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Compare AlertOps and incident.io 
Featured Products
At a Glance
Market Segments
Small-Business (72.0% of reviews)
Mid-Market (69.0% of reviews)
Entry-Level Pricing
$0.00 5 Users Maximum -Per Month - Billed Annually
Free 5 Users
AlertOps
Star Rating
(152)4.7 out of 5
Market Segments
Small-Business (72.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 5 Users Maximum -Per Month - Billed Annually
Browse all 4 pricing plansincident.io
Star Rating
(179)4.8 out of 5
Market Segments
Mid-Market (69.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 5 Users
Free Trial is available
Browse all 4 pricing plansAlertOps vs incident.io
When assessing the two solutions, reviewers found incident.io easier to use, set up, and administer. Reviewers also preferred doing business with incident.io overall.
- AlertOps and incident.io both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that incident.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of incident.io over AlertOps.
Pricing
Entry-Level Pricing
AlertOps
Starter Pack
$0.00
5 Users Maximum -Per Month - Billed Annually
Easy on-call scheduling, unlimited API calls, enriched alerts & on-line help
- Try For Free - Industry Leading Incident Alerting Features
incident.io
Basic
Free
5 Users
For individuals and early stage teams
- On-call and alerting
- Slack native incident reponse
- Beautiful status page
Free Trial
AlertOps
Free Trial is available
incident.io
Free Trial is available
Ratings
Meets Requirements
9.2
133
9.2
138
Ease of Use
8.8
133
9.5
142
Ease of Setup
8.4
93
9.2
90
Ease of Admin
8.8
87
9.3
74
Quality of Support
9.3
114
9.8
129
Has the product been a good partner in doing business?
9.6
86
9.7
73
Product Direction (% positive)
9.0
122
10.0
131
Features by Category
Monitoring
9.2
44
|
Verified
8.8
91
9.6
45
|
Verified
9.4
97
9.4
45
|
Verified
9.2
94
Not enough data
Not enough data
Management Tools
9.2
42
|
Verified
8.9
97
9.0
44
|
Verified
9.4
98
8.5
42
|
Verified
9.3
100
Generative AI
Not enough data
8.2
55
Not enough data
8.4
55
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
21
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AlertOps and incident.io are categorized as Incident Management and IT Alerting
Unique Categories
AlertOps has no unique categories
incident.io has no unique categories
Reviews
Reviewers' Company Size
AlertOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
incident.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.7%
Computer & Network Security
16.7%
Computer Software
6.0%
Logistics and Supply Chain
2.0%
Internet
2.0%
Other
20.7%
Financial Services
24.7%
Computer Software
24.7%
Information Technology and Services
18.4%
Marketing and Advertising
8.0%
Retail
2.9%
Other
21.3%
Alternatives
Discussions
How does the 14 day trial work?
1 Comment
Official Response from AlertOps
Your 14 day trials starts immediately after selecting a plan, and completing the signup process. No credit card is required to trial the product. You may...Read more
What are your payment options?
1 Comment
Official Response from AlertOps
We offer monthly and yearly payment options, and accept all major credit cards (Visa, MasterCard, Amex). For special payment requests, please reach out to...Read more
Is there a limit to how many integrations I can have?
1 Comment
Official Response from AlertOps
Depends. Premium and Enterprise plans have access to unlimited* inbound integrations, while the Standard plan is limited to 5 inbound integrations....Read more
What is incident.io used for?
1 Comment
JI
incident.io is an incident management tool that offers calmness whenever unplanned events occur with robust features and integration options with major 3rd...Read more
incident.io has no more discussions with answers
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