# Best Social Media Analytics Software for Small Business - Page 3

## How Many Social Media Analytics Software Products Does G2 Track?

**Total Products under this Category:** 315

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Rallio | Powered by Ignite Visibility (+0.43%) - Among all products in this category, Rallio | Powered by Ignite Visibility recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Social Media Analytics Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 63,600+ Authentic Reviews
- 315+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Social Media Analytics Software
 ![G2 Grid® for Social Media Analytics Software plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-analytics/grids.png?focus%5B%5D=678&focus%5B%5D=1616&focus%5B%5D=14837&focus%5B%5D=39215&focus%5B%5D=3551&focus%5B%5D=81808&focus%5B%5D=1622&focus%5B%5D=163098)

Highlighted products: Sprout Social, Hootsuite, Zoho Social, SOCi, Semrush, Linktree, Bitly, and Vista Social.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-analytics/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=hootsuite&focus%5B%5D=zoho-social&focus%5B%5D=soci&focus%5B%5D=semrush&focus%5B%5D=linktree&focus%5B%5D=bitly&focus%5B%5D=vista-social&segment=small-business)

**Sponsored**

### Brand24

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=240&secure%5Bchosen_at%5D=2026-08-05T23%3A40%3A01Z&secure%5Bdisplayable_resource_id%5D=240&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=240&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5791&secure%5Bresource_id%5D=240&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-analytics%2Fsmall-business%3Fpage%3D3&secure%5Btoken%5D=9732c9878633edcb9de163da8639fff1884dbc3a1624c79e911f940ff5a698d3&secure%5Burl%5D=https%3A%2F%2Fapp.brand24.com%2Fuser%2Fregister-account%2F%3Fcustom_form%3D506%26utm_source%3Dg2.com%26utm_medium%3Dcpc%26utm_campaign%3Dlistings&secure%5Burl_type%5D=custom_url)

### [Kontentino](https://www.g2.com/products/kontentino/reviews)

Kontentino is a collaborative social media tool that turns chaos into clarity - helping teams plan, approve, and schedule together effortlessly. It brings marketing teams, clients, and stakeholders into a single structured workflow — replacing scattered emails and endless feedback loops with clarity, speed, and control. Approvals without the friction Clients review and approve posts through a clean interface. No login required. Fewer misunderstandings, faster sign-offs, stronger relationships. Real collaboration, in real time Copywriters, designers, managers, and clients work together in one place. No version confusion, no lost feedback threads. Multi-brand, multi-channel clarity Manage dozens of brands and profiles from one calendar. Always know what's scheduled, what needs approval, and what's going live next. Publish and measure, all in one place Autopublish to Facebook, Instagram, LinkedIn, TikTok, and more. Then track performance with visual reports that actually make sense. AI that works the way you do Smart AI features for content creation and localization - built into your workflow, not bolted on. Backed by real human support when you need it. Support from real people, fast When you need help, a real person responds. Quickly. Kontentino support team knows the product and social media landscape, and always aims to solves problems. Built for agencies managing multiple clients, and in-house teams who can't afford messy processes. Kontentino scales with you — from a handful of profiles to a full portfolio.

**Average Rating:** 4.6/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Kontentino?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Attribution:** 10.0/10 (Category avg: 7.9/10)
- **Scalability:** 10.0/10 (Category avg: 8.6/10)
- **Report Customizability:** 10.0/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Kontentino?

- **Seller:** [Kontentino](https://www.g2.com/sellers/kontentino)
- **Company Website:** www.kontentino.com
- **Year Founded:** 2014
- **HQ Location:** Bratislava, Slovakia
- **Twitter:** @Kontentino  
582 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb9b24e9ddebc7cdc41b5071b89e5dc0e91c69af16d6ba4e49ff03af728df3da&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10633766%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, CEO
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 69% Small, 17% Medium

#### What Do G2 Reviewers Say About Kontentino?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Kontentino, ensuring efficient content management and seamless client approvals.
- Users appreciate the **responsive and friendly customer service** of Kontentino, making their experience feel like a true partnership.
- Users appreciate the **clear calendar view** in Kontentino, enhancing ease of scheduling and team collaboration for social media.
- Users value the **effective content creation** capabilities of Kontentino, streamlining collaboration and management across multiple stakeholders.
- Users appreciate the **post scheduling** feature of Kontentino, which streamlines content planning and enhances team collaboration.

##### Cons

- Users find Kontentino's pricing to be **higher than competitors** , impacting overall affordability and value perception.
- Users experience **performance issues** with Kontentino, including slow loading times and difficulties with post publishing.
- Users find **scheduling issues** with Kontentino, particularly for TikTok and PDF uploads, hinder their workflow efficiency.
- Users notice a **lack of advanced analytics** in Kontentino, wishing for more reliable data interpretation and functionality.
- Users note **limitations in analytics and social media scheduling** , affecting overall usability and convenience when publishing content.

#### What Are Recent G2 Reviews of Kontentino?

**["Clear Content Planning Overview That Keeps Our Brand on Track"](https://www.g2.com/survey_responses/kontentino-review-13129369)**

**Rating:** 4.5/5.0 stars

_— Zuzana V._

[Read full review](https://www.g2.com/survey_responses/kontentino-review-13129369)

**["Easy to use, great support, and an excellent workflow for social media agencies"](https://www.g2.com/survey_responses/kontentino-review-12856165)**

**Rating:** 4.0/5.0 stars

_— Thirsa d._

[Read full review](https://www.g2.com/survey_responses/kontentino-review-12856165)

### [Onclusive Social](https://www.g2.com/products/onclusive-social/reviews)

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/

**Average Rating:** 4.5/5.0

**Total Reviews:** 203

#### How Do G2 Users Rate Onclusive Social?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Attribution:** 7.8/10 (Category avg: 7.9/10)
- **Scalability:** 8.5/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.5/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Onclusive Social?

