1. [Home](https://www.g2.com/) 2. ... 3. [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) 4. [WalkMe Discussions](https://www.g2.com/products/walkme/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c8de06f6b11c637307cd37422ee8c23/walkme.png "Product Avatar Image") ![Reward for good WalkMe reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/26897/medal.svg "Reward for good WalkMe reviews") ](/products/walkme/reviews) [ WalkMe ](/products/walkme/reviews) (564)4.5/5 WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously. Trusted by global leaders including IBM, Nestlé, ThermoFisher Scientific, and the U.S. federal government, WalkMe turns AI investments into business outcomes. Visit www.walkme.com. Show More * * * ### 72.0 Nps Score Already have WalkMe? ### All WalkMe Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is WalkMe used for? ](/discussions/what-is-walkme-used-for) What is WalkMe used for? [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ ServiceNow Marketplace Apps ](https://www.g2.com/tags/servicenow-marketplace-apps)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Mobile App Analytics Tools ](https://www.g2.com/tags/mobile-app-analytics-tools) [ Mobile App Optimization Software ](https://www.g2.com/tags/mobile-app-optimization-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WalkMe+questions+and+get+answers+from+expert+users+in+our+WalkMe+Discussions+section.&title=WalkMe+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WalkMe+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WalkMe+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss%0aAsk+WalkMe+questions+and+get+answers+from+expert+users+in+our+WalkMe+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WalkMe+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss%0aAsk+WalkMe+questions+and+get+answers+from+expert+users+in+our+WalkMe+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Elizabeth W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth W.") EW Loading... [Elizabeth W.](https://www.g2.com/users/adca108d-a590-4006-8bfa-2b94535347d6 "Elizabeth W.") • over 4 years ago Business Analyst - Capital Projects at JLL More Options - [ # What is the one greatest solution you have used WalkMe for? ](/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) What issue have you used WalkMe for that you were unable to use another platform to solve? How has it helped you optimize the user experience of your application? [ SAP Store Software ](https://www.g2.com/tags/sap-store-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Mobile App Optimization Software ](https://www.g2.com/tags/mobile-app-optimization-software)[ Mobile App Analytics Tools ](https://www.g2.com/tags/mobile-app-analytics-tools) [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ ServiceNow Marketplace Apps ](https://www.g2.com/tags/servicenow-marketplace-apps)[ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms) Show More * * * \<0\>0\>Upvotes 2 * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WalkMe+questions+and+get+answers+from+expert+users+in+our+WalkMe+Discussions+section.&title=WalkMe+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WalkMe+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WalkMe+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss%0aAsk+WalkMe+questions+and+get+answers+from+expert+users+in+our+WalkMe+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WalkMe+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss%0aAsk+WalkMe+questions+and+get+answers+from+expert+users+in+our+WalkMe+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/walkme/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "Product Avatar Image") ### Have you used WalkMe before? Answer a few questions to help the WalkMe community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwalkme%2Fdiscuss%3Fsmall_ask%3Dwalkme) No ## Top Contributors in WalkMe 1 ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Loading... ### [Heather W.](https://www.g2.com/users/4fb4beae-3d11-4bf1-88e0-f7ebbf926cf9 "Heather W.") Sr. Director Business Transformation- Digital Solutions 2 pts 2 ![Elizabeth W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth W.") EW Loading... ### [Elizabeth W.](https://www.g2.com/users/adca108d-a590-4006-8bfa-2b94535347d6 "Elizabeth W.") Business Analyst - Capital Projects 1 pt 3 TS Loading... ### [Timothy S.](https://www.g2.com/users/28bef263-090f-4cfb-a50b-1cf3eee1d1d9 "Timothy S.") Digital Sustainment Team Lead 1 pt