Navan (Formerly TripActions)
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Average Rating: 4.7/5.0
Total Reviews: 9,144
How Do G2 Users Rate Navan (Formerly TripActions)?
- Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
- Workflows: 9.2/10 (Category avg: 8.7/10)
- Integration: 9.0/10 (Category avg: 8.6/10)
- Rules: 9.2/10 (Category avg: 8.6/10)
Who Is the Company Behind Navan (Formerly TripActions)?
- Seller: Navan
- Company Website:
- Year Founded: 2015
- HQ Location: Palo Alto, California
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Twitter: @Navan
65,757 Twitter followers -
LinkedIn® Page: www.linkedin.com
3,682 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Account Executive, Customer Success Manager
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 60% Medium, 31% Large
What Do G2 Reviewers Say About Navan (Formerly TripActions)?
AI-generated summary from verified user reviews
Pros
- Users find Navan to be extremely easy to use, enjoying seamless booking and fast reimbursement processes.
- Users value the easy booking process of Navan, appreciating its efficiency in managing all travel needs seamlessly.
- Users value the convenience of Navan for effortlessly booking travel for both business and personal needs.
- Users love how simple and user-friendly Navan is for booking and managing business travel effortlessly.
- Users value the intuitive interface of Navan, making travel planning seamless and efficient with diverse options.
Cons
- Users experience booking confusion due to excessive steps, miscommunication, and untrustworthy reservation confirmations with Navan.
- Users find limited options for meals and accommodations, wishing for more flexibility in booking and expensing.
- Users are frustrated by booking issues in Navan, highlighting complex steps and unreliable support during changes.
- Users often face hotel booking issues due to third-party dependencies, making changes and cancellations frustratingly difficult.
- Users experience significant approval issues with delays and lack of clarity in the approval workflow for bookings.
What Are Recent G2 Reviews of Navan (Formerly TripActions)?
"All-in-One Work Travel Booking That Keeps Trips and Expenses Organized"
Rating: 4.5/5.0 stars
— Sree K.
"One-Stop Travel & Expense Management with Real-Time Policy Control"
Rating: 4.5/5.0 stars
— Robin H.