- **Seller:** [Onclusive](https://www.g2.com/sellers/onclusive-2026-07-17)
- **Year Founded:** 2002
- **HQ Location:** London, GB
- **Twitter:** @Onclusive  
3,683 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c1058cfaa6f2283e9ff1a644f713e592ff3bc83ce18af949b9ebefe516c32df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonclusive%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,089 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 35% Large, 33% Small

#### What Do G2 Reviewers Say About Onclusive Social?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **LinkedIn analytics** of Onclusive Social to be extremely helpful and beneficial for their needs.
- Users find the **LinkedIn analytics** of Onclusive Social to be extremely beneficial and insightful for their needs.
- Users find **LinkedIn analytics incredibly useful** , greatly enhancing their insights and understanding of social performance.

##### Cons

- Users find the **difficult learning** curve of Onclusive Social challenging, especially when setting up queries.
- Users find the **difficult setup** of Onclusive Social challenging, impacting their overall experience with the platform.
- Users find **difficult usability** with Onclusive Social, particularly struggling with setting up queries effectively.
- Users find the **lack of clarity** in Onclusive Social challenging, making setup and navigation cumbersome.
- Users find the **learning curve steep** , making it challenging to set up queries effectively on Onclusive Social.

#### What Are Recent G2 Reviews of Onclusive Social?

**["Great tool for mid-size and large companies"](https://www.g2.com/survey_responses/onclusive-social-review-10241650)**

**Rating:** 4.5/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/onclusive-social-review-10241650)

**["Incredibly Useful LinkedIn Analytics"](https://www.g2.com/survey_responses/onclusive-social-review-12338444)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/onclusive-social-review-12338444)

#### What Are G2 Users Discussing About Onclusive Social?

- [What is Digimind Social used for?](https://www.g2.com/discussions/what-is-digimind-social-used-for)

### [HypeAuditor](https://www.g2.com/products/hypeauditor/reviews)

HypeAuditor is a SaaS company offering complex solutions to brands, agencies, and platforms dealing with influencers. HypeAuditor has developed a comprehensive set of tools and reports to analyze influencers on Instagram, YouTube, TikTok, Twitch, and Twitter, and plan marketing campaigns. The toolset helps to discover and compare the quality of influencers’ accounts, verify their audience authenticity, and analyze audience demographics. The Campaign Management Solution allows businesses to create branded media plans for influencer campaigns, manage and automate campaigns with AI-based features, and track their performance. HypeAuditor provides a range of Market Analysis reports designed to provide businesses with industry insights and the influencer marketing landscape in different countries and niche markets. The reports include Competitor Analysis for exploring influencer strategies of competitive brands. The Competitor Comparison report helps to compare multiple brands side by side. All services are based on AI algorithms, which allows HypeAuditor to identify behavioral patterns and detect suspicious accounts. HypeAuditor’s goal is to provide the ultimate analytics solution to ensure the company’s clients work as effectively as possible with social media creators.

**Average Rating:** 4.6/5.0

**Total Reviews:** 259

#### How Do G2 Users Rate HypeAuditor?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Attribution:** 7.9/10 (Category avg: 7.9/10)
- **Scalability:** 8.2/10 (Category avg: 8.6/10)
- **Report Customizability:** 7.9/10 (Category avg: 8.1/10)

#### Who Is the Company Behind HypeAuditor?

- **Seller:** [HypeAuditor](https://www.g2.com/sellers/hypeauditor)
- **Year Founded:** 2017
- **HQ Location:** Indianapolis, US
- **Twitter:** @hypeauditor  
1,485 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=83d4bf237f3a0efbed3b9cd89202944c1aa42199b7fb95b7f516ec9226c4df16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhypeauditor%2F&secure%5Burl_type%5D=linkedin_company_website)  
69 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Marketing and Advertising, Public Relations and Communications
- **Company Size:** 51% Small, 39% Medium

#### What Do G2 Reviewers Say About HypeAuditor?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **effective influencer management** features of HypeAuditor, streamlining connections and enhancing marketing strategies.
- Users love the **ease of use** of HypeAuditor, thanks to its intuitive interface and helpful features.
- Users value the **fast, reliable visibility** HypeAuditor provides into audience quality and engagement across social platforms.
- Users appreciate how HypeAuditor provides **robust influencer data** , simplifying campaign strategies and client communication.
- Users appreciate the **user-friendly interface** of HypeAuditor, enhancing their influencer marketing efforts with ease and efficiency.

##### Cons

- Users express frustration with **poor reporting** , citing a static dashboard and limited data analysis capabilities.
- Users find the **limited analytics** disappointing, especially due to inaccuracy and restrictions on tracking multiple social media accounts.
- Users find **missing features** in HypeAuditor, such as unavailable influencer profiles and limited tracking options, troubling.
- Users find the **pricing for larger plans too expensive** , making it challenging for small-to-medium sized companies to afford.
- Users note the **inaccuracy** in HypeAuditor's data, especially regarding relevance and incorrect country listings.

#### What Are Recent G2 Reviews of HypeAuditor?

**["HypeAuditor’s Robust Influencer Outreach, Database and Comprehensive Reporting"](https://www.g2.com/survey_responses/hypeauditor-review-13174319)**

**Rating:** 5.0/5.0 stars

_— Ozge S._

[Read full review](https://www.g2.com/survey_responses/hypeauditor-review-13174319)

**["Great platform for influencer vetting and campaign analytics"](https://www.g2.com/survey_responses/hypeauditor-review-13128851)**

**Rating:** 4.5/5.0 stars

_— Suyash S._

[Read full review](https://www.g2.com/survey_responses/hypeauditor-review-13128851)

#### What Are G2 Users Discussing About HypeAuditor?

- [How much does hype auditor cost?](https://www.g2.com/discussions/how-much-does-hype-auditor-cost)
- [What software do influencers use?](https://www.g2.com/discussions/hypeauditor-what-software-do-influencers-use)
- [Is HypeAuditor real?](https://www.g2.com/discussions/is-hypeauditor-real) - 2 comments
- [What is a HypeAuditor?](https://www.g2.com/discussions/what-is-a-hypeauditor) - 1 comment

### [Facelift Data Studio](https://www.g2.com/products/facelift-data-studio/reviews)

Advanced social media analytics, simplified! Facelift Data Studio is a social media analytics tool to track, benchmark and compare your social media channels. With the help of quintly decisions can get more data-backed and you can see what worked best in the past - for your own profiles and the ones of your competition. Dashboards, reports and even metrics are customizable, tailored specificly to your needs. The extensive Facelift Data Studio API makes data integrations easy and fast.

