Auvik Reviews & Product Details

I don't even know where to start with this question. I work for a school district, and the network I manage encompasses several facilities. Before Auvik, I was sprinting blindfolded through a minefield of problems. I literally set off a VTP bomb once trying to fix things. Don't do that, it is not fun. We had no monitoring, or back ups. I had to telnet into every switch and cdp neighbor my way around just to make a map, let alone fix what I broke. I knew the network needed some TLC, and I thought, " I will only live for probably another 40 - 50 years and I'm gonna need some help if we're gonna get this ship back to the surface." So I assembled the Avenge- I mean Auvik to assist in this monumental journey. I did trial runs with several other companies to make sure we got the most applicable solution and Auvik came in by a landslide. Their customer service is stellar, everything is backing up, I am putting out fires before the people know their connections are on fire - from my phone at my house in the middle of the night sometimes, I have a real time map now that can be filtered, adjusted, and commanded to show whatever I need in the moment. It'll show you vlan networks, devices on a certain subnet, and many other things. Auvik has reporting, device lifecycles, and sooo much more. The Auvik team has put countless hours into their Knowledge Base and Training Courses to make sure we as customers can properly put their hard work to maximum use. We have had Auvik fully deployed for just a few months now, and it has lowered network issue resolution times through real time monitoring and remote management capabilities (Yes, you can terminal into things from any browser), increased up time because issues can be resolved efficiently thanks to the customizable alerting, and it makes me a much more efficient Administrator by taking YEARS of work off my plate within minutes of deployment due to Auvik's discovery process and informational alerting.

If you do anything with a Network, you will see insurmountable value in this product in the same afternoon that you deploy the trial. Review collected by and hosted on G2.com.

I think a phone app would be pretty sweet, but using Auvik in the browser works perfectly so it's not a big deal at all.

Really though I'm sure if anyone had complaints that they legitimately took to Support, Support would figure out a way to help. Review collected by and hosted on G2.com.

The ease of use and good looking UI along with setup times which are very fast.

The support is also incredibly helpful and the alerting is very easy to manage or alternate.

There are a handful of export options for reporting that we give to our clients. This helps with so many statistic analysis options and showing the client why they may need to upgrade some of their equipment. Review collected by and hosted on G2.com.

The depth is limited for OID and reports and general backend customizations.

The ease of use is a pro but it would require more menus and an Expert view that allows us to tweak unsupported items within Auvik.

Almost like developing our own platform for our clients based on our needs.

The Map is exportable but there are no options to inject into Visio or PDF exports with additional options like IP addresses or vlan types.

If there was an export option for the maps with customized labeling on the maps, this would save our company hundreds of hours a year, if not more. Review collected by and hosted on G2.com.

auvik discover all device itself you only have to provide credential and set IPs in the good set of equipment. you can access to all your switch with ssh across all you site. you get email when some device become offline and with the map it's really easy to find where the problem start. Review collected by and hosted on G2.com.

One thing I would like to see is something like a "localization" field which should let user to organize map site by site so the map will be more readable. Review collected by and hosted on G2.com.

Auvik provides easy deployment, management, and consistent monitoring. They're constantly enhancing the platform to increase security, usability, and functionality.

Auvik's service is amazing; never have I had such amazing support experiences. Quick, friendly, professional. Review collected by and hosted on G2.com.

Deployment refinement takes time and practice. Out of the gate, ensuring devices are properly detected takes a bit of know how. This is easily mitigated by configuring logins and SNMP prior to deploying collectors. Review collected by and hosted on G2.com.

My favorite part of Auvik is backups of network equipment. But, the automatic network mapping has been a huge time saver. Auvik alerts keep us in the know about Virtual machines, network devices and even windows servers. Review collected by and hosted on G2.com.

The least helpful feature in Auvik has been the Meraki plug in. It has not shown to be of any use to us. Review collected by and hosted on G2.com.

The heads up insight into the networks I manage. There are a ton of great things about Auvik, but two of my favorite features include:

The ability to remotely connect to a device's web management portal to simplify device management.

Real-time port utilization monitoring for information regarding if an uplink or downlink is oversaturated. Review collected by and hosted on G2.com.

What's great about Auvik is also one of its difficulties in that it is extremely expansive and feature-rich. Onboarding is a bit of a process as a result of the expansive amount of configuration required to get everything talking. That being said, their onboarding team is there every step of the way to guide you through it and make it a success. Review collected by and hosted on G2.com.

