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At a Glance
Market Segments
Small-Business (55.0% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$15.00 1 per user per month (billed annually)
Aircall
Star Rating
(1,475)4.4 out of 5
Market Segments
Small-Business (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansQuo
Star Rating
(3,257)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Aircall excels in call management with a score of 8.8, allowing for seamless handling of incoming and outgoing calls, while Quo, with a score of 9.0, offers slightly better features for organizing and prioritizing calls, making it a preferred choice for users focused on efficiency.
- Reviewers mention that Aircall's ease of use is rated at 9.1, which is highly praised for its intuitive interface, whereas Quo scores 9.5, indicating that users find it even more user-friendly, particularly for new users who may not be tech-savvy.
- G2 users highlight that Aircall's quality of support is rated at 8.5, with many appreciating the responsiveness of the support team, while Quo shines with a score of 9.3, where users frequently commend the comprehensive support resources and quick resolution times.
- Users on G2 note that Aircall's integration capabilities score 8.5, allowing for a good range of third-party integrations, but Quo, with a score of 8.1, falls slightly short in this area, indicating that Aircall may offer a more versatile integration experience.
- Reviewers mention that Aircall's phone call features score 8.9, with specific praise for its call recording and analytics, while Quo's score of 9.4 reflects its superior call quality and additional features like advanced call routing, which users find essential for their operations.
- Users say that Aircall's entry-level price of $30 per user per month is higher compared to Quo's $15, making Quo a more budget-friendly option for small businesses, especially those just starting out or with limited budgets.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Aircall
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
8.7
1,195
9.3
2,769
Ease of Use
9.2
1,207
9.4
2,813
Ease of Setup
8.9
681
9.3
2,092
Ease of Admin
8.6
443
9.4
1,216
Quality of Support
8.5
1,106
9.3
2,596
Has the product been a good partner in doing business?
8.2
432
9.5
1,203
Product Direction (% positive)
8.8
1,157
9.4
2,675
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.2
572
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
363
Not enough data
7.9
436
|
Verified
Not enough data
Generative AI
7.8
231
Not enough data
Functions
8.8
562
|
Verified
Not enough data
8.7
545
|
Verified
Not enough data
8.8
530
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
468
|
Verified
Not enough data
8.9
488
|
Verified
Not enough data
8.8
512
|
Verified
Not enough data
8.8
468
|
Verified
Not enough data
Agentic AI - Contact Center
8.1
90
Not enough data
8.6
93
Not enough data
8.3
90
Not enough data
8.2
89
Not enough data
Administrative
8.8
555
|
Verified
Not enough data
8.9
560
|
Verified
Not enough data
8.8
580
|
Verified
Not enough data
9.1
506
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.3
188
Not enough data
8.7
211
Not enough data
8.8
208
Not enough data
9.0
215
Not enough data
9.0
220
Not enough data
8.8
205
Not enough data
8.9
204
Not enough data
Generative AI
7.5
114
Not enough data
Workforce Management
9.0
208
Not enough data
8.9
205
Not enough data
Call Center Infrastructure (CCI)
8.7
20
Not enough data
8.9
19
Not enough data
8.1
18
Not enough data
8.2
19
Not enough data
Administrative
9.1
221
Not enough data
8.9
219
Not enough data
Platform Basics - VoIP Providers
8.9
18
8.3
478
8.9
18
8.9
518
8.5
17
8.3
478
8.5
17
8.2
478
8.1
16
7.8
457
7.9
16
7.7
450
Basic Communication
8.9
348
|
Verified
9.4
1858
Feature Not Available
Feature Not Available
Feature Not Available
9.4
1743
Feature Not Available
Feature Not Available
8.2
226
|
Verified
Feature Not Available
8.7
255
8.8
1329
Agentic AI - VoIP Providers
8.8
7
7.7
355
8.6
7
7.9
357
8.8
7
8.1
357
8.6
7
8.0
358
Access
8.3
255
Feature Not Available
8.3
264
|
Verified
Feature Not Available
8.7
281
|
Verified
9.0
1467
Advanced Features
8.1
267
7.6
1057
Feature Not Available
8.1
1271
8.8
302
|
Verified
9.4
1697
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
7.5
47
7.7
117
7.8
46
7.8
116
Calling
9.3
447
9.2
986
|
Verified
8.7
402
8.5
858
|
Verified
9.2
442
9.3
976
|
Verified
9.2
450
9.1
709
8.4
47
7.8
113
Contacts
8.9
436
9.1
1017
|
Verified
8.7
415
8.9
896
|
Verified
Feature Not Available
8.7
877
|
Verified
Insights
8.6
432
9.0
917
|
Verified
8.7
419
8.4
859
Feature Not Available
8.8
956
|
Verified
7.7
364
7.9
823
|
Verified
Feature Not Available
Feature Not Available
7.6
47
8.5
113
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and Quo are categorized as Outbound Call Tracking and VoIP Providers
Unique Categories
Aircall is categorized as Call Center Infrastructure (CCI), Contact Center, AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
Quo is categorized as Google Workspace Communication Tools
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.5%
Information Technology and Services
8.0%
Consumer Services
6.1%
Financial Services
5.9%
Logistics and Supply Chain
3.4%
Other
67.1%
Real Estate
8.5%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.6%
Other
70.8%
Alternatives
Discussions
do you have a true integration with hubspot?
2 Comments
AS
Yes, It can be intregatedRead more
How do I use Aircall?
2 Comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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