Best Robotic Process Automation (RPA) Software with OCR Capabilities

How Many Robotic Process Automation (RPA) Software Products Does G2 Track?

Total Products under this Category: 212

Category Stats (Oct 2026)

  • Average Rating: 4.53/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Parseur (+2.77%) - Among all products in this category, Parseur recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Robotic Process Automation (RPA) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,700+ Authentic Reviews
  • 212+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Robotic Process Automation (RPA) Software

G2 Grid® for Robotic Process Automation (RPA) Software plotting products by satisfaction and market presence

Highlighted products: UiPath Agentic Automation, Zapier, Microsoft Power Automate, Automation Anywhere Agentic Process Automation, IBM Robotic Process Automation (RPA), Apify, Appian, and PIX RPA.

Underlying data: [Grid® JSON](https://www.g2.com/categories/robotic-process-automation-rpa/grids.json?focus%5B%5D=uipath-agentic-automation&focus%5B%5D=zapier&focus%5B%5D=microsoft-power-automate&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=ibm-robotic-process-automation-rpa&focus%5B%5D=apify&focus%5B%5D=appian&focus%5B%5D=pix-rpa)

Automation Anywhere Agentic Process Automation

Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work. APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation. With the APA platform, you can optimize what already runs your business and expand into what has never been feasible before. What's inside the platform Process Reasoning Engine (PRE) — the decision layer. Goal-driven AI agents plan, act, adapt, and self-correct in real time as conditions change. Mozart Orchestrator — a unified composer that manages decisions, dependencies, context, and exceptions across agents, automations, documents, and APIs. AI Agent Studio — a low-code workspace for building AI agents on foundational models from Amazon Bedrock, Google Vertex AI, Azure OpenAI, OpenAI, and others. Automator AI — generative AI–powered automation development across any application, cloud or on-premises. Document Automation — processes unstructured documents at over 95% accuracy, and 5x faster with Cloud Extraction Service for large-scale extraction. Process Discovery — surfaces bottlenecks and identifies what to automate next. Automation Co-Pilot — triggers multi-step agentic workflows in natural language, inside the applications teams already use. Governance built in, not bolted on Every agent, action, and decision runs inside enterprise controls: fine-grained role-based access control (RBAC), AES-256 encryption at rest, TLS in transit, native audit logs with SIEM integration, and human-in-the-loop oversight. Automation Anywhere maintains SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, and HITRUST certifications, and supports GDPR compliance. Proven in production 1,500+ live APA deployments, 400M+ automations run per year, and 1.8M+ unique AI agent executions across 26 global regions. Bancolombia — 1,300% ROI in the first year and a 50% increase in customer service efficiency JBS — $1M and 125,000 hours saved in IT Granite Telecom — $635,000 in monthly savings and 15,000 hours saved per month Ricoh — 500 days of operational time saved per month SoftBank Corp. — 85% reduction in recruitment hours Who it's for Enterprise operations, IT, finance, HR, customer service, and shared services teams in banking, insurance, healthcare, life sciences, manufacturing, telecommunications, and the public sector — wherever complex, cross-system work has to run reliably and be governed. Learn more at https://www.automationanywhere.com.

Average Rating: 4.5/5.0

Total Reviews: 4,155

How Do G2 Users Rate Automation Anywhere Agentic Process Automation?

  • Visual Editor: 8.7/10 (Category avg: 8.6/10)
  • Quality of Support: 8.7/10 (Category avg: 9.1/10)
  • Custom Automation: 8.6/10 (Category avg: 8.7/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Automation Anywhere Agentic Process Automation?

  • Seller: Automation Anywhere
  • Company Website:
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • Twitter: @AutomationAnywh
    55,050 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Large, 23% Medium

What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use in Automation Anywhere Agentic Process Automation for simplifying RPA bot creation and management.
  • Users value the ease of automating repetitive tasks with Automation Anywhere, enhancing productivity and efficiency effortlessly.
  • Users appreciate the efficiency of Automation Anywhere, highlighting its ease of use and significant impact on productivity.
  • Users value the automation ease of Automation Anywhere, enabling non-coders to effortlessly build bots and streamline tasks.
  • Users appreciate the intuitive interface of Automation Anywhere, making automation easy and enhancing overall efficiency.
Cons
  • Users find Automation Anywhere's pricing model to be expensive and complex, which can be challenging for small teams.
  • Users find the steep learning curve challenging, especially for beginners navigating advanced features and debugging workflows.
  • Users find the missing features of Automation Anywhere Agentic Process Automation frustrating, limiting their workflow capabilities.
  • Users experience software bugs causing issues like errors in automation and problems with browser extensions.
  • Users often face bot issues including complex debugging and integration challenges, affecting overall usability and performance.

