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At a Glance
Market Segments
Small-Business (59.0% of reviews)
Small-Business (96.3% of reviews)
Entry-Level Pricing
No pricing available
$39.00 Per Month
8x8 Work
Star Rating
(805)4.2 out of 5
Market Segments
Small-Business (59.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkAssembly
Star Rating
(278)4.8 out of 5
Market Segments
Small-Business (96.3% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Free Trial is available
Browse all 3 pricing plans8x8 Work vs Assembly
When assessing the two solutions, reviewers found Assembly easier to use, set up, and administer. Reviewers also preferred doing business with Assembly overall.
- Reviewers felt that Assembly meets the needs of their business better than 8x8 Work.
- When comparing quality of ongoing product support, reviewers felt that Assembly is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Assembly over 8x8 Work.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableAssembly
Starter
$39.00
Per Month
For new businesses
- CRM
- Client portal
- Messaging and team inbox
Free Trial
8x8 Work
No trial information availableAssembly
Free Trial is available
Ratings
Meets Requirements
8.6
605
8.9
216
Ease of Use
8.6
609
9.4
224
Ease of Setup
8.2
368
9.4
204
Ease of Admin
8.3
334
9.3
193
Quality of Support
8.1
573
9.5
195
Has the product been a good partner in doing business?
8.5
365
9.5
185
Product Direction (% positive)
7.9
579
9.7
206
Features by Category
Signature Process
Not enough data
9.2
60
Not enough data
8.6
56
Not enough data
9.5
61
Not enough data
8.9
57
Not enough data
8.7
59
Not enough data
7.4
53
Not enough data
8.2
55
Not enough data
8.8
56
Agentic AI - E-Signature
Not enough data
6.5
11
Not enough data
7.6
11
Not enough data
7.0
11
Not enough data
7.0
11
Not enough data
7.1
11
Not enough data
7.1
11
Security and Scalability
Not enough data
8.6
54
Not enough data
9.0
53
Not enough data
8.9
52
Platform
Not enough data
9.1
71
Not enough data
9.0
66
Not enough data
8.7
66
Not enough data
9.3
66
Not enough data
8.5
65
File Management
Not enough data
9.4
31
Not enough data
9.5
33
Not enough data
9.6
33
Not enough data
9.1
33
Not enough data
7.9
26
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.4
31
Not enough data
9.6
33
Not enough data
9.0
27
Not enough data
8.7
26
Administration
Not enough data
9.5
34
Not enough data
9.2
31
Not enough data
9.6
31
Not enough data
9.2
28
Not enough data
9.3
27
Not enough data
9.4
33
Platform
Not enough data
9.1
41
Not enough data
8.9
34
Not enough data
8.9
33
Not enough data
8.8
34
Document Creation
Not enough data
7.7
10
Not enough data
6.8
10
Not enough data
7.2
9
Not enough data
7.2
10
Not enough data
7.7
10
Not enough data
8.3
10
Workflow
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
8.7
9
Analytics
Not enough data
7.0
10
Not enough data
7.5
10
Not enough data
7.8
10
Administration and Platform
Not enough data
8.6
11
Not enough data
9.1
11
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
7.3
8
Not enough data
8.8
8
Generative AI
Not enough data
6.0
7
Contract Management Platform Features
Not enough data
8.3
27
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.3
25
Not enough data
8.1
25
Not enough data
8.9
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
8.2
24
Not enough data
8.3
24
Generative AI
Not enough data
6.1
20
Not enough data
6.2
20
Agentic AI - Contract Management
Not enough data
6.3
9
Billing
Not enough data
8.8
13
Not enough data
7.7
13
Not enough data
7.7
13
Not enough data
6.4
13
Dunning
Not enough data
7.6
13
Not enough data
7.3
13
Not enough data
6.9
13
Performance
Not enough data
7.3
13
Not enough data
7.1
13
Not enough data
6.9
13
Reporting
Not enough data
5.9
11
Not enough data
5.5
10
Not enough data
5.5
10
Agentic AI - Subscription Billing
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
7.3
13
Not enough data
7.1
13
Not enough data
4.1
13
Design
Not enough data
8.5
14
Not enough data
6.8
14
Not enough data
7.8
15
Not enough data
7.4
13
Not enough data
8.5
13
Generative AI
Not enough data
4.3
12
Not enough data
5.1
13
Payment Processing
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.3
9
Not enough data
9.3
9
Administration
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
