---
title: Navan (Formerly TripActions) Reviews
meta_title: 'Navan (Formerly TripActions) Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 9100 reviews by the users' company size, role or industry
  to find out how Navan (Formerly TripActions) works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 9100
  scale: '5'
date_modified: '2026-06-18'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# Navan (Formerly TripActions) Reviews
**Vendor:** Navan  
**Category:** [Travel Management Software](https://www.g2.com/categories/travel-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 9,100
## About Navan (Formerly TripActions)
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.



## Navan (Formerly TripActions) Pros & Cons
**What users like:**

- Users find Navan&#39;s interface **easy to use** , making booking and reimbursements a seamless experience. (1513 reviews)
- Users love the **easy booking** process of Navan, allowing quick access to flights, hotels, and travel options. (645 reviews)
- Users find Navan ( **incredibly convenient** ), making booking flights, hotels, and trains easy for both business and personal travel. (559 reviews)
- Users find Navan to provide a **simple and user-friendly experience** , making business travel management effortless and efficient. (505 reviews)
- Users love the **intuitive interface** of Navan, making booking flights and hotels fast and easy. (444 reviews)
- Efficiency (402 reviews)
- Users appreciate the **seamless user experience** of Navan, making travel booking quick, easy, and hassle-free. (385 reviews)
- Expense Management (360 reviews)
- User Interface (333 reviews)
- Travel Management (326 reviews)

**What users dislike:**

- Users face significant **booking confusion** with Navan, encountering issues with reservations, trust, and customer service responsiveness. (185 reviews)
- Users find **limited options** for meals and accommodations, hindering flexibility for team events and expenses. (185 reviews)
- Users face **booking issues** with multiple steps, lack of support, and frustrating prompts for AAA membership during hotel reservations. (179 reviews)
- Users face challenges with **hotel booking changes** , as it often involves third parties and lacks flexibility for cancellations. (169 reviews)
- Users face **approval issues** , experiencing delays and lack of clarity in the approval workflow for bookings. (135 reviews)
- Users face challenges with **receipt management** , particularly with expense reporting and transaction approvals being cumbersome. (129 reviews)
- Expensive (117 reviews)
- Pricing Issues (115 reviews)
- Poor Customer Support (113 reviews)
- Location Issues (109 reviews)

## Navan (Formerly TripActions) Reviews
  ### 1. Excellent Support and Easy Setup, Flight Search Could be Improved Slightly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Simon P. | Director, Enterprise Sales

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I use Navan for planning and tracking both business and personal trips and it really helps in searching and booking flights, hotels, and rental vehicles. I find the interface easy to navigate, and what I like most is the customer service attentiveness when I run into issues during travel. The initial setup was very easy, both on Desktop and the App.

**What do you dislike about Navan (Formerly TripActions)?**

Sometimes I can't find some flights from certain carriers or certain flight segments on major carriers if multiple stops are required. The results sometimes differ from what I see on the airline website directly. It seems like discount carriers don't show up at all and recently I located a more direct route on an airline's website than I could see using Navan.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan helps me search and book flights, hotels, and rentals, keeping all my bookings and schedules in one place. I love the easy navigation and attentive customer service when I have travel issues.

  ### 2. Efficient Expense Management with Navan, Needs AI Tweaks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anthony T.

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I like that Navan (Formerly TripActions) keeps things very organized. The AI makes it easy and seamless by letting me scan receipts, which is helpful for handling expenses. It's also great to have all the information for hotel bookings and cancellations on a single page, including order and credit card details.

**What do you dislike about Navan (Formerly TripActions)?**

I think the AI's ability to handle multiple receipts still needs work because it doesn't add up all the receipts. I have parking for a whole week and instead of doing individual receipts, I want to do a batch, like five receipts at the same time. The synchronization with reward programs could be more seamless. There's also a minor thing about the cancellation and upgrade process, which might relate to company linking or privacy laws, but better synchronization would be helpful. Also, I think the AI should be able to read multiple things at once and identify them as one for easier management and approval.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I use Navan for organizing expenses and bookings. The AI receipt scanning simplifies processing expenses, and having all booking info on one page is great for staying organized.

  ### 3. Streamlined Expense Management, Saves Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert D.

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I really like the notifications and the automation features of Navan. As soon as I swipe my Navan card, I get an immediate notification on the app. I can just take a picture of the receipt and I'm done. If I receive a receipt via email from a hotel or airline, I just forward it to Navan, and it automatically associates it with the correct expense. At the end of each month, it compiles the expense report and submits it to my manager without me having to do anything or add any notes. The whole process is seamless and automates everything for me.

**What do you dislike about Navan (Formerly TripActions)?**

There isn't anything I dislike.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I use Navan for expense management, and it drastically cuts down the time to submit reports. The app notifies me of transactions and automates receipt uploads, making it simple to manage my frequent expenses. It's handy for handling hundreds of expenses monthly.

  ### 4. Seamless Business and Personal Travel Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcella D.

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I like that I can book both personal and business travel with Navan. It's really convenient to be able to pay for anything while I'm on a trip, not just flights or travel, but also food and orders. I appreciate the ease of access it provides and I really like the shareable pages that can be shared across teams. Being able to tag people into specific bookings is a great feature. The initial setup was so easy; I managed to get it set up in just a few days.

