# Best Restaurant Business Intelligence & Analytics Software - Page 5 *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Restaurant business intelligence & analytics software takes a restaurant’s data and then visualizes and analyzes that data. This provides restaurant owners with more insight into the performance of their business, helping them make informed decisions moving forward. Restaurant business intelligence & analytics software helps restaurant owners gain a big-picture view of their restaurant’s performance while also providing in-depth snapshots or specific aspects of their business based on data. While a restaurant owner may use a [business intelligence platform](https://www.g2.com/categories/business-intelligence-platforms) or [self-service business intelligence software](https://www.g2.com/categories/self-service-business-intelligence) to achieve the same goal, restaurant business intelligence & analytics software is built for the restaurant industry with features catered specifically to the needs of restaurants. Restaurant owners and managers can adjust business strategies based on the reports and analytics provided by restaurant business intelligence & analytics software. By housing all this data in one place, information is easily organized and accessible for future reference. Restaurant business intelligence & analytics software may be used in conjunction with [restaurant management software](https://www.g2.com/categories/restaurant-management), [restaurant POS software](https://www.g2.com/categories/restaurant-pos), or [restaurant delivery/takeout software](https://www.g2.com/categories/restaurant-delivery-takeout), all of which collect data that may imported into the restaurant business intelligence & analytics platform. Users may also want to use [small-business accounting software](https://www.g2.com/categories/small-business-accounting) or [accounting software](https://www.g2.com/categories/accounting) to gain financial insights. Data from [restaurant inventory management & purchasing software](https://www.g2.com/categories/restaurant-inventory-management-purchasing) may also help provide a full view of the business. To qualify for inclusion in the Restaurant Business Intelligence & Analytics category, a product must: - Use restaurant business data to create reports and analytics - Import data from a variety of sources in a variety of formats - Provide industry-specific features for restaurants such as menu analysis and recipe costing - Integrate with various restaurant software to provide better insights ## Top Restaurant Business Intelligence & Analytics Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) | 4.7/5.0 (283 reviews) | Aggregator-integrated restaurant analytics and P&L visibility | "[A lifesaver for daily operations, KOTs, and inventory tracking](https://www.g2.com/survey_responses/petpooja-poss-review-12865035)" | | 2 | [Restaurant365](https://www.g2.com/products/restaurant365/reviews) | 4.6/5.0 (316 reviews) | POS-integrated actual-vs-theoretical food cost analytics | "[User-Friendly and Seamlessly Efficient for Accounting Needs](https://www.g2.com/survey_responses/restaurant365-review-12236872)" | | 3 | [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) | 4.8/5.0 (1,297 reviews) | Real-time F&B analytics with aggregator-integrated reporting | "[Smooth PMS Integration and Excellent Support for Banquet operations](https://www.g2.com/survey_responses/restroworks-restaurant-pos-review-13036146)" | | 4 | [MarginEdge](https://www.g2.com/products/marginedge/reviews) | 4.6/5.0 (29 reviews) | Real-time COGS and invoice-to-P&L visibility | "[MarginEdge Transformed Our Recipe Costing and Menu Development](https://www.g2.com/survey_responses/marginedge-review-12295115)" | | 5 | [Nory](https://www.g2.com/products/nory-nory/reviews) | 4.7/5.0 (50 reviews) | Real-time labour and COGS intelligence | "[Easy and useful](https://www.g2.com/survey_responses/nory-review-12266295)" | | 6 | [Supy](https://www.g2.com/products/supy/reviews) | 4.9/5.0 (77 reviews) | Real-time food cost and variance analytics | "[All Good](https://www.g2.com/survey_responses/supy-review-11412928)" | | 7 | [Crunchtime](https://www.g2.com/products/crunchtime/reviews) | 4.3/5.0 (51 reviews) | Actual-vs-theoretical COGS and labor analytics | "[It remains a great tool.](https://www.g2.com/survey_responses/crunchtime-review-8569143)" | | 8 | [Bikky](https://www.g2.com/products/bikky/reviews) | 4.9/5.0 (23 reviews) | Omnichannel guest-behavior intelligence for restaurants | "[Bikky is a game-changer when it comes to guest insights and smarter marketing](https://www.g2.com/survey_responses/bikky-review-11358684)" | | 9 | [Crunchtime Ops Execution](https://www.g2.com/products/crunchtime-ops-execution/reviews) | 4.6/5.0 (137 reviews) | Multi-location ops execution with real-time accountability | "[Best Restaurant Decision ](https://www.g2.com/survey_responses/crunchtime-ops-execution-review-8332612)" | | 10 | [Avero Slingshot](https://www.g2.com/products/avero-avero-slingshot/reviews) | 4.6/5.0 (10 reviews) | Multi-outlet F&B sales and trend analytics | "[Providing great reports!](https://www.g2.com/survey_responses/avero-slingshot-review-7707998)" | ## How Many Restaurant Business Intelligence & Analytics Software Products Does G2 Track? **Total Products under this Category:** 107 ### Category Stats (Jul 2026) - **Average Rating**: 4.38/5 (↓0.03 vs Jun 2026) The average rating of products in this category, based on all submitted ratings *Last updated: July 02, 2026* ## How Does G2 Rank Restaurant Business Intelligence & Analytics Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,100+ Authentic Reviews - 107+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Restaurant Business Intelligence & Analytics Software Is Best for Your Use Case? - **Leader:** [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) - **Highest Performer:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - **Easiest to Use:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - **Top Trending:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - **Best Free Software:** [Apicbase](https://www.g2.com/products/https-get-apicbase-com/reviews) --- **Sponsored** ### Apicbase Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operations together in one place. Get actionable insights to boost profitability, drive efficiency, and lighten the workload for your employees. Apicbase is an end-to-end F&B Management Platform for: ✔️ Multi-site restaurants ✔️ Hotel chain restaurants ✔️ Large-scale catering businesses ✔️ Ghost kitchen & virtual brand networks The system supports all back-of-house processes: ✔️ Menu Engineering ✔️ Inventory management ✔️ Procurement ✔️ Production planning ✔️ Menu planning ✔️ HACCP & tasks planning ✔️ Sales analytics ✔️ AI Forecasting ✔️ Carbon Tracking Robust API's allow for efficient data transfers between ERP, EPOS, vendor tech, accounting and personnel planning. Apicbase sits at the core of tech ecosystems in the food & beverage and foodservice industry. It is Europe's leading F&B management platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1418&secure%5Bchosen_at%5D=2026-07-07T08%3A21%3A32Z&secure%5Bdisplayable_resource_id%5D=1418&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1418&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=50893&secure%5Bresource_id%5D=1418&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-business-intelligence-analytics%3Fpage%3D2&secure%5Btoken%5D=6bbb841fce535a957816d5a5249076f561f2df47ea6eeaf7f6f4b60a08c214a1&secure%5Burl%5D=https%3A%2F%2Fget.apicbase.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcta%26utm_campaign%3Dg2-evergreen%26utm_id%3DG2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Restaurant Business Intelligence & Analytics Software Products in 2026? ### 1. [tossdown](https://www.g2.com/products/tossdown/reviews) Tossdown's Wholesale Ordering System is a comprehensive platform designed to streamline B2B wholesale operations for businesses. It enables retailers to place orders directly through an online portal, eliminating the need for field sales representatives and allowing for 24/7 ordering capabilities. The system offers real-time notifications for deals and promotions, encouraging timely purchases, and provides an easy-to-use interface for quick product searches, efficient ordering, and fast checkout processes. Additionally, it includes data analytics tools to measure sales effectiveness, marketing campaigns, inventory turnover, and client engagement, empowering businesses to make informed decisions and enhance operational efficiency. Key Features and Functionality: - Direct Retailer Ordering: Retailers can independently place orders through the online portal without relying on field sales representatives. - 24/7 Accessibility: The platform is available at all times, allowing retailers to order products whenever needed. - Real-Time Promotions: Retailers receive instant notifications about deals and promotions, encouraging prompt ordering. - User-Friendly Setup: Businesses can configure their product catalog without technical assistance, enabling a quick setup and go-live process. - Data Analytics: The system provides tools to evaluate sales performance, marketing effectiveness, inventory turnover, and client engagement. - Salesforce Tools: Field sales teams have access to web and app tools for on-the-go order creation, customer account management, and real-time order and payment status tracking. Primary Value and Solutions Provided: The Wholesale Ordering System addresses common challenges in B2B wholesale operations by automating and simplifying the ordering process. It reduces dependency on field sales representatives, allowing retailers to place orders at their convenience, thereby increasing order frequency and accuracy. The platform's real-time promotional notifications and data analytics capabilities enable businesses to enhance customer engagement, optimize marketing strategies, and improve overall sales performance. By providing a scalable and secure technology solution, Tossdown empowers businesses to efficiently manage their wholesale operations and drive growth. **Who Is the Company Behind tossdown?