Compare Atera and PDQ Deploy & Inventory 
At a Glance
Market Segments
Small-Business (58.6% of reviews)
Mid-Market (75.3% of reviews)
Entry-Level Pricing
Free Trial
$1,650.00
Atera
Star Rating
(1,121)4.6 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansPDQ Deploy & Inventory
Star Rating
(274)4.8 out of 5
Market Segments
Mid-Market (75.3% of reviews)
Pros & Cons
Entry-Level Pricing
$1,650.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in user experience, particularly highlighting its intuitive interface and customizable dashboard widgets. Users appreciate how easy it is to manage patching and tickets without needing a large team, making it a strong choice for small businesses.
- Users say that PDQ Deploy & Inventory shines in its automation capabilities, allowing IT teams to keep software up to date efficiently. Reviewers mention the ability to deploy applications quickly using IP addresses, which significantly reduces the workload for IT personnel.
- According to verified reviews, Atera's licensing structure is particularly favorable for managed service providers (MSPs), as it counts by technician rather than by endpoint. This flexibility allows businesses to grow without incurring excessive costs, a feature that many users find appealing.
- Reviewers mention that while PDQ Deploy & Inventory has a clean interface, it can be somewhat complex for new users. However, those who are familiar with the software appreciate the advanced options available for deploying applications and managing commands.
- G2 reviewers highlight that Atera's setup process is straightforward, with many users noting that the initial onboarding was quick and easy. This ease of setup is a significant advantage for small businesses looking to implement IT management solutions without extensive training.
- Users report that both products offer strong support, but PDQ Deploy & Inventory has a slight edge in quality of support ratings. Reviewers appreciate the responsiveness and helpfulness of the support team, which can be crucial for businesses that rely heavily on these tools for their IT operations.
Pricing
Entry-Level Pricing
Free Trial
Atera
Free Trial is available
PDQ Deploy & Inventory
Free Trial is available
Ratings
Meets Requirements
8.8
897
9.4
166
Ease of Use
9.2
998
9.4
168
Ease of Setup
9.2
850
9.5
153
Ease of Admin
9.0
595
9.5
151
Quality of Support
9.0
853
9.5
144
Has the product been a good partner in doing business?
9.2
587
9.7
142
Product Direction (% positive)
9.4
882
9.6
148
Features by Category
Ticket and Case Management
8.6
305
Not enough data
8.6
304
Not enough data
8.5
302
Not enough data
8.3
294
Not enough data
8.2
287
Not enough data
8.3
292
Not enough data
8.3
292
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
237
Not enough data
Agentic AI - Help Desk
8.2
31
Not enough data
8.4
31
Not enough data
8.4
31
Not enough data
Communication Channels
8.2
289
Not enough data
8.7
287
Not enough data
8.1
283
Not enough data
6.4
269
Not enough data
6.2
266
Not enough data
Platform
7.2
297
Not enough data
7.8
306
Not enough data
8.4
304
Not enough data
8.1
307
Not enough data
8.2
312
Not enough data
8.5
308
Not enough data
Administration
8.1
156
Not enough data
8.3
160
Not enough data
8.7
163
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
156
Not enough data
8.7
154
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.4
21
Not enough data
6.8
21
Not enough data
6.9
21
Not enough data
6.8
21
Not enough data
7.4
21
Not enough data
7.1
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
623
|
Verified
Not enough data
8.1
92
Not enough data
7.9
71
Not enough data
Monitoring and Management
9.1
641
|
Verified
Not enough data
8.3
547
|
Verified
Not enough data
8.3
549
|
Verified
Not enough data
8.7
616
|
Verified
Not enough data
8.2
78
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
103
Not enough data
Service Management
9.1
618
|
Verified
Not enough data
8.8
89
Not enough data
8.7
119
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
8.0
96
Not enough data
7.4
78
Not enough data
7.9
83
Not enough data
7.6
77
Not enough data
7.8
78
Not enough data
7.6
82
Not enough data
7.4
78
Not enough data
Scope
7.0
32
Not enough data