**What do you dislike about Navan (Formerly TripActions)?**

The tagging page for what happened within the purchase could be clearer. It has a lot of places to put info, and there are a lot of fields that are duplicative. It could be simplified for what the purchase was for, the trips, and if it was personal vs business.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan keeps all my travel info in one place, separates personal and business travel, and eases purchasing authorization. It's convenient for booking all trip-related expenses and offers shareable pages for team collaboration.

  ### 5. User-Friendly Travel Management Powerhouse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paula A. S. | Business Development Manager

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I think Navan is great for business travel. It's very user-friendly, and as someone who travels a lot domestically and globally, it makes things easy for me, especially with the choices of hotels. I appreciate that it acts as a one-stop shop where I can rent a car, book a hotel, and find the best airfare both domestically and internationally. It also keeps track of my rewards at Marriott and Hilton and has all my travel information readily available. I appreciate its ease of use, and it shows me where my colleagues have stayed before with good reviews, making it easier to book trips, especially internationally. The setup was very easy, and I've already recommended it to over 20 people. I would definitely rate it a 10 plus.

**What do you dislike about Navan (Formerly TripActions)?**

Absolutely nothing

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I use Navan as a one-stop shop for booking cars, hotels, and flights, which simplifies my travel plans. It's user-friendly, tracks my rewards, and even suggests hotels colleagues liked, making international bookings much easier.

  ### 6. Easy Mobile Expense Tracking and Itinerary Access with Navan

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn C. | Events Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Navan (Formerly TripActions)?**

I am a events marketer and always traveling to conferences. I love the easy access to my expense platform through Navan's mobile app. Gone are the days of me missing a receipt because I lost it in between travels. Navan's app is easy to use and gives me access to my travel itinerary and expenses at the ease of my fingertips.

**What do you dislike about Navan (Formerly TripActions)?**

I have not come across any issues while using the platform. I am very happy with all Navan's features and do not have any suggestions for improvement.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

It is solving easy access to my travel and submitting my expenses. I rely heavily on the mobile app and its ease of use.

  ### 7. Intuitive and Effortless Travel Management with Great Rewards

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian H. | Vice President of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Navan (Formerly TripActions)?**

Our travelers have found Navan to be extremely intuitive, and they really appreciate the rewards they earn for being mindful of costs during their trips. We were pleasantly surprised by how easy it was to implement, as it required very little effort on our part.

**What do you dislike about Navan (Formerly TripActions)?**

I haven't encountered many drawbacks with Navan so far. The system has been very straightforward and user-friendly. One area that could be improved is the process for submitting corporate discounts. Currently, we have to email our account contact to have rewards added, but it would be more convenient if this process were more automated and self-serve.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Previously, we lacked a unified and consolidated travel platform, but Navan now provides us with a single place where our travelers can access standardized pricing. This allows them to take advantage of our corporate travel discounts while still earning their loyalty points.

  ### 8. Navan is the best!  If you travel for business this is the best solution I've found!

**Rating:** 4.5/5.0 stars

**Reviewed by:** John M. | Business Development Manager Cyber &amp; IOT, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Navan (Formerly TripActions)?**

The mobile app is robust and easy to use.  I also find it useful that I can store my rewards info and have it used when I book travel.  This is especially important when I book hotel rooms.
The hotel search function is top notch and has been very useful to me.

**What do you dislike about Navan (Formerly TripActions)?**

Nothing. I like everything about Navan. It's very easy to use.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Keeping track of various travel expense was not easy until I started using the Navan card.  Now its really easy and convenient.
Booking travel is a lot easier.  Especially making arrangements for rental cars and hotels.  The mobile app is super easy to use and gives me great results.

  ### 9. Navan = great for business and personal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven M. | Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2026

**What do you like best about Navan (Formerly TripActions)?**

it is so good compared to looking at other hotel apps or using google search. it is just such a great ui that gives you the best prices. I use it for business and even for personal travel for that reason. hotel picking is the best.

**What do you dislike about Navan (Formerly TripActions)?**

The map feature for hotel in a city is very inaccurate and slow sometimes. it's fine tho, just have to use the list feature instead of the map.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

It's making me move faster to book travel as a salesperson who travels a lot. Hotel booking and travel is amazing and I use this even personally for all of my travel.

  ### 10. My Experience With Navan - Work and Personal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reem C. | Leader Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Navan (Formerly TripActions)?**

I use Navan through work for all of my work travel needs and it is SO easy to use. I go on at least 5 trips a year with work and so I use it often.  It includes many features, my favorite being that it keeps track of all of my memberships and then gives me the best deal for those while booking for work. I book flights, hotels, and car rentals and the prices are fair for my organization and super easy to shift.  Customer support is always available and sometimes I use it for personal trips because they give me great deals. I also use it to keep up with my work credit card spending, which is also easy to use.

**What do you dislike about Navan (Formerly TripActions)?**

Sometimes when it is keeping track of my spending, it automatically puts the purchase into a category that is wrong, so then I have to go back and tweak it to fix it.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

It is a one stop shop for all of my work trips and expenditures - it allows me to focus on the purpose of the trip and not the logistics.

  ### 11. User-Friendly and Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander V. | Americas Customer Service Manager Jr, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Navan (Formerly TripActions)?**

I love how user-friendly Navan (Formerly TripActions) is. Navigating through the various options is very easy, whether I'm looking to book flights or hotels. It's impressive how simple the interface is. I also really like the rewards that are available for us users. The initial setup was pretty easy too, with no problems or issues following the step by step process.

**What do you dislike about Navan (Formerly TripActions)?**

Nothing, I think that it's all good from my perspective.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I use Navan for both business and personal trips. It's user-friendly, making it easy to navigate and book options like flights and hotels. I appreciate the variety of options and rewards available, enhancing my overall experience.