Auvik support is the best. They get in the chat window quickly and stay with you until your issue is resolved. They really know the product and are extremely helpful Review collected by and hosted on G2.com.

That support from other products are not as helpful as Auvik support Review collected by and hosted on G2.com.

The subnet scanning feature makes life easy because you (usually) don't have to go hunting for devices. I would also like to add that their support is incredible and their teams take feedback very, ver seriously!!

Along the lines of support, their knowledge base is chock full of amazingly helpful articles, sometimes that have nothing to do with Auvik and have everything to do with managing and maintaining other systems. I find that to be an incredible value!

I have yet to attend one of their MSP events but hope to in the future. They really do care about their partners and want to make the best product based on feedback. Review collected by and hosted on G2.com.

The lack of a custom SNMP monitoring gauge style dashboard and the lack off application layer management. Unfortunately, these two things the Solarwinds platform did quite well. Otherwise, there really isn't much to dislike about Auvik. It really does what it says it's going to do! Review collected by and hosted on G2.com.

There is no single feature that I like best in Auvik - because EVERY single feature is unbelievably helpful. The ability to receive notifications about network events, easily sorting through logical and physical network maps, backing up and comparing highlighted changes between router and switch configurations, immediate identification of what switch ports cables are plugged into, integration with ConnectWise Automate, the pricing structure only charging for infrastructure devices --- the list goes on and on. Review collected by and hosted on G2.com.

The ONLY thing that I feel could be improved in Auvik is the network map zooming feels a little clunky. Definitely not a negative - just absolutely the only thing I can think of that I feel could be improved. Review collected by and hosted on G2.com.

It allows me to see the physical network in real time. I lose so much time trying to track down issues and this is a one stop location for a variety of issues. Even when there is a power event. I can call the client often times before they realize that there is a system outage. We have Auvik deployed at many of our clients sites. We can share this information with them and in most cases they do not have to understand things on a technical level. They can literally see their network and that is a big plus. I am a fan of layout and I am sure that the more I use it, the more comfortable I will become. Review collected by and hosted on G2.com.

The learning curve to adjust alerts. I have to look more in to the certification. I do not have a lot of negatives to mention. Adjusting the alerts is the most difficult thing that I have experienced. Review collected by and hosted on G2.com.

I like that it grabs everything including the configurations from my network gear. It keeps changes to configurations and allows me to restore configurations when I lose a piece of equipment or a mistake is made. I also like the analytics. The dashboards are helpful as well. I like that I can filter what it displays because some of the networks we monitor can be pretty large. Filters can also be saved so I don't have to recreate them every time I get into the interface. It also integrates with my ticketing software well and gives me good clear descriptions of what is wrong when it creates a ticket. Review collected by and hosted on G2.com.

Sometimes it seems like I do a lot of clicking to get to the information I want. Other than that there really isn't anything that bugs me about the product. Review collected by and hosted on G2.com.

They give quick, easy to read information on network mapping. Being able to figure out how everything is connected in a modern networking environment saves hours of work. Plus the automated backups are absolutely huge for us. Review collected by and hosted on G2.com.

I would say their training platform could be improved. I have attempted to use the platform multiple times and continue to struggle to get more from the product. To be fair, I haven't reached out to my rep for support. Review collected by and hosted on G2.com.

Simple installation process and the ease of Navigation across client sites Review collected by and hosted on G2.com.

The training video content can be outdated some links refer to older version. some content is too small to see online "maybe some more YouTube type video and some of the documentation has lots of reference "go to other related items" where it could be useful to have a little more content in the document rather than "refer to this topic" so you are not jumping around different areas. But in saying that I can totally relate to the documentation can be so outdated so quick.. Review collected by and hosted on G2.com.

I really like the detailed information we get from the devices in Auvik and the alerts help us to stay in control off the network.

And I also like the Auvik team which always helps us when we needed. Review collected by and hosted on G2.com.

I would like to simple create our own wallboards like a alerting wallboard and overview wallboard which we can easily manage ourselves. Review collected by and hosted on G2.com.

Auvik's interface is second to none. I can easily browse around the interactive map, the dashboards and troubleshooting views are all smartly designed to make it as easy possible to view the data on a device or interface. Hands down the best thing about Auvik for me. Review collected by and hosted on G2.com.

