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Compare Asterisk and Dialpad Connect 
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At a Glance
Market Segments
Mid-Market (49.0% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
$0.02 per minute
$25 Per user, per month invoiced annually
Asterisk
Star Rating
(58)4.6 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.02 per minute
Browse all 2 pricing plansDialpad Connect
Star Rating
(3,945)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Asterisk excels in its Voicemail to Email feature, receiving a high score of 9.1, which allows for seamless communication and quick access to messages. In contrast, Dialpad Connect's Voicemail to SMS feature, while useful, scores slightly lower at 8.9, indicating a preference for email notifications among users.
- Reviewers mention that Asterisk's Hold Music feature is rated at 9.1, providing a pleasant experience during calls. Dialpad Connect, however, has a lower rating of 8.8 for the same feature, suggesting that users may find Asterisk's options more appealing.
- G2 users highlight Asterisk's superior File Sharing capabilities, scoring 9.3, which facilitates easy collaboration among team members. Dialpad Connect, while still effective, has a slightly lower score in this area, indicating that Asterisk may offer a more robust solution for file management.
- Users on G2 appreciate Asterisk's Voice Conferencing feature, also rated at 9.3, which is crucial for team meetings and discussions. Dialpad Connect's conferencing capabilities, while rated at 9.3 as well, may not provide the same level of user satisfaction based on qualitative feedback.
- Reviewers mention that Asterisk's Automated Attendants feature is highly rated at 9.1, enhancing customer interaction and support. In comparison, Dialpad Connect's Automated Attendants score 8.8, indicating that Asterisk may offer a more effective solution for managing incoming calls.
- Users say that Asterisk's Video Conferencing feature is rated at 9.3, making it a preferred choice for virtual meetings. Dialpad Connect's video conferencing, while still strong at 9.3, may not have the same level of user engagement and satisfaction as reported by Asterisk users.
Pricing
Entry-Level Pricing
Asterisk
Metered SIP Trunking
$0.02
per minute
Works well for businesses that may need more flexibility in their communications week to week.
- No set-up fees.
- Metered inbound and outbound local and long distance.
- Allows more dynamic call volume activity.
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Free Trial
Asterisk
Free Trial is available
Dialpad Connect
Free Trial is available
Ratings
Meets Requirements
9.0
45
8.9
3,196
Ease of Use
7.7
46
9.1
3,216
Ease of Setup
7.5
36
9.0
1,201
Ease of Admin
7.9
34
8.9
1,111
Quality of Support
8.3
38
8.5
2,485
Has the product been a good partner in doing business?
8.3
27
8.9
1,035
Product Direction (% positive)
7.9
45
8.2
3,051
Features by Category
Lead Facilitation
Not enough data
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Organization
Not enough data
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Performance Analysis
Not enough data
8.3
28
Not enough data
8.5
28
Sales Analysis
Not enough data
8.2
26
Not enough data
8.1
26
Generative AI
Not enough data
9.1
17
Not enough data
9.3
17
Agentic AI - AI Sales Assistant
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Collaboration Tools
Not enough data
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Meeting Coordination
Not enough data
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Software Type
Not enough data
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Agentic AI - Video Conferencing
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Feedback Analysis
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Feedback Sources
Not enough data
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Generative AI
Not enough data
8.7
18
Not enough data
8.8
18
Platform Basics - VoIP Providers
Not enough data
8.3
29
Not enough data
9.3
31
Not enough data
9.1
29
Not enough data
8.6
32
Not enough data
8.0
29
Not enough data
8.4
29
Basic Communication
9.5
38
|
Verified
9.2
900
|
Verified
8.1
24
8.3
437
|
Verified
8.4
23
|
Verified
9.1
711
|
Verified
7.9
21
8.4
457
|
Verified
9.2
34
|
Verified
8.9
636
|
Verified
9.0
36
|
Verified
9.2
630
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Access
7.9
25
8.7
523
|
Verified
7.9
23
|
Verified
8.7
578
|
Verified
7.9
24
9.1
691
|
Verified
Advanced Features
9.1
35
|
Verified
8.7
643
|
Verified
9.0
32
|
Verified
8.7
514
|
Verified
9.0
33
|
Verified
9.3
787
|
Verified
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
8.5
13
Not enough data
8.7
14
Calling
Not enough data
9.0
606
Not enough data
Feature Not Available
Not enough data
9.1
637
Not enough data
9.1
652
Not enough data
8.8
14
Contacts
Not enough data
8.7
649
Not enough data
8.6
576
Not enough data
8.6
517
Insights
Not enough data
8.5
493
Not enough data
8.7
554
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
405
Not enough data
9.3
16
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Features
Not enough data
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Asterisk and Dialpad Connect are categorized as VoIP Providers and UCaaS Platforms
Unique Categories
Asterisk has no unique categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, Outbound Call Tracking, and Video Conferencing
Reviews
Reviewers' Company Size
Asterisk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
29.4%
Information Technology and Services
21.6%
Computer Software
5.9%
Banking
5.9%
Facilities Services
3.9%
Other
33.3%
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Discussions
Asterisk has no discussions with answers
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
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