  ### 12. Efficiency and Ease in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enrique M.

**Reviewed Date:** October 21, 2025

**What do you like best about Navan (Formerly TripActions)?**

I like that Navan (Formerly TripActions) is a very user-friendly and efficient platform. What I like the most is that its access is very simple and it has everything in a very clear navigation model. It helps me save a lot of time because it is a very simple tool, with very clear and accessible navigation, being a one-stop shop. I also appreciate that the initial setup was very straightforward and easy to apply. Every time I use it, I find new tools and features that are very simple in terms of their usability, which greatly reduces the time I spend on it.

**What do you dislike about Navan (Formerly TripActions)?**

I think that if Navan gave me more options for different flights or hotel options, it would be very good.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan helps me with all my travel needs, saving a lot of time. It is a very simple and efficient platform, with easy access and everything in one place.

  ### 13. Clean interface for all your business expenses.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2023

**What do you like best about Navan (Formerly TripActions)?**

I like that Navan added a feature to see how much money I have left in my daily budget to make sure I can stay on budget. 

**What do you dislike about Navan (Formerly TripActions)?**

I still don't understand why the flights on Navan are more expensive than on kayak.com etc. 

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

We are using it to book tickets when we go on company retreats. We use the Navan card to spend money while on a business trip so that we don't have to deal with lots of reimbursements. And our day to day expense management is done through Navan.

  ### 14. All-in-One Corporate Travel: Seamless Booking, Expenses, and Real-Time Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Navan (Formerly TripActions)?**

What I find most helpful about Navan is how it brings travel booking, expense management, and real-time support together in one seamless platform. It makes corporate travel more efficient for both travelers and travel managers.

A major upside is the user-friendly interface. Booking flights, hotels, and ground transportation is straightforward, and travelers can handle changes directly in the app. Real-time updates and a centralized system reduce confusion and give companies better visibility.

From my experience working in front-office support as well as back-office ticketing and fraud analysis for four years, I’ve seen how Navan prioritizes speed, automation, and policy compliance. Automated approval flows and policy controls help companies manage travel spend effectively while still giving employees flexibility.

Another strong advantage is the support structure. The platform enables quick coordination between customer support, ticketing, and fraud teams, which helps resolve issues efficiently—whether it’s schedule changes, complex rebookings, or fraud-risk detection.

Overall, Navan stands out because it balances technology, automation, and human support, making corporate travel smoother, more secure, and more cost-efficient.

**What do you dislike about Navan (Formerly TripActions)?**

While Navan is very efficient overall, one drawback is that certain complex or multi-city itineraries can still require manual intervention from support or ticketing teams. Automation works well for standard bookings, but more complicated changes—such as airline schedule disruptions, exchanges involving fare differences, or special fare rules—can take additional time to process.

Another limitation is that inventory and pricing may occasionally differ slightly from airline direct websites, particularly during high-demand periods. This can lead to questions from travelers who compare rates externally and expect an exact match.

Policy restrictions are helpful for cost control, but they can sometimes feel limiting for travelers who prefer more flexibility. Similarly, strict approval flows may slow down urgent bookings when managers are not immediately available to approve requests.

From an operational perspective, fraud detection and risk controls are important, but in some cases legitimate transactions may be flagged. When that happens, it can temporarily affect the traveler experience until the issue is reviewed and resolved.

Overall, these downsides tend to show up in edge cases and complex scenarios rather than in everyday use. For standard corporate travel, the platform performs well, but like any travel management system, it can run into challenges during irregular operations or when travel needs are highly customized.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan helps address several core business challenges tied to corporate travel and expense management.

To start, it improves visibility and control over travel spend. With built-in policy controls, approval workflows, and real-time reporting, companies can manage budgets more effectively and cut down on out-of-policy bookings.

It also boosts efficiency. Rather than relying on multiple tools for booking, approvals, and expense tracking, Navan brings these processes together in a single system. This reduces manual effort, speeds up approvals, and limits the back-and-forth between employees and finance teams.

At the same time, it supports a better traveler experience without sacrificing compliance. Employees can self-book within company policy, make changes more easily, and access support when needed. That balance helps reduce friction while still protecting company spend.

From an operational perspective, Navan can also help with risk and fraud management. With monitoring systems in place, suspicious or higher-risk transactions can be flagged and reviewed quickly, helping protect the company from potential financial losses.

Overall, Navan helps tackle cost control, operational inefficiency, policy compliance, risk management, and traveler support in one integrated platform.

  ### 15. Good as a single point to plan travel, but has a couple of problem still.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Scott F. | Senior solutions engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Navan (Formerly TripActions)?**

Manages expenses easily. Navan rewards are good when available. Physical card linked to expenses makes life much easier

**What do you dislike about Navan (Formerly TripActions)?**

I have found that some rail bookings don't provide an e-ticket, meaning you have to collect physical tickets.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

None that I can see, just makes things more difficult and expensive.

  ### 16. Efficient Travel Booking with Room for Better Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harshil J. | senior Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Navan (Formerly TripActions)?**

I find Navan (Formerly TripActions) easy to use for making trips and finding all options efficiently. I like that it acts as a travel agent, maintaining everything in one place for business trips. What I appreciate most is how it suggests company-recommended options closer to office locations and where my colleagues are staying, which makes planning smoother. Also, setting it up was very easy.