**Average Rating:** 4.7/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Facelift Data Studio?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Attribution:** 7.1/10 (Category avg: 7.9/10)
- **Scalability:** 8.8/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.3/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Facelift Data Studio?

- **Seller:** [Facelift](https://www.g2.com/sellers/facelift)
- **Year Founded:** 2011
- **HQ Location:** Hamburg, Germany
- **Twitter:** @facelift  
35 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e2b9edba3007870257f55c2eba8a5c9e30fc6b5329a32fa0bad62173aeab35a2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2714370%2F&secure%5Burl_type%5D=linkedin_company_website)  
147 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 41% Small, 38% Medium

#### What Are Recent G2 Reviews of Facelift Data Studio?

**["Best tool for analytics"](https://www.g2.com/survey_responses/facelift-data-studio-review-8255996)**

**Rating:** 4.5/5.0 stars

_— Jan G._

[Read full review](https://www.g2.com/survey_responses/facelift-data-studio-review-8255996)

**["Review for Quintly"](https://www.g2.com/survey_responses/facelift-data-studio-review-8170735)**

**Rating:** 5.0/5.0 stars

_— sakshi f._

[Read full review](https://www.g2.com/survey_responses/facelift-data-studio-review-8170735)

#### What Are G2 Users Discussing About Facelift Data Studio?

- [What is Social Insider?](https://www.g2.com/discussions/what-is-social-insider)
- [What is social media analytics?](https://www.g2.com/discussions/what-is-social-media-analytics)
- [What is quintly academy?](https://www.g2.com/discussions/what-is-quintly-academy)
- [What is Quintly used for?](https://www.g2.com/discussions/what-is-quintly-used-for) - 1 comment

### [Fanpage Karma](https://www.g2.com/products/fanpage-karma/reviews)

Fanpage Karma is a powerful all-in-one social media management tool designed for businesses, agencies, and marketers. It offers analytics/benchmarking, community management, publishing/scheduling, research, and monitoring features. With unlimited profile tracking and management, it represents the ideal solution for those looking to manage multiple social media accounts while taking advantage of cutting-edge analytic insights. - Manage and analyze unlimited profiles in one tool - Understand what’s working with cutting-edge analytics - Reduce workload and optimize content with powerful AI - Increase productivity with seamless team collaboration

**Average Rating:** 4.5/5.0

**Total Reviews:** 126

#### How Do G2 Users Rate Fanpage Karma?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Attribution:** 5.7/10 (Category avg: 7.9/10)
- **Scalability:** 8.6/10 (Category avg: 8.6/10)
- **Report Customizability:** 7.7/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Fanpage Karma?

- **Seller:** [uphill GmbH](https://www.g2.com/sellers/uphill-gmbh)
- **Company Website:** tasqade.com
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Higher Education
- **Company Size:** 61% Small, 21% Medium

#### What Do G2 Reviewers Say About Fanpage Karma?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Fanpage Karma, which simplifies tracking and visualizing social media performance.
- Users value the **easy tracking of social performance** , making informed decisions with comprehensive and actionable insights.
- Users appreciate the **analytics focus** of Fanpage Karma, enabling effective tracking of performance and competitor insights.
- Users find Fanpage Karma's **intuitive design** simplifies social media tracking, enhancing performance insights and efficiency.
- Users appreciate the **intelligent insights and scheduling** of Fanpage Karma, streamlining social media management efficiently.

##### Cons

- Users express frustration with **data inaccuracy** , as metrics often don't reflect true performance, requiring extra verification.
- Users suggest that **improvement is needed** in feature guidance and visualization quality for Fanpage Karma.
- Users point out **limited features** , such as restricted data access and absence of key platforms, affecting overall usability.
- Users are disappointed by the **platform limitations** , such as missing sociodemographic data and outdated interface hindering efficiency.
- Users find Fanpage Karma **expensive due to USD pricing** , making budgeting challenging, especially for those in Brazil.

#### What Are Recent G2 Reviews of Fanpage Karma?

**["Fanpage Karma Makes Social Media Monitoring and Analytics Effortless"](https://www.g2.com/survey_responses/fanpage-karma-review-13174631)**

**Rating:** 4.5/5.0 stars

_— Pedro C._

[Read full review](https://www.g2.com/survey_responses/fanpage-karma-review-13174631)

**["Valuable, Hands-On Data Analysis Access for Students and Academics"](https://www.g2.com/survey_responses/fanpage-karma-review-12851378)**

**Rating:** 5.0/5.0 stars

_— Alexandra Jane K._

[Read full review](https://www.g2.com/survey_responses/fanpage-karma-review-12851378)

### [CisionOne](https://www.g2.com/products/cisionone/reviews)

CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and social listening capabilities. An industry-leading tool for finding and connecting with the right journalists, market experts, and relevant media influencers. Track mentions of your brand, enhance media outreach, and instantly summarize coverage with authentic AI implementation. Measure the effectiveness of your PR campaigns through comprehensive analytics, analyze trends in media coverage, and use data insights to guide future PR decisions. Built for PR professionals, CisionOne transforms how you work with AI assistance across desktop, tablet, and mobile.

**Average Rating:** 3.9/5.0

**Total Reviews:** 1,322

#### How Do G2 Users Rate CisionOne?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10)
- **Attribution:** 7.5/10 (Category avg: 7.9/10)
- **Scalability:** 7.4/10 (Category avg: 8.6/10)
- **Report Customizability:** 7.0/10 (Category avg: 8.1/10)

#### Who Is the Company Behind CisionOne?

- **Seller:** [Cision](https://www.g2.com/sellers/cision)
- **Company Website:** www.cision.com
- **Year Founded:** 1867
- **HQ Location:** Chicago, IL
- **Twitter:** @Cision  
48,654 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1676ab9218b4e3175dc9a57850675c873353a6ae19f0fd2ba522cdb822b095&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163054%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,868 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Account Coordinator
- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 43% Small, 34% Medium

#### What Do G2 Reviewers Say About CisionOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of CisionOne, finding it straightforward and effective for managing media outreach.
- Users value the **responsive and helpful support** from the CisionOne team, enhancing their overall experience with the platform.
- Users value the **intuitive media monitoring** feature of CisionOne, providing effortless tracking and reporting of coverage.
- Users value the **coverage quality** of CisionOne, enhancing their media monitoring and organization efficiency significantly.
- Users appreciate the **intuitive media monitoring** feature of CisionOne, enhancing their experience with easy configuration and support.

