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itilite Reviews & Product Details

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Travel Management

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itilite Integrations

(6)
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itilite Demo - Single platform to manage travel & expense
Not just travel, you can now also file your expenses at a click of a button and make your tedious reimbursement process seamless and hassle free.
itilite Demo - Incentives that inspire savings
Incentivize employees for booking early and choosing cost effective options.
itilite Demo - Personalize search results
Cut down booking time by 50% through our AI-based option curation that are policy compliant. 80% of the trips are booked from the top 3 personalized options we suggest.
itilite Demo - Get 24x7 human powered customer support
Get the best in class response when you need them the most across call, chat and email in seconds!
itilite Demo - Unmatched expense management
#File using our smart scan feature # Automate expense reimbursements directly into employee's bank accounts with ACH #Enable 100% automated audits on receipts for duplicates, weekends, locations, categories & any other unusual activity
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itilite Reviews (716)

Reviews

itilite Reviews (716)

4.4
716 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and quick booking process of this platform, highlighting its intuitive interface that simplifies travel arrangements. Many appreciate the ability to manage all travel needs in one place, which enhances efficiency and saves time. However, some users note occasional slow loading times as a common limitation.

Pros & Cons

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Brian  P.
BP
Lecturer in Nutrition
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Helpful for managing travel and expenses across healthcare assignments"
What do you like best about itilite?

I like how simple it is to use. Staff can quickly book travel and upload receipts immediately after trips, while managers can easily see spending across all locations. This transparency helps keep budgets under control and speeds up approval. The mobile receipts uploads and real-time tracking are particularly helpful, allowing staff to submit expenses on the go and managers to monitor costs per location or assignment instantly, which makes approvals faster and keeps budgets accurate. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Some reports could be more customizable, like allowing us to reorder columns or include internal project codes. This would reduce the time spent manually formatting reports for finance or management. It would be great to add more customization options in the reporting features, like the ability to filter by location, project, or staff role and reorder or hide columns directly in the platform. Review collected by and hosted on G2.com.

Matthew  J.
MJ
Auditor
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Efficient travel and expense management for healthcare professionals on the move."
What do you like best about itilite?

I really appreciate how straightforward Itilite makes it for our staff to book travel and submit expenses. Receipts can be uploaded right after a trip, and managers get a clear view of costs across teams and locations, which helps keep budgets on track and reduces admin work. We really appreciate how quick and responsive the approval workflow is, allowing managers to approve travel and expenses efficiently, which keeps the process moving smoothly. Also, having all travel and expense data in one place makes generating reports easier and provides an accurate picture of costs across our mobile teams. We also integrate Itilite with our internal payroll and finance systems to reconcile travel expenses smoothly. The setup was smooth too, with step-by-step guidance allowing staff to start using the platform quickly without issues. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Some reports could be more flexible, for example allowing us to reorder columns or include internal project codes. While the data is accurate, these small tweaks would save time when preparing reports for finance or management. Review collected by and hosted on G2.com.

Gavin  B.
GB
service design and product director
Information Technology and Services
Mid-Market (51-1000 emp.)
"Simplifies travel and expense management for busy IT teams"
What do you like best about itilite?

I like how intuitive and easy itilite is to use, making booking travel and submitting expenses straightforward. The approvals happen quickly, which is a huge plus. Having everything on one platform gives us clear visibility into travel spend, helping our finance team stay on top of budgets and reducing back-and-forth with staff. The features I value most are mobile expense uploads, project-level cost visibility, and the approvals workflow, which allow staff to submit receipts quickly, track expenses by project, and get approvals faster, saving time for both the team and finance. I also appreciated the straightforward initial setup. Setting up user accounts, policies, and integrating with our internal systems was guided well, allowing the team to start booking travel and submitting expenses quickly without major issues. Review collected by and hosted on G2.com.

What do you dislike about itilite?

A few reports could use minor tweak to better match how we format internal summaries, but the data itself is accurate. Review collected by and hosted on G2.com.

Mark  W.
MW
Head of IT and Digital Delivery
Construction
Mid-Market (51-1000 emp.)
"Makes Managing Travel and Expenses Simple for Site Teams"
What do you like best about itilite?

I like how easy itilite is to use for booking travel and submitting expenses. The interface is simple, making it easy to find options that fit company policy. It's great that receipts can be uploaded quickly, making the expense process much faster. The simple interface saves time for both staff and managers. Quick receipt upload is beneficial as expenses can be submitted right away, keeping records organized and making approvals smoother. The initial setup was smooth and straightforward, with helpful guidance for setting up user accounts and policies, allowing us to quickly start booking travel and submitting expenses without any major issues. Review collected by and hosted on G2.com.

What do you dislike about itilite?

There aren't many issues with Itilite, but a few reports could use small adjustments to better match how we organize internal summaries. The data itself is accurate, though sometimes we make minor edits to the format before sharing it with the finance team. One small improvement could be having a bit more flexibility when exporting reports so they align more closely with internal formats. Review collected by and hosted on G2.com.