**What do you dislike about Navan (Formerly TripActions)?**

Sometimes payment doesn't go through and getting support is hard.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan acts as a travel agent for business, maintaining everything in one place. It makes it easy to book trips and find options recommended by the company, close to office locations, and where colleagues are staying.

  ### 17. Hassle-Free Travel and Expense Management with Navan

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vijaysing P. | Test Engineer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about Navan (Formerly TripActions)?**

The most appealing aspect of Navan to me is that of hassle-free travel and expense management, enabling users to manage bookings and reimbursements seamlessly. This feature is made possible by the ease of use of the interface and automation services provided.

**What do you dislike about Navan (Formerly TripActions)?**

nothing to add this time from my side everything seems fine

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan solves the problems that come with booking business trips, managing expenses, and managing reimbursements in one integrated solution. This leads to less administration, more policy compliance, faster expense reporting, and greater transparency into travel expenses.

  ### 18. Overpriced, Inflexible, and Disappointing

**Rating:** 0.0/5.0 stars

**Reviewed by:** Dan G. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about Navan (Formerly TripActions)?**

It initially seems like a good idea—consolidating travel into one platform with an approval process. However, the appeal quickly fades once you try to make any changes or deal with customer support.

When you look at the long list of $25 booking fees, compare prices directly with airlines or hotels, or consider how few points you earn through your memberships, it becomes clear that the benefits simply don’t outweigh the drawbacks.

**What do you dislike about Navan (Formerly TripActions)?**

This has been a terrible experience. You charge $25 per booking, yet you are not cheaper than booking directly. You offer far fewer points, and quite often I’m unable to pre-book seats with airlines, which forces me to pay out of pocket—sometimes as much as $100 each way on long-haul flights.

Overall, you provide absolutely no meaningful benefit. Over the past year of using your service, I’ve been extremely dissatisfied, and I’m actively encouraging 90% of our employees to switch to another option moving forward.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

This service isn’t solving any real problems. In fact, it takes more time and ends up being far more expensive than simply going to airline or hotel websites myself and booking travel manually.

There are countless price comparison tools available today that make it easy to find the best options without paying unnecessary extra fees. Seeing repeated $25 booking charges show up on my corporate travel card is honestly a joke, especially when the pricing is often no better—and sometimes worse—than booking directly.

At this point, I genuinely don’t know anyone in our company who actually enjoys using this service. Instead of making corporate travel easier, it has added frustration, extra costs, and unnecessary complexity.

  ### 19. Seamless Travel Booking with Intuitive Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul C.

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I like that everything can be done through the Navan app, making it really convenient for managing bookings. The push notifications for reminders are really helpful. I also sort of like the one-touch access for searching new travel options. It's very easy to have all expenses in one place instead of booking through different airline and travel sites. Plus, changing travel plans is really easy. The initial setup of Navan was very, very easy, which I appreciate.

**What do you dislike about Navan (Formerly TripActions)?**

I find some of the options for hotel searches could be a little clunky or cumbersome. Seems like there's just too many choices shown. I mean, maybe better filtering options at the point of search.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I use Navan for booking travel, keeping expenses in one place without needing to check multiple sites. Changing plans is easy, enhancing flexibility. The app's push notifications and one-touch search access are helpful.

  ### 20. Effortless Setup, Great for Team Travel, Needs Flight Change Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tim C. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I use Navan (Formerly TripActions) for work trips, and I like how it keeps our team on the same or similar flights, which is really convenient. It makes it easy to find flights in locations with multiple airports, like NYC. The expense feature is really nice, and I also appreciate that the initial setup was very easy.

**What do you dislike about Navan (Formerly TripActions)?**

Changing flights can be hard. I've had to change flights before, and you have to restart the entire process. Seems like an easy fix to make user experience better.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan keeps our team on the same or similar flights, makes it easy to find flights in locations with multiple airports like NYC, and the expense feature is really nice.

  ### 21. An Interactive and Comprehensive Solution for Seamless Business Travel

**Rating:** 5.0/5.0 stars

**Reviewed by:** John Mabini, F. | Regional Maintenance Reliability Engineer

**Reviewed Date:** February 14, 2026

**What do you like best about Navan (Formerly TripActions)?**

I use Navan mainly for business trips, and it really is a complete package. It handles all my reservations needs, from flights to hotel bookings and car rentals. I particularly like the reimbursement feature, with choices to sync with my personal credit, making things much simpler instead of relying just on receipts. The notifications about upcoming trips and confirmation are super helpful, keeping me updated on everything. I'm also interested in Navan points and looking forward to using them in the future. The initial setup was very easy and simple.

**What do you dislike about Navan (Formerly TripActions)?**

I guess on the car rentals, Navan should indicate or prompt me if the other rental companies are fully booked.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan handles all my travel reservations like flights, hotels, and car rentals, simplifying reimbursement with cool features. Notifications keep me update on trips and expenses, and I look forward to using NAVAN points.

  ### 22. Effortless Expense Management and Quick Reimbursements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip R. | Capital Specialist II, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Navan (Formerly TripActions)?**

I like the ability to use my phone's camera to scan receipts and automatically upload them. I appreciate that I can also upload receipts via email. The initial setup was fairly easy. Once I downloaded it onto my phone, I was able to link my profile with work and sync them together, which allows me to submit receipts and be repaid via PayPal.

**What do you dislike about Navan (Formerly TripActions)?**

I don't typically use the personal side of the app. I just have experience with the business side.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan allows me to submit my expenses and get reimbursed quickly. I like using my phone to scan receipts and upload them automatically or via email.