What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

Appian

Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations. Key Features and Capabilities Deterministic Process Orchestration: Provides a structured workflow layer that coordinates AI agents, automated rules, legacy systems, and human workers to ensure predictable and reliable execution of enterprise tasks. Data Fabric Technology: Unifies enterprise data across disparate systems into a virtualized data model without needing to migrate or replicate underlying databases, delivering real-time operational context to AI agents and end users. Enterprise AI Control & Governance: Incorporates built-in guardrails, full auditability, and monitoring tools to maintain policy compliance, enforce row-level security, and eliminate unauthorized actions. Spec-Driven Development: Combines visual process modeling with AI-assisted application creation, allowing business analysts and developers to collaborate on visual plans and deploy applications with pre-configured scalability and high availability. Flexible AI Deployment: Supports a portfolio approach to digital workers by integrating native AI features, external frontier models, and traditional automation tools like business rules and Robotic Process Automation (RPA). By operating as an agility layer over existing legacy systems, the platform enables organizations to modernize operational software without undergoing disruptive core replacements. Built-in process intelligence allows teams to continually monitor performance metrics, pinpoint workflow bottlenecks, and optimize overall business efficiency.

Average Rating: 4.5/5.0

Total Reviews: 454

How Do G2 Users Rate Appian?

  • Visual Editor: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 8.5/10 (Category avg: 9.1/10)
  • Custom Automation: 8.3/10 (Category avg: 8.7/10)
  • Collaboration: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Appian?

  • Seller: Appian
  • Company Website:
  • Year Founded: 1999
  • HQ Location: McLean, Virginia
  • Twitter: @Appian
    16,293 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,652 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager, Consultant
  • Top Industries: Financial Services, Banking
  • Company Size: 56% Large, 28% Medium

What Do G2 Reviewers Say About Appian?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Appian, allowing for seamless workflow automation without coding skills.
  • Users value the automation capabilities of Appian, allowing rapid development of workflows without coding expertise.
  • Users commend Appian for its fast application development through a comprehensive low-code platform and robust integrations.
  • Users appreciate the AI capabilities of Appian, enhancing efficiency through automation and intelligent content handling.
  • Users value the AI capabilities of Appian, enhancing efficiency through automation and improving overall user experience.
Cons
  • Users feel that Appian has limited features, especially in security enhancements and automation capabilities compared to competitors.
  • Users find Appian to be expensive compared to other low-code tools, making it challenging for small businesses.
  • Users find limited flexibility in Appian, facing restrictions on performance and dependence on database work for integrations.
  • Users find the complexity of Appian challenging, particularly in tailoring solutions and managing version control effectively.
  • Users find limited customization in Appian's interface, making it challenging to meet specific branding needs efficiently.

What Are Recent G2 Reviews of Appian?

What Are G2 Users Discussing About Appian?

Automate®

Automate® is a robotic process automation (RPA) solution designed to help users streamline repetitive manual tasks across various business processes. By utilizing no-code features, Automate® makes RPA accessible to individuals and organizations regardless of their coding experience. This user-friendly approach allows businesses to enhance efficiency and productivity by automating tasks that would otherwise require significant manual effort. The target audience for Automate® includes businesses of all sizes looking to optimize their operations. From small teams focusing on specific tasks to large enterprises aiming for comprehensive automation across multiple departments, Automate® caters to a wide range of use cases. Organizations can start with automating a single task within one department and gradually scale their automation efforts to encompass enterprise-wide workflows. This flexibility enables users to adapt their automation strategies as their needs evolve, ensuring that they can keep pace with the fast-changing business landscape. Key features of Automate® include its intuitive drag-and-drop interface, which allows users to create automation workflows without any programming knowledge. This feature is particularly beneficial for organizations that want to empower their employees to take part in automation initiatives without the need for extensive training. Additionally, Automate® supports integration with various applications and systems, enabling users to automate virtually any IT or business process seamlessly. This capability not only enhances operational efficiency but also reduces the risk of human error, leading to more reliable outcomes. Another significant advantage of Automate® is its ability to scale automation efforts across the organization. As businesses grow and their processes become more complex, Automate® can adapt to meet these challenges. The solution is part of Fortra’s comprehensive portfolio, which aims to simplify the automation landscape by providing integrated products that address various organizational needs. This holistic approach ensures that users have access to a suite of tools designed to streamline and secure their operations throughout their automation journey. In summary, Automate® stands out in the RPA category by offering an accessible, scalable, and flexible solution for automating repetitive tasks. Its no-code features, extensive integration capabilities, and alignment with Fortra’s broader automation strategy make it a valuable asset for organizations looking to enhance their efficiency and adapt to the evolving demands of the business environment.