7.8
10
Not enough data
8.7
9
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
9.3
9
Payment Options
Not enough data
8.3
9
Not enough data
9.3
10
Security
Not enough data
8.0
9
Platform
Not enough data
8.0
9
Not enough data
8.1
9
Content
Not enough data
8.0
151
Not enough data
7.8
137
Not enough data
8.6
151
Not enough data
8.9
148
Not enough data
8.8
141
Collaboration
Not enough data
8.5
148
Not enough data
9.0
153
Not enough data
8.2
146
Not enough data
7.8
135
Not enough data
6.6
129
Not enough data
6.4
127
Collaboration Tools
8.6
117
Not enough data
8.7
81
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
118
Not enough data
8.5
114
Not enough data
8.4
87
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
94
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
8.7
56
Not enough data
9.2
61
Not enough data
9.2
60
Bill Processing
Not enough data
8.2
56
Not enough data
7.8
50
Not enough data
8.7
57
Integration
Not enough data
8.3
52
Not enough data
8.6
58
Not enough data
7.8
45
Agentic AI - Billing
Not enough data
6.7
7
Onboarding Setup
Not enough data
9.1
26
Not enough data
8.5
26
Not enough data
7.6
26
Project Tracking
Not enough data
6.5
26
Not enough data
6.5
26
Not enough data
8.6
27
Not enough data
8.3
26
Not enough data
7.5
26
Customer Engagement
Not enough data
9.4
29
Not enough data
9.4
28
Not enough data
9.0
29
Not enough data
9.2
28
Not enough data
7.7
27
Functionality
Not enough data
8.8
49
Not enough data
8.3
47
Not enough data
9.1
51
Not enough data
8.7
52
Cloud Support
Not enough data
8.9
48
Not enough data
8.6
45
Not enough data
8.5
45
Automation
Not enough data
8.3
44
Not enough data
8.5
48
Customization
Not enough data
8.7
31
Not enough data
7.0
30
Not enough data
7.5
31
Not enough data
7.6
32
Additional Functionality
Not enough data
7.9
32
Not enough data
6.3
29
Not enough data
9.4
32
Not enough data
8.3
30
Not enough data
8.3
30
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
40
Not enough data
8.4
41
Not enough data
7.1
40
Not enough data
7.2
37
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
Basic Communication
8.9
358
|
Verified
Not enough data
7.6
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.5
188
|
Verified
Not enough data
8.3
261
|
Verified
Not enough data
9.0
309
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.9
20
Not enough data
7.0
21
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
Not enough data
7.7
134
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
Advanced Features
8.2
287
|
Verified
Not enough data
8.4
277
|
Verified
Not enough data
9.1
310
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.5
12
Not enough data
9.2
13
Not enough data
9.1
11
Not enough data
9.4
12
Data Control
Not enough data
9.7
11
Not enough data
9.2
11
Not enough data
8.6
11
Publishing
Not enough data
9.3
12
Not enough data
8.9
12
Not enough data
9.1
11
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
9.5
7
Growth
Not enough data
8.9
6
Not enough data
9.5
7
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.2
6
Content
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.2
6
Support
Not enough data
9.7
6
Categories
Categories
Shared Categories
8x8 Work and Assembly share no categories
Unique Categories
8x8 Work is categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Assembly is categorized as Client Portal, Client Onboarding, Payment Processing, Customer Communications Management, Subscription Billing, Cloud File Storage, Online Form Builder, No-Code Development Platforms, Website Builder, Cloud Content Collaboration, E-Signature, Billing, Proposal, Contract Management, and Workplace Innovation Platforms
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Assembly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.3%
Marketing and Advertising
24.7%
Accounting
14.2%
Consulting
7.9%
Financial Services
7.1%
Information Technology and Services
5.2%
Other
40.8%
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do I simply use and implement
1 Comment
NS
anywhere you need to go with the 8x8. Work for mobile. The app once you download the app and log in using your username. And password the app opens in the...Read more
Assembly has no more discussions with answers
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