  ### 23. Efficient Travel Management with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob N.

**Reviewed Date:** February 13, 2026

**What do you like best about Navan (Formerly TripActions)?**

I like that Navan provides a one-stop solution for all reservations, which makes managing business travel much easier. It's a quick and easy way to keep all past and upcoming trips separate for expenses, allowing me to find, sort, and expense items easily. I also really appreciate that the tech support is always fast and friendly; they always answer the phone and solve travel issues quickly. Plus, initial setup was really easy, and the app works great as well.

**What do you dislike about Navan (Formerly TripActions)?**

I find that the Hertz rental car doesn't show up at all locations. The Navan rate is not the same as my company rate.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan provides a one-stop solution for all reservations, making it easy to separate past and upcoming trips for expenses. It helps in finding, sorting, and expensing items effortlessly. Plus, their tech support is fast and friendly, quickly resolving travel issues.

  ### 24. Cut Our Trip Booking Time in Half—Fast, Efficient All-in-One Travel Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael P. | Inspector, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

Using this software is a major improvement over our previous travel tool. The time it takes to book an entire trip—airfare, car rental, and hotel—has been cut in half, which makes the whole process much more efficient.

**What do you dislike about Navan (Formerly TripActions)?**

A possible improvement would be to offer more options for flying with multiple airlines, which could help reduce layover duration and cut down on overall additional flight time. That would make trips feel more efficient and less drawn out.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

It has streamlined my booking process and removed the need to book through a travel agent with limited support hours, which makes planning and managing trips much easier for me.

  ### 25. All My Travel Arrangements in One Convenient Place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pavan V. | VP of engineering, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about Navan (Formerly TripActions)?**

It’s a single place where I can check all my travel arrangements, with the option to add personal stays as well.

**What do you dislike about Navan (Formerly TripActions)?**

The prices can be higher at times, and this is especially noticeable when I add personal stays.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Corporate travel, with fragmented personal add-ons during business trips, and rewards for travel.

  ### 26. Easy to Use with Helpful Chat Support and Rewarding Booking Perks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa (Lapinski) H. | Manager, Payroll &amp; Tax, Manufacturing, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Navan (Formerly TripActions)?**

It is so easy to use! The chat feature always responds timely and is extremely helpful when needed. I love that you earn rewards after each booking and especially love the random offers that are pushed.

**What do you dislike about Navan (Formerly TripActions)?**

I can't think of anything that I dislike at this time.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Easy to book. Easy to search for a certain property.

  ### 27. Effortless Expense Filing, Needs Faster Travel Search

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arvin P. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2026

**What do you like best about Navan (Formerly TripActions)?**

I most often use Navan for filing business expenses, and I appreciate the UX. I've used other legacy expense platforms before that are much less pleasant to interact with. The UI/UX makes it easy to find what I'm looking for. I like how Navan clearly displays the approval status of all my filed expenses. The auto-extraction from receipts is pretty easy to use and makes a difference, especially when filing multiple expenses quickly. The auto-filling feature is a great touch and makes batch filing a bit easier by handling cumbersome information like category details. Setting up my account was fairly straightforward.

**What do you dislike about Navan (Formerly TripActions)?**

I noticed that when booking travel, the flights searching feature was pretty slow to load and use. Quicker result loading and filtering would be appreciated.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan makes it easy to file multiple expenses quickly, especially with auto-extraction from receipts.

  ### 28. It is still the best one around for business travel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex C. | Head of Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Navan (Formerly TripActions)?**

Ease of booking flights and hotels, and customer service when last minute cancelallations or changes are required.

**What do you dislike about Navan (Formerly TripActions)?**

Prices when trying to use Navan for personal travel are far above the prices in airline websites.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

One place to book flights and hotels, with convenient options and clear indication on allowed budget.

  ### 29. A Must-Have for Business and Personal Travel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oana R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Navan (Formerly TripActions)?**

I use Navan for business and personal travel, and I really like the HelpCenter. It's very useful since I solved all my problems and got all my questions answered in the chat. It's very nice that I can also book personal travels, and the Navan Rewards program really encourages this. As an admin, it makes it easy to find the invoices and costs to be paid, and it helps me find accommodations near my points of interest.

**What do you dislike about Navan (Formerly TripActions)?**

I'd love to see more articles and tutorials for the Expense part

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan helps me find accommodation near my interest points and simplifies managing invoices and costs. The HelpCenter effectively resolves my issues and answers questions quickly.

  ### 30. Navan is OUSTANDING!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa J. | Senior Tollfree Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Navan (Formerly TripActions)?**

I love the ease of use.  I easily find deals and get notifications of upcoming promotions which I love.

**What do you dislike about Navan (Formerly TripActions)?**

So far I have not found any improvements to suggest.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Comparing different options all at the same time and this has helped find flight times needed at a cost effective price.

  ### 31. Seamless T&E Management with Intuitive UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** alex p. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Navan (Formerly TripActions)?**

I really like the platform and UI of Navan (Formerly TripActions). It's seamless and quick whether I'm booking a trip myself or performing an accounting review. Compared to SAP's Concur, Navan is more centralized and makes it easier to reconcile monthly than the extracts Concur creates. The initial setup of Navan was relatively easy.

**What do you dislike about Navan (Formerly TripActions)?**

I don't like that we can't sort all of our properties (list of entities) alphabetically in the dropdown when pulling each entity's statements. I wish I could sort the entities alphabetically in the statements section.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan helps with reconciling transactions monthly and avoids extra costs from unsubmitted transactions. It is more centralized and creates easier-to-reconcile extracts than SAP Concur.