Average Rating: 4.5/5.0

Total Reviews: 151

How Do G2 Users Rate Automate®?

  • Visual Editor: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 8.4/10 (Category avg: 9.1/10)
  • Custom Automation: 8.8/10 (Category avg: 8.7/10)
  • Collaboration: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Automate®?

  • Seller: Fortra
  • Company Website:
  • Year Founded: 1982
  • HQ Location: Eden Prairie, Minnesota
  • Twitter: @fortraofficial
    2,773 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,784 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 54% Medium, 23% Small

What Do G2 Reviewers Say About Automate®?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation capabilities of Automate®, enabling seamless integration of various tasks for enhanced efficiency.
  • Users appreciate the automation ease of Automate®, simplifying routine tasks and enhancing workflow efficiency.
  • Users find Automate® easy to use, appreciating its intuitive drag-and-drop interface for simplifying automation tasks.
  • Users value the intuitive ease of use of Automate®, making task automation accessible for everyone.
  • Users appreciate the ease of use and efficiency of Automate®, enabling seamless task automation without programming skills.
Cons
  • Users experience slow performance in some tools, impacting workflow and causing delays in task execution.
  • Users find the complexity of workflows in Automate® challenging, needing more intuitive guidance and support to navigate efficiently.
  • Users frequently experience software bugs in Automate®, impacting performance and complicating essential tasks.
  • Users struggle with workflow complexity, facing challenges in tracing workflows and troubleshooting errors effectively.
  • Users find the automation setup process difficult due to clunky connections and troubleshooting challenges that require patience.

What Are Recent G2 Reviews of Automate®?

What Are G2 Users Discussing About Automate®?

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WorkHQ Platform

SS&C Blue Prism WorkHQ unifies people, AI agents, digital workers and the systems they depend on in one governed platform, replacing disconnected automation tools with a single place to design, run and oversee enterprise work. WorkHQ succeeds the SS&C Blue Prism Intelligent Automation Platform, carrying its automation capabilities forward and adding agentic orchestration and AI governance. Core Value Proposition: WorkHQ addresses three problems that surface when enterprises scale automation and AI: work is fragmented across disconnected tools and teams, AI tools lack coordination and enterprise control, and leaders don't have an auditable view of what automated work is actually doing. WorkHQ acts as the control plane for the agentic enterprise, coordinating every kind of worker in one environment, with governance, security and compliance embedded into every workflow rather than layered on afterward. Key Capabilities: - Unified Work Orchestration: WorkHQ coordinates tasks across AI agents, digital workers, APIs and people in a single environment, routing work, managing handoffs and resolving exceptions. Teams see all work in one place instead of reconciling activity across separate automation, BPM and AI tools. - Governance Embedded in Every Workflow: Governance, security and compliance are built into the workflow layer, and the SS&C AI Gateway gives enterprises control over how AI models are accessed and used. Every action and decision is auditable, so AI operates within clear, controlled boundaries that regulated organizations can evidence. - Hybrid by Design: WorkHQ extends existing RPA and business process management investments rather than replacing them. Digital workers already in production, SS&C Blue Prism Chorus and third-party systems connect into agentic workflows, so organizations can adopt agentic automation without a rip-and-replace program. - Low-Code Design and Prebuilt Integration: A drag-and-drop designer lets teams sequence APIs, AI capabilities, digital workers and business logic without deep technical expertise, supported by hundreds of prebuilt connectors. Workflows and agents are modular and reusable, so patterns that work in one part of the business can be applied across it. WorkHQ vs. Alternatives: Standalone RPA tools automate individual tasks but do not coordinate work across agents, people and systems. AI agent frameworks provide agent building blocks but leave orchestration, governance and audit to be assembled separately. WorkHQ provides all of them natively, which removes the integration work and the gaps in oversight that hold automation programs back. It is built for complex regulated operations running on hundreds of systems, including the legacy infrastructure that is not going away. Who Should Use WorkHQ: WorkHQ serves transformation leaders, operations teams and automation centers of excellence in organizations where work spans many systems and teams. SS&C Blue Prism customers span financial services, healthcare, insurance, public sector, manufacturing, retail, transportation and logistics, telecommunications, and energy and utilities. The platform is proven in the most heavily regulated of those, where every automated action has to be governed, evidenced and audited, and the same controls apply wherever it runs. WorkHQ scales from a first agentic workflow to thousands of agents. Outcome: WorkHQ helps enterprises operationalize AI safely with full agentic workflow control, coordinating people, agents and digital workers in one place. SS&C runs the platform across its own business, with more than 4,000 digital workers and over 50 AI agents in production, processing times down by up to 95% in key workflows and more than $200 million in savings. Alberta Health Services has automated the equivalent of more than 250 years of work. Trygg-Hansa reduced the time to process fast-tracked insurance claims by 95%.

