Compare Aircall and Quo 
At a Glance
Market Segments
Small-Business (54.4% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$15.00 1 per user per month (billed annually)
Aircall
Star Rating
(1,544)4.4 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansQuo
Star Rating
(3,299)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in its ease of use, with many users appreciating its intuitive interface and seamless CRM integrations, particularly with platforms like HubSpot and Salesforce. This makes it a strong choice for teams looking for a straightforward setup and navigation experience.
- Users say that Quo stands out for its simplicity and speed in managing tasks and collaboration. Reviewers highlight its clean interface, which significantly reduces the learning curve for new users, making it an efficient tool for organizing work and tracking progress.
- According to verified reviews, Aircall's call management features are highly praised, with users noting the ability to easily assign calls and SMS to team members. This functionality is particularly beneficial for businesses that require effective communication management.
- Reviewers mention that Quo's recording capabilities and hold button feature enhance user experience, allowing for better call management. Users appreciate the flexibility to record conversations as needed, which can be crucial for maintaining accurate records in customer interactions.
- G2 reviewers highlight that while Aircall has a higher volume of recent reviews, Quo's overall user satisfaction is reflected in its higher G2 Score. This suggests that Quo may offer a more consistently positive experience across a broader user base, particularly for small businesses.
- Users report that Aircall's initial setup is quick and straightforward, which is a significant advantage for teams needing to get up and running without delays. However, Quo also receives positive feedback for its easy setup, indicating that both platforms prioritize user-friendly onboarding processes.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Aircall
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
8.8
1,244
9.3
2,814
Ease of Use
9.2
1,258
9.4
2,858
Ease of Setup
8.9
733
9.3
2,137
Ease of Admin
8.7
453
9.4
1,235
Quality of Support
8.6
1,154
9.3
2,639
Has the product been a good partner in doing business?
8.2
441
9.5
1,221
Product Direction (% positive)
8.8
1,203
9.4
2,719
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
612
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
370
Not enough data
7.9
441
|
Verified
Not enough data
Generative AI
7.8
237
Not enough data
Functions
8.8
570
|
Verified
Not enough data
8.7
554
|
Verified
Not enough data
8.8
537
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
475
|
Verified
Not enough data
8.9
495
|
Verified
Not enough data
8.8
517
|
Verified
Not enough data
8.8
479
|
Verified
Not enough data
Agentic AI - Contact Center
8.1
95
Not enough data
8.7
109
Not enough data
8.4
95
Not enough data
8.2
94
Not enough data
Administrative
8.8
571
|
Verified
Not enough data
8.9
566
|
Verified
Not enough data
8.8
594
|
Verified
Not enough data
9.1
516
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
116
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
222
Not enough data
9.0
220
Not enough data
Platform Basics - VoIP Providers
8.5
20
8.3
480
9.0
21
8.9
532
8.5
20
8.4
480
8.4
20
8.2
487
7.8
18
7.8
458
7.6
18
7.7
451
Basic Communication
8.9
356
|
Verified
9.4
1888
Feature Not Available
Feature Not Available
Feature Not Available
9.4
1756
Feature Not Available
Feature Not Available
8.2
229
|
Verified
Feature Not Available
8.7
257
8.8
1331
Agentic AI - VoIP Providers
9.0
8
7.8
358
8.8
8
7.9
360
9.0
8
8.1
359
8.8
8
8.0
359
Access
8.3
257
Feature Not Available
8.3
266
|
Verified
Feature Not Available
8.7
283
|
Verified
9.0
1469
Advanced Features
8.1
270
7.6
1060
Feature Not Available
8.1
1279
8.9
305
|
Verified
9.4
1717
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
7.5
48
7.7
118
7.8
47
7.8
117
Calling
9.3
452
9.2
990
|
Verified
8.7
404
8.5
859
|
Verified
9.2
444
9.3
978
|
Verified
9.2
452
9.1
710
8.5
50
7.8
114
Contacts
8.9
437
9.1
1020
|
Verified
8.7
417
8.9
898
|
Verified
Feature Not Available
8.7
879
|
Verified
Insights
8.6
434
9.0
919
|
Verified
8.6
421
8.4
860
Feature Not Available
8.8
957
|
Verified
7.7
365
7.9
824
|
Verified
Feature Not Available
Feature Not Available
7.7
51
8.5
114
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and Quo are categorized as Outbound Call Tracking and VoIP Providers
Unique Categories
Aircall is categorized as Call Center Infrastructure (CCI), Contact Center, AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
Quo is categorized as Google Workspace Communication Tools
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
6.0%
Logistics and Supply Chain
3.3%
Other
67.2%
Real Estate
8.6%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.7%
Other
70.8%
Alternatives
Discussions
What is Aircall used for?
3 Comments
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
How do I use Aircall?
2 Comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