  ### 32. Simplifies Travel Booking with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shreya K. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Navan (Formerly TripActions)?**

I use Navan (Formerly TripActions) for booking trips for work offsites and personal travel because it makes it easy to find both my hotel and flight accommodations all in one place and ensures I'm getting the best deals. It's far easier than Googling and booking on individual sites. I really like the super easy-to-use UI, as it's not hard to find anything I'm looking for, like booked accommodations, pricing, or how to change flights. The initial setup was also very easy.

**What do you dislike about Navan (Formerly TripActions)?**

It would be nice if Navan notified me of a lower price for hotels or flights, because sometimes I can get Navan rewards for that too.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan makes it easy to find hotel and flight accommodations all in one place, ensuring I get the best deals. It's more convenient than searching and booking on individual sites.

  ### 33. Convenient Trip Planning with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul B. | Enterprise Strategic Implementation Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I find Navan really advantageous for getting the best prices on flights for both work and personal trips. I appreciate how it allows me to holistically view what I'm purchasing for flights and hotels in a quick and easy manner. My favorite thing about Navan is how all my rewards and points for airlines and hotels are stored in one easy place, making everything simple to find and apply whenever I'm searching for any trip.

**What do you dislike about Navan (Formerly TripActions)?**

I find that car rentals tend to be more hit or miss for discounts on Navan. It's not uncommon for me to find better deals going directly to the car rental's website than through Navan.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan allows me to view my flight and hotel purchases holistically and quickly, get the best flight prices, and store my airline and hotel rewards in one place for easy access.

  ### 34. Intuitive Booking, Perfect for Corporate Travel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Navan (Formerly TripActions)?**

I like using Navan (Formerly TripActions) for booking travel for work, including flights, hotels, and cars. I find it really helpful for planning corporate travel as it helps create 'Trips,' add other people, and collaborate, showing all my reservations grouped by the trip. It's like a one-stop shop for all my travel needs. The UI is great and easy to use. I also appreciate the booking flow and responsiveness, as the landing page to booking flow is very intuitive. Overall, the booking experience is great.

**What do you dislike about Navan (Formerly TripActions)?**

Navan can remember previous user selections - like origin, destination, dates, and some settings on the checkout page as well.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan helps me plan corporate travel by booking flights, hotels, and cars. It's a one-stop shop, allowing collaboration, adding people, and grouping reservations by trip. The intuitive booking flow and UI make it easy to use.

  ### 35. Navan Makes Work Travel Booking Easy Across Laptop and iPhone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ty T. | Web Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

Navan is easy to use to book airline tickets, rental car and hotel reservations. I was able to see different options that would work best with my travel schedule. I was able to easily use the app on both my laptop and my iPhone. I use it frequently to book work travel. The customer support team is friendly and helpful.

**What do you dislike about Navan (Formerly TripActions)?**

I haven't experienced any downsides to using Navan.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I am able to book all of my work travel reservations in one app, and Navan tries to find the best price and lets me know what my expense limits are based on company policies.

  ### 36. Booking business trips without hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucas M. | Associate Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about Navan (Formerly TripActions)?**

It's very easy to use, makes booking trips very straightforward

**What do you dislike about Navan (Formerly TripActions)?**

They dont have Ryanair available which sounds.. silly. 

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

It saves me a lot of time when searching for flights/hotels - makes it very easy to understand the limits on my company's policies - the filters are incredibly useful

  ### 37. Convenient One-Stop Platform for Business Travel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joseph S. | Corporate Packaging Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Navan (Formerly TripActions)?**

I really appreciate Navan (Formerly TripActions) for making business travel bookings incredibly convenient by allowing me to book flights, hotels, and rental cars all in one place. It simplifies the process significantly, saving me time and effort. The ability to find all the available flights for my destination in a single, consolidated view is particularly valuable, ensuring that I have all the options at my fingertips without having to search multiple sources. I also find the integration of the approval process for travel-related transactions to be a standout feature, as it makes obtaining necessary approvals from my managers more efficient and straightforward. Additionally, this platform helps me create complete, detailed itineraries easily, enhancing my travel planning experience and streamlining my workflow.

**What do you dislike about Navan (Formerly TripActions)?**

Sometimes, when I create or save specific items like hotel bookings or flights that I want to save, they don't properly save to the actual trip I've created. Instead, they merely get bookmarked, requiring me to look them up again later, which is pretty inconvenient.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan makes business travel booking convenient by allowing me to book flights, hotels, and rental cars in one place, simplifying approvals for managers.

  ### 38. Easy, Stress-Free Expenses and Travel Booking with Great UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Navan (Formerly TripActions)?**

Such an easy platform for work expenses and travel booking. The branding and UI is lovely - and the little jokes that appear on the app whilst something is loading is a nice touch. 

The receipt scan feature saves me so much time and makes expenses stress-free. 

Support has been very helpful too on occasions where I've had to amend a travel booking. Great platform all round

**What do you dislike about Navan (Formerly TripActions)?**

Nothing comes to mind. The app can be a little slow and buggy at times, but overall both app and desktop and easy to use

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I can quickly expense my work trips and make bookings without any hassle.

  ### 39. Seamless experience, easy and intuitive to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe C. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about Navan (Formerly TripActions)?**

Navan is one of the easiest travel planning platforms to utilize. Super easy to track receipts

**What do you dislike about Navan (Formerly TripActions)?**

No improvement, competition does not meet the same seamless experience. 