** - **Seller:** [tossdown](https://www.g2.com/sellers/tossdown) - **Year Founded:** 2008 - **HQ Location:** Mississauga, CA - **LinkedIn® Page:** http://www.linkedin.com/company/tossdown (59 employees on LinkedIn®) ### 2. [Trakn](https://www.g2.com/products/trakn/reviews) Trakn is an AI-powered restaurant analytics software built specifically for hospitality businesses, including restaurants, hotels, cafés, and multi-site groups. Designed around the fast-moving nature of hospitality operations, Trakn brings all your key business data into one connected dashboard, helping you make smarter and faster decisions in real time. By integrating EPOS, payroll, inventory, reservations, and scheduling systems, Trakn removes the need for manual reporting and disconnected spreadsheets. With seamless API-driven integration across 30+ partners, businesses can track the metrics that matter most without switching between multiple platforms. Trakn provides live visibility into sales, labour, inventory, and profitability, allowing operators to stay on top of performance as it happens. Instead of waiting for end-of-day or monthly reports, teams can monitor revenue, margins, staffing costs, and operational trends instantly. The platform comes with over 150+ pre-built hospitality metrics, making it easy to access ready-made reports, dashboards, and KPI tracking without spending weeks building them manually. From sales mix and labour efficiency to menu profitability and cost analysis, Trakn gives teams clear and actionable insights in one place. Using AI-driven forecasting and recommendations, Trakn also helps businesses identify trends, improve planning, and respond quickly to operational changes. For multi-site operators, the platform makes it easy to compare locations, track performance, and replicate success across venues. Trusted by over 130+ customers across the UK and the Middle East, Trakn helps hospitality businesses improve visibility, optimise costs, and drive performance with confidence. **Who Is the Company Behind Trakn?** - **Seller:** [Wenodo](https://www.g2.com/sellers/wenodo) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/wenodo (145 employees on LinkedIn®) ### 3. [Venga Dine](https://www.g2.com/products/venga-dine/reviews) Venga Dine is an OpenTable and point-of-sale integration solution. **Who Is the Company Behind Venga Dine?** - **Seller:** [Venga](https://www.g2.com/sellers/venga) - **Year Founded:** 2010 - **HQ Location:** Washington, US - **Twitter:** @GetVenga (509 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1574842 (42 employees on LinkedIn®) ### 4. [Voosh](https://www.g2.com/products/voosh/reviews) Voosh stands at the crossroads of restaurant operations and digital expertise, revolutionizing the way eateries interact with online platforms. Our platform boosts your profits by optimizing earnings and slashing unnecessary expenses, offering vital business insights to shape your strategy. Features like the "Review Manager" uphold your brand image, while the "Dispute Manager" protects your earnings. With analytics and reconciliation tools, Voosh is your passport to next-gen restaurant tech. **Who Is the Company Behind Voosh?** - **Seller:** [Voosh Software Technologies](https://www.g2.com/sellers/voosh-software-technologies) - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/vooshfoods/ (31 employees on LinkedIn®) ### 5. [WiseFins](https://www.g2.com/products/wisefins/reviews) WiseFins is a 100ù cloud based application designing to assist food industry experts in effectively managing their food and beverage costs through the use of real-time data analytics. By providing insights about costs associated with each menu item, dish, or beverage sold at their establishment, WiseFins empowers F&B managers and Chef to make informed decisions about their operational performance. This data-driven approach enables businesses to avoid costly mistakes and achieve long-term savings while also gaining a deeper understanding of how their operational practices impact their overall financial performance. **Who Is the Company Behind WiseFins?** - **Seller:** [WiseFins](https://www.g2.com/sellers/wisefins) - **Year Founded:** 2020 - **HQ Location:** Nice, FR - **LinkedIn® Page:** https://www.linkedin.com/company/wisefins (3 employees on LinkedIn®) ### 6. [Wisely](https://www.g2.com/products/wisely/reviews) Wisely is the leading Customer Intelligence platform for restaurants. Wisely enables Chuy’s, First Watch, Global Franchise Group, Lazy Dog, P.F. Chang’s, and thousands of other restaurants to personalize the guest experience to maximize customer lifetime value with Customer Intelligence. Wisely’s best-in-class software solutions include the first-ever CDP purpose-built for restaurants, an all-in-one CRM with Marketing Automation, Waitlist, Reservations, Table & Order Management, and Guest Sentiment. Say goodbye to transactions and hello to customers with Wisely. Visit www.getwisely.