Top 10 8x8 Work Alternatives & Competitors

Top 10 Alternatives to 8x8 Work Recently Reviewed By G2 Community

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RingEX
By RingCentral
4.2/5
(1,354)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Reviewers say compared to 8x8 Work, RingEX is:
More expensive
Better at meeting requirements
Categories in common with 8x8 Work:
UCaaS Platforms
VoIP Providers
Video Conferencing
Cloud PBX Platforms

Nextiva
By Nextiva
4.5/5
(3,540)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to 8x8 Work, Nextiva is:
Slower to reach roi
More expensive
Better at support
Categories in common with 8x8 Work:
UCaaS Platforms
VoIP Providers
Cloud PBX Platforms

Dialpad Connect
By Dialpad
4.4/5
(4,150)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to 8x8 Work, Dialpad Connect is:
Easier to set up
Easier to admin
More usable
Categories in common with 8x8 Work:
UCaaS Platforms
VoIP Providers
Video Conferencing

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3CX
By 3CX
4.4/5
(546)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Reviewers say compared to 8x8 Work, 3CX is:
Easier to admin
Easier to set up
More usable
Categories in common with 8x8 Work:
UCaaS Platforms
VoIP Providers
Video Conferencing
Cloud PBX Platforms

GoTo Connect
By GoTo
4.4/5
(1,413)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Reviewers say compared to 8x8 Work, GoTo Connect is:
Better at support
Easier to do business with
Easier to admin
Categories in common with 8x8 Work:
UCaaS Platforms
VoIP Providers

Zoom Workplace
By Zoom
4.5/5
(56,314)
Product Description
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
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Reviewers say compared to 8x8 Work, Zoom Workplace is:
Slower to reach roi
Easier to set up
Easier to do business with
Categories in common with 8x8 Work:
UCaaS Platforms
Video Conferencing

Webex Calling
By Cisco
4.5/5
(629)
Product Description
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.
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Reviewers say compared to 8x8 Work, Webex Calling is:
More expensive
Better at support
Better at meeting requirements
Categories in common with 8x8 Work:
UCaaS Platforms
VoIP Providers
Cloud PBX Platforms

Genesys Cloud CX
By Genesys
4.4/5
(1,538)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to 8x8 Work, Genesys Cloud CX is:
Slower to reach roi
More expensive
More usable
Categories in common with 8x8 Work:
UCaaS Platforms
VoIP Providers

Intermedia Unite
By Intermedia
4.5/5
(520)
Product Description
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.
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Reviewers say compared to 8x8 Work, Intermedia Unite is:
Easier to do business with
Easier to set up
Easier to admin
Categories in common with 8x8 Work:
UCaaS Platforms
VoIP Providers
Video Conferencing