Navan (Formerly TripActions) Reviews & Product Details

I’ve used Navaan for scheduling trips, booking hotels, and managing other expenses. I can honestly say it’s very good, and by far one of the easiest tools to use.

Scheduling flights works really well, and it lets you add your frequent flyer numbers. Hotel booking is also straightforward and gives a clear view of your options, including reviews and points to help you decide.

Beyond trips, submitting other expenses is very easy too. I just upload the receipt, and it automatically pulls in the details using AI. I have used this for business travels as well as personal. It makes it really easy. Review collected by and hosted on G2.com.

Only thing is I can not make bulk expense. I have to register each expense as a single transaction. If this could be fix or improved then 100% mark for the tool. Review collected by and hosted on G2.com.

Navan (formerly TripActions) for its user-friendly platform that simplifies travel booking, expense management, and corporate travel policies. Its seamless integration, real-time updates, and comprehensive reporting features are often highlighted as top benefits Review collected by and hosted on G2.com.

I love it, nothing bad to say, no issues to report Review collected by and hosted on G2.com.

I don't understand how it's possible to have titles that are confusing when there are so many search and booking engines. For the first time using a system, I wondered what needed to be done at each step.

While the system, used and imposed by my company, knows which hotel was booked by colleagues for the same place and date as my trip, I had to extend the search to find the hotel (which has a note "colleagues have booked this hotel").

The system requires hierarchical validation to finalize. Except that it's not "finalize the booking" that's written. You have to "check availability." I don't know what happens if the desired room is no longer available.

Even though I followed the same procedure as my colleagues (we were leaving together, but each had to spend time making a reservation), my room was not paid for by the system. I had to pay the hotel on-site, while my colleagues had their nights prepaid.

The advantages of Navan are confusion and wasted time. Review collected by and hosted on G2.com.

Lack of clarity in the process. Unclear titles. Complicated and non-intuitive procedures. The information that the system possesses and displays is not used ("hotel booked by colleagues on the same dates" indicated but not presented as the first result). Validation page too long (7 printed pages). Review collected by and hosted on G2.com.

Navan gives employees autonomy over booking their own travel, which takes the hassle away from other teams and lets individuals choose their preferred trip details. I also like the trip overview you can print out like a timetable, as it makes the itinerary easy to follow. It’s great to be able to see the total cost of the trip and approve (or get approval) before booking. The search options are clear and comprehensive, and it saves all of your details for quicker, easier booking in the future, including frequent flyer information. And of course, the Navan rewards encourage more economical booking decisions. Review collected by and hosted on G2.com.

Once a trip is approved, each section has to be booked individually, making it slightly cumbersome. Other than that, it's great. Review collected by and hosted on G2.com.

The user experience is extremely intuitive. If you’ve booked travel before, you can quickly figure it out.

The mobile-first application makes on-the-go, real-time expense submission a breeze.

By eliminating traditional expense reports, it lets users focus on their core responsibilities instead of non-value-added compliance reviews. Compliance is built into the policies, and out-of-policy transactions are automatically flagged for review. Review collected by and hosted on G2.com.

While the NetSuite integration is reasonable, it is not as robust as some other applications. The types of transactions to integrate into NetSuite were somewhat limited.

Sometimes bookings came over on estimated values with a different actual value hitting the card. Made for some interesting reconciliations at times. Review collected by and hosted on G2.com.

I love the support - truly top tier. Very quick, and when not quick it's because the support team is doing what they can to resolve items quickly. They're easy to work with. I like the app as well for the most part. I think it has a pretty friendly interface, easy to filter options for hotels and rentals especially. I don't have to click around too much to get where I need to. Review collected by and hosted on G2.com.

The expenses section is a bit tedious. I can't submit multiple expenses at once and add details later; I have to upload a photo one at a time. Adding details to expenses or just adding receipts can be difficult, especially since it can reset to the top, making it time-consuming if I have a lot of expenses. In the app, when trying to book multi-city flights, I can't pick one flight and adjust the others from there like I can on desktop. I have a newer iPhone with the latest software. Review collected by and hosted on G2.com.

I like the UI of the Navan app. I feel like it's easy to use and easy to navigate. It's better than any other app that I use, like Expedia and all the other stuff. Navan makes it so much easier to book my work trips and even personal trips. It makes everything so much easier and organized. All I have to do is go to the app, and I see my flight information, hotel information, and if I rent a car, everything is in order, so it makes everything much easier. The initial setup was very easy; all I had to do was log in to my work email, use the authorization code, and I was already in. Review collected by and hosted on G2.com.

To be honest nothing. I love the product. Review collected by and hosted on G2.com.

Navan makes it easy to book flights, hotels, and vehicles all in one place, ensuring you don’t miss anything important for a business trip or a personal trip. It’s very straightforward to use: you just click the items you need to book, choose the prices that work for you, and lock in all of your reservations. It integrates everything into one easy-to-read itinerary, so you never miss a booking or reservation. Customer support is available at all hours if there are any issues or questions you may have. I’ve personally used it on numerous business trips between home and half way across the nation and, so far, I haven’t had any problems with the app or with support. Review collected by and hosted on G2.com.

So far, I haven’t experienced any issues while using the app. Review collected by and hosted on G2.com.

I use Navan for business travel and expense management. Overall experience has been positive. The platform is easy to use and intuitive, making travel bookings and expense submissions quick. Setup was straightforward and required minimal effort. Navan keeps travel and expense tools in one place. The mobile app works well and helps me manage receipts and trips on the go. Users I work with appreciate the convenience and automation of expense tracking. Review collected by and hosted on G2.com.

Some areas could improve. A few times booking steps felt unclear and unexpected charges appeared. Options for certain hotels and flights were limited compared with other tools. The approval workflow added delays for some expenses.

Overall, Navan handles travel and expenses efficiently and delivers solid value for teams. Review collected by and hosted on G2.com.

I like that Navan (Formerly TripActions) keeps everything in one place, which makes it really easy. I appreciate the ability to streamline options for changing flights and seats directly on the platform. If I have any issues, I have access to a chat rep or an AI rep who helps with questions immediately. I can log in at any time and get all the transparent pricing upfront. It's also great that the setup was very easy, only taking about three minutes to sign up and fill in my information, allowing me to see pricing immediately. Review collected by and hosted on G2.com.

I like the fact that we can speak to somebody if we have an issue, but it doesn't really give you the option to talk to a real human. Sometimes specific questions in rare cases might need the human to kind of understand the complexity of whatever the travel issue could be. Review collected by and hosted on G2.com.