# ShipTime Reviews **Vendor:** ShipTime **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.5/5.0 **Total Reviews:** 23 ## About ShipTime Whether you’re sending a single package across town, an international order across the globe, or a pallet through Less-Than-Truckload (LTL) freight, ShipTime makes it simple to compare the most trusted couriers and get the best rates on shipping. Ship with top-rated couriers including Canada Post, UPS, FedEx, Purolator, DHL, GLS, Uber Direct and much more. ShipTime is completely free to use. There are no monthly fees or hidden costs. Every feature on the platform is included at no charge. You only pay for the labels you ship. ShipTime provides powerful tools and features that make shipping easier and more efficient: - Discounted Shipping Insurance - Save up to 50% on coverage with quick online claims and average resolutions within two weeks. - Branded Tracking Pages - Keep your customers in your ecosystem with fully branded tracking experiences. - eCommerce Integrations - Connect your store with Shopify, WooCommerce, BigCommerce, Ecwid, Etsy and more to automate order imports and show real-time rates at checkout. - Bring Your Own Rates (BYOR) - Compare your pre-negotiated carrier rates side by side with ShipTime’s discounted pricing. - Duties & Taxes Calculator and HS Code Finder - Ensure accurate international documentation and upfront landed costs. You can ship envelopes, packs, parcels, or large freight shipments using ground, express, or next-day delivery services. ShipTime isn’t just for small packages. Ship larger items on pallets using Less-Than-Truckload (LTL) Freight anywhere in North America with trusted carriers such as XPO, SAIA, Estes, TForce Freight, Old Dominion and more to reduce costs and simplify logistics. Ship domestically within Canada or the United States, or internationally to over 220 countries and territories using your favorite carriers, all from one easy-to-use platform backed by Heroic Support™ available by phone, live chat, or email. ## ShipTime Reviews ### 1. Poor Shipping Experience **Rating:** 0.5/5.0 stars **Reviewed by:** Mike S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2023 **What do you like best about ShipTime?** This is a difficult question. The UI seems reasonable but poor functionality. **What do you dislike about ShipTime?** Ship time is a small organization with a poor shipping experience. Slow rate response, poor customer service and very bad e-commerce integration. Very few functionality that works. **What problems is ShipTime solving and how is that benefiting you?** The attempt ShipTime is trying to solve is finding the most competive shipping rates. This does not work on ShipTime's plaform. ### 2. Hugely beneficial as a Canadian business owner! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan Z. | Travel Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** A lot of the other shipping services out only work for American folks. Shiptime works for mailing in Canada, and is super easy to use. I've saved hundreds of dollars in shipping expenses and the best part is that there is no charge for their services with a Costco membership! **What do you dislike about ShipTime?** I have nothing bad to say about Shiptime. Any issues that I've come across are because of the shipping company directly rather than Shiptime Literally my only possible complaint I could make is that when I had to file an insurance claim for a damaged parcel, it took about 45 days to actually get the cheque in the mail as it ships from the US **Recommendations to others considering ShipTime:** Give it a try - there is no cost to use the service and they often have introductory offers **What problems is ShipTime solving and how is that benefiting you?** Shiptime makes shipping easy to do as they often offer free pickup of parcels, and it helps the bottom line as I save on average 10% of what I would pay at the post office **Official Response from Dave C:** > You Ryan, are the best! Thank you for the amazing review and kind words Happy Shipping ### 3. I wish I knew about Ship Time years ago!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Richard E. | Regional Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** So simple and easy to use! Not to mention, I save so much every time I use it! I found with store front shipping companies, I would get address errors to other countries, not any more! **What do you dislike about ShipTime?** Nothing to dislike! It lets you pick which majored shipping company to use based on price and ship times. I can drop off the package, or they pick it up, whatever works best for me. **What problems is ShipTime solving and how is that benefiting you?** Cost. My son moved to Japan, i am shipping to Japan from Canada all the time now. But took 3 years to find Ship Time. I Shipped a package across Canada to fix a head for my camera, and the company suggested to use Ship time and save money, I have also been a Costco member for 20 years and completely missed this company and started to save a lot of shipping costs! **Official Response from Dave C:** > Well Richard, NOW you know - and in the words of GI Joe, knowing is half the battle! Thanks so much for using our platform for your shipping needs and we're thrilled to know it continues to serve you well! Happy Shipping. ### 4. A hidden gem from CostCo **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamad A. | Web Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about ShipTime?