There aren't a lot of downsides to Auvik, but at some point it would be great to add in some diagramming capabilities so you can organize the map a bit and make some logical connections. Review collected by and hosted on G2.com.

Auvik is extremely useful at understanding your network and troubleshooting issues. It's easy to setup and start identifying devices right away. Review collected by and hosted on G2.com.

It can get a little slow and cumbersome if you have a large environment. You can break it down into sub-environments but then you don't get the overall map for everything, just for each section you make. Managing the alerting can also be rather cumbersome. Some alerts don't seem to auto-close themselves correctly. And trying to clean up old alerts, especially if there are a lot, is not the easiest thing to do. This admittedly may be because we didn't pay attention to the alerting at first and so didn't configure it that much. So it may be less of an issue if you do it correctly from the beginning. Other than that, I really have no issues with it. Review collected by and hosted on G2.com.

graph repoting, traffic insights and cisco integration Review collected by and hosted on G2.com.

support not being 24x7x365 being AU this is a MAJOR issue for us to wait another day to get support on issues potentially, Sophos support limited on which you keep blaming Sophos but features are added all the time to Cisco and Fortinet Sophos has an open API stack that you haven't integrated with Review collected by and hosted on G2.com.

working with Auvik for the last 2 years and what I like most is the ability to manage multiple clients from one dashboard, as well as 3th part integration with ConnectWise and other platforms Review collected by and hosted on G2.com.

No downsides detected as of now, hope to see more cool features in the near future Review collected by and hosted on G2.com.

The ability filter-down on many views or devices and decrease trouble-shooting time. Review collected by and hosted on G2.com.

Training and getting staff to understand HOW to use Auvik in support of our clients. They are so used to traditional models; connect remotely to a jump-server, connect to the device in question, and trouble-shoot from there. It's been a challenge. Review collected by and hosted on G2.com.

I like that I can go to Auvik first and find most answers before looking anywhere else. It cuts down time my tickets stay open. Review collected by and hosted on G2.com.

I don't like that it's not as customizable as I would like. It's not a show stopper though. Review collected by and hosted on G2.com.

Auvik provides excellent visibility in a format that is easy for a layperson to understand, and powerful for an engineer to use. When a customer wants to know about bandwidth or utilization, Auvik provides top notch visibility, and completeness of detail. The Billing is simple and straight forward and simple as well Review collected by and hosted on G2.com.

IT hasn't been expanding its capabilities as much as it used to. It is still lacking features that some of the bigger names in the industry have, but the price point is good, and provides enough to make it a worthwhile solution. I dislike that it doesn't provide enough health details regarding equipment, no temperature readins, no power readings. if it has 2 power supplies and one goes down, I don't know about it. Those are disappointing missing items. I'm always promised that it's coming, but other priorities take precedence. Review collected by and hosted on G2.com.

Port mapping for net devices, when having issues with a known devices or even finding a device what is rogue on the network has Auvik has proven to be super helpful in tracking these issues / devices down. Backups are probably the second biggest part I like, being able to pull up side by side configs and compare changes have helped solve many problems, especially when clients have made changes and not saved then had a power outage, with the click of a button we can re-push configs. Being able to monitor specific interfaces, like the WAN on a firewall or the service providers gateway have also proven to be super helpful in seeing where issues may be right off the bat. Third best would be analyzing traffic and being able to catch broadcast issues and narrowing them down to specific ports and devices. Review collected by and hosted on G2.com.

Cant think of any. Auvik has been helpful is so many ways there arent really any downsides. If I had to say something on this, we have had issues with Auvik messing with Voice networks, but voice traffic in itself can be very temperamental, if your networks are segmented correctly after the initial scan just stop scanning voice networks. Review collected by and hosted on G2.com.

Auvik for us fills gaps especially with networks that offer guest access. It provides an audit feature and extra layer of security in monitoring for roque devices. When it comes to troubleshooting bandwidth use it provides incrediable insight. Review collected by and hosted on G2.com.

Would like to see better intigration for device by device syncing. Review collected by and hosted on G2.com.

The dynamic maps and auto discovery/classification of devices. It allows for easy deployment with either an onpremise or could controller. Review collected by and hosted on G2.com.

There can be times where devices are classified incorrectly and send false alerts. Review collected by and hosted on G2.com.