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ShipTime Reviews & Product Details

Whether you’re sending a single package across town, an international order across the globe, or a pallet through Less-Than-Truckload (LTL) freight, ShipTime makes it simple to compare the most trusted couriers and get the best rates on shipping. Ship with top-rated couriers including Canada Post, UPS, FedEx, Purolator, DHL, GLS, Uber Direct and much more. ShipTime is completely free to use. There are no monthly fees or hidden costs. Every feature on the platform is included at no charge. You only pay for the labels you ship. ShipTime provides powerful tools and features that make shipping easier and more efficient: - Discounted Shipping Insurance - Save up to 50% on coverage with quick online claims and average resolutions within two weeks. - Branded Tracking Pages - Keep your customers in your ecosystem with fully branded tracking experiences. - eCommerce Integrations - Connect your store with Shopify, WooCommerce, BigCommerce, Ecwid, Etsy and more to automate order imports and show real-time rates at checkout. - Bring Your Own Rates (BYOR) - Compare your pre-negotiated carrier rates side by side with ShipTime’s discounted pricing. - Duties & Taxes Calculator and HS Code Finder - Ensure accurate international documentation and upfront landed costs. You can ship envelopes, packs, parcels, or large freight shipments using ground, express, or next-day delivery services. ShipTime isn’t just for small packages. Ship larger items on pallets using Less-Than-Truckload (LTL) Freight anywhere in North America with trusted carriers such as XPO, SAIA, Estes, TForce Freight, Old Dominion and more to reduce costs and simplify logistics. Ship domestically within Canada or the United States, or internationally to over 220 countries and territories using your favorite carriers, all from one easy-to-use platform backed by Heroic Support™ available by phone, live chat, or email.

Seller

ShipTime

Languages Supported

English, French

Product Description

ShipTime helps your business save time and money on shipping.

Overview by

Dave C

Top-Rated Alternatives

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ShipTime Media

Did You Know that you can add your logo, social and website links to your shipment tracking page? Simply login to your ShipTime account and select "Branded Tracking Page" under "Tools" Branded Tracking is a great way to keep your customers within your own ecosystem from purchase to delivery...

ShipTime Demo - LTL Shipping and Freight Services

A question that we at ShipTime are often asked is “Do You Offer LTL Freight?” The answer to that question is, YES! You just need to select LTL Freight as your package type, it’s that easy.

ShipTime Demo - At Home/On Location Pick Up

DID YOU KNOW that every one of our courier partners offers direct pick up? That's right, you can book the shipment, print the label, pack the box and place it on the porch - you NEVER have to leave your home!

ShipTime Demo - Batch Shipments to Multiple Addresses

Did You Know that you can send batch shipments to multiple addresses? That's right, another great ShipTime feature that you asked for and we delivered is the ability to processes multiple shipments of the same sized package to multiple addresses. It's simple, plug in the package dimensions ...

Do you have repeat customers ordering the same product? In addition to the many other great features ShipTime offers, we have a "Repeat Shipment" feature too! It's as easy as clicking the "Repeat Shipment" icon and all of the info is already filled in for you, just choose your preferred c...

ShipTime Demo - Create Your Own Box Library

DID YOU KNOW that if you always use the same size boxes for your shipments that you can save them in your ShipTime Box Library? So not only is ShipTime saving you money with the best rates in the industry, but we're also saving you precious time! Just log into your ShipTime account and sele...

ShipTime Reviews (23)

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Mike S.

Small-Business (50 or fewer emp.)

11/5/2023

"Poor Shipping Experience"

0.5/5

What do you like best about ShipTime?

This is a difficult question. The UI seems reasonable but poor functionality. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

Ship time is a small organization with a poor shipping experience. Slow rate response, poor customer service and very bad e-commerce integration. Very few functionality that works. Review collected by and hosted on G2.com.

Ryan Z.

Travel Agent

Small-Business (50 or fewer emp.)

2/15/2022

"Hugely beneficial as a Canadian business owner!"

5/5

What do you like best about ShipTime?

A lot of the other shipping services out only work for American folks. Shiptime works for mailing in Canada, and is super easy to use. I've saved hundreds of dollars in shipping expenses and the best part is that there is no charge for their services with a Costco membership! Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

I have nothing bad to say about Shiptime. Any issues that I've come across are because of the shipping company directly rather than Shiptime

Literally my only possible complaint I could make is that when I had to file an insurance claim for a damaged parcel, it took about 45 days to actually get the cheque in the mail as it ships from the US Review collected by and hosted on G2.com.

Recommendations to others considering ShipTime:

Give it a try - there is no cost to use the service and they often have introductory offers Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

Shiptime makes shipping easy to do as they often offer free pickup of parcels, and it helps the bottom line as I save on average 10% of what I would pay at the post office Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

You Ryan, are the best!

Thank you for the amazing review and kind words

Happy Shipping

See how ShipTime improved

Richard E.

Regional Manager

Small-Business (50 or fewer emp.)

