# Top 10 AlertOps Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 153 AlertOps is not the only option for Incident Management Software. Explore other competing options and alternatives. Incident Management Software is a widely used technology, and many people are seeking high quality, easily administered software solutions with ticket assignment, standardization, and text generation. Other important factors to consider when researching alternatives to AlertOps include integration. The best overall AlertOps alternative is PagerDuty. Other similar apps like AlertOps are xMatters, Opsgenie, SolarWinds IT Incident Response (Squadcast), and Freshservice. AlertOps alternatives can be found in [Incident Management Software](https://www.g2.com/categories/incident-management) but may also be in [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) or [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools). ## Best Paid & Free Alternatives to AlertOps - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [OnPage](https://www.g2.com/products/onpage/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) ## Top 10 Alternatives to AlertOps Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how AlertOps stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Logistics and Supply Chain, and Hospital & Health Care, and find the best product for your business. ### 1. [PagerDuty](https://www.g2.com/products/pagerduty/reviews) By PagerDuty **Average Rating:** 4.5/5 **Total Reviews:** 957 PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time. Reviewers say compared to AlertOps, PagerDuty is: - Slower to reach roi Categories in common with AlertOps: [Incident Management](https://www.g2.com/categories/incident-management), [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs PagerDuty](https://www.g2.com/compare/alertops-vs-pagerduty) **Compare PagerDuty with other alternatives:** - [PagerDuty vs xMatters](https://www.g2.com/compare/pagerduty-vs-xmatters) - [PagerDuty vs Opsgenie](https://www.g2.com/compare/opsgenie-vs-pagerduty) - [PagerDuty vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/pagerduty-vs-solarwinds-it-incident-response-squadcast) - [PagerDuty vs Freshservice](https://www.g2.com/compare/freshservice-vs-pagerduty) - [PagerDuty vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-pagerduty) - [PagerDuty vs OnPage](https://www.g2.com/compare/onpage-vs-pagerduty) - [PagerDuty vs Datadog](https://www.g2.com/compare/datadog-vs-pagerduty) - [PagerDuty vs New Relic](https://www.g2.com/compare/new-relic-vs-pagerduty) - [PagerDuty vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-pagerduty) ### 2. [xMatters](https://www.g2.com/products/xmatters/reviews) By Everbridge **Average Rating:** 4.5/5 **Total Reviews:** 787 xMatters is an intelligent communications platform that connects insights from any system to the people that matter. Reviewers say compared to AlertOps, xMatters is: - Slower to reach roi - Easier to set up - More usable Categories in common with AlertOps: [Incident Management](https://www.g2.com/categories/incident-management), [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs xMatters](https://www.g2.com/compare/alertops-vs-xmatters) **Compare xMatters with other alternatives:** - [xMatters vs PagerDuty](https://www.g2.com/compare/pagerduty-vs-xmatters) - [xMatters vs Opsgenie](https://www.g2.com/compare/opsgenie-vs-xmatters) - [xMatters vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/solarwinds-it-incident-response-squadcast-vs-xmatters) - [xMatters vs Freshservice](https://www.g2.com/compare/freshservice-vs-xmatters) - [xMatters vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-xmatters) - [xMatters vs OnPage](https://www.g2.com/compare/onpage-vs-xmatters) - [xMatters vs Datadog](https://www.g2.com/compare/datadog-vs-xmatters) - [xMatters vs New Relic](https://www.g2.com/compare/new-relic-vs-xmatters) - [xMatters vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-xmatters) ### 3. [Opsgenie](https://www.g2.com/products/opsgenie/reviews) By Atlassian **Average Rating:** 4.2/5 **Total Reviews:** 53 Opsgenie is an alerting and on-call management solution for dev & ops teams that provides the tools needed to design rich and actionable alerts, manage on-call schedules & escalations, and ensure that the right people are notified at the right time, using multiple notification methods. Reviewers say compared to AlertOps, Opsgenie is: - Slower to reach roi Categories in common with AlertOps: [Incident Management](https://www.g2.com/categories/incident-management), [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs Opsgenie](https://www.g2.com/compare/alertops-vs-opsgenie) **Compare Opsgenie with other alternatives:** - [Opsgenie vs PagerDuty](https://www.g2.com/compare/opsgenie-vs-pagerduty) - [Opsgenie vs xMatters](https://www.g2.com/compare/opsgenie-vs-xmatters) - [Opsgenie vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/opsgenie-vs-solarwinds-it-incident-response-squadcast) - [Opsgenie vs