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At a Glance
Market Segments
Mid-Market (63.8% of reviews)
Mid-Market (70.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Ada
Star Rating
(169)4.6 out of 5
Market Segments
Mid-Market (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AdaQualified
Star Rating
(1,343)4.9 out of 5
Market Segments
Mid-Market (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ada excels in its Live Chat feature, scoring 9.7, which allows for seamless real-time communication. In contrast, Qualified also offers a strong live chat experience but scores slightly higher at 9.8, indicating a more refined user interface and better integration capabilities.
- Reviewers mention that Qualified's Quality of Support is exceptional, with a score of 9.9, highlighting their responsive customer service and extensive knowledge base. Ada, while also strong at 9.4, may not provide the same level of immediate assistance, which can be crucial for businesses needing quick resolutions.
- G2 users note that Qualified's Integrations are robust, scoring 9.5, particularly with platforms like Salesforce and Google Meet, making it easier to connect with existing tools. Ada, with a score of 8.4, has fewer integration options, which could limit its functionality in a multi-tool environment.
- Users on G2 report that Ada's Customization Interface is user-friendly, scoring 9.4, allowing for easy adjustments to fit specific business needs. However, Qualified shines with a higher score of 9.5, indicating even more flexibility and options for tailoring the software to unique workflows.
- Reviewers mention that Qualified's Analytics capabilities are superior, scoring 9.2, providing deeper insights into user interactions and performance metrics. Ada, with a score of 7.8, may not offer the same level of detailed reporting, which could hinder data-driven decision-making.
- Users say that both products have strong Personalization features, but Qualified leads with a score of 9.5 compared to Ada's 8.2. This difference suggests that Qualified may offer more advanced options for tailoring user experiences, which can enhance customer engagement and satisfaction.
Pricing
Entry-Level Pricing
Ada
No pricing availableQualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
Ada
No trial information availableQualified
No trial information availableRatings
Meets Requirements
8.7
130
9.6
1,080
Ease of Use
8.9
133
9.2
1,089
Ease of Setup
8.6
117
9.2
789
Ease of Admin
8.8
121
9.2
782
Quality of Support
9.4
130
9.9
1,080
Has the product been a good partner in doing business?
9.4
120
9.9
799
Product Direction (% positive)
9.3
127
9.9
1,012
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
7.7
5
Not enough data
8.0
5
Not enough data
Interaction
7.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
7.3
5
Not enough data
6.3
5
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
7.7
5
Not enough data
7.7
5
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
7.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Agentic AI - AI Chatbots
6.7
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
6.3
5
Not enough data
7.7
5
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
9.2
349
|
Verified
Not enough data
9.1
374
|
Verified
Not enough data
9.6
430
|
Verified
Not enough data
9.3
392
|
Verified
Channels
Not enough data
Feature Not Available
Not enough data
9.6
403
|
Verified
Not enough data
7.3
172
Not enough data
Feature Not Available
Not enough data
8.5
173
|
Verified
Customers
Not enough data
9.4
378
|
Verified
Not enough data
9.4
332
|
Verified
Not enough data
9.2
390
|
Verified
Not enough data
9.5
378
|
Verified
Not enough data
9.4
379
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
36
Not enough data
8.4
33
Not enough data
8.8
37
Not enough data
8.9
38
Not enough data
9.0
38
Not enough data
8.5
35
Not enough data
8.6
34
Lead Facilitation
Not enough data
9.5
72
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
76
|
Verified
Organization
Not enough data
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.3
63
|
Verified
Performance Analysis
Not enough data
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Sales Analysis
Not enough data
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Generative AI
Not enough data
9.5
44
Not enough data
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
9.4
170
Not enough data
9.4
182
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
198
Not enough data
9.5
160
Not enough data
Feature Not Available
Not enough data
9.5
184
Not enough data
9.6
188
Responses
8.2
12
9.7
35
8.5
13
9.6
36
8.1
12
9.6
34
Automation - AI Agents
Not enough data
9.7
29
Not enough data
9.3
29
Not enough data
9.6
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
9.0
10
9.6
33
8.1
12
9.7
34
8.7
10
9.9
34
Autonomy - AI Agents
Not enough data
9.5
32
Not enough data
9.5
31
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Responses
8.6
69
9.4
520
8.7
63
9.5
500
9.1
68
9.6
530
8.6