** ShipTime is such an excellent service that I was delighted to discover. It's extremely convenient and easy to use, not to mention affordable. It lets you compare the prices of the vendors easily. **What do you dislike about ShipTime?** The user interface is not the best and can be hard to learn to use. I personally found it a bit confusing at first, but then it grew on me. It's hard to enter foreign addresses sometimes, but local addresses seem to work fine. **What problems is ShipTime solving and how is that benefiting you?** Foreign delivery is often difficult, especially when it comes to choosing the right delivery company. With ShipTime, I can readily know the companies that offer to ship to the area, the estimated delivery time, plus the cost. **Official Response from Dave C:** > Hey Mohamad, we're happy that the platform has grown on you and you've gotten comfortable with it. ### 5. Awesome interface allowing you to ship quickly while saving money! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel L. | Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** Using their very user-friendly interface, I can quickly and efficiently ship a parcel or a pallet using top-notch carriers while saving money compared to traditional shipping methods. **What do you dislike about ShipTime?** I wish they handled dangerous goods and protected them from freezing shipments thru their interface. Right now, I must rely on traditional shipping methods that are more expensive. **What problems is ShipTime solving and how is that benefiting you?** ShipTime allows me to keep track of all my shipments, including the associated costs, in one centralized platform. A huge benefit is the common address book that many different co-workers can share! **Official Response from Dave C:** > Hey Daniel, thank you so much for your thoughts and feedback. We take all feedback and suggestions into consideration for future updates! Happy Shipping ### 6. Shiptime has excellent shipping rates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** Cheap rates and reliable couriers! Cheaper than Canada Post, Canada's main postal courier! They also have an easy to use website which is easy to navigate as well. **What do you dislike about ShipTime?** It would be nice to have mobile app for their product. When switching between US and Canada on the website in the quick quotes there are issues and I am unable to retrieve a quote that way. Automatically selecting the country whether we enter a zip or postal code would be an amazing feature to add! **What problems is ShipTime solving and how is that benefiting you?** Freight costs have been reduced as they are one of the biggest costs for me and this has helped my revenue/expense ratio improve. **Official Response from Dave C:** > Thanks for the great review, we're quite proud of the website!! BTW, the site is mobile friendly and responsive. Feel free to contact support@shiptime.com with your issues regarding quick quotes and your suggestion for zip/postal codes! ### 7. Better Price ! **Rating:** 4.0/5.0 stars **Reviewed by:** Sahil A. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** The Price was flawless! I compared with the company website and it was way less. I got 20% discount as well. Easy to reschedule in case of missed pickups. Highly Recommended! **What do you dislike about ShipTime?** Delivery time can sometimes vary as per the description. **What problems is ShipTime solving and how is that benefiting you?** Pickups are easy, and you can track all the transactions in one place—no need to store receipts. **Official Response from Dave C:** > Thank You Sahil, fantastic review! Happy Shipping ### 8. Things that ShipTime is good at and things that need improvement. **Rating:** 3.5/5.0 stars **Reviewed by:** Steven W. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** I like that I have options when shipping within Canada. **What do you dislike about ShipTime?** I don't like shipping to the US with ShipTime. I use another service with better pricing. **What problems is ShipTime solving and how is that benefiting you?** It is great for shipping within Canada. It saves me time and money. I do not feel that I have to rely on Canada Post. **Official Response from Dave C:** > Hello Steven, thanks for the feedback and we're glad to read that our Canadian shipping options serve you well. Your feedback on US shipping has been noted and we will see what can be improved there Happy Shipping! ### 9. ShipTime never disappoints! **Rating:** 5.0/5.0 stars **Reviewed by:** Lexi P. | Veterinary Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** Love chat customer service, one click shipping and easy layouts of the pricing. **What do you dislike about ShipTime?** The dashboard sometimes doesn't reflect the actual status of the order. **What problems is ShipTime solving and how is that benefiting you?