# Best Shipping Software for Small Business - Page 3 ## How Many Shipping Software Products Does G2 Track? **Total Products under this Category:** 245 ### Category Stats (Jul 2026) - **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Owlery (+2.78%) - Among all products in this category, Owlery recorded the largest rating increase compared to last month _Last updated: July 28, 2026_ ## How Does G2 Rank Shipping Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 5,200+ Authentic Reviews - 245+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Shipping Software ![G2 Grid® for Shipping Software plotting products by satisfaction and market presence](https://www.g2.com/categories/shipping/grids.png?focus%5B%5D=8301&focus%5B%5D=110924&focus%5B%5D=38354&focus%5B%5D=11368&focus%5B%5D=53424&focus%5B%5D=60664&focus%5B%5D=123127&focus%5B%5D=5554) Highlighted products: ShipStation, Sendcloud, Easyship, Stamps.com, ShipHero, AfterShip, ShippyPro, and Freightview. Underlying data: [Grid® JSON](https://www.g2.com/categories/shipping/grids.json?focus%5B%5D=shipstation&focus%5B%5D=sendcloud&focus%5B%5D=easyship&focus%5B%5D=stamps-com&focus%5B%5D=shiphero&focus%5B%5D=aftership&focus%5B%5D=shippypro-shippypro&focus%5B%5D=freightview&segment=small-business) **Sponsored** ### SKUSavvy Turn Your Warehouse Chaos into a Visual Command Center SKUSavvy isn’t just a WMS; it is the visual brain of your fulfillment operation. We replace the cognitive load of spreadsheets and clunky lists with a 3D visual map of your entire warehouse. By mirroring the physical world on a digital screen, we tap into your team’s natural visual intuition—making complex tasks like check-in, put-away, and wave picking feel like a game rather than a chore. Unlock "Flow State" Fulfillment Eliminate the friction that kills efficiency. SKUSavvy is natively mobile and device-agnostic, untethering your team from workstations so they can flow through the warehouse with precision. From smart routing that cuts travel time to automated bin replenishment that prevents pick-path bottlenecks, every movement is optimized to lower costs and double your shipping speed. Scale Without the Growing Pains Growth shouldn't mean guessing. We empower you with an intelligent inventory lifecycle that predicts exactly what you need before you need it. By automating purchasing based on real-time order velocity and lead times, SKUSavvy ensures you are never overstocked or out of stock—just perfectly poised for the next sale. Zero Risk. Maximum Reward Stop paying for software you hope will work. Get your first \*\*50 orders free every month\*\*, with no credit card required and the freedom to cancel anytime. You can be fully set up and shipping like a pro in as little as a week. Start Now [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=374&secure%5Bchosen_at%5D=2026-07-30T10%3A43%3A30Z&secure%5Bdisplayable_resource_id%5D=374&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=374&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=167084&secure%5Bresource_id%5D=374&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshipping%2Fsmall-business%3Fpage%3D3&secure%5Btoken%5D=709979f7aecc74cbad9ceeb49cea95e2ef3e28c6484e0c922a903327ae277572&secure%5Burl%5D=https%3A%2F%2Fwww.skusavvy.com%2Fshopify-plus&secure%5Burl_type%5D=custom_url) ### [StarShip](https://www.g2.com/products/starship/reviews) Domestic and international multi-carrier shipping software that features turnkey interfaces to gain efficiencies in shipping, accounts receivable and customer service for consolidator, parcel and LTL shipments. StarShip works with FedEx, UPS and USPS, regional carriers such as OnTrac and Spee-Dee in addition to dozens of LTL carriers and 3PLs. StarShip integrates tightly with a wide range of ERP, accounting and eCommerce platforms from QuickBooks to Sage 100 and Dynamics GP to Acumatica and Amazon. It makes the entire shipping process more fluid. Plus, helps your company become a more competitive business and even has the potential to reduce shipping and shipping-related expenses! **Average Rating:** 4.2/5.0 **Total Reviews:** 15 #### How Do G2 Users Rate StarShip? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) #### Who Is the Company Behind StarShip? - **Seller:** [Vtechnologies](https://www.g2.com/sellers/vtechnologies) - **Year Founded:** 1987 - **HQ Location:** Cheshire, CT - **Twitter:** @vtechnologies 9 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a9b5a302cd40931ce93f2a88571382173ea7a1c8a45b28e496a8814fe99472c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2533736%2F&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 73% Small, 27% Medium #### What Do G2 Reviewers Say About StarShip? _AI-generated summary from verified user reviews_ ##### Pros - Users find StarShip **easy to use** , significantly enhancing their shipping operations with intuitive and reliable technology. - Users value the **efficiency improvement** from StarShip, noting it streamlines shipping operations significantly. - Users emphasize the **reliability** of StarShip, making it an indispensable tool for streamlined shipping operations. - Users commend StarShip for its **outstanding customer support** , facilitating smooth transitions and effective communication throughout the process. - Users find the **easy setup** of StarShip enhances their efficiency and overall satisfaction during transitions. ##### Cons - Users desire a **simpler onboarding process** for Azure virtual desktop due to complex setup with multiple connectors. #### What Are Recent G2 Reviews of StarShip? **["Much Smoother than we expected transition to Starship Cloud!"](https://www.g2.com/survey_responses/starship-review-11598005)** **Rating:** 5.0/5.0 stars _— Tony P._ [Read full review](https://www.g2.com/survey_responses/starship-review-11598005) **["We have had an excellent experience with Starship shipping software"](https://www.g2.com/survey_responses/starship-review-12213693)** **Rating:** 5.0/5.0 stars _— Scott N._ [Read full review](https://www.g2.com/survey_responses/starship-review-12213693) #### What Are G2 Users Discussing About StarShip? - [What does Starship do?](https://www.g2.com/discussions/what-does-starship-do) - [What is StarShip software used for?](https://www.g2.com/discussions/what-is-starship-software-used-for) - [What is the latest version of StarShip?](https://www.g2.com/discussions/what-is-the-latest-version-of-starship) - [What is StarShip software?](https://www.g2.com/discussions/what-is-starship-software) ### [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy's 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders. **Average Rating:** 4.5/5.0 **Total Reviews:** 157 #### How Do G2 Users Rate Shipsy? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Order tracking:** 8.8/10 (Category avg: 8.9/10) - **Bar codes:** 8.8/10 (Category avg: 8.5/10) - **Shipment reports:** 8.8/10 (Category avg: 8.4/10) #### Who Is the Company Behind Shipsy? - **Seller:** [Shipsy](https://www.g2.com/sellers/shipsy) - **Year Founded:** 2015 - **HQ Location:** Gurgaon, Haryana - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc7d5f53a4d696c7eb47d6d565d6cced8ad2c95ebdb5318dac03fbdb4657e9a1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9473746%2F&secure%5Burl_type%5D=linkedin_company_website) 394 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Assistant Manager - **Top Industries:** Logistics and Supply Chain, Retail - **Company Size:** 51% Large, 31% Medium #### What Do G2 Reviewers Say About Shipsy? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **real-time data visibility** and smart features of Shipsy, transforming their operational efficiency significantly. - Users find the **real-time data visibility** of Shipsy's dashboard invaluable for effective planning and decision-making. - Users commend the **attentive support** provided by Shipsy, highlighting its customer-centric approach as a key strength. - Users value the **business growth** capabilities of Shipsy, enhancing decision-making with real-time data and insights. - Users value the **real-time data visibility** of Shipsy, enhancing work efficiency and decision-making dramatically. ##### Cons - Users face **delay issues** with Shipsy, noting challenges in meeting committed timelines for resolutions. - Users highlight the need for improved **timelines** in Shipsy, as commitments to specific dates can be unreliable. - Users feel that **delivery delays** can impact their experience, with timelines needing significant improvement from Shipsy. - Users experience **long waiting times** for resolutions, impacting the reliability of Shipsy's timeline commitments. - Users find that **scheduling issues** with Shipsy can lead to challenges in meeting specific timelines and commitments. #### What Are Recent G2 Reviews of Shipsy? **["Shipsy Makes Shipment Tracking and Delivery Times Easy"](https://www.g2.com/survey_responses/shipsy-review-12712173)** **Rating:** 4.5/5.0 stars _— ISHAN P._ [Read full review](https://www.g2.com/survey_responses/shipsy-review-12712173) **["Real-Time Solutions and Insights, Needs Better Timelines"](https://www.g2.com/survey_responses/shipsy-review-8447721)** **Rating:** 4.5/5.0 stars _— SARBESWAR H._ [Read full review](https://www.g2.com/survey_responses/shipsy-review-8447721) #### What Are G2 Users Discussing About Shipsy? - [How do you use Shipsy?](https://www.g2.com/discussions/how-do-you-use-shipsy) - [What is the use of Shipsy?](https://www.g2.com/discussions/what-is-the-use-of-shipsy) - 1 comment - [Is Shipsy a startup?](https://www.g2.com/discussions/is-shipsy-a-startup) - [What does Shipsy do?](https://www.g2.com/discussions/what-does-shipsy-do) - 1 comment ### [ShipperHQ](https://www.g2.com/products/shipperhq/reviews) Create the perfect checkout experience for your customers and your business. ShipperHQ helps you turn shipping from a cost center into your competitive advantage. With 15+ years of expertise in shipping and checkout optimization, ShipperHQ is trusted by thousands of brands across 150+ countries to deliver more than just rates—it delivers results. Built by merchants, for merchants, ShipperHQ gives total control over your shipping logic and checkout with a powerful, no-code solution. It's your checkout, your shipping, your rules. Cut shipping costs, boost conversions and AOV, and grow revenue with an Amazon-like checkout your customers will love. With 50+ pre-built carrier integrations—including UPS, FedEx, DHL, USPS, Canada Post, and LTL freight—ShipperHQ unifies your shipping operations in one centralized dashboard. Automated rate shopping then displays the best carrier at the best rate, every time. Show real-time delivery dates, customize shipping logic by product, zone, or customer type, and offer flexible promotions like free, tiered, or flat-rate shipping. From dimensional packing and multi-origin fulfillment to international duties, tariffs, and LTL— ShipperHQ removes the complexity with 20+ advanced features, so you can stay focused on growing your revenue. Whether you’re shipping car parts, gourmet chocolates, or anything in between, brands like Toyota, Cadbury, Pelican, and Stover & Company rely on ShipperHQ to deliver the shipping experience customers expect—and deserve. Key Features Stop Losing Money on Shipping: 1. Get Live Rates from 50+ Carriers, including 30+ LTL Freight Providers— all managed through one dashboard or custom table rates. 2. Show Exact Rates with Dimensional Packing, using your box sizes and packing rules powered by the best-fit algorithm. 3. Customize Shipping Rules and Logic by customer, product, zone, or cart rules—no code required. 4. Avoid Surprise Fees with Address Validation, which instantly identifies residential vs commercial addresses. Grow Revenue with an Amazon-Style Checkout: 1. Show Accurate Delivery Dates, a Delivery Calendar, or Offer In-Store Pickup—based on lead/cutoff times, store schedules, blackout dates, and transit rules. 