##### Cons

- Users report **data inaccuracies** with CisionOne, facing issues with missed coverage and unreliable media reports.
- Users find CisionOne **not intuitive** , citing a cluttered interface that complicates navigation and slows down their workflow.
- Users find the **learning curve steep** with CisionOne, making initial navigation challenging for newcomers.
- Users report **incomplete media coverage** , highlighting missed mentions and difficulties with the search function and reporting accuracy.
- Users express concern over **inaccurate media mentions** and frustrating manual article additions, impacting overall efficiency.

#### What Are Recent G2 Reviews of CisionOne?

**["Powerful Media Monitoring and Reporting with a Great Journalist Database"](https://www.g2.com/survey_responses/cisionone-review-13060883)**

**Rating:** 4.5/5.0 stars

_— Julia M._

[Read full review](https://www.g2.com/survey_responses/cisionone-review-13060883)

**["Efficient Media Outreach and Monitoring All In One Place"](https://www.g2.com/survey_responses/cisionone-review-13060301)**

**Rating:** 4.0/5.0 stars

_— Corey J._

[Read full review](https://www.g2.com/survey_responses/cisionone-review-13060301)

#### What Are G2 Users Discussing About CisionOne?

- [What is Cision Communications Cloud used for?](https://www.g2.com/discussions/what-is-cision-communications-cloud-used-for)
- [What is Help a Reporter Out used for?](https://www.g2.com/discussions/what-is-help-a-reporter-out-used-for) - 1 comment, 1 upvote

### [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews)

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs

**Average Rating:** 4.1/5.0

**Total Reviews:** 1,143

#### How Do G2 Users Rate Sprinklr Social?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.0/10)
- **Attribution:** 7.0/10 (Category avg: 7.9/10)
- **Scalability:** 8.2/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.1/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Sprinklr Social?

- **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr)
- **Company Website:** www.sprinklr.com
- **Year Founded:** 2009
- **HQ Location:** New York
- **Twitter:** @Sprinklr  
38,047 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,380 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Specialist, Social Media Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 48% Large, 29% Medium

#### What Do G2 Reviewers Say About Sprinklr Social?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **Sprinklr Social easy to use** , enhancing team collaboration and simplifying content scheduling effortlessly.
- Users value the **centralized management** of Sprinklr Social for seamless control over multiple social media platforms.
- Users appreciate the **omni-channel experience** of Sprinklr Social, valuing its comprehensive support and customizable features.
- Users value the **advanced analytics and reporting tools** of Sprinklr Social, enhancing insights into performance and strategy.
- Users value the **omni-channel integration** of Sprinklr Social, enhancing engagement across all major social media platforms.

##### Cons

- Users find the **complex usage** of Sprinklr Social to be overwhelming, hindering their ability to fully utilize the platform.
- Users find the **learning curve steep** for Sprinklr, requiring significant IT knowledge to navigate its complexities.
- Users find Sprinklr Social's **complex setup and configuration** challenging, often requiring external assistance for effective use.
- Users feel there is a need for **improvement in AI capabilities** and desire more user-friendly workflows and statistics.
- Users experience a **steep learning curve** with Sprinklr Social, citing its overwhelming interface and multitude of features.

#### What Are Recent G2 Reviews of Sprinklr Social?

**["All-in-One Social Management with a Powerful Unified Inbox"](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)**

**Rating:** 4.0/5.0 stars

_— lindokuhle n._

[Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)

**["Feature Rich Social Platform That Keeps Getting Smarter"](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)**

**Rating:** 5.0/5.0 stars

_— Shruti D._

[Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)

### [Sprinklr Insights](https://www.g2.com/products/sprinklr-insights/reviews)

Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, drive better customer experiences and take data-led decisions. Sprinklr Insights supports an industry-leading number of channels and data sources, delivers actionable insights in real-time across areas like marketing, sales, product development, strategy and operations, is customized to business and vertical-specific use cases and is powered by patented deep learning capabilities.

**Average Rating:** 4.3/5.0

**Total Reviews:** 100

#### How Do G2 Users Rate Sprinklr Insights?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.0/10)
- **Attribution:** 7.1/10 (Category avg: 7.9/10)
- **Scalability:** 8.5/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.2/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Sprinklr Insights?

- **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr)
- **Year Founded:** 2009
- **HQ Location:** New York
- **Twitter:** @Sprinklr  
38,047 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,380 employees on LinkedIn®
- **Ownership:** NYSE: CXM

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 49% Large, 26% Medium

#### What Do G2 Reviewers Say About Sprinklr Insights?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **AI-powered analytics** of Sprinklr Insights, which enhance their social listening and trend analysis capabilities.
- Users appreciate the **powerful social listening and analytics capabilities** of Sprinklr Insights, enhancing their insights-gathering experience.
- Users appreciate the **AI-driven insights** of Sprinklr Insights, enhancing analytics and real-time activity monitoring.
- Users appreciate the **AI-driven insights** of Sprinklr Insights, enhancing analytics and facilitating real-time decision-making.
- Users appreciate the **powerful social listening and AI-driven analytics** of Sprinklr Insights, enhancing brand sentiment analysis.

##### Cons

- Users find the **learning curve steep** with Sprinklr Insights, complicating initial setup and understanding of its many features.
- Users find that **improvement is needed** in user-friendliness and features compared to competitors, making initial use challenging.
- Users find the **intuitiveness issue** with Sprinklr Insights challenging, making initial use overwhelming for new team members.
- Users find the **learning difficulty** with Sprinklr Insights to be quite steep, making it challenging for new team members.
- Users find the **limited customization options** challenging, often requiring retraining for effective use of Sprinklr Insights.