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan is a 1-stop location for booking travel, hotel, and logging expenses which has previously been a headache with other solutions.

  ### 40. Simplifies Travel Booking and Reimbursement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peipei W. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Navan (Formerly TripActions)?**

I use Navan for work-related flight booking and reimbursement. I like that it makes reimbursement easy, as I don't need to submit details manually, and it snaps the receipt for me. I like the most for flight booking because it clearly shows me the travel date and limitations, and I can see all flights and the related prices comparatively easy. It also helps by showing allowed travel dates and which ones are out of policy. The initial setup was quick and smooth.

**What do you dislike about Navan (Formerly TripActions)?**

I have to manually import my other hotel or flight membership information.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan simplifies reimbursement by snapping receipts automatically. It clearly displays travel dates and limitations, making flight bookings straightforward. I can easily compare flight prices and see which travel options comply with policy.

  ### 41. Streamlined Travel Booking with Fast, Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edward G.

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I really like how quickly I can find all the options that are out there and pick the best ones for me. The many options for sorting the information are fantastic and allow me to see exactly what I want to do, whether it's sorting by price or by time like departure or arrival. These options are very useful for what I do.  Additionally I love the ability to submit receipt by phone and take care of all expenses immediately.

**What do you dislike about Navan (Formerly TripActions)?**

There are times when renting a car, all the options you give me are out of the company  budget.  Need to correct why that would be the case.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan allows me to find the most affordable hotels, airline, and rental car options. I like how quickly I can find all the options and pick the best ones for me.

  ### 42. Seamless Business Travel with Mobile Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirk H.

**Reviewed Date:** February 11, 2026

**What do you like best about Navan (Formerly TripActions)?**

I find Navan easy to use for booking business travel. I really like that I can use it on both my phone and computer. The app works very well and allows me to bill hotels, airfare, and most rentals directly to Navan, which is super convenient as it saves me from having to pay personally and then request reimbursement. I had good step-by-step instructions during the initial setup and appreciated having someone available to call for help if needed.

**What do you dislike about Navan (Formerly TripActions)?**

Not all rentals are able to be booked to the Navan card, like with Hertz. Navan should work with all rental agencies and set up the Navan card.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I find Navan easy to use on my phone and computer, simplifying business travel bookings. It works well, allowing me to bill expenses directly rather than pay upfront and seek reimbursement.

  ### 43. A Dependable One-Stop Shop for Travel Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob G. | Member Emeritus, Board of Directors

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I like using Navan because it's a one-stop shop. They offer special pricing with different vendors, which is pretty nice. I appreciate the multiple options to choose from for travel. It keeps everything in one place, which is really convenient. Most importantly, I love that the platform is easy to use and very user-friendly. Navan helps keep my trips organized with all my transportation needs. It's easy to integrate my trip itinerary into my Microsoft Outlook calendar, which is nice. Setting up Navan was easy and very user-friendly. The process was straightforward, and everything was clean and easy to follow.

**What do you dislike about Navan (Formerly TripActions)?**

I cannot think of anything that I dislike.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I like using Navan as a one-stop shop for travel, with special pricing from vendor contracts. It offers multiple travel options, keeps everything organized in one place, and is user-friendly.

  ### 44. Navan Makes Booking Travel and Submitting Receipts Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allie B. | Client Success Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Navan (Formerly TripActions)?**

Navan is very user-friendly. It’s super easy to import receipts and fill out all the necessary information in one place. I also find it really easy to search for and book hotels and flights, including for specific brands.

**What do you dislike about Navan (Formerly TripActions)?**

There was a bit of a learning curve at first in figuring out where everything was, but once I spent more time using it, it became very straightforward.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I now have a one-stop shop where I can book all my travel and submit any expenses. It saves me time and gives me more flexibility when booking.

  ### 45. User-Friendly Interface, Needs Better Grey Area Handling

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hope B. | Social Media Senior Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about Navan (Formerly TripActions)?**

I find Navan (Formerly TripActions) user-friendly, especially appreciating how easily I can attach expenses to codes and upload receipts. The card feature is particularly helpful as it allows me to bypass using my personal card, and the prompts simplify sharing the required information for reimbursement. Additionally, while I wasn't involved in the initial setup, I liked having a representative available, which made me feel supported.

**What do you dislike about Navan (Formerly TripActions)?**

General expenses that fall into a grey area are hard to input, and I wish there was an 'other' option for more expenses.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan helps me bypass using my card, easily share info for reimbursement, attach expenses to codes, and upload receipts. It's user-friendly with a helpful card.

  ### 46. Simplified Travel Booking with Intuitive Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suzanne  J. | COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Navan (Formerly TripActions)?**

I like how user-friendly Navan (Formerly TripActions) is, and it's super easy to set up. I also appreciate that it automatically adds bookings to my calendar. It's convenient because I don't have to look at multiple sites to find the cheapest flights or the most convenient times, and I can see all the seat selections. I also like the flexibility of booking one way on one airline and the return on another.

**What do you dislike about Navan (Formerly TripActions)?**

none at this time

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I use Navan to book work travel without checking multiple sites, saving time finding the cheapest flights. I can also see all seat selections and enjoy the flexibility of booking one way with one airline and returning with another. It automatically updates my calendar.

