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Atera
Atera
(1,038)
4.6 out of 5
Atera
By Atera
Optimized for quick response
ThreatDown
ThreatDown
(1,074)
4.6 out of 5
ThreatDown
By Malwarebytes
Optimized for quick response
At a Glance
Atera
Atera
Star Rating
(1,038)4.6 out of 5
Market Segments
Small-Business (61.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
ThreatDown
ThreatDown
Star Rating
(1,074)4.6 out of 5
Market Segments
Small-Business (47.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial 1 Device Per Year
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that both ThreatDown and Atera excel in their ease of setup, with users appreciating how quickly they can get started. However, ThreatDown users specifically highlight its intuitive installation process, stating it was "very easy to set up" and get running on their systems.
  • Users say that ThreatDown provides a robust security experience, likening it to a "digital bodyguard" that effectively scans for and neutralizes threats without impacting system performance. In contrast, Atera is praised for its centralized alert system, which helps users manage multiple endpoints efficiently, making it easier to stay ahead of potential issues.
  • Reviewers mention that ThreatDown's real-time alerts and intuitive dashboard are standout features, allowing teams to monitor threats and respond quickly. Atera, on the other hand, is noted for its ability to coordinate alerts and remote sessions in one place, which streamlines operations for users who previously had to juggle multiple tools.
  • According to verified reviews, both products have received high marks for user satisfaction, with each boasting a solid star rating of 4.6. However, ThreatDown's slightly higher score in meeting user requirements suggests it may align better with specific user needs, as indicated by its score of 9.2 compared to Atera's 8.8.
  • Users highlight that Atera's ticketing system is particularly helpful for managers and users alike, making it easier to track and follow up on issues. In contrast, ThreatDown's focus on security features like content filtering and DNS filtering is seen as a significant advantage for organizations prioritizing cybersecurity.
  • G2 reviewers note that while both products have a strong market presence, Atera has a larger volume of recent reviews, indicating a more active user base. This could suggest that Atera is more frequently updated and responsive to user feedback, which is crucial for ongoing software improvement.
Pricing
Entry-Level Pricing
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
ThreatDown
Endpoint Protection - 14 Day Trial
Free Trial
1 Device Per Year
Browse all 3 pricing plans
Free Trial
Atera
Free Trial is available
ThreatDown
Free Trial is available
Ratings
Meets Requirements
8.8
865
9.2
961
Ease of Use
9.2
931
9.3
970
Ease of Setup
9.1
783
9.2
732
Ease of Admin
9.0
587
9.1
698
Quality of Support
9.0
822
8.8
858
Has the product been a good partner in doing business?
9.2
580
9.1
677
Product Direction (% positive)
9.4
852
8.9
954
Features by Category
Help DeskHide 24 FeaturesShow 24 Features
8.0
335
Not enough data
Ticket and Case Management
8.6
303
Not enough data
8.6
302
Not enough data
8.5
301
Not enough data
8.3
292
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
292
Not enough data
8.1
286
Not enough data
Generative AI
7.2
235
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
31
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Communication Channels
8.2
288
Not enough data
8.7
287
Not enough data
8.1
282
Not enough data
6.4
268
Not enough data
6.2
265
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
306
Not enough data
8.2
309
Not enough data
8.5
305
Not enough data
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.0
175
Not enough data
Administration
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.9
152
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
145
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.3
667
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
597
|
Verified
Not enough data
8.3
80
Not enough data
8.0
73
Not enough data
Monitoring and Management
9.1
608
|
Verified
Not enough data
8.3
547
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.6
591
|
Verified
Not enough data
8.3
78
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
96
Not enough data
Service Management
9.1
595
|
Verified
Not enough data
8.7
85
Not enough data
8.7
104
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
87
Not enough data
7.5
79
Not enough data
7.8
79
Not enough data
7.6
79
Not enough data
7.8
79
Not enough data
7.5
81
Not enough data
7.4
79
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.5
33
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Network MonitoringHide 27 FeaturesShow 27 Features
8.1
304
Not enough data
Functionality
8.9
282
Not enough data
8.9
288
Not enough data
8.2
273
Not enough data
8.6
263
Not enough data