Freshservice](https://www.g2.com/compare/freshservice-vs-opsgenie) - [Opsgenie vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-opsgenie) - [Opsgenie vs OnPage](https://www.g2.com/compare/onpage-vs-opsgenie) - [Opsgenie vs Datadog](https://www.g2.com/compare/datadog-vs-opsgenie) - [Opsgenie vs New Relic](https://www.g2.com/compare/new-relic-vs-opsgenie) - [Opsgenie vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-opsgenie) ### 4. [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.4/5 **Total Reviews:** 310 SolarWinds IT Incident Response is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences. Reviewers say compared to AlertOps, SolarWinds IT Incident Response (Squadcast) is: - Slower to reach roi - Easier to set up - Easier to admin Categories in common with AlertOps: [Incident Management](https://www.g2.com/categories/incident-management), [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/alertops-vs-solarwinds-it-incident-response-squadcast) **Compare SolarWinds IT Incident Response (Squadcast) with other alternatives:** - [SolarWinds IT Incident Response (Squadcast) vs PagerDuty](https://www.g2.com/compare/pagerduty-vs-solarwinds-it-incident-response-squadcast) - [SolarWinds IT Incident Response (Squadcast) vs xMatters](https://www.g2.com/compare/solarwinds-it-incident-response-squadcast-vs-xmatters) - [SolarWinds IT Incident Response (Squadcast) vs Opsgenie](https://www.g2.com/compare/opsgenie-vs-solarwinds-it-incident-response-squadcast) - [SolarWinds IT Incident Response (Squadcast) vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-it-incident-response-squadcast) - [SolarWinds IT Incident Response (Squadcast) vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-it-incident-response-squadcast) - [SolarWinds IT Incident Response (Squadcast) vs OnPage](https://www.g2.com/compare/onpage-vs-solarwinds-it-incident-response-squadcast) - [SolarWinds IT Incident Response (Squadcast) vs Datadog](https://www.g2.com/compare/datadog-vs-solarwinds-it-incident-response-squadcast) - [SolarWinds IT Incident Response (Squadcast) vs New Relic](https://www.g2.com/compare/new-relic-vs-solarwinds-it-incident-response-squadcast) - [SolarWinds IT Incident Response (Squadcast) vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-solarwinds-it-incident-response-squadcast) ### 5. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,336 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Reviewers say compared to AlertOps, Freshservice is: - Slower to reach roi - More usable - Easier to set up Categories in common with AlertOps: [Incident Management](https://www.g2.com/categories/incident-management), [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs Freshservice](https://www.g2.com/compare/alertops-vs-freshservice) **Compare Freshservice with other alternatives:** - [Freshservice vs PagerDuty](https://www.g2.com/compare/freshservice-vs-pagerduty) - [Freshservice vs xMatters](https://www.g2.com/compare/freshservice-vs-xmatters) - [Freshservice vs Opsgenie](https://www.g2.com/compare/freshservice-vs-opsgenie) - [Freshservice vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/freshservice-vs-solarwinds-it-incident-response-squadcast) - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs OnPage](https://www.g2.com/compare/freshservice-vs-onpage) - [Freshservice vs Datadog](https://www.g2.com/compare/datadog-vs-freshservice) - [Freshservice vs New Relic](https://www.g2.com/compare/freshservice-vs-new-relic) - [Freshservice vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-freshservice) ### 6. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 987 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Reviewers say compared to AlertOps, Jira Service Management is: - Slower to reach roi Categories in common with AlertOps: [Incident Management](https://www.g2.com/categories/incident-management), [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs Jira Service Management](https://www.g2.com/compare/alertops-vs-jira-service-management) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs PagerDuty](https://www.g2.com/compare/jira-service-management-vs-pagerduty) - [Jira Service Management vs xMatters](https://www.g2.com/compare/jira-service-management-vs-xmatters) - [Jira Service Management vs Opsgenie](https://www.g2.com/compare/jira-service-management-vs-opsgenie) - [Jira Service Management vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/jira-service-management-vs-solarwinds-it-incident-response-squadcast) - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs OnPage](https://www.g2.com/compare/jira-service-management-vs-onpage) - [Jira Service Management vs Datadog](https://www.g2.com/compare/datadog-vs-jira-service-management) - [Jira Service Management vs New Relic](https://www.g2.com/compare/jira-service-management-vs-new-relic) - [Jira Service Management vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-jira-service-management) ### 7. [OnPage](https://www.g2.com/products/onpage/reviews) By OnPage **Average Rating:** 4.3/5 **Total Reviews:** 313 OnPage critical alert