** ShipTime has helped me ship gifts to my family and friends at reasonable prices below the quoted costs of the courier website. **Official Response from Dave C:** > Thank you so much Lexi, we're quite proud of our customer support team! Thanks for the review and happy shipping! ### 10. Easy Space To Manage Shipments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about ShipTime?** Easy space to manage shipments, payments are processed immediately, each quote is presented with multiple carriers for all budgets. Ability to schedule a pick-up is also great! **What do you dislike about ShipTime?** The platform can be a bit cumbersome sometimes, it's not very easy to modify quotes, and a recipient must be added manually before a quote can be processed. **What problems is ShipTime solving and how is that benefiting you?** It saves me time obtaining quotes manually from carriers and a trip to the post office or drop-off location as I can schedule a pick-up directly. **Official Response from Dave C:** > Thanks so much for the great review, we LOVE the schedule a pick up feature too! Happy Shipping ### 11. good shipping solution for business **Rating:** 4.5/5.0 stars **Reviewed by:** DAVID W. | director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** easy to use website, good price and a lot of companies to choose for shipping **What do you dislike about ShipTime?** sometime the pdf label is on the top left and miss some info during the printing. **What problems is ShipTime solving and how is that benefiting you?** save me shipping cost and very effective for shipping product to customers **Official Response from Dave C:** > Hello David, thanks so much for the review, we're very happy to learn that you're enjoying the platform. For your printing issues, you can change your printer settings on your computer to avoid that problem ### 12. Great website, easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Frida B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about ShipTime?** Their website is easy to navigate and gives you quite a few options to choose from. **What do you dislike about ShipTime?** That they charge my account later on if there is a difference in price weight. **What problems is ShipTime solving and how is that benefiting you?** No problems at the moment **Official Response from Dave C:** > Thank you Frida, we're very happy to read that you're enjoying the site. On those post-shipping adjustments, just be sure your dimensions and weight are bang on! You can learn more about avoiding those adjustments at this link: ### 13. Super convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Christine L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** It's really easy to navigate and they provide great rates **What do you dislike about ShipTime?** I haven't found anything to complain about! **What problems is ShipTime solving and how is that benefiting you?** The old shipper we used always had website issues and so far this is so smooth **Official Response from Dave C:** > Thanks so much Christine, your feedback and kind words mean a lot to us! Happy Shipping ### 14. Excellent service at an unbeatable cost **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick D. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** Having the choice between different shippers at very low costs. **What do you dislike about ShipTime?** Nothing, everything works very well and easily **What problems is ShipTime solving and how is that benefiting you?** Reduce the cost of my shipments by checking on several different sites **Official Response from Dave C:** > Thank you, Patrick! It's good! ### 15. ShipTime finds the best prices **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** The way ShipTime is set up to find the best prices is so helpful. I will never switch to another company. **What do you dislike about ShipTime?** I haven't found any downsides at all! We have used it for years and will continue to do so. **What problems is ShipTime solving and how is that benefiting you?** ShipTime saves me so much time on comparing prices for shipping. It leaves me more time to get other things done. **Official Response from Dave C:** > Stephanie, you complete us! Thanks for being such a great customer, we value you as a customer and are thrilled to read this! Happy Shipping! ### 16. Often recommend to friends **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie M. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** Amazing support, easy to choose best option **What do you dislike about ShipTime?** Nothing! This is my go to every day for multiple shipments **What problems is ShipTime solving and how is that benefiting you?** Better pricing, easy follow ups **Official Response from Dave C:** > Laurie thanks so much for the kind words, we love hearing that you're a daily user! Happy Shipping ### 17. Amazing Services **Rating:** 5.0/5.0 stars **Reviewed by:** Paula Angela L. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** Easy to use. Very user-friendly. If you need help, you can call them, and they answer the phone quickly! Very good Customer Service! **What do you dislike about ShipTime?