66
9.3
447
8.0
56
9.0
361
Platform
8.9
60
9.7
543
8.4
62
9.5
531
8.6
63
9.4
505
7.7
68
9.3
525
7.7
49
9.2
412
8.7
59
9.5
467
8.6
66
9.5
481
Generative AI
8.3
9
9.0
177
7.6
9
8.9
172
Conversational Platform
9.1
18
Not enough data
8.3
12
Not enough data
9.0
14
Not enough data
8.3
11
Not enough data
Support Automation
8.6
15
Not enough data
8.7
18
Not enough data
8.8
17
Not enough data
9.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
9.3
215
Not enough data
9.2
201
Not enough data
9.5
218
Settings
Not enough data
9.4
218
Not enough data
9.5
225
Not enough data
9.5
215
Personalization
Not enough data
9.4
218
Not enough data
9.5
202
Integrations
Not enough data
9.4
214
Not enough data
9.6
235
Not enough data
7.8
150
Not enough data
8.6
181
Not enough data
8.9
182
Generative AI
Not enough data
9.0
111
Not enough data
8.9
99
Not enough data
8.4
89
Not enough data
8.7
89
Not enough data
8.3
84
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Integrations
Not enough data
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Branding & Customizatio
Not enough data
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Automatic Rules & Configurations
Not enough data
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Agentic AI - Business Scheduling
Not enough data
9.4
14
Not enough data
9.5
13
Platform
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
9.4
6
Not enough data
Channel
9.2
6
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
Generative AI
8.9
6
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Customer Support
9.5
7
Not enough data
6.9
7
Not enough data
9.0
8
Not enough data
Automation
8.3
8
Not enough data
8.3
8
Not enough data
7.5
8
Not enough data
Artificial Intelligence
7.7
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
Generative AI
Not enough data
9.3
48
Not enough data
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
152
Not enough data
9.1
148
Not enough data
8.5
103
Communication
Not enough data
9.7
645
|
Verified
Not enough data
9.4
628
|
Verified
Not enough data
8.7
386
Not enough data
9.4
484
|
Verified
Not enough data
9.2
418
|
Verified
Internal Use
Not enough data
9.4
562
|
Verified
Not enough data
9.3
515
|
Verified
Not enough data
9.5
565
|
Verified
Not enough data
9.3
523
|
Verified
Not enough data
9.1
410
|
Verified
Not enough data
9.3
506
|
Verified
Generative AI
7.5
8
Not enough data
Self-Service Experience
8.5
75
Not enough data
8.3
72
Not enough data
8.1
50
Not enough data
7.8
26
Not enough data
8.3
31
Not enough data
Self-Service Platform
8.7
30
Not enough data
8.5
33
Not enough data
8.3
34
Not enough data
8.0
35
Not enough data
Agentic AI - Customer Self-Service
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
5.3
6
Not enough data
7.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
9.3
62
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.6
67
Not enough data
9.0
62
Autonomy
Not enough data
8.8
61
Not enough data
9.1
60
Not enough data
9.0
63
Not enough data
8.8
61
Outbound Sales
Not enough data
9.3
56
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.2
58
Not enough data
9.1
55
Inbound Sales
Not enough data
9.0
61
Not enough data
9.5
62
Not enough data
8.8
55
Not enough data
9.6
66
Not enough data
9.3
65
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
8.7
9
Not enough data
9.1
9
Not enough data
Customer Interaction Automation - AI Customer Support Agents
5.2
8
Not enough data
7.3
8
Not enough data
8.5
9
Not enough data
8.2
10
Not enough data
Automation
8.3
10
Not enough data
8.0
9
Not enough data
5.0
8
Not enough data
Autonomy
6.9
8
Not enough data
7.7
8
Not enough data
7.6
9
Not enough data
8.0
9
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ada and Qualified are categorized as AI Agents For Business Operations, Chatbots, and Conversational Marketing
Unique Categories
Ada is categorized as Conversational Commerce Platforms, AI Customer Support Agents, Customer Service Automation, Conversational Support, Customer Self-Service, Multilingual Customer Support, Digital Customer Service Platforms, Social Customer Service, AI Voice Assistants, AI Chatbots, and Customer Communications Management
Qualified is categorized as AI SDRs, Business Scheduling, Buyer Intent Data Providers, AI Sales Assistant, Bot Platforms, Online Appointment Scheduling, Live Chat, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Ada
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.3%
Telecommunications
8.6%
Information Technology and Services
6.1%
Consumer Services
6.1%
Retail
5.5%
Other
58.3%
Computer Software
43.8%
Information Technology and Services
19.1%
Computer & Network Security
4.2%
Marketing and Advertising
4.1%
Financial Services
3.2%
Other
25.6%
Alternatives
Discussions
What is Ada used for?
1 Comment
A
Customer Service. Answering Basic FAQ and performing self service automation.Read more
Ada has no more discussions with answers
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
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