Top 10 Alternatives to incident.io Recently Reviewed By G2 Community
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How it works
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.
Rootly is a Slack-native incident management app and platform that automates tedious manual work during incidents. 1,000's of users around the world trust Rootly daily to create a simple, consistent, and delightful incident management process. Some things you can do and automate with Rootly: - 🧪 Creating dedicated incident channels, Zoom rooms, and Jira tickets - 🧑🏾🤝🧑🏾 Looping in the right teams/responders and assign roles (e.g. Commander) - ⏰ Setting reminders and tasks (e.g. updating Statuspage every 30min) - 🎤 Communication with stakeholders (e.g. Statuspage, Slack, Email) - 📌 Automated postmortem timeline generation and action item tracking - 📟 Paging on-call via PagerDuty / Opsgenie without leaving Slack - 📊 Tracking and visualizing metrics such as MTTR and incident causes - 📝 Write postmortems in tools you use like Confluence, Google Docs, and more - ...and much more! Will Rootly work with my existing process? Yes! - 🔮 Workflow builder lets you customize Rootly (e.g. page Infra and email leadership when incident > SEV1) - 🎛️ 30+ integrations across PagerDuty, Opsgenie, Jira, GitHub, Datadog, Zendesk, and API for custom requests
Streamline incident response with repeatable process, automated response, and one-click postmortems.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Opsgenie is an alerting and on-call management solution for dev & ops teams that provides the tools needed to design rich and actionable alerts, manage on-call schedules & escalations, and ensure that the right people are notified at the right time, using multiple notification methods.
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
Better Stack is a unified observability tool that helps you ship higher‑quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations.
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
SolarWinds IT Incident Response is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.