#### What Are Recent G2 Reviews of Sprinklr Insights?

**["Really helpful to understand users, but experience can be improved"](https://www.g2.com/survey_responses/sprinklr-insights-review-11373702)**

**Rating:** 4.0/5.0 stars

_— Verified User in Pharmaceuticals_

[Read full review](https://www.g2.com/survey_responses/sprinklr-insights-review-11373702)

**["Easy to use and fast"](https://www.g2.com/survey_responses/sprinklr-insights-review-10853976)**

**Rating:** 5.0/5.0 stars

_— Luis Felippe R._

[Read full review](https://www.g2.com/survey_responses/sprinklr-insights-review-10853976)

#### What Are G2 Users Discussing About Sprinklr Insights?

- [What are the benefits and challenges of using Sprinklr Insights for social media analytics?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-sprinklr-insights-for-social-media-analytics)
- [What is Sprinklr Modern Research used for?](https://www.g2.com/discussions/what-is-sprinklr-modern-research-used-for)

### [Oktopost](https://www.g2.com/products/oktopost/reviews)

Oktopost is a B2B social media management platform that helps marketing and revenue teams drive engagement, measure success, and link social media to revenue growth. Trusted by thousands of marketing professionals at some of the world's leading B2B technology and professional services companies, Oktopost offers a comprehensive suite of solutions for social media publishing, employee advocacy, social analytics, social listening and marketing intelligence, all in one platform.

**Average Rating:** 4.4/5.0

**Total Reviews:** 197

#### How Do G2 Users Rate Oktopost?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Attribution:** 7.6/10 (Category avg: 7.9/10)
- **Scalability:** 8.7/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.0/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Oktopost?

- **Seller:** [Oktopost](https://www.g2.com/sellers/oktopost)
- **Company Website:** www.oktopost.com
- **Year Founded:** 2013
- **HQ Location:** Ramat Gan, Israel
- **Twitter:** @Oktopost  
4,069 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f641702be139daf7ed15a9d59cb2a7503b3062b5d5e7d4f0e719254c295ee135&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foktopost%2F&secure%5Burl_type%5D=linkedin_company_website)  
123 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Marketing Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Medium, 27% Large

#### What Do G2 Reviewers Say About Oktopost?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Oktopost exceptionally **easy to use** , streamlining social media scheduling and enhancing employee engagement effortlessly.
- Users find Oktopost's **post scheduling** feature seamless, enhancing engagement and offering valuable analytics for strategic insights.
- Users appreciate Oktopost's **intuitive interface and comprehensive features** , enhancing social media management and advocacy efforts.
- Users appreciate the **easy scheduling** of Oktopost, enhancing social media management and increasing employee engagement effectively.
- Users appreciate the **customizable reporting and analytics** of Oktopost, enhancing their data-driven social strategies effectively.

##### Cons

- Users note that **improvement is needed** for data accuracy, API limitations, and technical issues impacting usability.
- Users express frustration with the **missing features** in Oktopost, particularly ineffective social listening and limited integrations.
- Users report **data inaccuracies** and slow responses for fixes, impacting reliability and trust in Oktopost.
- Users experience **inaccurate analytics** from Oktopost, leading to discrepancies in data reporting and attribution challenges.
- Users experience **limited analytics** with Oktopost, facing inaccurate data and lengthy response times for issues.

#### What Are Recent G2 Reviews of Oktopost?

**["Excellent team collaboration with powerful social BI reporting"](https://www.g2.com/survey_responses/oktopost-review-13058913)**

**Rating:** 4.5/5.0 stars

_— Laurel B._

[Read full review](https://www.g2.com/survey_responses/oktopost-review-13058913)

**["Oktopost Saves Time with Calendar View, SocialBI Insights, and Advocacy Tools"](https://www.g2.com/survey_responses/oktopost-review-13058845)**

**Rating:** 4.5/5.0 stars

_— Jessica H._

[Read full review](https://www.g2.com/survey_responses/oktopost-review-13058845)

### [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews)

From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bill and fulfill projects—all within a single platform. Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered. Visit our Trust Center at trust.vendasta.com for security documentation, compliance certifications, and data privacy details.

**Average Rating:** 4.5/5.0

**Total Reviews:** 535

#### How Do G2 Users Rate Vendasta AI Platform?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Attribution:** 8.3/10 (Category avg: 7.9/10)
- **Scalability:** 8.9/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.7/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Vendasta AI Platform?

- **Seller:** [Vendasta](https://www.g2.com/sellers/vendasta)
- **Company Website:** www.vendasta.com
- **Year Founded:** 2008
- **HQ Location:** Saskatchewan
- **Twitter:** @Vendasta  
3,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6544d4f9729fc9e50198db32a7076ab16ab3af165e6fcdb3dd871aa2845ce6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F203666%2F&secure%5Burl_type%5D=linkedin_company_website)  
745 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Management Consulting
- **Company Size:** 84% Small, 10% Medium

#### What Do G2 Reviewers Say About Vendasta AI Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **intuitive design and outstanding support** of the Vendasta AI Platform, enhancing service delivery and client satisfaction.
- Users value the **outstanding customer support** team at Vendasta, ensuring responsive and knowledgeable assistance for their needs.
- Users find the **ease of use** of the Vendasta AI Platform enhances efficiency and client engagement effortlessly.
- Users value the **all-in-one dashboard** of Vendasta AI Platform, making management of SEO and marketing tools seamless.
- Users admire the **efficiency** of Vendasta AI Platform, significantly reducing manual tasks and enhancing productivity.

##### Cons

- Users find the **learning curve steep** , with complexities in integrations and automations that hinder easier usage.
- Users find Vendasta AI Platform has **limited features** and complicated onboarding, making it hard to fully utilize.
- Users find the **difficult learning curve** challenging, particularly with integrations that can be overwhelming and complex.
- Users express frustration over **missing features** , such as improved proposals and effective project management within the Vendasta AI Platform.
- Users find the **complexity of integrations and automations** frustrating, leading to challenges in setup and execution.