Monitoring - Network Monitoring
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Not enough data
Management
8.4
260
Not enough data
8.4
261
Not enough data
7.9
249
Not enough data
Analytics - Network Monitoring
8.2
34
Not enough data
8.0
34
Not enough data
Security - Network Monitoring
8.5
35
Not enough data
7.9
36
Not enough data
8.3
34
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
34
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Endpoint Protection PlatformsHide 12 FeaturesShow 12 Features
Not enough data
8.9
288
Administration
Not enough data
9.1
229
Not enough data
8.8
236
Not enough data
8.9
220
Not enough data
8.5
203
Not enough data
8.8
222
Functionality
Not enough data
8.9
212
Not enough data
8.9
213
Not enough data
9.0
246
Not enough data
9.6
261
Analysis
Not enough data
9.0
235
Not enough data
8.9
239
Not enough data
8.9
223
AIOps PlatformsHide 18 FeaturesShow 18 Features
7.8
14
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Asset ManagementHide 18 FeaturesShow 18 Features
7.9
234
Not enough data
Asset Inventory
8.8
225
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.5
10
Not enough data
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
7.8
467
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
382
Not enough data
9.0
440
Not enough data
8.2
421
Not enough data
8.2
440
Not enough data
Maintenance
8.9
440
Not enough data
7.8
390
Not enough data
Communication
Feature Not Available
Not enough data
6.1
363
Not enough data
6.1
356
Not enough data
6.9
367
Not enough data
Security
7.8
379
Not enough data
8.0
387
Not enough data
Device Support
7.4
390
Not enough data
8.2
394
Not enough data
8.2
392
Not enough data
Performance
8.2
425
Not enough data
Managed Detection and Response (MDR)Hide 10 FeaturesShow 10 Features
Not enough data
8.7
125
Platform Features
Not enough data
9.1
122
Not enough data
9.2
121
Not enough data
8.9
118
Not enough data
9.1
121
Not enough data
9.3
122
Not enough data
8.6
119
Not enough data
9.4
8
Automation Capabilities
Not enough data
9.1
120
Not enough data
9.1
121
Not enough data
5.3
5
AntivirusHide 2 FeaturesShow 2 Features
Not enough data
6.9
170
Generative AI
Not enough data
6.8
169
Not enough data
6.9
155
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.2
285
7.4
115
Generative AI
7.2
281
7.4
115
AI IT AgentsHide 16 FeaturesShow 16 Features
7.6
15
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.1
13
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Endpoint Detection & Response (EDR)Hide 1 FeatureShow 1 Feature
Not enough data
9.7
13
Services - Endpoint Detection & Response (EDR)
Not enough data
9.7
13
Service DeskHide 19 FeaturesShow 19 Features
8.2
231
Not enough data
Incident Management
8.4
210
Not enough data
8.5
213
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
211
Not enough data
8.4
208
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
208
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
8.4
84
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera
Atera
ThreatDown
ThreatDown
Atera and ThreatDown are categorized as Endpoint Management
Unique Categories
Atera
ThreatDown
Reviews
Reviewers' Company Size
Atera
Atera
Small-Business(50 or fewer emp.)
61.2%
Mid-Market(51-1000 emp.)
33.4%
Enterprise(> 1000 emp.)
5.4%
ThreatDown
ThreatDown
Small-Business(50 or fewer emp.)
47.0%
Mid-Market(51-1000 emp.)
41.1%
Enterprise(> 1000 emp.)
11.9%
Reviewers' Industry
Atera
Atera
Information Technology and Services
30.4%
Computer & Network Security
12.8%
Manufacturing
3.1%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.5%
ThreatDown
ThreatDown
Information Technology and Services
12.8%
Computer & Network Security
6.8%
Construction
4.6%
Computer Software
4.4%
Education Management
4.0%
Other
67.5%
Alternatives
Atera
Atera Alternatives
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ThreatDown
ThreatDown Alternatives
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Discussions
Atera
Atera Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
See all discussions
ThreatDown
ThreatDown Discussions
Is Malwarebytes enough for your computer to be 100% secure?
5 Comments
Surabhi P.
SP
Malware bytes Premium & End-Point Protection provides Protection from Viruses, Malware, Ransomware-type of malware, Adware,Spyware,Trojans, PUPs, PUMs,...Read more
What is malwarebytes tray application?
4 Comments
Nicolas G.
NG
You don't need any anti-virus/malware protection on your mac if it isn't too old? Read more
Using Malwarebytes EDR in a midsize company needs extra investment for web filter?
4 Comments
RH
The MB web detections works great against malware, but maybe for the midsize companies, instead for a perimeter investment besides the firewall, the MB can...Read more
See all discussions
Ask Atera a QuestionContact Atera
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Spotlight Categories

Add Product
Atera
Atera
Optimized for quick response
ThreatDown
ThreatDown
Optimized for quick response