Average Rating: 4.5/5.0

Total Reviews: 347

How Do G2 Users Rate WorkHQ Platform?

  • Visual Editor: 8.8/10 (Category avg: 8.6/10)
  • Quality of Support: 8.6/10 (Category avg: 9.1/10)
  • Custom Automation: 8.8/10 (Category avg: 8.7/10)
  • Collaboration: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind WorkHQ Platform?

  • Seller: SS&C Blue Prism
  • Year Founded: 2001
  • HQ Location: Windsor, CT
  • Twitter: @SSCTechnologies
    4,796 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,099 employees on LinkedIn®
  • Ownership: NASDAQ: SSNC

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 55% Large, 27% Medium

What Do G2 Reviewers Say About WorkHQ Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SS&C Blue Prism, facilitating efficient debugging and customization.
  • Users value the easy automation capabilities of SS&C Blue Prism, enabling efficient bot creation and management.
  • Users find the automation ease of SS&C Blue Prism enhances productivity and simplifies implementation significantly.
  • Users commend the efficiency of the SS&C Blue Prism platform, enabling seamless automation and quick adaptations in business processes.
  • Users value the user-friendly interface and powerful automation capabilities of SS&C Blue Prism, enhancing efficiency and scalability.
Cons
  • Users struggle with a steep learning curve when using the SS&C Blue Prism platform, especially without prior RPA knowledge.
  • Users feel the platform lacks missing features, such as more automation examples and better application compatibility.
  • Users find learning and implementing advanced features in SS&C Blue Prism complex, impacting overall usability and efficiency.
  • Users find the cost of the SS&C Blue Prism Intelligent Automation Platform to be a significant barrier, especially for small businesses.
  • Users experience integration issues with browsers, causing delays and requiring frequent checks on bot performance.

What Are Recent G2 Reviews of WorkHQ Platform?

What Are G2 Users Discussing About WorkHQ Platform?

WorkFusion AI Digital Agents

WorkFusion is a pioneer in AI agents for financial crime compliance (FCC). Its AI Agents are purpose-built workers that augment compliance teams in level 1 analyst functions for anti-money laundering (AML), adverse media monitoring, sanctions screening alert review, customer onboarding, Know Your Customer (KYC), transaction monitoring (TM) and customer service. WorkFusion’s AI solutions are technology controls that mitigate risk, solve talent challenges, increase workforce capacity, save money, enhance employee and customer experience, and improve compliance posture. For more information visit workfusion.com.

Average Rating: 4.4/5.0

Total Reviews: 22

How Do G2 Users Rate WorkFusion AI Digital Agents?

  • Visual Editor: 8.9/10 (Category avg: 8.6/10)
  • Quality of Support: 8.1/10 (Category avg: 9.1/10)
  • Custom Automation: 10.0/10 (Category avg: 8.7/10)
  • Collaboration: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind WorkFusion AI Digital Agents?

  • Seller: WorkFusion
  • Year Founded: 2010
  • HQ Location: New York, NY
  • Twitter: @workfusion
    3,425 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    197 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 72% Large, 17% Small

What Are Recent G2 Reviews of WorkFusion AI Digital Agents?

What Are G2 Users Discussing About WorkFusion AI Digital Agents?