2. Shop for Competitive Rates to compare multiple carriers automatically. 3. Offer Free Shipping Your Way—based on cart value, customer group, product type, or shipping zone. 4. Calculate and Collect Duties & Taxes at Checkout with real-time calculations powered by DHL eCommerce. Works with any global carrier. Scale with an Optimized Shipping Strategy: 1. Handle Complex Shipping Scenarios with Ease, including multi-origin routing, split shipments, LTL, perishables, and restricted goods. 2. Use Analytics to spot trends, track margins, and A/B test your shipping strategies. 3. Review Order-Level Packing and Rating Insights to identify savings and improve efficiency. 4. Test Before You Go Live by previewing changes in your checkout—reducing risk and driving profits. Why Choose ShipperHQ: 1. 15+ Years of Experience Powering Shipping and Checkout for Thousands of Brands 2. All the Flexibility of a Custom Build — from a No-Code Solution 3. Enterprise-Grade Reliability, Security, and Privacy 4. Trusted by 50+ Carriers and Recognized as a UPS Ready Premier Partner 5. Local Support from Shipping Experts Who Know eCommerce Inside and Out **Average Rating:** 4.3/5.0 **Total Reviews:** 13 #### How Do G2 Users Rate ShipperHQ? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Order tracking:** 10.0/10 (Category avg: 8.9/10) - **Bar codes:** 5.0/10 (Category avg: 8.5/10) - **Shipment reports:** 10.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind ShipperHQ? - **Seller:** [ShipperHQ](https://www.g2.com/sellers/shipperhq) - **Year Founded:** 2008 - **HQ Location:** Austin, TX - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=577bee847c8f344b59f6364ceb6b56081e00e5c288097207749a08ae0e643d00&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshipperhq&secure%5Burl_type%5D=linkedin_company_website) 49 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 85% Small, 8% Medium #### What Do G2 Reviewers Say About ShipperHQ? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of customization** in ShipperHQ, allowing tailored features and services for their business needs. - Users value the **customization features** of ShipperHQ, allowing effortless addition or removal of desired services. - Users praise the **ease of use** in customizing ShipperHQ, allowing seamless integration of desired features and services. - Users value the **easy integrations** of ShipperHQ, finding setup with BigCommerce simple and efficient. - Users value the **robust feature set** of ShipperHQ, especially for custom rules and easy integrations. ##### Cons - Users find that many **special features are behind a paywall** , making ShipperHQ feel quite expensive overall. - Users express frustration over **limited features** available without paying, impacting overall usability and accessibility. - Users are frustrated with the **missing custom shipping pricing features** in ShipperHQ, especially for BigCommerce B2B editions. - Users are frustrated with **shipping function overrides** by ShipperHQ, complicating custom pricing for B2B customers. - Users are frustrated with **shipping limitations** imposed by ShipperHQ that hinder custom pricing for B2B edition users. #### What Are Recent G2 Reviews of ShipperHQ? **["Intuitive Dashboard, Streamlined Shipping Options"](https://www.g2.com/survey_responses/shipperhq-review-12705671)** **Rating:** 5.0/5.0 stars _— Mike Z._ [Read full review](https://www.g2.com/survey_responses/shipperhq-review-12705671) **["Effortless Customization Tailored to Your Business Needs"](https://www.g2.com/survey_responses/shipperhq-review-11942335)** **Rating:** 4.5/5.0 stars _— Mike Z._ [Read full review](https://www.g2.com/survey_responses/shipperhq-review-11942335) #### What Are G2 Users Discussing About ShipperHQ? - [How do I cancel ShipperHQ?](https://www.g2.com/discussions/shipperhq-how-do-i-cancel-shipperhq-8cddf707-3acd-4d59-a8c0-0e9c5711f045) - [How do I cancel ShipperHQ?](https://www.g2.com/discussions/shipperhq-how-do-i-cancel-shipperhq-e38d0dfb-f140-4ac0-9bb5-84b9b0807f9d) - [How do I cancel ShipperHQ?](https://www.g2.com/discussions/shipperhq-how-do-i-cancel-shipperhq) - [How do I cancel ShipperHQ?](https://www.g2.com/discussions/how-do-i-cancel-shipperhq) - [Does ShipperHQ work with ShipStation?](https://www.g2.com/discussions/shipperhq-does-shipperhq-work-with-shipstation) ### [FreightPOP](https://www.g2.com/products/freightpop/reviews) FreightPOP is an AI supply chain software platform built for mid-market and enterprise shippers. We are the intelligence that moves your supply chain—unifying WMS, OMS, and TMS into a single end-to-end solution. With one login, shippers can manage parcel, LTL, FTL, ocean, rail, and international air while integrating seamlessly with the systems already in their tech stack across 1,500+ supported connections. At the core of the platform is FreightPOP Intelligence—our AI layer that spans the entire FreightPOP ecosystem. It continuously learns from shipment data, operational behavior, and system activity to guide decisions and automate execution. FreightPOP Intelligence supports essential logistics functions such as rate shopping, dispatching, tracking, and freight audit, while enabling advanced capabilities like load consolidation, route optimization, yard management, and dock scheduling. **Average Rating:** 4.8/5.0 **Total Reviews:** 38 #### How Do G2 Users Rate FreightPOP? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10) - **Order tracking:** 8.9/10 (Category avg: 8.9/10) - **Bar codes:** 10.0/10 (Category avg: 8.5/10) - **Shipment reports:** 9.8/10 (Category avg: 8.4/10) #### Who Is the Company Behind FreightPOP? - **Seller:** [FreightPOP](https://www.g2.com/sellers/freightpop) - **Year Founded:** 2015 - **HQ Location:** Lake Forest, CA - **Twitter:** @FreightPop 1,460 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=098eb5bda4227671b81d576fb0a649b03ad30d28f4a3bf97eff416a3b5c63045&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6980896%2F&secure%5Burl_type%5D=linkedin_company_website) 64 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 56% Medium, 36% Small #### What Are Recent G2 Reviews of FreightPOP? **["FreightPOP the best overall shipping product"](https://www.g2.com/survey_responses/freightpop-review-9916519)** **Rating:** 5.0/5.0 stars _— Barry Z._ [Read full review](https://www.g2.com/survey_responses/freightpop-review-9916519) **["Best All Around Freight Software"](https://www.g2.com/survey_responses/freightpop-review-1669862)** **Rating:** 5.0/5.0 stars _— Francisco A._ [Read full review](https://www.g2.com/survey_responses/freightpop-review-1669862) #### What Are G2 Users Discussing About FreightPOP? - [What is the use of Freightpop?](https://www.g2.com/discussions/what-is-the-use-of-freightpop) - 3 comments - [How much does FreightPOP cost?](https://www.g2.com/discussions/how-much-does-freightpop-cost) - 1 comment - [What is multi leg shipment?](https://www.g2.com/discussions/what-is-multi-leg-shipment) - 1 comment ### [Quadient](https://www.g2.com/products/quadient-quadient/reviews) Quadient offers a comprehensive suite of software solutions designed to enhance mailing, shipping, and logistics operations for businesses of all sizes. These solutions streamline processes, improve efficiency, and ensure compliance with regulatory standards. Key Features and Functionality: - Docsecure: A cloud-based application that ensures mail piece integrity for folder-inserter users. It records the preparation of all mail pieces, ensuring that incomplete mail sets are completed before mailing. This helps businesses meet regulatory compliance requirements and secure personal information during the mail preparation process. - MAS - FUSION: A state-of-the-art software system for mailing, shipping, and logistics. It offers features such as postage accounting by cost center, high-volume shipping and mailing management for distribution centers, and desktop shipping solutions for multiple locations. - myEquipment E-Services: This service allows remote communication with Quadient through the mailing system console. It enables users to update postal rates, download software or feature upgrades, and analyze system performance, thereby simplifying the use and maintenance of mailing systems. Primary Value and Solutions Provided: Quadient's software solutions address the complexities of modern mailing and shipping operations by automating processes, ensuring data security, and maintaining compliance with regulatory standards. By integrating these solutions, businesses can achieve greater operational efficiency, reduce manual errors, and enhance the security of their communications. This leads to cost savings, improved customer satisfaction, and a more streamlined workflow. **Average Rating:** 2.4/5.0 **Total Reviews:** 21 #### How Do G2 Users Rate Quadient? - **Has the product been a good partner in doing business?:** 4.3/10 (Category avg: 9.0/10) - **Order tracking:** 5.2/10 (Category avg: 8.9/10) - **Bar codes:** 4.8/10 (Category avg: 8.5/10) - **Shipment reports:** 5.8/10 (Category avg: 8.4/10) #### Who Is the Company Behind Quadient? - **Seller:** [Quadient](https://www.g2.com/sellers/quadient) - **Year Founded:** 1924 - **HQ Location:** Bagneux, France - **Twitter:** @Quadient 3,878 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2072fab36f456a66f4b36979b4e2366f659bdc64f14fc6ed92398977d04a5d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquadient%2F&secure%5Burl_type%5D=linkedin_company_website) 3,966 employees on LinkedIn® - **Ownership:** EPA: QDT #### Who Uses This Product? - **Company Size:** 64% Small, 32% Medium #### What Do G2 Reviewers Say About Quadient? _AI-generated summary from verified user reviews_ ##### Pros - Users find Quadient **easy to use** for managing large volumes of mail efficiently and effectively. - Users appreciate the **easy integrations** of Quadient, enabling quick and efficient coding assistance through a friendly UI. - Users enjoy the **excellent user interface** of Quadient, which encourages coding integration with its fast assistance. ##### Cons - Users express frustration over Quadient's **poor customer support** , facing delays, unresponsive communication, and complicated billing issues. - Users face significant **shipping issues** with Quadient, including slow service and unresponsive customer support complicating their experience. - Users are frustrated with **extra charges for customer limits** and prolonged approval processes that hinder their experience. - Users are frustrated by **label issues** due to misinformation about label compatibility, leading to a feeling of being trapped. - Users are frustrated by Quadient's **limited customer access** , facing fees and long wait times for increases. #### What Are Recent G2 Reviews of Quadient? **["Seamlessly Reduces Errors and Saves Time"](https://www.g2.com/survey_responses/quadient-review-12840860)** **Rating:** 5.0/5.0 stars _— Steve B._ [Read full review](https://www.g2.com/survey_responses/quadient-review-12840860) **["Very goood software made my life very easy"](https://www.g2.com/survey_responses/quadient-review-10986453)** **Rating:** 4.0/5.0 stars _— Harshit S._ [Read full review](https://www.g2.com/survey_responses/quadient-review-10986453) #### What Are G2 Users Discussing About Quadient? - [What is Quadient used for?](https://www.g2.com/discussions/what-is-quadient-used-for) - [Is Neopost still in business?](https://www.g2.com/discussions/quadient-is-neopost-still-in-business-8a6ddc1b-79ee-4676-8a2c-982eb87c9ed6) - [Is Neopost still in business?](https://www.g2.com/discussions/quadient-is-neopost-still-in-business-949f510b-66fd-4fa8-bf48-62998f7eeea4) - [Is Neopost still in business?](https://www.g2.com/discussions/quadient-is-neopost-still-in-business) - [Is Neopost still in business?](https://www.g2.com/discussions/is-neopost-still-in-business) ### [FlavorCloud](https://www.g2.com/products/flavorcloud/reviews) FlavorCloud is the leading cross border logistics