Auvik Reviews & Product Details

Auvik is a wealth of information about your network. It can show you with is on the network and insight into what your systems are doing in a single location that is powerful and useful to administrators. The sales team and onboard are about success with the product and helping you understand the product and what insights it can show you. Review collected by and hosted on G2.com.

We had a recent issue and I was hoping to find the issues in Auvik but was not able to pinpoint them in the product. I still needed more information to find the problem. Ultimately to find the issues by good old detective work in the network solved the Issue. Review collected by and hosted on G2.com.

The best thing about Auvik is Its Easy and quick deployment and easy integration, but only with known companies. Customer support is excellent, especially the information online. Review collected by and hosted on G2.com.

I dislike some functionality because I cannot add MIBs, and I sometimes receive random emails about firmware changes, even though these issues occurred a long time ago, resulting in delayed notifications. I don't like Octopus Maps. I would rather have some manual option for mapping and displaying it, or Chart mapping. Review collected by and hosted on G2.com.

Visualization and point and click review of operations within Auvik. It does require proper setup of SNMP and other methods of accessing configuration, and if you use a device that Auvik doesnt have MIB support for yet, it may not provide as much as you hoped, but in the majority of cases it is excellent. Where it can support it with the device, it does configuration comparisons, which is extremely helpful. Traffic monitoring, alerting and much much more. Review collected by and hosted on G2.com.

Despite its ease of use, sometimes it will have trouble with certain devices/models, mis-identifying what it is, or unable to provide enough context from the data it is receiving to be worth having monitored. But they usually will get around to fixing that in Auvik. Review collected by and hosted on G2.com.

What I like best about Auvik is how effortlessly it maps out the entire network. The automatic device discovery and live topology view make it really easy to understand what’s connected where, without having to dig through a bunch of configs or spreadsheets. It’s super helpful for troubleshooting too, you can literally see issues as they happen. Plus, the interface is clean and pretty intuitive, even for someone who’s not deep into networking every day. Review collected by and hosted on G2.com.

The billing can get confusing, especially with how “billable devices” are counted. Also, the network maps sometimes show weird or inaccurate links in larger setups. Review collected by and hosted on G2.com.

Auvik provides easy deployment, management, and consistent monitoring. They're constantly enhancing the platform to increase security, usability, and functionality.

Auvik's service is amazing; never have I had such amazing support experiences. Quick, friendly, professional. Review collected by and hosted on G2.com.

Deployment refinement takes time and practice. Out of the gate, ensuring devices are properly detected takes a bit of know how. This is easily mitigated by configuring logins and SNMP prior to deploying collectors. Review collected by and hosted on G2.com.

Auvik network topology automatic creation and device documentation, along with the integrations to report alerts it's a must for our Company. We use it all the time to provide the best service support. Review collected by and hosted on G2.com.

Incompatibility with some devices doesn't allow Auvik to create the proper documentation or get the network topologies right. Review collected by and hosted on G2.com.

I have not found Auvik benefitial in any way. Review collected by and hosted on G2.com.

The network maps are all over the place with connections that do not even physically exits. I have been in the IT industry for 30+ years and this is the worst network monitoring application I have found. MikroTik Dude and Nagios are much more accurate and much more useful. Review collected by and hosted on G2.com.

I think that the user interface is easy to use and intuitive. The Map feature (when it works) is a great way to show clients what's going on behind the curtain. The SaaS nature of the product makes it easy to deploy, network scans also are a big plus. The SaaS platform rarely has outages, and when it does, support is timely about communicating this to us. Review collected by and hosted on G2.com.

When we first started using Auvik NMS, it was a big upgrade from the old platform that we had been on. The collectors where useful and easy to deploy. The Fortinet FortiAPI integration was superb, as most of our customer fleet is Fortigate. The alerting integrated with Autotask, our PSA tool. Getting tickets to our 24/7 folks was easy.

Eventually, Auvik seems to have changed there focus. The NMS platform seems to be pushed to the side. The FortiAPI feature that was so useful broke. Support was not able to help us. The collectors started experiencing an issue that would cause then to go offline unexpectedly. (Due to a log overflowing). Support was not able to help us. We later found that the Ubuntu OS that our collectors use are not all up to date. Again, support was not able to help us. The Autotask integration as the option to import assets. This feature uses to many API Calls and caused our mail processing to stop working in our PSA. This is still not fixed.

If you call support today, you get a someone that does not work for Auvik. They fill out a from for you, and email it. There is no difference to email support. If we needed urgent support, I'm not confident that we could get help with our 2h SLA. Review collected by and hosted on G2.com.

Automated Network Discovery & Mapping, it automatically discovers every device connected to the network Review collected by and hosted on G2.com.

Cost/ pricing as is based on the number of devices that we monitor. Review collected by and hosted on G2.com.

ease to setup, configure with login and snmp. notifications if devices goes down Review collected by and hosted on G2.com.

UI cannot be customized to show more indepth information like packet loss. there is no alert setup if a port has 0 traffic for x time. this is helpful if some firewall port has 0 traffic but port status is UP, e.g. VPN adapter. Review collected by and hosted on G2.com.