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Wisely?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10) **Who Is the Company Behind Wisely?** - **Seller:** [Wisely Cloud](https://www.g2.com/sellers/wisely-cloud) - **Year Founded:** 2005 - **HQ Location:** New York, New York, United States - **LinkedIn® Page:** https://www.linkedin.com/company/olo/ (985 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Wisely? **"[Good Service](https://www.g2.com/survey_responses/wisely-review-11352156)"** **Rating:** 5.0/5.0 stars *— Verified User in Restaurants* [Read full review](https://www.g2.com/survey_responses/wisely-review-11352156) --- ### 7. [Zip POS Dashboard](https://www.g2.com/products/zip-pos-dashboard/reviews) Zip POS Dashboard provides all the information you need to be equipped with business insights that will help you grow your business. The pos reprting is automated for you so that you don't have to do all the work. **Who Is the Company Behind Zip POS Dashboard?** - **Seller:** [Hubworks](https://www.g2.com/sellers/hubworks) - **HQ Location:** Costa Mesa, CA - **Twitter:** @ZipSchedules (8,005 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4857833 (1 employees on LinkedIn®) ## What Is Restaurant Business Intelligence & Analytics Software? [Restaurant Software](https://www.g2.com/categories/restaurant) ## What Software Categories Are Similar to Restaurant Business Intelligence & Analytics Software? - [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) - [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management) - [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management) --- ## How Do You Choose the Right Restaurant Business Intelligence & Analytics Software? ### What You Should Know About Restaurant Business Intelligence & Analytics Software ### What is Restaurant Business Intelligence & Analytics Software? Restaurant business intelligence & analytics software give restaurant owners more insight into their business performance. Restaurant business intelligence software allows businesses to collect and measure data from multiple sources, such as [restaurant POS systems](https://www.g2.com/categories/restaurant-pos), [restaurant management software](https://www.g2.com/categories/restaurant-management), [restaurant inventory management software](https://www.g2.com/categories/restaurant-inventory-management), etc. Still, it also creates data-driven models that can learn independently.  This industry uses data analytics software to provide industry-specific business intelligence for restaurants, such as menu analysis and food costs. It arms owners with real-time predictive analytics that help streamline operations, increase profits, and deliver exceptional marketing campaigns. The software also analyzes labor costs, helps to drill down food costs, and enhances the customer experience. #### What Types of Restaurant Business Intelligence & Analytics Software Exist? There are mainly two types of restaurant business intelligence & analytics software currently in use; traditional analytical platforms and cloud-based business intelligence and analytics systems. While most of the restaurant business operations were earlier performed by conventional business sales data systems, there is a shift with businesses moving towards cloud-based systems. Some solutions are available as mobile apps, allowing free-flowing accessibility to navigate the restaurant floor. **On-premises platforms** On-premises analytical platforms are traditionally embedded in the restaurant management system. Often this software must be updated manually, and most data storage occurs inside the premises. Owners and managers may choose an on-premises product to promote user adaptation by placing the analytics inside regularly used software. **Cloud-based systems** Cloud-based restaurant analytics solutions are all-in-one business intelligence systems that allow owners to make informed decisions. Cloud-based functionality allows a convenient and efficient communication path by housing all the business data in one place, making it accessible for future reference. Cloud-based software is straightforward to implement via portable tablets and touchscreen stations, easing the learning curve and implementation process for restaurant managers. ### What are the Common Features of Restaurant Business Intelligence & Analytics Software? The following are some core features within restaurant business intelligence & analytics software that can help users provide robust reporting, save hours, and make daily profit-driven decisions. **Reporting and analytics:** Restaurant business intelligence & analytics software takes data and then visualizes and analyzes it. This