9
2560
|
Verified
Not enough data
8.7
2537
|
Verified
Not enough data
8.6
2488
|
Verified
Not enough data
8.7
2391
|
Verified
Not enough data
9.1
972
|
Verified
Not enough data
9.0
972
|
Verified
Not enough data
Intelligent Automation
8.6
964
|
Verified
Not enough data
8.6
906
|
Verified
Not enough data
8.6
864
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
9.0
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.0
21
Not enough data
8.8
21
Not enough data
8.9
22
Not enough data
Office 365 ManagementHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Office 365 Management
Not enough data
Not enough data
Knowledge BaseHide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure as a Service (IaaS)Hide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Infrastructure Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
9.9
8
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Master Data Management (MDM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Process MiningHide 17 FeaturesShow 17 Features
9.2
83
Not enough data
Process Management
9.3
81
Not enough data
9.3
80
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Process Analysis
9.4
80
Not enough data
9.2
80
Not enough data
9.4
80
Not enough data
Automation
9.4
80
Not enough data
9.2
79
Not enough data
Generative AI
8.7
25
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
9.2
24
Not enough data
Platform
9.3
23
Not enough data
8.6
22
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
9.3
23
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
Generative AI
8.3
7
Not enough data
Workforce Management
9.1
23
Not enough data
9.3
23
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
23
Not enough data
9.6
23
Not enough data
Customer Self-ServiceHide 17 FeaturesShow 17 Features
Not enough data
8.0
223
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Intelligent Document Processing (IDP)Hide 15 FeaturesShow 15 Features
8.6
57
Not enough data
Data Capture
8.6
56
Not enough data
8.5
56
Not enough data
Data Extraction
8.7
56
Not enough data
8.5
56
Not enough data
Data Validation
8.8
55
Not enough data
Workflow Automation
8.5
55
Not enough data
8.7
56
Not enough data
Document Management
8.7
55
Not enough data
8.4
56
Not enough data
Machine Learning
8.2
55
Not enough data
Natural Language Processing
8.1
55
Not enough data
Semantic Analysis
8.4
54
Not enough data
Data Integration
8.6
54
Not enough data
Security
8.7
56
Not enough data
8.8
56
Not enough data
Machine LearningHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agent BuildersHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Automation Platforms (BAPs)Hide 18 FeaturesShow 18 Features
9.1
10
Not enough data
Workflow Design & Orchestration
9.4
9
Not enough data
9.4
9
Not enough data
Integrations & Connectivity
9.3
9
Not enough data
8.3
9
Not enough data
Automation Execution & Intelligence
9.4
9
Not enough data
8.7
9
Not enough data
Development & Customization
9.4
9
Not enough data
8.9
9
Not enough data
Governance & Security
9.1
9
Not enough data
9.6
9
Not enough data
Reporting & Analytics
8.5
9
Not enough data
9.4
9
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
8.6
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Observability SoftwareHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SAP StoreHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI OrchestrationHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Low-Code Development PlatformsHide 14 FeaturesShow 14 Features
8.7
26
Not enough data
Application Design
8.2
22
Not enough data
8.9
22
Not enough data
8.3
22
Not enough data
8.7
22
Not enough data
8.4
22
Not enough data
Data Control
8.6
22
Not enough data
8.3
22
Not enough data
8.6
22
Not enough data
Publishing
8.3
22
Not enough data
8.7
22
Not enough data
8.1
22
Not enough data
Agentic AI - Low-Code Development Platforms
8.8
11
Not enough data
9.7
10
Not enough data
8.8
10
Not enough data
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile AnalyticsHide 5 FeaturesShow 5 Features
Not enough data
8.2
19
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Mobile App OptimizationHide 15 FeaturesShow 15 Features
Not enough data
8.2
26
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Automation Anywhere
Automation Anywhere
WalkMe
WalkMe
Automation Anywhere and WalkMe share no categories
Unique Categories
Automation Anywhere
WalkMe
Reviews
Reviewers' Company Size
Automation Anywhere
Automation Anywhere
Small-Business(50 or fewer emp.)
21.1%
Mid-Market(51-1000 emp.)
22.5%
Enterprise(> 1000 emp.)
56.5%
WalkMe
WalkMe
Small-Business(50 or fewer emp.)
12.6%
Mid-Market(51-1000 emp.)
27.9%
Enterprise(> 1000 emp.)
59.6%
Reviewers' Industry
Automation Anywhere
Automation Anywhere
Information Technology and Services
29.5%
Computer Software
10.6%
Financial Services
6.5%
Banking
4.6%
Telecommunications
4.4%
Other
44.4%
WalkMe
WalkMe
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Alternatives
Automation Anywhere
Automation Anywhere Alternatives
UiPath Agentic Automation
UiPath Agentic Automation
Add UiPath Agentic Automation
Appian
Appian
Add Appian
SS&C Blue Prism Intelligent Automation Platform
SS&C Blue Prism Intelligent Automation Platform
Add SS&C Blue Prism Intelligent Automation Platform
Microsoft Power Automate
Microsoft Power Automate
Add Microsoft Power Automate
WalkMe
WalkMe Alternatives
Pendo
Pendo
Add Pendo
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Whatfix
Whatfix
Add Whatfix
Appcues
Appcues
Add Appcues
Discussions
Automation Anywhere
Automation Anywhere Discussions
Is there a convenient way for bots to read scanned PDF files?
10 Comments
Partha Protim P.
PP
It depends on the quality of the scanned docs. There are some high end tools like AA IQBOT. But even they will fail if the quality is not good enough. If the...Read more
What's the best way to extract data if Object Cloning isn't working?
5 Comments
Muneer R.
MR
If object cloning us not working for you please try OCR or IR. Read more
Sometimes when bot is running, I noticed that error screenshots as blank or black screen.Why?
5 Comments
VR
maybe internet slow. when the screen flickering the white screen appears, on that time screenshot will be takenRead more
See all discussions
WalkMe
WalkMe Discussions
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
Monty the Mongoose crying
WalkMe has no more discussions with answers
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Automation Anywhere
WalkMe
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