G2 reviewers report that Omnisend excels in user experience, with many users appreciating the intuitive design of its email templates. One user noted, "I find that Omnisend templates make it easy to use and they help me design useful emails to send," highlighting the platform's accessibility for small businesses.
Users say that Attentive stands out for its robust SMS marketing capabilities, receiving high praise for its personalization and automation features. A reviewer mentioned, "The personalization and automation features really make it a great service," indicating its effectiveness in reaching a wide audience.
According to verified reviews, Omnisend's customer support is frequently highlighted as a strong point, with users noting that "the customer support team was very helpful" and "always quick and helpful." This level of support can be crucial for businesses that need assistance during implementation.
Reviewers mention that while Attentive is easy to implement, its reporting analytics are particularly beneficial for users looking to track performance. One user stated, "I like the reporting analytics... and basically keeping track of what's working and what's not," showcasing its utility for data-driven marketing strategies.
Users report that Omnisend offers a smoother setup process compared to Attentive, with many finding it "fairly easy" to get started. This ease of setup can be a significant advantage for small businesses looking to quickly launch their marketing efforts.
G2 reviewers highlight that while both platforms are user-friendly, Omnisend's overall satisfaction ratings are higher, reflecting a more favorable experience for users. One user appreciated that "everything is straightforward without any complications," which contributes to a positive day-to-day usability experience.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Omnisend
Free
$0.00
Per Month
Best for starting businesses or for exploring Omnisend
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
Yes, it is SO much easier to use and integrate. It's a lot more user-friendly. Read more
Is there a way -like Drip tracking pixel- to track my Squarespace website activity in OMNISEND?
2 Comments
NB
If the activity you are referring to is: campaign tracking, conversion tracking, website visitor tracking. Then let me tell you that all these tracking...Read more
Omnichannel marketing
2 Comments
NC
Omnichannel marketing is a strategy that businesses use to create a seamless and integrated experience for customers across multiple channels, both online...Read more
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