#### What Are Recent G2 Reviews of Vendasta AI Platform?

**["Revolutionized Our Client AI Integration"](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12265277)**

**Rating:** 5.0/5.0 stars

_— Chris H._

[Read full review](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12265277)

**["Amazing AI Assistants, Simple to Use, and Fairly Priced"](https://www.g2.com/survey_responses/vendasta-ai-platform-review-13099105)**

**Rating:** 5.0/5.0 stars

_— Carl B._

[Read full review](https://www.g2.com/survey_responses/vendasta-ai-platform-review-13099105)

#### What Are G2 Users Discussing About Vendasta AI Platform?

- [How has CalendarHero improved your scheduling processes, and what features do you find most useful?](https://www.g2.com/discussions/how-has-calendarhero-improved-your-scheduling-processes-and-what-features-do-you-find-most-useful) - 1 comment
- [What is Vendasta used for?](https://www.g2.com/discussions/what-is-vendasta-used-for)
- [What is About.Me used for?](https://www.g2.com/discussions/what-is-about-me-used-for)
- [What is MatchCraft's AdVantage used for?](https://www.g2.com/discussions/what-is-matchcraft-s-advantage-used-for)
- [How do you automate zoom?](https://www.g2.com/discussions/calendarhero-how-do-you-automate-zoom) - 1 comment

### [Agorapulse](https://www.g2.com/products/agorapulse/reviews)

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagram, Pinterest, LinkedIn, TikTok, and YouTube. Here are six features that customers love most about Agorapulse: 1. Unified social inbox: Easily manage all your social media messages, comments, and reviews in one place. 2. Intuitive publishing: Plan, collaborate, and schedule content seamlessly across all your social channels. 3. Insightful analytics: Receive beautiful, actionable reports in PDF and CSV formats that show what's working — and what isn’t. 4. Social listening: Discover trends and insights about your brand — and your competitors. 5. Award-winning support: Benefit from fast, friendly assistance with industry-leading response times. 6. Exclusive Social Media ROI tool: Prove the value of your social media strategy by tracking top-performing platforms, content, and even team members. Agorapulse also offers free tools for social media managers, including Facebook Ads Report and Social Trends.

**Average Rating:** 4.5/5.0

**Total Reviews:** 945

#### How Do G2 Users Rate Agorapulse?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Attribution:** 8.0/10 (Category avg: 7.9/10)
- **Scalability:** 8.9/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.1/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Agorapulse?

- **Seller:** [Agorapulse](https://www.g2.com/sellers/agorapulse)
- **Year Founded:** 2010
- **HQ Location:** Paris
- **Twitter:** @AgoraPulse  
13,032 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2645713f75fbb63a10b582fe1e5cba28758def8ae9007e644c7fbfa337e875d9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2679402%2F&secure%5Burl_type%5D=linkedin_company_website)  
190 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Owner
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 70% Small, 21% Medium

#### What Do G2 Reviewers Say About Agorapulse?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Agorapulse's **ease of use** exceptional, streamlining social media management and integration into workflows effortlessly.
- Users highlight the **centralized management** of Agorapulse, streamlining social media tasks and enhancing workflow efficiency.
- Users praise Agorapulse for its **highly responsive support** that significantly enhances the overall experience and satisfaction.
- Users appreciate the **easy post scheduling** feature of Agorapulse, significantly enhancing their social media management efficiency.
- Users appreciate the **intuitive interface** of Agorapulse, making social media management easy for all skill levels.

##### Cons

- Users find Agorapulse **expensive** , especially when needing to add multiple profiles or access locked features.
- Users find Agorapulse's **high pricing** can limit access to features and increase costs for additional profiles.
- Users highlight the need for **improvement in mobile experience** and report ongoing issues with billing and reporting bugs.
- Users find the **difficult reporting** in Agorapulse lacking customization and comprehensiveness, impacting their overall experience.
- Users express frustration with **limited customization** options in Agorapulse, impacting workflow and report accessibility across teams.

#### What Are Recent G2 Reviews of Agorapulse?

**["Time-Saving Social Media Tool with Superb Usability"](https://www.g2.com/survey_responses/agorapulse-review-4616352)**

**Rating:** 5.0/5.0 stars

_— Todd P._

[Read full review](https://www.g2.com/survey_responses/agorapulse-review-4616352)

**["Keeping all your social media organized without the usual chaos"](https://www.g2.com/survey_responses/agorapulse-review-13040812)**

**Rating:** 5.0/5.0 stars

_— Alamgir H._

[Read full review](https://www.g2.com/survey_responses/agorapulse-review-13040812)

#### What Are G2 Users Discussing About Agorapulse?

- [What is Agorapulse used for?](https://www.g2.com/discussions/what-is-agorapulse-used-for) - 1 comment
- [How many accounts can you have on Hootsuite?](https://www.g2.com/discussions/agorapulse-how-many-accounts-can-you-have-on-hootsuite)
- [What are the features of Hootsuite?](https://www.g2.com/discussions/agorapulse-what-are-the-features-of-hootsuite)
- [How much does Agorapulse cost?](https://www.g2.com/discussions/how-much-does-agorapulse-cost)
- [Is Agorapulse free?](https://www.g2.com/discussions/is-agorapulse-free) - 3 comments