collection of data creates a clear picture of its operations. With this data and analysis, restaurant owners and managers can decide where they are performing well and where to improve. While data analytics solutions will provide more robust information, the essential tools within restaurant management systems are often enough for busy restaurateurs without a background in data science. **Loyalty programs:** The hospitality industry depends on successful marketing, where presentation and guest experience are vital. Loyalty programs are an easy way to help ensure repeat business. Using restaurant analytics tools with a built-in loyalty program, users can create gift cards, punch cards, or any other loyalty programs quickly and efficiently to ensure customers keep returning and spending more. **Menu analysis:** Restaurant business intelligence & analytics solutions provide menu creation features to help users customize their menu items via banners, images, etc. This can help businesses become more discoverable to customers and differentiate from competitors. ### What are the Benefits of Restaurant Business Intelligence & Analytics Software? These restaurant business intelligence & analytics tools help provide visibility into a company’s data. Employees can make informed decisions and positively impact the company by visualizing and understanding business data. With the amount of data accessible to businesses today, it is a near necessity that they implement some restaurant business intelligence software to better understand and act on that data. **Deliver personalized dining experiences:** With the help of consumer behavior data, restaurant intelligence platforms enable owners to create unique experiences tailored to individual customers. Managers have the opportunity to personalize every step of the consumer journey. **Make data-driven decisions:** The restaurant can optimize and achieve its fullest potential by using data to drive every business decision. The business should leverage analytics and business intelligence tools to understand all market aspects, including inventory management, employee management, and sales data for performance analysis. These business aspects and decisions should be vetted using configurable restaurant data and business intelligence. **Measure company performance:** Restaurant owners adopt business intelligence tools for tracking and measuring company goals. Data visualization tools are often used to track company key performance indicators in real time. Business intelligence platforms and restaurant data analytics software can be used to determine why the establishment is either exceeding or falling short of important company metrics. Adjustments and pivots can be made quickly and easily by developing a keen understanding of why the business is performing the way it is. ### Who Uses Restaurant Business Intelligence & Analytics Software? Depending on the goals and size of the restaurant, some software is built specifically for a single location. In contrast, others are specifically created for large businesses handling multiple locations or chains. Analysts or managers from different restaurant groups and properties use this software to perform routine analytical tasks. Here’s a list of a few personnel who often use this software. **Restaurant owners:** Restaurant owners use business intelligence software to track and measure key performance indicators (KPIs), such as sales, and inventory counts, on a monthly, quarterly, or yearly basis. **Restaurant managers:** Restaurant managers serve as an analyst through the usage of business intelligence & analytics. These managers implement data mining to draw actionable insights using various algorithms and modeling techniques such as big data, descriptive analytics, diagnostic analytics, predictive analytics, and prescriptive analytics. **Brand or marketing managers:** Brand or marketing managers use restaurant intelligence platforms to monitor brand performance through sales data. It helps track consumer behavior and trends, which allows them to strategize marketing campaigns and loyalty programs. #### Software Related to Restaurant Business Intelligence & Analytics Software Related solutions that can be used together with restaurant business intelligence & analytics software include: [Restaurant reservations software](https://www.g2.com/categories/restaurant-reservations) **:** This software is designed to accept and manage reservations. Customers can make a reservation for a specific time on a restaurant's website or a dedicated reservations site. While restaurant management software may also be able to do this, it may not necessarily integrate with the larger aggregate areas. [Restaurant management software](https://www.g2.com/categories/restaurant-management) **:** This software can create reports and analytics by gathering a large amount of data from all restaurant operations. Still, they may not be as robust as those created by a dedicated business intelligence and analytics tool. [Analytics platforms](https://www.g2.com/categories/analytics-platforms) **:** Analytics platforms provide a toolset for businesses to absorb, organize, discover, and analyze data to reveal actionable insights that can help improve decision making and inform business strategy. Business and data analysts can use this tool to prepare, model, and transform data to better understand the company's day-to-day performance.  ### Challenges with Restaurant Business Intelligence & Analytics Software Restaurant business intelligence & analytics software solutions can come with their own set of challenges.  **System upgrades:** Restaurant business intelligence & analytics software might require frequent updates. Transitioning to new versions from an old version not only demands time and expertise but also creates confusion in the mind of the users. Users might receive system updates during hours of operation, which could slow down data configuration and automation processes. While these updates are necessary for smooth functioning, one needs to schedule these updates during a time that wouldn't interfere with the restaurant hours. **Integrations:** If the business intelligence tool fully integrates with existing software, a complete view of a restaurant's operational performance becomes more accessible. Similarly, if an integration experiences a communication error or other issue during a data query, it causes an incorrect or incomplete reading. Users should make a point to monitor these connections and any potential performance issues throughout their software stack to ensure that correct, complete, and up-to-date information is being processed and displayed on dashboards. ### How to Buy Restaurant Business Intelligence & Analytics Software #### Requirements Gathering (RFI/RFP) for Restaurant Business Intelligence & Analytics Software When searching for the right restaurant business intelligence & analytics software, creating a long list based on products that contain some of the most necessary features for a functioning inventory management system is essential. After segmenting the available pool based on crucial elements, one can sort based on nice-to-haves, bells and whistles, and industry-specific software requirements. #### Compare Restaurant Business Intelligence & Analytics Software Products **Create a long list** After the buyer has determined that their restaurant would benefit from analytics services, the next action item would be to develop a long list of the best available options. Long lists help customers focus on gathering software that best fits their broadest needs. For example, some restaurant delivery software is better suited for small or non-franchised businesses. A restaurant business intelligence & analytics software that doesn't support analytics and reports for a medium or large-sized business doesn't qualify for the long list because it needs this vital functionality. **Create a short list** A short list narrows the long list of buyers and helps make constructive decisions on which software to opt for. Short lists are more specific to the exact need of the buyer, mapped with the features offered by the product, and generally whittle down the long list based on the budget. **Conduct demos** Buyers must schedule calls with the vendors on the short list to ensure their product is the right fit. The most foolproof way to make the right decision is to actually test out the software. It is important to ask vendors how their product addresses the restaurant’s most pressing needs. #### Selection of Restaurant Business Intelligence & Analytics Software **Choose a selection team** Selecting the right team to help decide which software to implement is a critical part of the process. Purchasing this software for one’s business will affect internal processes and performance management. Not only will this team be tasked with identifying pain points, but they will also play a large part in the implementation of software. For larger restaurants that are part of chains, the executive team should be involved in the decision-making process. **Negotiation** Negotiating the software depends on the vendors' listed price, which can be used as a starting-off point to arrive at a final price. It generally happens between two selected vendors, out of which one wins the deal. Final negotiation must be done by considering attributes like the quality of service and support, add-ons offered, and price ranges that suit the package. **Final decision** The final decision should be based on all the information gathered, features offered, and a price agreed upon by both parties involved in the purchasing process of the product. The restaurant owner or senior management should select the software after carefully reviewing all the information provided by the vendor team. Businesses should keep in mind to choose the solution that meets most of, if not all, their requirements.