and incident management system enables rapid resolution of critical IT, healthcare or IoT incidents through efficient communication. Reviewers say compared to AlertOps, OnPage is: - Slower to reach roi - Easier to set up Categories in common with AlertOps: [Incident Management](https://www.g2.com/categories/incident-management), [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs OnPage](https://www.g2.com/compare/alertops-vs-onpage) **Compare OnPage with other alternatives:** - [OnPage vs PagerDuty](https://www.g2.com/compare/onpage-vs-pagerduty) - [OnPage vs xMatters](https://www.g2.com/compare/onpage-vs-xmatters) - [OnPage vs Opsgenie](https://www.g2.com/compare/onpage-vs-opsgenie) - [OnPage vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/onpage-vs-solarwinds-it-incident-response-squadcast) - [OnPage vs Freshservice](https://www.g2.com/compare/freshservice-vs-onpage) - [OnPage vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-onpage) - [OnPage vs Datadog](https://www.g2.com/compare/datadog-vs-onpage) - [OnPage vs New Relic](https://www.g2.com/compare/new-relic-vs-onpage) - [OnPage vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-onpage) ### 8. [Datadog](https://www.g2.com/products/datadog/reviews) By Datadog **Average Rating:** 4.4/5 **Total Reviews:** 722 Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight. Reviewers say compared to AlertOps, Datadog is: - Slower to reach roi - More expensive Categories in common with AlertOps: [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs Datadog](https://www.g2.com/compare/alertops-vs-datadog) **Compare Datadog with other alternatives:** - [Datadog vs PagerDuty](https://www.g2.com/compare/datadog-vs-pagerduty) - [Datadog vs xMatters](https://www.g2.com/compare/datadog-vs-xmatters) - [Datadog vs Opsgenie](https://www.g2.com/compare/datadog-vs-opsgenie) - [Datadog vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/datadog-vs-solarwinds-it-incident-response-squadcast) - [Datadog vs Freshservice](https://www.g2.com/compare/datadog-vs-freshservice) - [Datadog vs Jira Service Management](https://www.g2.com/compare/datadog-vs-jira-service-management) - [Datadog vs OnPage](https://www.g2.com/compare/datadog-vs-onpage) - [Datadog vs New Relic](https://www.g2.com/compare/datadog-vs-new-relic) - [Datadog vs Dynatrace](https://www.g2.com/compare/datadog-vs-dynatrace) ### 9. [New Relic](https://www.g2.com/products/new-relic/reviews) By New Relic **Average Rating:** 4.4/5 **Total Reviews:** 583 New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software. Reviewers say compared to AlertOps, New Relic is: - Slower to reach roi - More expensive - Easier to set up Categories in common with AlertOps: [Incident Management](https://www.g2.com/categories/incident-management), [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs New Relic](https://www.g2.com/compare/alertops-vs-new-relic) **Compare New Relic with other alternatives:** - [New Relic vs PagerDuty](https://www.g2.com/compare/new-relic-vs-pagerduty) - [New Relic vs xMatters](https://www.g2.com/compare/new-relic-vs-xmatters) - [New Relic vs Opsgenie](https://www.g2.com/compare/new-relic-vs-opsgenie) - [New Relic vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/new-relic-vs-solarwinds-it-incident-response-squadcast) - [New Relic vs Freshservice](https://www.g2.com/compare/freshservice-vs-new-relic) - [New Relic vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-new-relic) - [New Relic vs OnPage](https://www.g2.com/compare/new-relic-vs-onpage) - [New Relic vs Datadog](https://www.g2.com/compare/datadog-vs-new-relic) - [New Relic vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-new-relic) ### 10. [Dynatrace](https://www.g2.com/products/dynatrace/reviews) By Dynatrace **Average Rating:** 4.5/5 **Total Reviews:** 1,363 Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence. Reviewers say compared to AlertOps, Dynatrace is: - Slower to reach roi - More expensive Categories in common with AlertOps: [IT Alerting](https://www.g2.com/categories/it-alerting) **Compare:** [AlertOps vs Dynatrace](https://www.g2.com/compare/alertops-vs-dynatrace) **Compare Dynatrace with other alternatives:** - [Dynatrace vs PagerDuty](https://www.g2.com/compare/dynatrace-vs-pagerduty) - [Dynatrace vs xMatters](https://www.g2.com/compare/dynatrace-vs-xmatters) - [Dynatrace vs Opsgenie](https://www.g2.com/compare/dynatrace-vs-opsgenie) - [Dynatrace vs SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/compare/dynatrace-vs-solarwinds-it-incident-response-squadcast) - [Dynatrace vs Freshservice](https://www.g2.com/compare/dynatrace-vs-freshservice) - [Dynatrace vs Jira Service Management](https://www.g2.com/compare/dynatrace-vs-jira-service-management) - [Dynatrace vs OnPage](https://www.g2.com/compare/dynatrace-vs-onpage) - [Dynatrace vs Datadog](https://www.g2.com/compare/datadog-vs-dynatrace) - [Dynatrace vs New Relic](https://www.g2.com/compare/dynatrace-vs-new-relic) --- ## AlertOps Alternatives FAQs ### How does AlertOps compare to PagerDuty? According to G2 