2/15/2022

"I wish I knew about Ship Time years ago!!!!"

5/5

What do you like best about ShipTime?

So simple and easy to use! Not to mention, I save so much every time I use it! I found with store front shipping companies, I would get address errors to other countries, not any more! Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

Nothing to dislike! It lets you pick which majored shipping company to use based on price and ship times. I can drop off the package, or they pick it up, whatever works best for me. Review collected by and hosted on G2.com.

What problems is ShipTime solving and how is that benefiting you?

Cost. My son moved to Japan, i am shipping to Japan from Canada all the time now. But took 3 years to find Ship Time. I Shipped a package across Canada to fix a head for my camera, and the company suggested to use Ship time and save money, I have also been a Costco member for 20 years and completely missed this company and started to save a lot of shipping costs! Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

Well Richard, NOW you know - and in the words of GI Joe, knowing is half the battle!

Thanks so much for using our platform for your shipping needs and we're thrilled to know it continues to serve you well!

Happy Shipping.

See how ShipTime improved

Mohamad A.

Web Administrator

Small-Business (50 or fewer emp.)

2/22/2022

"A hidden gem from CostCo"

4.5/5

What do you like best about ShipTime?

ShipTime is such an excellent service that I was delighted to discover. It's extremely convenient and easy to use, not to mention affordable. It lets you compare the prices of the vendors easily. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

The user interface is not the best and can be hard to learn to use. I personally found it a bit confusing at first, but then it grew on me. It's hard to enter foreign addresses sometimes, but local addresses seem to work fine. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

Hey Mohamad, we're happy that the platform has grown on you and you've gotten comfortable with it.

See how ShipTime improved

Daniel L.

Logistics Manager

Mid-Market (51-1000 emp.)

2/15/2022

"Awesome interface allowing you to ship quickly while saving money!"

5/5

What do you like best about ShipTime?

Using their very user-friendly interface, I can quickly and efficiently ship a parcel or a pallet using top-notch carriers while saving money compared to traditional shipping methods. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

I wish they handled dangerous goods and protected them from freezing shipments thru their interface. Right now, I must rely on traditional shipping methods that are more expensive. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

Hey Daniel, thank you so much for your thoughts and feedback. We take all feedback and suggestions into consideration for future updates!

Happy Shipping

See how ShipTime improved

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

2/15/2022

"Shiptime has excellent shipping rates"

5/5

What do you like best about ShipTime?

Cheap rates and reliable couriers! Cheaper than Canada Post, Canada's main postal courier! They also have an easy to use website which is easy to navigate as well. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

It would be nice to have mobile app for their product. When switching between US and Canada on the website in the quick quotes there are issues and I am unable to retrieve a quote that way. Automatically selecting the country whether we enter a zip or postal code would be an amazing feature to add! Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

Thanks for the great review, we're quite proud of the website!! BTW, the site is mobile friendly and responsive.

Feel free to contact support@shiptime.com with your issues regarding quick quotes and your suggestion for zip/postal codes!

See how ShipTime improved

Sahil A.

Small-Business (50 or fewer emp.)

2/15/2022

"Better Price !"

4/5

What do you like best about ShipTime?

The Price was flawless! I compared with the company website and it was way less. I got 20% discount as well. Easy to reschedule in case of missed pickups. Highly Recommended! Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

Delivery time can sometimes vary as per the description. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

Thank You Sahil, fantastic review!

Happy Shipping

See how ShipTime improved

Steven W.

Small-Business (50 or fewer emp.)

2/15/2022

"Things that ShipTime is good at and things that need improvement."

3.5/5

What do you like best about ShipTime?

I like that I have options when shipping within Canada. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

I don't like shipping to the US with ShipTime. I use another service with better pricing. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

Hello Steven, thanks for the feedback and we're glad to read that our Canadian shipping options serve you well.

Your feedback on US shipping has been noted and we will see what can be improved there

Happy Shipping!

See how ShipTime improved

Lexi P.

Veterinary Assistant

Small-Business (50 or fewer emp.)

2/15/2022

"ShipTime never disappoints!"

5/5

What do you like best about ShipTime?

Love chat customer service, one click shipping and easy layouts of the pricing. Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

The dashboard sometimes doesn't reflect the actual status of the order. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

Thank you so much Lexi, we're quite proud of our customer support team!

Thanks for the review and happy shipping!

See how ShipTime improved

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

2/16/2022

"Easy Space To Manage Shipments"

4.5/5

What do you like best about ShipTime?

Easy space to manage shipments, payments are processed immediately, each quote is presented with multiple carriers for all budgets. Ability to schedule a pick-up is also great! Review collected by and hosted on G2.com.

What do you dislike about ShipTime?

The platform can be a bit cumbersome sometimes, it's not very easy to modify quotes, and a recipient must be added manually before a quote can be processed. Review collected by and hosted on G2.com.

Response from Dave C of ShipTime

edit

Thanks so much for the great review, we LOVE the schedule a pick up feature too!

Happy Shipping

See how ShipTime improved