1. [Home](https://www.g2.com/) 2. ... 3. [Incident Management Software](https://www.g2.com/categories/incident-management) 4. [incident.io Discussions](https://www.g2.com/products/incident-io/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_624ac0776a576c1f39bbac8ad885b43f/incident-io.png "Product Avatar Image") ![Reward for good incident.io reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/24313/medal.svg "Reward for good incident.io reviews") ](/products/incident-io/reviews) [ incident.io ](/products/incident-io/reviews) (181)4.8/5 Incidents can be stressful, but they don’t have to be. incident.io helps tech-led businesses navigate incidents from declaration to post-mortem and well beyond. Built on the experience from thousands of incidents, from small bugs to SEV-1’s, incident.io eliminates anxiety, uncertainty, and chaos experienced by responders during an incident. With an elegantly-designed interface, streamlined and transparent communication channels via Slack, and powerful workflows that bring automation and flexibility to your response process, incident.io minimizes communication silos and helps eliminate manual processes. With incident.io, you can focus on improving your product’s reliability and reducing downtime. With over a dozen integrations with popular tools like PagerDuty, Jira, and Backstage, incident.io ensures seamless connectivity throughout the incident response process. Trusted by industry-leading companies, including Etsy, monday.com, and Skyscanner, incident.io empowers faster incident resolution and cultivates shared understanding of roles and responsibilities among your team members. End-to-end incident management from the first alert to the final follow-up, with On-call, incident response, and status pages in one powerful incident management platform. Leveraging powerful dashboards that provide deep insights, engineering teams can learn from past incidents and apply cumulative knowledge to build more resilient products. With an intuitive interface that can be used by everyone — from the SRE, to the CS rep, to the CEO — and a seamless user experience, incident.io meaningfully improves your incident management process so that you can spend less time responding to incidents and more time fostering customer trust. Show More * * * ### 93.0 Nps Score Already have incident.io? ### All incident.io Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 1 year ago More Options - [ # What do you like most about incident.io for incident management, and what could be improved? ](/discussions/what-do-you-like-most-about-incident-io-for-incident-management-and-what-could-be-improved) What do you like most about incident.io for incident management, and what could be improved? 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Answer a few questions to help the incident.io community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fincident-io%2Fdiscuss%3Fsmall_ask%3Dincident-io) No ## Top Contributors in incident.io 1 ![Jeremiah I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremiah I.") JI Loading... ### [Jeremiah I.](https://www.g2.com/users/muchiriih "Jeremiah I.") Business Operations Manager 2 pts