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Compare Atera and PDQ Deploy & Inventory 
Featured Products
At a Glance
Market Segments
Small-Business (61.2% of reviews)
Mid-Market (75.3% of reviews)
Entry-Level Pricing
Free Trial
$1,650.00
Atera
Star Rating
(1,024)4.6 out of 5
Market Segments
Small-Business (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansPDQ Deploy & Inventory
Star Rating
(274)4.8 out of 5
Market Segments
Mid-Market (75.3% of reviews)
Pros & Cons
Entry-Level Pricing
$1,650.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in providing a centralized platform for managing alerts and remote sessions, which significantly reduces the need to switch between multiple tools. Users appreciate how alerts can preemptively notify them of issues, allowing for proactive problem-solving.
- Users say that PDQ Deploy & Inventory is particularly effective for automating software updates, which is a huge time-saver for IT teams with limited personnel. The ability to deploy software using IP addresses and quickly query installed applications for audits is frequently highlighted as a major advantage.
- Reviewers mention that Atera's user-friendly interface and intuitive onboarding process make it easy for both managers and users to track tickets and monitor hundreds of endpoints efficiently. This ease of use is a significant factor in its higher overall satisfaction ratings compared to PDQ Deploy & Inventory.
- According to verified reviews, while PDQ Deploy & Inventory has a clean interface with advanced options, some users find it less straightforward than Atera when it comes to navigating the setup process. This can lead to a steeper learning curve for new users.
- G2 reviewers highlight that Atera's automation features, such as centralized alerts and daily health checks, make it easier to manage IT tasks effectively. This capability is particularly beneficial for small businesses looking to streamline their operations.
- Users note that while PDQ Deploy & Inventory has strong performance in asset management, it faces challenges in areas like cloud and mobile asset inventory compared to Atera. This can limit its effectiveness for organizations that require comprehensive asset tracking across various platforms.
Pricing
Entry-Level Pricing
Free Trial
Atera
Free Trial is available
PDQ Deploy & Inventory
Free Trial is available
Ratings
Meets Requirements
8.8
859
9.4
166
Ease of Use
9.2
922
9.4
168
Ease of Setup
9.1
775
9.5
153
Ease of Admin
9.0
586
9.5
151
Quality of Support
9.0
816
9.5
144
Has the product been a good partner in doing business?
9.2
579
9.7
142
Product Direction (% positive)
9.4
846
9.6
148
Features by Category
Ticket and Case Management
8.6
302
Not enough data
8.6
301
Not enough data
8.5
300
Not enough data
8.3
290
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
291
Not enough data
8.1
286
Not enough data
Generative AI
7.2
235
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.3
31
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
267
Not enough data
6.2
265
Not enough data
Platform
7.2
293
Not enough data
7.8
303
Not enough data
8.4
301
Not enough data
8.0
304
Not enough data
8.2
307
Not enough data
8.5
303
Not enough data
Administration
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.9
152
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
8.1
145
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
595
|
Verified
Not enough data
8.3
82
Not enough data
8.0
75
Not enough data
Monitoring and Management
9.1
607
|
Verified
Not enough data
8.3
549
|
Verified
Not enough data
8.3
547
|
Verified
Not enough data
8.6
591
|
Verified
Not enough data
8.3
80
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
96
Not enough data
Service Management
9.1
594
|
Verified
Not enough data
8.7
86
Not enough data
8.7
104
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
87
Not enough data
7.6
81
Not enough data
7.9
81
Not enough data
7.7
81
Not enough data
7.8
81
Not enough data
7.6
82
Not enough data
7.5
81
Not enough data
Scope
6.8
30
Not enough data
8.0
32
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
282
Not enough data
8.9
288
Not enough data
8.2
273
Not enough data
8.6
263
Not enough data
Monitoring - Network Monitoring
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.2
34
Not enough data
8.0
34
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.3
34
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
34
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
225
9.2
54
8.7
217
9.3
56
7.8
209
5.9
41
7.1
205
4.6
40
7.9
214
8.9
52
Generative AI
7.2
195
4.6
32
7.2
192
4.6
32
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
8.5
53
8.1
208
7.7
47
7.6
206
6.7
44
8.0
213
6.6
44
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
382
Not enough data
9.0
440
Not enough data
8.2
421
Not enough data
8.2
440
Not enough data
Maintenance
8.9
440
Not enough data
7.8
390
Not enough data
Communication
Feature Not Available
Not enough data
6.1
363
Not enough data
6.1
356
Not enough data
6.9
367
Not enough data
Security
7.8
379
Not enough data
8.0
387
Not enough data
Device Support
7.4
390
Not enough data
8.2
394
Not enough data
8.2
392
Not enough data
Performance
8.2
425
Not enough data
Generative AI
7.2
281
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.1
13
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
210
Not enough data
8.5
213
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
211
Not enough data
8.4
208
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
208
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and PDQ Deploy & Inventory are categorized as Patch Management and IT Asset Management
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Remote Support, Endpoint Management, Enterprise IT Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
PDQ Deploy & Inventory has no unique categories
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PDQ Deploy & Inventory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.7%
Computer & Network Security
12.6%
Manufacturing
3.1%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.3%
Primary/Secondary Education
9.0%
Government Administration
7.1%
Hospital & Health Care
6.0%
Education Management
4.9%
Electrical/Electronic Manufacturing
4.5%
Other
68.5%
Alternatives
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
What is PDQ Deploys solution for remote staff?
3 Comments
MW
Hey Scott! Micaela from PDQ here. Check out this blog on managing remote computers with...Read more
Does anyone know of a way to update MS store apps using PDQ?
1 Comment
MY
just create a package with a powershell step with the appx package you wish to deploy. Example here is Calculator... Get-AppxPackage -allusers...Read more
What does PDQ software do?
1 Comment
RA
PDQ Inventory is a system admin tool that collects software and hardware inventory. PDQ Deploy automates software installation. Very good tools at a very...Read more
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