Personal service that actually covers the hard cases

What sets Lanes & Planes apart for us is the personal support. When a trip gets complicated or raises a question the portal can’t handle (at least in our company’s setup), there’s a real person to help, weekends included. Travelling with children was one of those cases, and it was sorted quickly and very friendly.

The portal itself works well for everyday bookings. Being able to sort hotels by recommendation, distance or rating saves a lot of time when choosing where to stay. Expenses are just as easy: scan the receipt in the app and the entry is created in a few taps. Review collected by and hosted on G2.com.

Nothing really comes to mind, except that there are a couple of emails sent per booking. Review collected by and hosted on G2.com.