7.9
34
Not enough data
Security
8.0
34
Not enough data
7.3
32
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.9
29
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
8.0
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.9
11
Not enough data
8.1
12
Not enough data
8.0
11
Not enough data
Functionality
8.9
284
Not enough data
8.9
290
Not enough data
8.2
273
Not enough data
8.6
264
Not enough data
Monitoring - Network Monitoring
8.2
35
Not enough data
8.6
38
Not enough data
8.9
35
Not enough data
Management
8.4
260
Not enough data
8.4
262
Not enough data
7.9
249
Not enough data
Analytics - Network Monitoring
8.1
34
Not enough data
7.9
34
Not enough data
Security - Network Monitoring
8.5
35
Not enough data
7.8
36
Not enough data
8.2
35
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
35
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.5
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
29
Not enough data
7.6
28
Not enough data
7.6
29
Not enough data
7.3
28
Not enough data
7.5
29
Not enough data
7.4
29
Not enough data
7.6
29
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
8.0
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
225
9.2
54
8.7
217
9.3
56
7.8
209
5.9
41
7.1
205
4.6
40
7.9
214
8.9
52
Generative AI
7.2
194
4.6
32
7.1
191
4.6
32
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
218
8.5
53
8.1
208
7.7
47
7.6
206
6.7
44
8.0
213
6.6
44
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.4
9
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.7
10
Not enough data
9.6
9
Not enough data
Administration
8.7
441
Not enough data
8.4
438
Not enough data
7.3
383
Not enough data
8.9
443
Not enough data
8.2
422
Not enough data
8.2
441
Not enough data
Maintenance
8.9
441
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
389
Not enough data
Device Support
7.4
391
Not enough data
8.2
397
Not enough data
8.2
393
Not enough data
Performance
8.2
426
Not enough data
Generative AI
7.2
282
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
211
Not enough data
8.5
214
Not enough data
8.8
207
Not enough data
8.2
212
Not enough data
8.1
204
Not enough data
Reporting
8.6
213
Not enough data
8.4
209
Not enough data
7.8
202
Not enough data
Access & Usability
7.4
209
Not enough data
8.5
205
Not enough data
8.0
202
Not enough data
8.3
198
Not enough data
Agentic AI - Service Desk
8.4
26
Not enough data
8.1
26
Not enough data
8.1
25
Not enough data
8.0
25
Not enough data
7.9
26
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
77
Not enough data
Platform
7.8
78
Not enough data
8.8
82
Not enough data
8.1
77
Not enough data
8.3
82
Not enough data
8.5
81
Not enough data
Security
8.3
81
Not enough data
8.9
84
Not enough data
7.4
79
Not enough data
8.2
80
Not enough data
8.1
77
Not enough data
Agentic AI - Enterprise IT Management
8.5
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and PDQ Deploy & Inventory are categorized as Patch Management and IT Asset Management
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Remote Support, Endpoint Management, Enterprise IT Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
PDQ Deploy & Inventory has no unique categories
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PDQ Deploy & Inventory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.0%
Computer & Network Security
12.1%
Manufacturing
3.5%
Consumer Services
3.4%
Telecommunications
3.0%
Other
47.9%
Primary/Secondary Education
9.0%
Government Administration
7.1%
Hospital & Health Care
6.0%
Education Management
4.9%
Electrical/Electronic Manufacturing
4.5%
Other
68.5%
Alternatives
Discussions
Is atera safe?
2 Comments
MH
YesRead more
What is Atera used for?
1 Comment
MC
Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your...Read more
What is PDQ Deploys solution for remote staff?
3 Comments
MW
Hey Scott! Micaela from PDQ here. Check out this blog on managing remote computers with...Read more
Can PDQ deploy images?
1 Comment
Official Response from PDQ Deploy & Inventory
Great question! The short answer is that's not what it's built for. If you for some reason you have no other recourse, you're welcome to submit a support...Read more
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