platform, powering the world’s largest carrier-agnostic shipping and returns network—optimized for “anywhere to anywhere” delivery. Supporting DTC, B2B, and Amazon FBA shipments across 220+ countries with a 300+ carrier network, FlavorCloud enables brands and 3PLs to operate globally with ease. Our intelligent platform uses deep learning and AI to automate every step of the international shipping journey—from carrier selection and customs clearance to product classification and trade compliance. With managed services, fast-track customs processing, and end-to-end customer support, we eliminate cross-border complexity so you can monetize international traffic and scale effortlessly. FlavorCloud integrates seamlessly into Shopify, Big Commerce, Woo Commerce or directly through API. Connects seamlessly with partners and 3PLs like Shipbob, Extensiv, Sendflex and more. Wherever you are shipping, FlavorCloud can help. **Average Rating:** 4.6/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate FlavorCloud? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10) #### Who Is the Company Behind FlavorCloud? - **Seller:** [FlavorCloud](https://www.g2.com/sellers/flavorcloud) - **Year Founded:** 2018 - **HQ Location:** Seattle, - **Twitter:** @shipflavorcloud 209 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6067866ee2418c2d8706e6ff48e28a99a12df453791d03ff14a665faf8fe5f95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17935370&secure%5Burl_type%5D=linkedin_company_website) 56 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Retail - **Company Size:** 83% Small, 17% Medium #### What Are Recent G2 Reviews of FlavorCloud? **["International Shipping Made Easy"](https://www.g2.com/survey_responses/flavorcloud-review-7173523)** **Rating:** 5.0/5.0 stars _— Jonas K._ [Read full review](https://www.g2.com/survey_responses/flavorcloud-review-7173523) **["Highly Recommended for small eComm business!"](https://www.g2.com/survey_responses/flavorcloud-review-7172752)** **Rating:** 4.5/5.0 stars _— Verified User in Cosmetics_ [Read full review](https://www.g2.com/survey_responses/flavorcloud-review-7172752) #### What Are G2 Users Discussing About FlavorCloud? - [What is FlavorCloud used for?](https://www.g2.com/discussions/what-is-flavorcloud-used-for) ### [eShipz](https://www.g2.com/products/eshipz/reviews) eShipz is a comprehensive shipping automation and logistics intelligence platform built for eCommerce brands, retailers, 3PLs, distributors, manufacturers, and logistics service providers. Connecting with 400+ carriers and managing millions of shipments monthly, eShipz simplifies complex supply chain operations with smart, scalable tools. Trusted across diverse industries, eShipz transforms delivery management, reduces errors, and ensures a superior end-to-end logistics experience. Solve Critical Logistics Challenges \* Optimize Last-Mile Delivery – Improve SLA compliance and reduce delivery delays with intelligent route planning and proactive notifications. \* Minimize RTO & WISMO – Boost conversions and customer satisfaction with AI-driven exception management and transparent tracking. \* Centralize Multi-Carrier Operations – One platform to manage orders, shipments, and returns across all carriers and 3PL partners. \* Enhance Revenue & Efficiency – Automate workflows, reduce manual errors, and improve operational productivity across the supply chain. Powerful Features for Modern Logistics \* AI-Powered Route & Carrier Optimization – Ensure faster, cost-effective deliveries with optimized fleet and carrier allocation. \* Real-Time Tracking & Notifications – Full visibility across all shipments with proactive updates for teams and customers. \* End-to-End Returns Management – Streamline reverse logistics, NDR handling, and exchanges with minimal friction. \* Seamless Integrations – Connect easily with ERPs, storefronts, communication gateways, and 3PL providers. \* Direct Store Delivery & Transportation Management (TMS) – Plan, execute, and monitor deliveries efficiently across multiple channels. \* Advanced Analytics & Insights – Monitor forward, reverse, and RTO shipments with actionable data to improve decision-making. eShipz empowers organizations across eCommerce, retail, manufacturing, distribution, and logistics industries to simplify operations, enhance customer experience, and drive faster, smarter, and more cost-effective deliveries through intelligent logistics automation. **Average Rating:** 4.6/5.0 **Total Reviews:** 17 #### How Do G2 Users Rate eShipz? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Order tracking:** 8.7/10 (Category avg: 8.9/10) - **Bar codes:** 5.8/10 (Category avg: 8.5/10) - **Shipment reports:** 8.3/10 (Category avg: 8.4/10) #### Who Is the Company Behind eShipz? - **Seller:** [eShipz](https://www.g2.com/sellers/eshipz) - **Year Founded:** 2019 - **HQ Location:** Bengaluru, IN - **Twitter:** @EShipz 189 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2218d61e837b54db629c44c7c086ac31bd3f17ef0211b4251132c94c2340e6a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feshipz&secure%5Burl_type%5D=linkedin_company_website) 74 employees on LinkedIn® - **Ownership:** eShipz #### Who Uses This Product? - **Company Size:** 59% Small, 41% Medium #### What Do G2 Reviewers Say About eShipz? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **excellent customer support** of eShipz, highlighting its prompt and helpful service. - Users love the **ease of use** of eShipz, streamlining logistics and simplifying management across multiple carriers. - Users value the **convenient tracking integration** of eShipz, simplifying management across multiple courier partners. - Users find the **carrier integration** of eShipz simplifies coordination and enhances order management across multiple couriers. - Users highlight the **customization capabilities** of eShipz, streamlining integration and coordination with multiple logistics providers. ##### Cons - Users experience **notification issues** with shipment status updates, leading to confusion and delays in tracking information. - Users experience **tracking issues** with slow updates and unsynced order statuses that disrupt the shipping process. - Users face **shipping issues** , particularly with inaccurate status updates and order syncing problems during transit. - Users note that **slow loading** affects the speed of data uploads and delivery status updates, causing frustration. - Users experience **slow performance** in data uploading and docket creation, hindering their overall efficiency. #### What Are Recent G2 Reviews of eShipz? **["Efficient Shipping with Seamless Shopify Integration"](https://www.g2.com/survey_responses/eshipz-review-13076870)** **Rating:** 4.0/5.0 stars _— Angel M._ [Read full review](https://www.g2.com/survey_responses/eshipz-review-13076870) **["Consistent Performance and Truly Proactive, Helpful Support"](https://www.g2.com/survey_responses/eshipz-review-12951097)** **Rating:** 4.5/5.0 stars _— Shreyansh G._ [Read full review](https://www.g2.com/survey_responses/eshipz-review-12951097) ### [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) Scale, Automate, Repeat. Sellercloud is a customizable Full-Stack solution for everything ecommerce. Integrated with more than 200 sales channels and marketplaces, businesses reach more customers and generate more sales without having to scale their workforce with their business. Our inventory and order management software provides a powerful set of features and tools to meet the challenges of multi-channel sales through synchronization, simplification and automation. Manage Orders, POs, Inventory, Shipping, and every stage in between with Sellercloud's ecosystem of solutions, designed by our community of sellers, for our community of sellers. **Average Rating:** 4.2/5.0 **Total Reviews:** 64 #### How Do G2 Users Rate Descartes Sellercloud? - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.0/10) #### Who Is the Company Behind Descartes Sellercloud? - **Seller:** [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group) - **Company Website:** www.descartes.com - **Year Founded:** 1981 - **HQ Location:** Waterloo, Ontario - **Twitter:** @descartessg 3,222 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8c318e21e1dd6fc4c7a2a5b5793ad6c83997dd5c5f44148f24e59dc217755b1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdescartes-systems-group%2F&secure%5Burl_type%5D=linkedin_company_website) 1,683 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Retail, Consumer Goods - **Company Size:** 83% Small, 11% Medium #### What Do G2 Reviewers Say About Descartes Sellercloud? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accuracy** of Descartes Sellercloud, which aids in effectively scaling e-commerce operations. - Users find that **Descartes Sellercloud fosters business growth** through strong onboarding and comprehensive e-commerce functionalities. - Users value the **centralized management** of Sellercloud, enabling efficient scaling of e-commerce operations and strong support. - Users value the **strong onboarding and support** of Sellercloud, enhancing their e-commerce operations effectively. - Users commend the **excellent customer support** of Descartes Sellercloud, aiding their e-commerce journey effectively. ##### Cons - Users face **customization issues** with Descartes Sellercloud, including high costs for basic changes and limited support for core features. - Users find the **cost of customizations** to be unreasonably high, especially with ongoing functionality issues in the system. - Users often face **integration issues** with Descartes Sellercloud, complicating operations and limiting functionality across multiple platforms. - Users face a significant **lack of automation** for order fulfillment across multiple warehouses, leading to complications and manual workarounds. - Users find the **limited functionality** of Descartes Sellercloud challenging, particularly with multi-warehouse operations and integrations. #### What Are Recent G2 Reviews of Descartes Sellercloud? **["Seller Cloud Save"](https://www.g2.com/survey_responses/descartes-sellercloud-review-7027281)** **Rating:** 5.0/5.0 stars _— Reymar G._ [Read full review](https://www.g2.com/survey_responses/descartes-sellercloud-review-7027281) **["Been using since 2017. Still going strong."](https://www.g2.com/survey_responses/descartes-sellercloud-review-7060663)** **Rating:** 5.0/5.0 stars _— AJ J._ [Read full review](https://www.g2.com/survey_responses/descartes-sellercloud-review-7060663) #### What Are G2 Users Discussing About Descartes Sellercloud? - [How much does Sellercloud cost?](https://www.g2.com/discussions/how-much-does-sellercloud-cost) - 1 comment, 1 upvote - [Is Sellercloud an ERP system?](https://www.g2.com/discussions/is-sellercloud-an-erp-system) - 1 comment, 1 upvote - [What is Sellercloud?](https://www.g2.com/discussions/what-is-sellercloud) - [What is Sellercloud used for?](https://www.g2.com/discussions/what-is-sellercloud-used-for) ### [ShipTime](https://www.g2.com/products/shiptime/reviews) Whether you’re sending a single package across town, an international order across the globe, or a pallet through Less-Than-Truckload (LTL) freight, ShipTime makes it simple to compare the most trusted couriers and get the best rates on shipping. Ship with top-rated couriers including Canada Post, UPS, FedEx, Purolator, DHL, GLS, Uber Direct and much more. ShipTime is completely free to use. There are no monthly fees or hidden costs. Every feature on the platform is included at no charge. You only pay for the labels you ship. ShipTime provides powerful tools and features that make shipping easier and more efficient: - Discounted Shipping Insurance - Save up to 50% on coverage with quick online claims and average resolutions within two weeks. - Branded Tracking Pages - Keep your customers in your ecosystem with fully branded tracking experiences. - eCommerce Integrations - Connect your store with Shopify, WooCommerce, BigCommerce, Ecwid, Etsy and more to automate order imports and show real-time rates at checkout. - Bring Your Own Rates (BYOR) - Compare your pre-negotiated carrier rates side by side with ShipTime’s discounted pricing. - Duties & Taxes Calculator and HS Code Finder - Ensure accurate international documentation and upfront landed costs. You can ship envelopes, packs, parcels, or large freight shipments using ground, express, or next-day delivery services. ShipTime isn’t just for small packages. Ship larger items on pallets using Less-Than-Truckload (LTL) Freight anywhere in North America with trusted carriers such as XPO, SAIA, Estes, TForce Freight, Old Dominion and more to reduce costs and simplify logistics. Ship domestically within Canada or the United States, or internationally to over 220 countries and territories using your favorite carriers, all from one easy-to-use platform backed by Heroic Support™ available by phone, live chat, or email. **Average Rating:** 4.5/5.0 **Total Reviews:** 23 #### How Do G2 Users Rate ShipTime? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Order tracking:** 9.5/10 (Category avg: 8.9/10) - **Shipment reports:** 9.4/10 (Category avg: 8.4/10) #### Who Is the Company Behind ShipTime? - **Seller:** [ShipTime](https://www.g2.com/sellers/shiptime) - **Year Founded:** 2008 - **HQ Location:** Oakville, Ontario - **Twitter:** @ShipTime 117 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c01518028518a9a01bea465839fd2b0eaea73b3d34173ac2637963333c72f67c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshiptime%2F&secure%5Burl_type%5D=linkedin_company_website) 30 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Arts and Crafts - **Company Size:** 91% Small, 9% Medium #### What Are Recent G2 Reviews of ShipTime? **["I wish I knew about Ship Time years ago!!!!"](https://www.g2.com/survey_responses/shiptime-review-5348954)** **Rating:** 5.0/5.0 stars _— Richard E._ [Read full review](https://www.g2.com/survey_responses/shiptime-review-5348954) **["Hugely beneficial as a Canadian business owner!"](https://www.g2.com/survey_responses/shiptime-review-5347807)** **Rating:** 5.0/5.0 stars _— Ryan Z._ [Read full review](https://www.g2.com/survey_responses/shiptime-review-5347807) #### What Are G2 Users Discussing About ShipTime? - [What is ShipTime used for?](https://www.g2.com/discussions/what-is-shiptime-used-for) ### [Inxeption](https://www.g2.com/products/inxeption/reviews) Inxeption is the leading technology platform digitizing the global Industrial Commerce value chain. We are advocates for our ecosystem of suppliers and buyers, enabling them to Do Business Better. **Average Rating:** 4.0/5.0 **Total Reviews:** 20 #### How Do G2 Users Rate Inxeption? - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 9.0/10) - **Order tracking:** 5.0/10 (Category avg: 8.9/10) - **Bar codes:** 10.0/10 (Category avg: 8.5/10) - **Shipment reports:** 0.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind Inxeption? - **Seller:** [Inxeption](https://www.g2.com/sellers/inxeption) - **Year Founded:** 2017 - **HQ Location:** Cupertino, US - **Twitter:** @Inxeption\_Corp 275 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Consumer Goods - **Company Size:** 80% Small, 10% Medium #### What Do G2 Reviewers Say About Inxeption? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Inxeption, streamlining B2B operations with an intuitive, integrated platform. - Users admire Inxeption's **powerful functionality** for streamlining B2B operations and enhancing supply chain efficiency. - Users appreciate the **reliability** of Inxeption for streamlining B2B operations and improving collaboration across supply chains. - Users highlight the **visibility and efficiency** Inxeption brings to B2B e-commerce, enhancing collaboration and simplifying operations. - Users value the **centralized management** of Inxeption, enhancing efficiency and collaboration in B2B e-commerce operations. ##### Cons - Users find the **complex interface** challenging for new users, requiring time to grasp all features effectively. - Users find **customization difficult** , mentioning complex interfaces and a need for better onboarding and documentation. - Users note **inadequate reporting** , suggesting improvements for better insights and data management to enhance overall usability. - Users struggle with **integration issues** due to the complex interface and multi-step workflows, impacting overall usability. - Users find the **learning curve steep** , requiring time and enhanced support to navigate all features effectively. #### What Are Recent G2 Reviews of Inxeption? **["Streamlined B2B Processes, Reliable and Scalable"](https://www.g2.com/survey_responses/inxeption-review-12257508)** **Rating:** 5.0/5.0 stars _— Poonam S._ [Read full review](https://www.g2.com/survey_responses/inxeption-review-12257508) **["Tailored for Supply Chains, Flexible Yet Needs Consistency"](https://www.g2.com/survey_responses/inxeption-review-12300098)** **Rating:** 5.0/5.0 stars _— lida l._ [Read full review](https://www.g2.com/survey_responses/inxeption-review-12300098) #### What Are G2 Users Discussing About Inxeption? - [How do you use Inxeption?](https://www.g2.com/discussions/how-do-you-use-inxeption) - [What is the use of Inxeption?](https://www.g2.com/discussions/what-is-the-use-of-inxeption) - 1 comment - [Is Inxeption legit?](https://www.g2.com/discussions/is-inxeption-legit) - 1 comment - [What does Inxeption do?](https://www.g2.com/discussions/what-does-inxeption-do) - 1 comment - [‹ Prev‹ Prev](/categories/shipping/small-business?order=g2_score&page=2#product-list) - [1](/categories/shipping/small-business?order=g2_score#product-list) - [2](/categories/shipping/small-business?order=g2_score&page=2#product-list) - 3 - Next ›Next › Spotlight Categories [Board Management Software](https://www.g2.com/categories/board-management) [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) [CMMS