Nicole  R.
NR
Manager
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Simplifies travel and expense management for busy healthcare terms"
What do you like best about itilite?

I like that itilite makes booking travel and submitting expenses quick and straightforward. The platform is easy to navigate, and approvals happen faster. Having everything centralized helps with tracking costs and ensuring compliance with company policies. The project level cost visibility and mobile-friendly expense uploads are super helpful, allowing us to track travel spend in real time. Staff can submit receipts directly from their phones, which makes it easier to stay on top of budgets and reduces delays in expense approvals. The initial setup was smooth, and itilite guided us through account configuration, policy setup, and integration with our existing systems, allowing us to start using it quickly. Overall, it makes managing travel and expenses much more efficient, especially for staff working across multiple locations. Review collected by and hosted on G2.com.

What do you dislike about itilite?

A few reports need small tweaks to match how we format things internally. It would be helpful if we could customize the reports layouts slightly like adjusting column order, grouping by departments, or adding our internal codes so that the exported reports match our internal formatting. This would reduce the need for manual edits before sharing with finance or management. Review collected by and hosted on G2.com.

HM
Mid-Market (51-1000 emp.)
"Seamless Travel Management with Responsive Support"
What do you like best about itilite?

I like that itilite is user-friendly and simple to use. The ability to chat with agents 24/7 and get quick responses is a big plus for me. I also appreciate the easy access to invoices and financial data, along with the integration of virtual card information in the system. The data tracking and reporting features are something I definitely value, especially with the addition of the new Iris feature. The initial setup was very smooth and straightforward, thanks to the helpful customer success manager who guided us through the platform, addressed questions promptly, and resolved any issues. The itilite team has always been responsive and supportive. Review collected by and hosted on G2.com.

What do you dislike about itilite?

I would like the flight, rental, and lodging booking process to be altogether instead of separate steps and I would like to be able to skip booking a hotel or rental in the process of booking rather than starting all over and reselecting flights. If there was an option to skip a step and move on to the next booking piece without having to go back, that would be helpful. Review collected by and hosted on G2.com.

Prasanna B.
PB
Senior Product Specialist – Embedded Systems
"Simple Flight Booking with Minor Rescheduling Hurdles"
What do you like best about itilite?

I use Itilite for office flight bookings. I appreciate its simple UI that makes it easy to find flights fitting company policy. The approval process is straightforward and it locks in prices for 24 hours. I like that it shows colleagues who are traveling on the same flight, helping me connect and make common arrangements. The customizable search filters are great for choosing specific timings. I also use the expense feature for reimbursements, which adds to its functionality. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Rescheduling is a bit of a hassle with itilite because I have to cancel the flight and rebook it, which takes more time, especially when the travel dates are near. Also, there's no single sign-on option, so I have to set up a login and remember the password, which can be a hassle with the endless number of passwords today. Review collected by and hosted on G2.com.

Mark M.
MM
CEO
Information Services
Enterprise (> 1000 emp.)
"Clean, Intuitive UI with Responsive, Reliable Support"
What do you like best about itilite?

The UI is clean and intuitive, making it easy for teams to adopt. Support has also been responsive and reliable, which is critical for a global organization like ours. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Reporting flexibility could be improved. While the core features work well, having more customization options in reporting would make it even stronger for enterprise use. Review collected by and hosted on G2.com.

CA
Chief Financial Officer
Enterprise (> 1000 emp.)
"Improved Project Cost Control Through Automated GL Coding"
What do you like best about itilite?

What we value most is the automation around card transactions and project coding. ITILITE automatically assigns charges to the correct GL accounts and job numbers, which significantly reduces manual entry and improves accuracy in project cost tracking. It gives us clear visibility into spend while maintaining strong financial controls. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Reporting flexibility could be improved. While the core functionality works well, some financial and project reports require minor adjustments to align perfectly with our internal construction cost reporting formats. Review collected by and hosted on G2.com.

Michael B.
MB
CEO
Computer Software
Enterprise (> 1000 emp.)
"Effortless Travel Management and Expense Tracking"
What do you like best about itilite?

At Exadel, I like that Itilite combines travel booking and expense management in one simple platform. The centralized booking and automated expense tracking in Itilite help our team manage travel faster and with less manual work. The initial setup was quick and easy for our team, and the platform has a simple interface which helps teams adopt it quickly. Review collected by and hosted on G2.com.

What do you dislike about itilite?

Nothing to dislike about itilite, everything was perfect. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by itilite.

Travel Management

Contact Us

Card

Free
1 User

Expense Management

Starting at $6.00
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itilite Features
Ease of Creating Expense Reports
Employee Reimbursement
Ease of Booking
Itinerary Management
Trip Notifications
Receipt Capture
Performance and Reliability
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itilite