  ### 47. Travelling becomes easy with Navan

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nisha R. | Strategic Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Navan (Formerly TripActions)?**

Newly added options to book trains was the missing piece and now it is sorted too

**What do you dislike about Navan (Formerly TripActions)?**

Not expire the reward points - there should be no limit

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

- Easy booking the travel itinerary
- Easy submission of bills
- Visibility of allowance limit consumption

  ### 48. Streamlined Travel Management with Smartphone Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramakrishna T.

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I like how easy it is to use Navan with a smartphone. It really helps me claim reimbursements as I incur them because it's so simple to use. I also find the initial setup very simple, both on the phone and the desktop. Using the phone camera to scan receipts for automatic claim creation is a convenient feature.

**What do you dislike about Navan (Formerly TripActions)?**

The hotels insist on taking a personal card for incidentals. If there is some way to use the Navan business card for that there is no risk of business expenses spilling over into personal expenses.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan simplifies making airline and hotel reservations and allows easy reimbursement claims with smartphone use, reducing the hassle of tracking and filing expenses manually. I can use a phone camera to scan receipts for automatic claim creation, mitigating the risk of lost receipts.

  ### 49. Effortless Expense Tracking and Travel Booking

**Rating:** 5.0/5.0 stars

**Reviewed by:** John C.

**Reviewed Date:** February 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

Navan is the easiest expense system I have ever used. The receipts are usually captured flawlessly and instantaneously. I love how easy it is to capture the receipts information and also enjoy the jokes during the upload process of those photos of the receipts. Our lives have been made much easier thanks to Navan. It speeds up my daily processes, meaning I no longer have to take a full day to do expenses. Booking travel is another excellent feature in Navan, and it's very easy to do. The initial setup of Navan was so easy.

**What do you dislike about Navan (Formerly TripActions)?**

Sometimes the pricing is not better than other websites. Hopefully there will be more selections of flights and options in the future.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

Navan speeds up my daily processes, making expense handling effortless with flawless receipt capture. Booking travel is very easy.

  ### 50. Effortless Travel Management, Streamlined Expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greeshma P. | Product Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Navan (Formerly TripActions)?**

I use Navan for managing business travel and related expenses. It allows me to easily book flights, hotels, and transportation for work trips while keeping everything in company travel policies. It makes it easier to book travel and manage expenses in one simple platform, saving time and keeping everything organized. I was able to start using the platform with minimal training, which made the setup straightforward and easy.

**What do you dislike about Navan (Formerly TripActions)?**

Sometimes travel options are limited compared to other booking apps, so having more choices would improve the experience.

**What problems is Navan (Formerly TripActions) solving and how is that benefiting you?**

I use Navan to simplify booking business travel and manage expenses in one place. It helps me book flights, hotels, and transportation easily, ensures compliance with company travel policies, and saves time by automatically handling expenses.


## Navan (Formerly TripActions) Discussions
  - [Can we use Trip action to track mobility?](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) - 4 comments, 2 upvotes
  - [Does anyone integrate Trip Actions with the Tallie expense software?](https://www.g2.com/discussions/15600-does-anyone-integrate-trip-actions-with-the-tallie-expense-software) - 1 comment, 2 upvotes
  - [What is the best day to book a flight?](https://www.g2.com/discussions/what-is-the-best-day-to-book-a-flight) - 1 comment, 1 upvote
  - [I book international travel by hosting fitness retreats.](https://www.g2.com/discussions/i-book-international-travel-by-hosting-fitness-retreats) - 3 comments, 1 upvote
  - [How do I book travel within a 7 day period so I’m not out of policy?](https://www.g2.com/discussions/52119-how-do-i-book-travel-within-a-7-day-period-so-i-m-not-out-of-policy) - 1 comment, 1 upvote

- [View Navan (Formerly TripActions) pricing details and edition comparison](https://www.g2.com/products/navan-formerly-tripactions/reviews?open_modal_url=%2Fpt%2Fproducts%2Fnavan-formerly-tripactions%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fnavan-formerly-tripactions%252Freviews%253Fpage%253D3%2526qs%253Dpros-and-cons%26source%3Dsticky_header_pin&page=3&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-06-18+18%3A47%3A48+-0500&secure%5Bsession_id%5D=7c5a9da8-ff73-4816-8321-1fef16c663b9&secure%5Btoken%5D=2b539d2723bb44e44f26211e131ea68f3099b1c76171560e8003f51ed330ab0e&format=llm_user)
## Navan (Formerly TripActions) Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews)
  - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Lyft Business](https://www.g2.com/products/lyft-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [PingFederate](https://www.g2.com/products/ping-identity-pingfederate/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews)
  - [Sage Expense Management](https://www.g2.com/products/sage-expense-management/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews)
  - [VensureHR](https://www.g2.com/products/vensurehr/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Navan (Formerly TripActions) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Setup**
- Vehicles
- Employees
- Travel Types
- Locations

**Setup**
- Approvals
- Alignment

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Card Management**
- Card Types
- Card Controls
- Card Personalization
- Configuration
- Fulfillment
- Replacement

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Tracking**
- Mileage
- Logs
- Automation

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Approval **
- Rules
- Workflows
- Submit

**Controls**
- Tokenization
- Security
- Card Networks
- Integration
- Testing
- APIs

**Reimbursement**
- Reimbursement
- Expenses
- Workflows

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Platform - Mileage Tracking**
- Reporting
- Customer Support

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Payments**
- Recurring
- Employee Reimbursements
- ACH

**Agentic AI - Mileage Tracking**
- Autonomous Task Execution
- Adaptive Learning

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

## Top Navan (Formerly TripActions) Alternatives
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