Software](https://www.g2.com/categories/cmms) [Travel Management Solutions](https://www.g2.com/categories/travel-management) [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) Similar Categories - [Demand Planning](/categories/demand-planning) - [Distribution](/categories/distribution) - [Inventory Management](/categories/inventory-management) - [Other Supply & Logistics](/categories/other-supply-logistics) - [Commodity Trading, Transaction, and Risk Management (CTRM)](/categories/commodity-trading-transaction-and-risk-management-ctrm) - [Cross Border E-Commerce](/categories/cross-border-e-commerce) - [Direct Store Delivery](/categories/direct-store-delivery) - [Fleet Management](/categories/fleet-management) - [Global Trade Management](/categories/global-trade-management) - [Last Mile Delivery](/categories/last-mile-delivery) - [Logistics Intelligence](/categories/logistics-intelligence) - [Multicarrier Parcel Management Solutions](/categories/multicarrier-parcel-management-solutions) - [Returns Management](/categories/returns-management) - [Sales & Ops Planning](/categories/sales-ops-planning) - [Supply Chain Management](/categories/supply-chain-management) [Browse Shipping Themes](/categories/shipping/themes) ![Daniel Rivera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Rivera") DR Researched and written by [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera) Updated Products classified in the overall Shipping category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Shipping to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Shipping category. In addition to qualifying for inclusion in the Shipping Software category, to qualify for inclusion in the Small Business Shipping Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More * * * ## How Do You Choose the Right Shipping Software? ### What You Should Know About Shipping Software ### What is Shipping Software? Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws. Key Benefits of Shipping Software - Manage shipping orders as they arrive - Compare rates from a variety of shipping carriers - Generate shipping documents such as labels and invoices - Receive shipping discounts based on number of orders ### Why Use Shipping Software? With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time. **Save money —** Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis. **Save time —** Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers. ### Who Uses Shipping Software? **E-commerce sites —** E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers. **Third-party logistics providers —** Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management. **Retailers —** Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand. ### Kinds of Shipping Software **Multi-carrier shipping —** Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products. **E-commerce shipping —** E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time. **Freight broker —** Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers. ### Shipping Software Features **Shipping labels —** Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops. **Order management —** Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly. **Rate management —** A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order. **Reporting tools —** An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data. **Drop shipping —** Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them. ### Trends Related to Shipping Software **Machine learning —** Shipping software with built-in machine learning capabilities can be leveraged to identify customer habits. If a customer chooses a specific method of shipping from an online store, the shipping software can automatically import that info and create a profile for that customer. Then the next time the customer checks out, the shipping information can automatically be input for the customer. Deep learning algorithms can also provide businesses with information based on where products are most often being shipped. This can help provide users with information on where they can establish warehouses for seamless shipping. ### Software and Services Related to Shipping Software [**Inventory control**](https://www.g2.com/categories/inventory-control) **—** Inventory control software manages a business’ physical inventory by providing insight into the amount of each product that is still available. This is a critical factor that goes into determining if a product can even be shipped. Businesses would be wise to integrate shipping and inventory control to provide accurate assessments of how much stock they have. [**Route planning**](https://www.g2.com/categories/route-planning) **—** Route planning software is used to define, manage, and optimize delivery routes for various geographical regions and types of transportation. Once integrated into a shipping software, businesses can track shipping performance and evaluate key metrics to improve their shipping strategy. Key features such as pickup management, vehicle evaluation, and automated schedule planning can help home in on different ways to optimize route patterns. Once companies understand how to improve their shipping times, they can offer better service to their customers and improve the overall efficiency of their business. [**Accounting software**](https://www.g2.com/categories/accounting) **—** Integrating your shipping software with accounting software provides businesses with a more streamlined system for processing payments and handling finances. With this system in place, users can analyze how their shipping software is affected by their finances and make changes if need be. [**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the central hub that sparks all shipping operations. When customers checkout of an e-commerce site with a slew of products, the shipping software can present all the types of shipping options for them so they can choose one that meets their needs.