** Have no issues with Shiptime. Everything is good **What problems is ShipTime solving and how is that benefiting you?** Shiptime makes it easier to ship out to clients and schedule pick ups so I wouldn't have to go to the post office to drop off the shipments. **Official Response from Dave C:** > Thank you Paula, we LOVE our customer service team and we're glad that you do too!!! Happy Shipping ### 18. Ease of shipping without leaving your home **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2022 **What do you like best about ShipTime?** Not having to leave your home, especially if it's a heavy item or the roads aren't great. **What do you dislike about ShipTime?** No guarantees for delivery day on busy times of the year when I typically am sending parcels. **Recommendations to others considering ShipTime:** It's easy to use once you set up your account and it provides you choices of carriers and timeframes you want your parcel delivered. It also provides choices of whether you would like to drop off the item or have it picked up from your home. **What problems is ShipTime solving and how is that benefiting you?** I find the cost is more economical, especially when shipping parcels out East. **Official Response from Dave C:** > Thank you so much for the great review of the platform. That home pick up option is fantastic! ### 19. More to come **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** Multi carrier options, layout, simplicity, email cadence. **What do you dislike about ShipTime?** Lack of Commerical Invoice/Paperless Invoice capabiities **What problems is ShipTime solving and how is that benefiting you?** Better breakdown of all shipping costs on the Order submission page would be beneficial. **Official Response from Dave C:** > Thanks so much for this review. We actually do generate commercial invoices and we do support paperless where the couriers do, you can contact our customer support team for assistance at support@shiptime.com Happy Shipping ### 20. Good price and easy online access! **Rating:** 5.0/5.0 stars **Reviewed by:** Julieanna L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** Their online system is very complete Easy to use **What do you dislike about ShipTime?** The time they take to answer my email when there's issues **What problems is ShipTime solving and how is that benefiting you?** Finding the best rate **Official Response from Dave C:** > Thanks so much Julieanna, glad to read you find the platform easy to use. We are growing our support team and working to speed up response times. Happy Shipping! ### 21. Right now i have aparcel who suppose to be recuperate by NATIONEX but it's long to have the deliver. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** The fact that you can choice the supplier with the price and the delay **What do you dislike about ShipTime?** sometime the delay it's long for a transport company to come take the parcel. **What problems is ShipTime solving and how is that benefiting you?** the price is lower that everything other place **Official Response from Dave C:** > Hello, thanks for the review and for using our service. If you are having issues with a Nationex shipment you can contact our support team at support@shiptime.com and they might be able to assist. ### 22. Expert Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about ShipTime?** When having difficulty with billing the customer service agent was patient and very informative as well as polite. **What do you dislike about ShipTime?** Sometimes frustrating navigating the website **What problems is ShipTime solving and how is that benefiting you?** No issues at the moment **Official Response from Dave C:** > Thanks so much, we really take pride in our Customer Service and Support staff, we'll make sure they get this message! Happy Shipping ### 23. Very reasonable price with variety of currier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ShipTime?** reasonable price and user-friendly service with different currier **What do you dislike about ShipTime?** No, Nothing that I faced or experince. everything was perfect **What problems is ShipTime solving and how is that benefiting you?** shipping cost **Official Response from Dave C:** > Thanks for the kind words and 5 star review, we're thrilled to know the platform is serving you well. Happy Shipping ## ShipTime Discussions - [What is ShipTime used for?](https://www.g2.com/discussions/what-is-shiptime-used-for) - [View ShipTime pricing details and edition comparison](https://www.g2.com/products/shiptime/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+08%3A04%3A53+-0500&secure%5Bsession_id%5D=2e5db84d-0492-4bae-81e5-c343ee404294&secure%5Btoken%5D=86d371e0c4a1b55c19629fddcc2e8c0d176e835c55aa9c068abdc5b50c12aacb&format=llm_user) ## ShipTime Features **Labels** - Label Printing - Return labels **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Reports** - Shipment reports ## Top ShipTime Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (572 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (308 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (256 reviews)