### [Talkwalker by Hootsuite](https://www.g2.com/products/talkwalker-by-hootsuite/reviews)

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes. Lumen is part of Hootsuite Social OS, the AI-first operating system for everything social — giving teams a direct line between what's being said about their brand and the tools they use to act on it. Lumen is a strong fit for research, insights, communications, marketing, and brand teams that need to understand their audience, track sentiment, benchmark competitors, and detect and understand emerging trends and risks across a broad universe of digital sources — not just their own social channels. Lumen key features: Easy as chat: Ask questions in plain language and get cited answers grounded in live listening data, right in Lumen or in your team’s AI tool of choice via MCP connectors. Real-time monitoring: Track brand, product, and competitor mentions across more than 150 million online sources and 187 languages, including untagged mentions where a brand isn't directly named. AI visibility: Understand how leading AI assistants like Claude and ChatGPT describe your brand, competitors, and category, and identify opportunities to improve your visibility, positioning, and presence in AI-powered search. Trend and risk detection: Get alerts on data spikes, forecast future performance, and investigate the story behind sudden shifts in conversation. Visual and audio recognition: Detect logos, products, and brand elements in images, video, and spoken audio, not just text captions. Sentiment analysis: Understand what’s driving positive or negative conversation, including sarcasm and code-switching that general-purpose tools miss, and automatically categorize conversations by intent. Customizable reporting: Build centralized dashboards and automated reports so teams across regions and skill levels can turn listening data into confident decisions. With data from Lumen flowing into Hootsuite Social OS, listening insights don’t stop at the dashboard. Teams can turn a detected trend into scheduled content, route related customer conversations and mentions into a single inbox, and activate employees as brand advocates — all from the same connected system that surfaces the signal. Learn more at www.talkwalker.com

**Average Rating:** 4.3/5.0

**Total Reviews:** 126

#### How Do G2 Users Rate Talkwalker by Hootsuite?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Attribution:** 7.3/10 (Category avg: 7.9/10)
- **Scalability:** 8.6/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.2/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Talkwalker by Hootsuite?

- **Seller:** [Hootsuite](https://www.g2.com/sellers/hootsuite)
- **Year Founded:** 2008
- **HQ Location:** Vancouver, BC
- **Twitter:** @hootsuite  
6,164,377 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=844e1522d924ef48e790e3d67ae487375cc04fd64926faa594be65089c9cc7f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F288540%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,772 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 39% Small, 34% Medium

#### What Do G2 Reviewers Say About Talkwalker by Hootsuite?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **fantastic customer support** of Talkwalker, highlighting their engagement and valuable insights during onboarding.
- Users appreciate the **valuable insights** from Talkwalker, finding the data engaging and beneficial for understanding digital conversations.
- Users appreciate the **high customization** of Talkwalker by Hootsuite, enhancing their experience with tailored features.
- Users benefit from the **extensive feature quantity** offered by Talkwalker, enhancing customization and channel coverage.
- Users value the **customizable filtering options** in Talkwalker, enhancing their ability to analyze data effectively.

##### Cons

- Users experience **platform limitations** such as data caps and editing queries separately from graph views, hindering flexibility.
- Users face a **steep learning curve** with Talkwalker, making initial setup and management challenging.
- Users face a **steep learning curve** with Talkwalker, making setup and management challenging initially.
- Users face **data inaccuracy** issues, leading to frustrations with platform coverage and data limitations.
- Users find the **difficult setup** of Talkwalker challenging, requiring time to navigate and learn effectively.

#### What Are Recent G2 Reviews of Talkwalker by Hootsuite?

**["Easy to Use with Powerful Cluster Analysis"](https://www.g2.com/survey_responses/talkwalker-by-hootsuite-review-12629299)**

**Rating:** 4.5/5.0 stars

_— Amber N._

[Read full review](https://www.g2.com/survey_responses/talkwalker-by-hootsuite-review-12629299)

**["Powerful insights that go beyond traditional listening tools"](https://www.g2.com/survey_responses/talkwalker-by-hootsuite-review-11644632)**

**Rating:** 4.0/5.0 stars

_— Jennifer D._

[Read full review](https://www.g2.com/survey_responses/talkwalker-by-hootsuite-review-11644632)

#### What Are G2 Users Discussing About Talkwalker by Hootsuite?

- [What is Talkwalker used for?](https://www.g2.com/discussions/talkwalker-what-is-talkwalker-used-for) - 1 comment
- [How do I use Talkwalker alerts?](https://www.g2.com/discussions/how-do-i-use-talkwalker-alerts)
- [How do you make a Talkwalker account?](https://www.g2.com/discussions/how-do-you-make-a-talkwalker-account)
- [How much does Talkwalker cost?](https://www.g2.com/discussions/how-much-does-talkwalker-cost)
- [What is Talkwalker used for?](https://www.g2.com/discussions/what-is-talkwalker-used-for)

### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews)

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Emplifi?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Attribution:** 7.6/10 (Category avg: 7.9/10)
- **Scalability:** 8.2/10 (Category avg: 8.6/10)
- **Report Customizability:** 8.2/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Emplifi?

- **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2)
- **HQ Location:** Columbus , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
547 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Emplifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management.
- Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms.
- Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement.
- Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance.
- Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics.

##### Cons

- Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics.
- Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability.
- Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights.
- Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab.
- Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights.

#### What Are Recent G2 Reviews of Emplifi?

**["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)**

**Rating:** 4.5/5.0 stars

_— Mel H._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587)

**["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)**

**Rating:** 4.5/5.0 stars

_— John M. C._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996)

#### What Are G2 Users Discussing About Emplifi?

- [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for)
- [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for)
- [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment
- [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free)
- [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software)

### [ContentStudio](https://www.g2.com/products/contentstudio/reviews)

ContentStudio is the all-in-one platform that turns social media and content marketing from a complex process into a single, streamlined workflow. Built for businesses, agencies, and marketers, it brings content discovery, creation, scheduling, and publishing together in one place. Visit our website: https://contentstudio.io Why choose ContentStudio? Here's why: AI Studio, Built In: Generate captions, images, and videos with AI Studio, creating quality content up to 10X faster. All-in-One Platform: Publish across Facebook, Instagram, X, LinkedIn, TikTok, YouTube, Pinterest, Threads, Google Business Profile, and blogs like WordPress, Medium, and Shopify, all from one dashboard. Discover Trending Content: Uncover trending topics and content that resonates with your audience using advanced discovery algorithms. Find the Right Influencers: Search, vet, and connect with influencers in your niche, right from the same platform. Seamless Collaboration: Set up custom approval workflows so clients and teammates can review and sign off before anything goes live. Effortless Scheduling: Automate your content calendar and maintain a consistent posting schedule without the hassle. Social Listening: Track brand mentions, keywords, and sentiment across platforms in real time. Insightful Analytics: Get white-label reports and competitor benchmarking to understand what works and refine your strategy. Unified Inbox: Manage comments and messages across every channel from one place. Automate & Extend: Use Automation Recipes and evergreen recycling to keep channels active, or connect via API with Zapier, Make, n8n, and Claude. Founded in 2017 and headquartered in Claymont, Delaware, ContentStudio is trusted by thousands of agencies, brands, and marketers worldwide to save time, stay organized, and grow their reach.

