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Compare 8x8 Work and Documo 
Featured Products
At a Glance
Market Segments
Small-Business (58.7% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
$300.00 Per Year
8x8 Work
Star Rating
(811)4.2 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkDocumo
Star Rating
(188)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plans8x8 Work vs Documo
When assessing the two solutions, reviewers found Documo easier to use, set up, and administer. Reviewers also preferred doing business with Documo overall.
- Reviewers felt that Documo meets the needs of their business better than 8x8 Work.
- When comparing quality of ongoing product support, reviewers felt that Documo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Documo over 8x8 Work.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableFree Trial
8x8 Work
No trial information availableDocumo
Free Trial is available
Ratings
Meets Requirements
8.6
609
9.5
172
Ease of Use
8.6
614
9.4
175
Ease of Setup
8.2
371
9.2
143
Ease of Admin
8.3
334
9.2
113
Quality of Support
8.1
577
9.4
155
Has the product been a good partner in doing business?
8.5
365
9.5
112
Product Direction (% positive)
7.9
583
9.0
171
Features by Category
Signature Process
Not enough data
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Platform
Not enough data
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Documents
Not enough data
6.8
86
Not enough data
7.2
91
Not enough data
8.8
125
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
Not enough data
9.1
130
Not enough data
8.9
119
Not enough data
8.8
112
Not enough data
9.0
118
Not enough data
8.8
113
Not enough data
8.8
111
Collaboration Tools
8.6
117
Not enough data
8.7
81
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
118
Not enough data
8.5
114
Not enough data
8.4
87
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
94
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
40
Not enough data
8.5
43
Not enough data
7.1
40
Not enough data
7.2
37
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
Basic Communication
9.0
359
|
Verified
Not enough data
7.6
188
|
Verified
Not enough data
8.0
237
|
Verified
Not enough data
7.5
188
|
Verified
Not enough data
8.3
261
|
Verified
Not enough data
9.0
310
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.9
20
Not enough data
7.0
21
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
Not enough data
7.7
134
|
Verified
Not enough data
8.4
259
|
Verified
Not enough data
Advanced Features
8.2
287
|
Verified
Not enough data
8.4
277
|
Verified
Not enough data
9.1
310
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and Documo share no categories
Unique Categories
8x8 Work is categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Documo is categorized as Online Fax and E-Signature
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Financial Services
6.8%
Computer Software
5.7%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.5%
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 Comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
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