data, [AlertOps](https://www.g2.com/products/alertops/reviews) holds a higher average rating of 4.7/5 from 153 reviews compared to [PagerDuty](https://www.g2.com/products/pagerduty/reviews)'s 4.5/5 from 954 reviews. AlertOps scores higher across key dimensions such as Better at Meeting Requirements (9.2 vs 9.1), More Usable (8.8 vs 8.6), Easier to Set Up (8.4 vs 8.2), Easier to Administer (8.8 vs 8.5), Better at Support (9.3 vs 8.9), and Easier to Do Business With (9.6 vs 8.9), with deltas ranging from 0.1 to 0.7 points. User sentiment highlights AlertOps' strengths in alert management (8 mentions), customer support (7 mentions), team collaboration (6 mentions), and ease of setup (6 mentions). Conversely, PagerDuty is praised for alert notifications (21 mentions), alerting system (19 mentions), integrations (15 mentions), incident management (14 mentions), and mobile apps (8 mentions). However, PagerDuty users report issues with alert noise, complexity, and pricing more frequently than AlertOps users. Overall, AlertOps is favored for its superior usability, support, and ease of administration, while PagerDuty is recognized for its robust alerting features and extensive integrations. Pricing concerns and complexity are more pronounced in PagerDuty reviews, whereas AlertOps is noted for better pricing value and customer responsiveness. ### What are the best alternatives to AlertOps? The best alternatives to AlertOps include [PagerDuty](https://www.g2.com/products/pagerduty/reviews) (4.5/5 stars, 954 reviews), [xMatters](https://www.g2.com/products/xmatters/reviews) (4.5/5 stars, 771 reviews), [Opsgenie](https://www.g2.com/products/opsgenie/reviews) (4.2/5 stars, 53 reviews), [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) (4.4/5 stars, 310 reviews), [Freshservice](https://www.g2.com/products/freshservice/reviews) (4.6/5 stars, 1335 reviews), and [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) (4.3/5 stars, 984 reviews). These alternatives offer strong incident management, alerting, and on-call scheduling capabilities with varying strengths in automation, integrations, and usability. ### What features do alternatives offer that AlertOps does not? AlertOps users have noted limitations in UI intuitiveness, scheduling flexibility, and mobile app usability, including difficulties with schedule adjustments, limited calendar visibility, and less robust mobile on-call features. ### Which Incident Management tools do reviewers recommend instead of AlertOps? Reviewers recommend [xMatters](https://www.g2.com/products/xmatters/reviews) for its intelligent escalation, AI-powered analytics, and seamless integrations with collaboration tools like Slack and ServiceNow, which enhance incident communication and reduce alert fatigue. [PagerDuty](https://www.g2.com/products/pagerduty/reviews) is favored for its comprehensive digital operations management, reliable alerting, and extensive integrations supporting DevOps and IT operations. [Squadcast](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) is praised for its ease of use, cost-effectiveness, and strong customer support, making it a compelling alternative for teams seeking streamlined incident response. [Freshservice](https://www.g2.com/products/freshservice/reviews) is recommended for its intuitive ITSM capabilities, powerful automation, and multi-department support, improving service delivery and operational efficiency. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) is valued for its customizable workflows, strong integration with the Atlassian ecosystem, and effective ticket and incident management. [Opsgenie](https://www.g2.com/products/opsgenie/reviews) is noted for its flexible workflows, robust alerting, and seamless integration with Atlassian tools, providing reliable on-call and incident management. These tools collectively provide enhanced scheduling, automation, AI-driven insights, and integration capabilities that complement or exceed AlertOps features, according to G2 user reviews. ### Why do users choose PagerDuty over AlertOps? Users choose [PagerDuty](https://www.g2.com/products/pagerduty/reviews) primarily for its comprehensive alert notification capabilities, with 21 mentions highlighting its reliable and timely alerts across multiple channels such as phone calls, SMS, and emails. PagerDuty's incident management features, including robust on-call scheduling, escalation policies, and automation, are frequently cited (14 mentions) as key reasons for selection. Its extensive integrations with major monitoring and ITSM tools (15 mentions) enable seamless centralization of alerts and workflows, which appeals to organizations with complex environments. Additionally, PagerDuty's mobile app usability (8 mentions) and its ability to reduce downtime through faster, organized incident response contribute to its preference among users. The platform's AI-driven features and event orchestration capabilities also enhance operational efficiency for larger teams. 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