**Average Rating:** 4.6/5.0

**Total Reviews:** 345

#### How Do G2 Users Rate ContentStudio?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Attribution:** 6.7/10 (Category avg: 7.9/10)
- **Scalability:** 8.9/10 (Category avg: 8.6/10)
- **Report Customizability:** 7.4/10 (Category avg: 8.1/10)

#### Who Is the Company Behind ContentStudio?

- **Seller:** [ContentStudio Inc](https://www.g2.com/sellers/contentstudio-inc)
- **Year Founded:** 2017
- **HQ Location:** Claymont, Delaware
- **Twitter:** @ContentStudioio  
26,679 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=523a209f8c8874abdb7c5a111716a6b701161457b74a50cf138de5bd58dbbd50&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13324048%2F&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About ContentStudio?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of ContentStudio for streamlining social media management across multiple profiles effortlessly.
- Users value the **efficiency** of ContentStudio, appreciating its intuitive features for seamless social media management and content scheduling.
- Users value the **ease of use** and efficiency of ContentStudio for managing multiple social media profiles effortlessly.
- Users praise the **management efficiency** of ContentStudio, appreciating its ease of use and streamlined scheduling across platforms.
- Users praise ContentStudio for its **posting efficiency** , streamlining content planning and management across multiple social media profiles.

#### What Are Recent G2 Reviews of ContentStudio?

**["Seamless Automation, Steep Learning Curve"](https://www.g2.com/survey_responses/contentstudio-review-13090695)**

**Rating:** 5.0/5.0 stars

_— Munaza F._

[Read full review](https://www.g2.com/survey_responses/contentstudio-review-13090695)

**["Essential Tool for Solo Creators, Needs a UX Lift"](https://www.g2.com/survey_responses/contentstudio-review-13145020)**

**Rating:** 5.0/5.0 stars

_— Saif A._

[Read full review](https://www.g2.com/survey_responses/contentstudio-review-13145020)

#### What Are G2 Users Discussing About ContentStudio?

- [What is ContentStudio used for?](https://www.g2.com/discussions/what-is-contentstudio-used-for) - 2 comments, 2 upvotes

### [Tagshop.ai](https://www.g2.com/products/tagshop-ai/reviews)

Tagshop AI is a powerful AI UGC video ad generator designed to help brands create high-converting video ads using realistic AI avatars. Instead of relying on traditional shoots, actors, or complex editing workflows, marketers can simply provide a product URL or a short script, and Tagshop AI instantly transforms it into a polished, ready-to-launch UGC-style video ad. Built specifically for performance-driven campaigns, this AI UGC video ad generator creates content that aligns with what actually works on platforms like Instagram, TikTok, Facebook, and YouTube. From attention-grabbing hooks to natural-looking delivery and clear messaging, every video is optimized to feel authentic and drive engagement. What makes Tagshop AI stand out as an AI UGC video ad generator is its ability to produce multiple ad variations at scale. This allows businesses to test different creatives, angles, and messaging quickly without increasing production costs. As a result, teams can move faster, optimize campaigns in real time, and consistently improve ad performance with data-backed creative testing.

**Average Rating:** 4.9/5.0

**Total Reviews:** 146

#### How Do G2 Users Rate Tagshop.ai?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Attribution:** 10.0/10 (Category avg: 7.9/10)
- **Scalability:** 10.0/10 (Category avg: 8.6/10)
- **Report Customizability:** 9.4/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Tagshop.ai?

- **Seller:** [Tagshop](https://www.g2.com/sellers/tagshop)
- **Year Founded:** 2025
- **HQ Location:** Covina, US
- **Twitter:** @tagshopai
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7673da1aeba9f4afcd41fab73dc0ccfd7628ea97914160d63bdec5f07ddae85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F83528429&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 60% Small, 34% Medium

#### What Do G2 Reviewers Say About Tagshop.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Tagshop.ai extremely easy to use, highlighted by its **intuitive interface and seamless integrations**.
- Users commend Tagshop.ai for its **efficient UGC management** , enhancing engagement and boosting conversions effortlessly.
- Users appreciate the **easy-to-use interface** of Tagshop.ai, enabling effortless navigation for teams with varied skill levels.
- Users appreciate the **efficiency of AI-generated video ads** that save time and streamline content creation effectively.
- Users value the **innovative Digital Twin feature** of Tagshop.ai, significantly accelerating product marketing and content creation.

##### Cons

- Users express the need for **missing features** , including additional platform support and improved script recommendations.
- Users feel the **AI-generated scripts and avatars require significant improvement** to enhance customization and realism.
- Users experience **slow performance** with rendering and load times, which hampers their overall experience with Tagshop.ai.
- Users note that some **AI-generated scripts and avatars** require improvements in realism and customization flexibility.
- Users note a **lack of features** , requesting broader platform compatibility and enhanced customization options for big brands.

#### What Are Recent G2 Reviews of Tagshop.ai?

**["A single person can create product videos under 5 minutes for our Meta Ad campaign."](https://www.g2.com/survey_responses/tagshop-ai-review-13205560)**

**Rating:** 5.0/5.0 stars

_— Cristian P._

[Read full review](https://www.g2.com/survey_responses/tagshop-ai-review-13205560)

**["The output and video quality by Tagshop AI is amazing. Clean output every time"](https://www.g2.com/survey_responses/tagshop-ai-review-13036111)**

**Rating:** 5.0/5.0 stars

_— Afruz F._

[Read full review](https://www.g2.com/survey_responses/tagshop-ai-review-13036111)

#### What Are G2 Users Discussing About Tagshop.ai?

- [What is Taggshop used for?](https://www.g2.com/discussions/what-is-taggshop-used-for) - 2 comments

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